SaaStr

MARCH 12, 2024

Former member of the M&A team at Google, Brett Goldstein, now Founder at Micro and Co-Founder & CEO of Launch House Ventures, shares the nine things founders should know about getting acquired. And what should all founders know about the process if the time comes? Build relationships with product.

Software Review 253

Software Review Technical Review Acquisition Scale 253

SaaStr

AUGUST 13, 2023

The blog Healthy Competition put together their favorite Top 10 SaaStr Tips for Founders & CEOs from all our content. Even at the earliest days, the best founders know the competition cold, and can tell you where they are strong as well as weak. Build relationships with competitor CEOs. You never know where it could go.

Sales Hiring 239

Sales Hiring Sales Software Marketing 239

SaaStr

MARCH 1, 2024

In SaaS, once you have even a few million in ARR, the #1 challenge is recruiting top-tier VPs and building a truly top-tier management team: SaaS products mostly don’t sell themselves. You can wing this in the early days, but you’ll have too many workflows, too many integrations, too many partners, too much of everything to maintain this.

Scale 261

Scale Part-Time VPE CTO Hire Fractional VPE 261

SaaStr

SEPTEMBER 26, 2023

The Most Surprising Thing About VC This Year Shen has been in venture capital for 12 years now, and it’s been a crazy ride to watch the whole bull market back in ‘10 and ‘11 when 10x revenue was insanely expensive for a SaaS company. There’s never been a better time to build a company. For B2B Generative AI Apps, Is Less More?

AI 284

AI Generative AI Venture Capital SaaS 284

SaaStr

FEBRUARY 21, 2024

It’s a defensible strategy to create differentiation when you and that partner build out specific integrations. At SalesLoft, Sydney and 6sense ideated on integrations, aligned teams, and co-marketed together. Those people will get extra benefits, be integrated into campaigns, and get event invites.

AWS 241

AWS Scale Sales Hiring Marketing 241

SaaStr

APRIL 21, 2023

How do you know if you’re doing mediocre or amazing outbound? As with webinars, blog posts, and everything else, this requires consistency. A year goes by, 18 months, and since it was last touched, you’ve got tons more case studies and new integrations. But nobody knows about it, and they leave. It becomes dated.

Outsourcing Services 235

Outsourcing Services Scale Outsourced Development Marketing 235

SaaStr

APRIL 3, 2024

Before diving into all things AI, Jason asked Jennifer, “How do you keep going long in this industry when so many CEOs have left?” Jennifer emphasized the importance of having the right motives and values as a leader, such as growing people, expanding markets, and building value for others, to sustain long-term success.

Generative AI 266

Generative AI AI Technical Review Software Review 266

ChurnZero

DECEMBER 29, 2020

Like a box of chocolates, you never know what you’re gonna get during life in the pandemic. Top 10 Blog Posts from 2020. 9 Must-Have Integrations to Level Up Customer Success Software. Top 4 Metrics Chief Customer Officers (CCOs) Must Know. 7 Trust-Building Tactics to Increase Customer Loyalty. Some of us sped up.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

SaaStr

NOVEMBER 23, 2022

Know the role of the CRO (hint: it’s not sales). You need to trust the process but surrender to the outcome: if you can build a repeatable process, and create the environment and courage necessary to allow for a culture of experimentation, then the result will evolve out of that. Build an adaptable culture based on trust.

Underperforming Technical Team 291

Underperforming Technical Team Leadership Outsourced Development Finance 291

SaaStr

JULY 11, 2023

This means knowing what problem you are solving and who you are solving it for. So you need to know what are the problems you’re solving, who are you solving for, and then continue to keep refining it so you have a very efficient funnel.” Here’s what to consider: Pain: The first thing every business should consider is the pain point.

Sales Hiring 189

Sales Hiring SMB Sales Recruiting Payment Methods 189

Stax

MAY 30, 2024

If you own a company that provides field installation, maintenance, repair, or removal services, you know there are many variables that determine success. Integrating an all-in-one payment processing solution could help FSM software providers beat their competitors. Engage with the 5.17 Engage with the 5.17

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

SaaStr

APRIL 9, 2024

What Makes Up GDP Growth From a macro perspective, different variables affect GDP growth in general: It’s three things. Population growth Productivity growth Debt growth We know that we won’t see population growth until the medium-to-long term. These are all things we, as a collective, will have to attack head-on.

