Trending Articles

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Does Outbound Still Work? 49% Of You Say No

SaaStr

Does outbound still work? It’s one of the questions so many sales leaders are asking out loud these days. The outbound playbook from the past 5-10 years in SaaS clearly … isn’t. Hiring 10, 20, 50 SDRs straight out of school to send the exact same email sequences to try to get meetings for an AE with more experience that them isn’t performing for 90%+ of us anymore.

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The Benefits of Digital Disbursements

USIO

As time presses on, a world of paperless transactions catches up with the world everyday. Over time the world has seen a speedy decline with paper checks. Paper checks usually cost around $4 to $20 and fluctuates due to certain companies and how they function. The reason why they can be so expensive is that overtime additional expenses go into paper checks like the costs of labor charges, working hours dedicated to making the check, material costs, and other charges levied by banks.

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A Series of Unfortunate Decisions

Tom Tunguz

When a person asks a question of an LLM, the LLM responds. But there’s a good chance of an some error in the answer. Depending on the model or the question, it could be a 10% chance or 20% or much higher. The inaccuracy could be a hallucination (a fabricated answer) or a wrong answer or a partially correct answer. So a person can enter in many different types of questions & receive many different types of answers, some of which are correct & some of which are not.

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Clouded Judgement 5.10.24 - Software Weakness Across the Board

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Q1 Software Earnings Are… Not Good We’re about halfway through Q1 earnings season, and it’s not been pretty. If I had to sum up software earnings in one quote it would be the following from Yamini Rangan, the Hubspot CEO: “Switching gears to macro.

Cloud 161
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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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The Role of Founders in Sales with Andrew Sykes

Predictable Revenue

In this episode, Andrew Sykes, founder of Habits at Work, re-joined us, this time exploring the pivotal role of founder-led selling. The post The Role of Founders in Sales with Andrew Sykes appeared first on Predictable Revenue.

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AI for the Physical World

Andreessen Horowitz

In the year and a half since ChatGPT launched a new AI wave, a crucial shortfall has dominated headlines: the insatiable demand for GPU computing resources. But when we talk to cloud leaders and data center operators to understand why there’s a compute crunch, it’s clear that access to power is often a bigger bottleneck than access to NVIDIA’s coveted GPUs themselves.

AI 128
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The Fastest Growing Category of Venture Investment in 2024

Tom Tunguz

The fastest growing category of US venture investment in 2024 is AI. Venture capitalists have invested $18.3 billion through the first four months of the year. At this pace, we should expect AI startups to raise about $55b in 2024. AI startups now command more than 20% share of all US venture dollars across categories, including healthcare, biotech, & software.

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Happy Customer Service: What Is It + 12 Ways to Delight Customers

User Pilot

Happy customer service can be the difference between inconsistent revenue and a good bottom line. When users are delighted with your product experience, they engage more and tend to renew and even upgrade their accounts. This article takes a deep dive, showing you what happy service really means and practical steps to keep customers happy throughout their relationship with you.

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Merchant Credit Card Fee Guide 2024: How Much Does It Cost to Process Credit Cards?

Stax

You’ve heard that cash is king. Not so much anymore! Cashless transactions have dethroned the age-old cash payments. When was the last time you withdrew cash from an ATM? Or paid for your groceries using hard cash? If you’re like most people, then it’s probably been a while. With credit card transaction volume hitting over $9.5 trillion in the US in 2022, accepting card payments is no longer a question of whether to, but how to.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Dear SaaStr: What Should Founders Do To Get Noticed By An Established Company’s M&A Team?

SaaStr

Dear SaaStr: What Should Founders Do To Get Noticed By An Established Company’s M&A Team? Don’t bother too much with trying to get “corporate development” or the M&A team’s attention. That’s not their job. Probably the most important thing to understand is that in 95%+ of tech companies, the “M&A team” does not drive M&A.

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AI’s Second Order Effects

Andreessen Horowitz

Here’s a math puzzle: A good salesperson can sell 50 widgets a year, earns $100,000 a year, and will not take a pay cut. A company has an amazing new widget that needs to be sold (people will not find it on their own/aren’t looking for it). Prospective customers of this company’s new widget will happily pay $500/year, but not a dollar more. How will this company do?

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LinkedIn SEO: How to Optimize Your Account in 2024

Buffer Resources

Social media search is growing. Google search results are increasingly filled with results from social platforms. According to this study , 87 percent of social media marketers say social search is vital to their strategy. There’s even an industry inside joke that adding “reddit” or “pinterest” or, of course, "linkedin" at the end of your search terms will more likely deliver exactly what you need.

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Customer Feedback Surveys: Types, Questions, and Templates

User Pilot

Customer feedback surveys serve as invaluable tools for gathering actionable insights directly from your audience. However, it’s important to know when and how to trigger the forms to gather user feedback , for increased response rate and data credibility. In this article, we explain the definitions, types, examples, and best practices of customer feedback questionnaires to help you increase your response rate.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Beyond PCI Compliance: Why Data Security is Key to Growth and Success [Webinar Recap]

Stax

When you think about growing your business, improving data security probably isn’t at the top of your list—and that’s understandable. After all, the topic of security doesn’t sound as exciting as that latest Instagram hack and isn’t as immediately impactful as a new sales tactic. However, the last thing you want to do is neglect data security.