AI 256

AI Outsourcing Services Outsourced Development Government 256

SaaStr

DECEMBER 5, 2021

#1 most important tactical thing to do for 2022: get those core, missing VPs hired. #1 1 more important strategic thing to do for 2022: expand your product footprint. So I know many of your are furiously working on drafting, updating, and tweaking your plans for 2022. We talked about how to build those 3 plans quickly here.

Interviewing 275

Interviewing Enterprise SaaS Marketing 275

Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. This seamless integration can influence customer loyalty and strengthen overall customer retention. And I’ll break those two things down. Did you miss Parts 1-3?

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

SaaStr

DECEMBER 12, 2023

Mandy Cole, Partner at Stage 2 Capital, shared the five steps every company needs to take to build their first GTM playbook centered around the buyer. The more you leave things open, the more other customers bleed in. Most Everyone Knows OpenTable. That’s fine as long as you know where it maps back into the buyer’s journey.

Point of Sale 271

Point of Sale Forecasting Technical Review SMB 271

SaaStr

MAY 13, 2022

Tracy Kraft, VP of Global Revenue Marketing at Demandbase, breaks down her strategy for building successful revenue marketing engines for large multinational companies and small startups. “Revenue marketing integrates multiple go-to-market initiatives across disciplines, aligning with the entire revenue team, to drive business growth.”

Revenue 245

Revenue Scale Engineering Marketing 245

SaaStr

JANUARY 28, 2022

When you think of scaling up, many things may come to mind, like hiring, culture, marketing, and sales. Recalling how Latané operated when 6sense was scaling up, she says: Before $20 million, your workforce is in beast mode, where everybody does everything and you’re building your team with swiss army knives to reach your mark.

Scale 215

Scale Sales Hiring Scaling Sales Recruiting 215

Subscription Flow

MARCH 12, 2024

In this blog we will not be talking about stuff that you already knew, and will instead be focusing on telling you stuff that you did not know about Paystack. In section one of the blog, we will be focusing on understanding how does Paystack work in Nigeria? How does Paystack integrate with SubscriptionFlow?

Merchant Services 80

Merchant Services Payment Services Payment Methods Payment Features 80

Buffer Resources

APRIL 9, 2024

   When I’m stumped on what to post to help me build my personal brand on LinkedIn , I often turn to Buffer’s Create Space and click the ‘Generate Ideas’ button to start brainstorming.  You’re constantly building on your initial prompt. However, there are two reasons I prefer Otter.ai.

AI Search 111

AI Search AI Social Media ChatGPT 111

SaaStr

NOVEMBER 30, 2020

I know you just got comfortable asking for $100k. You may have to build them an extra feature. Build a new integration. You may have to change a bunch of things to get twice what you did on your largest previous deal. Well … when Facebook comes in as a prospect … ask for $200k. With confidence. Almost always.

Pricing 299

Pricing Sales Hiring Engineering Enterprise 299

SaaStr

NOVEMBER 25, 2021

But one thing that is clearly true — there are 10x Features. Some are laughably dated, but some are still as relevant today as ever: 2006: Fax integration. 2007: Salesforce integration. We launched in the first AppExchange class in late 2006 with the first true, deep Salesforce integration. She’ll agree.

Scale 239

Scale Mobile Branding Engineering 239

SaaStr

NOVEMBER 17, 2023

Build the MVP to get you to $10M. He made a list of 50 things to sell, and books were first because they had high margins and millions of titles, and it was a low-risk online purchase for people who didn’t trust putting a credit card in or buying clothing without trying them on first. Steve Jobs did the same thing.

AI 282

AI Technical Review Startup Management 282

Buffer Resources

APRIL 11, 2024

But passionate volunteers, staff, donors, and funding partners are willing to contribute their time, even if it’s not the most efficient or effective way to get things done. What’s your most popular newsletter or blog? Startups know that research pays off. Wanna know the best nonprofit marketing platforms to use?

Technical Review 116

Technical Review Startup Social Media Marketing 116

SaaStr

APRIL 17, 2024

If you build a company with the intention of getting acquired and you call up an acquirer, you lose your leverage. Yes, this is a longer-term strategic play to build relationships with these people, but it could be worth it in the end. Build trust, which is essential during an acquisition. Who does the acquiring?

Underperforming Technical Team 159

Underperforming Technical Team Data Development Team Review Technical Review 159

SaaStr

FEBRUARY 11, 2021

When I was figuring out this SaaS stuff, the last thing I wanted to do was a Customer / User Conference. But I thought I was building something that was super easy to use, deploy, and implement. By bringing your customers together, you’ll build on the attitudinal (vs. On how to use your product integrated in X, Y, Z.

Travel 247

Travel Enterprise Management SaaS 247

FastSpring

MARCH 15, 2024

Todd Harris knows how to leverage effective video game marketing strategies to get games in front of players. Todd said that “One thing that we found is that many marketplaces were not cannibalistic with our own direct-to-consumer channels. And they think, ‘You know, I’m going to support these folks.’”

Payment Methods 194

Payment Methods Marketplace as a Service Payment Solutions Payments 194

SaaStr

SEPTEMBER 14, 2022

In particular, Nuez recommends drawing lessons from the book Rocket Fuel , by Gino Wickman, on how “visionaries” and “integrators” can forge incredible collaborations. I always look at retention – and one of the best ways to retain a customer is to make things easy and intuitive.” – Alfonso de la Nuez. Choose wisely.

Scale 242

Scale Venture Capital Sales Hiring SMB 242

SaaStr

OCTOBER 23, 2021

………………… Hiring a VP of Sales in a startup is an incredibly hard thing. It requires good instincts, luck, timing, and plenty of other things to work. He was integral. Because BigCo VP really doesn’t know what he/she is in for. That said, it is gotten wrong a TON. And just stop.

Sales Hiring 314

Sales Hiring Scale Development Team Review Sales 314

SaaStr

FEBRUARY 17, 2023

One company that has unlocked the secret to solid retention and revenue expansion is Brex , an easy-to-use corporate cards and spend management software in an integrated global solution. They discuss how Fox helped build a churn-fighting, upselling, and cross-selling machine that continues to generate revenue. Understand the “Why.”

Retention 240

Retention Revenue Startup Sales Hiring 240

SaaStr

OCTOBER 24, 2022

Developers haven’t typically been the buyers in enterprise software, so why should you build for developers? They’ve done the integration before. Management might even know that they’re using a product. Some people might like blog posts, others might like videos, or some just want to see the code right away.

Underperforming Technical Team 199

Underperforming Technical Team Outsourced Development Development Part-Time VPE 199

Totango

FEBRUARY 23, 2024

Both your pre- and post-sale teams should know the answer to: “What is my customer’s business outcome?” “If If your customer success software integrates with your CRM where your marketing and sales teams already look, now you’ve got a full picture of your customer portfolio and its health.

Scale 92

Scale Customer Lifetime Value Acquisition Customer Success 92

Neil Patel

JUNE 23, 2021

This free traffic is a huge bonus for your business, and understanding how to integrate longtail keywords better can help you do this. Here’s how you can integrate longtail keywords in 2021. Why Should You Integrate Longtail Keywords in Your Blog Posts? How to Integrate Longtail Keywords in Your Posts.

Strategy 139

Strategy Content Marketing Engineering Social Media 139

SaaStr

DECEMBER 31, 2021

And because your partners will likely, through integrations in particular, make your product better and strong. “Look,” she said. “We could integrate EchoSign into our product, and a year or two ago we might have. It’s probably a B+/A- integration. Because it takes a Village.

Acquisition 232

Acquisition Revenue SaaS Engineering 232

Neil Patel

DECEMBER 12, 2020

Do you want to build a website? In this guide, I’ll walk you through the best free website builders on the market today, as well as which one can build the best site in your niche—whether you’re selling painted rocks, are a freelance writer, or want to bootstrap a dropshipping business. The best part? What is your site’s end goal?

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

User Pilot

APRIL 3, 2024

In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you! This can include blogs, case studies, webinars , video tutorials , checklists, and interactive walkthroughs. Some of the most common you can use are: Blog posts. Case studies.

AI Search 89

AI Search Software Review SaaS AI 89

Neil Patel

FEBRUARY 8, 2021

WordPress is my go-to for managing my NeilPatel.com blog as well as my other websites. I’ve been building websites for years, so I have gathered knowledge and experience in both WordPress and Squarespace. I’ve been building websites for years, so I have gathered knowledge and experience in both WordPress and Squarespace.

Software Review 129

Software Review Technical Review Systems Review Underperforming Technical Team 129

Intercom, Inc.

JANUARY 16, 2020

The only thing I would add now is that we are an “online whiteboarding platform on steroids”. Are you building integrations yourselves? Andrey: We’ve built a lot of integrations ourselves. One approach we have is that we provide the API for integration. Do you think that description still fits?

Consulting 249

Consulting Marketplace as a Service Scale Development 249