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Dear SaaStr: What’s a Resonable Discount for an Annual Contract? How About a 3 Year Contract?

SaaStr

Dear SaaStr: What’s a Resonable Discount for an Annual Contract? How About a 3 Year Contract? First — you don’t want a true net discount at all. What I mean what you want is a pricing structure that anticipates discounts so the net effect is revenue positive. Later, when you implement a CPQ and other more sophisticated systems to manage pricing for a large sales team, these processes and systems will be designed to help you do just that, at least in part.

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Investing in Wiz

Andreessen Horowitz

As more workloads and data move to the cloud and generative AI takes over the enterprise , cybersecurity is more critical today than ever. And that’s because with every new paradigm shift—from the internet to cloud computing—the sheer magnitude of digital threats has exploded and threat vectors have become increasingly sophisticated. Some of the greatest software platforms in history have risen to the occasion in their respective markets to protect the enterprise against these evolving threats.

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Why the Checkout Page is Key to Boosting Your Ecommerce Checkout Flow

Subscription Flow

Running an Ecommerce store takes a lot: not only do you have to ensure that you sell top quality products, you also need to invest in having a robust marketing department that keeps your potential customers aware of the products’ existence. Doesn’t it suck then finding out that almost 70% of these visitors who put items they wish to buy in their shopping cart will end up not buying them due to checkout abandonment and, in general, a faulty Ecommerce checkout flow?

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Top 12 Product Adoption Software in 2024

User Pilot

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

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You’re an Operator and Maybe Don’t Even Know It

Kellblog

Many concepts in Silicon Valley are defined from the point of view of the venture capitalist (VC), not the employee or founder. For example, the term “exit” is a misnomer when seen from the employee point of view. An IPO is usually anything but an exit for executives who first will be subject to a 6-month lock-up period and restricted to certain trading windows thereafter.

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Dear SaaStr: How Many Hours a Week and On The Weekends Did You Work as a Founder?

SaaStr

Dear SaaStr: How Many Hours a Week and On The Weekends Did You Work as a Founder? The first time I worked at a start-up, I was confused. I came in that first Saturday to the office to work, and no one was there. Right before that first start-up job, I had been a young “grunt” in a services business before that for 22 months. I worked in the office constantly.

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How to Think About Foundation Models for Cybersecurity

Andreessen Horowitz

In this episode of the AI + a16z podcast , a16z General Partner Zane Lackey and a16z Partner Joel de la Garza sit down with Derrick Harris to discuss how generative AI — LLMs, in particular — and foundation models could effect profound change in cybersecurity. After years of AI-washing by security vendors, they explain why the hype is legitimate this time as AI provides a real opportunity to help security teams cut through the noise and automate away the types of drudgery that lead to mistakes.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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MozCon Field Guide: Exploring Summertime Seattle

The Moz Blog

MozCon is fast approaching, and Meghan is here to save the day with her MozCon Field Guide. Explore summertime in Seattle this June with us and discover everything this city has to offer. Grab your MozCon tickets now, and don’t miss out!

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5 Best No-Code Tools for Product Managers

User Pilot

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. TL;DR A no-code platform is a type of software that allows you to create applications, automate tasks, and manage product development cycles without any prior coding knowledge.

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Welcome to the Google "Big Brand" Update

Inturact

Know the aftermath of Google's March 2024 Core Update on SEO, content marketing, and digital landscapes. Discover winners, losers, and strategies for navigating this transformative shift.

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There Are Only ~58 Acquisitions of $50m+ or More in Software a Year per Theory Ventures

SaaStr

So long time friend of SaaStr Tomasz Tunguz, now heading his own VC fund Theory Ventures, has again summarized a lot of data into a few great charts. This time, on Mergers & Acquisitions. My biggest take-away: there are barely more than 50 acquisitions of $50,000,000 or more, at least disclosed one, in software of U.S.-based startups each year.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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7 Ways AI-Native Companies Can Improve Retention

Andreessen Horowitz

For consumer products, the rubber hits the road at retention. It’s the lifeblood of an app and the hardest metric to move, as I learned viscerally during my time running the growth team at Snap. To attract repeat users, companies can’t just fill a product with the latest and greatest tech — they must intentionally craft each product feature to ensure their users come back again and again and again.

AI Search 101
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Recurring Donations for Nonprofits: Billing Software

Subscription Flow

Nonprofit organizations have moved on with the times. No longer do these charity organizations accept only bank drafts or one-time gifts. Donors now have the option of recurring donations for nonprofits. To keep up with the modern donors’ purchasing habits, nonprofit organizations or NPOs can set-up recurring donation systems in-line with these donors’ spending preferences.

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User Needs Analysis Example to Help You Identify Customer Needs

User Pilot

Have you been struggling to engage users and keep them coming back to your product? Or are you looking for ways to expand your user base to new demographics? In either case, using a product analytics tool to perform user needs analysis is the way to go. To help you with it, we’ve put together a user needs analysis example that outlines the key steps.