Wed.Dec 14, 2022

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Coupa, Marketo, And the Great Coming Rebound in SaaS

SaaStr

So, things are brutal in the public markets, with multiples approaching all-time lows. But … we’re seeing those very low prices bring out the Private Equity firms. They are looking for bargains. The latest is Coupa. In fact, this one was such a bargain that a bidding war broke out between two of the mighty giants here, Vista and Thoma Bravo.

SaaS 322
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8 Easy Steps to Launch Your First Website

The Daily Egg

In this day and age, a website is a vitally important part of any business. In fact, it might be the only. The post 8 Easy Steps to Launch Your First Website appeared first on The Daily Egg.

Business 311
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Secrets to SMB at Scale with Hubspot CEO Yamini Rangan and SaaStr Founder & CEO Jason Lemkin (Pod 616 + Video)

SaaStr

Across their 100,000 customers, Hubspot has endured an unforgettable past few years. Their customers desperately need to make sense of this new world – not only how to survive massive digital acceleration but also high inflation and other forms of political and economic volatility. Customers have become very thoughtful about where they can spend their budget and how to do more with less in times of uncertainty.

Scale 261
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Best Free SEO Tools Compared

The Daily Egg

Among the eight options we reviewed, Moz Keyword Explorer is our favorite free SEO tool. This tool delivers a user-friendly platform for. The post Best Free SEO Tools Compared appeared first on The Daily Egg.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Re-envisioning the SDR role through the lens of a Demand Gen Marketer

Predictable Revenue

Sam Kuehnle joins the Predictable Revenue podcast to discuss re-envisioning the SDR role through a demand generation lens. The post Re-envisioning the SDR role through the lens of a Demand Gen Marketer appeared first on Predictable Revenue.

Marketing 147

More Trending

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a16z Slack Debate: Will Generative AI Supplant Therapists, Game Makers…Friends?

Andreessen Horowitz

There’s much more to generative AI than heroic avatars and tongue-in-cheek art. The potential applications are widespread, from drug discovery and therapy to writing, game development, education, ecommerce, and more. Last week, five a16z partners met on Slack to debate … The post a16z Slack Debate: Will Generative AI Supplant Therapists, Game Makers…Friends?

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How do customers want to talk to businesses? Our new survey reveals what you need to know

Intercom, Inc.

We’re fast approaching a new year, with major changes in customer support trends and customer expectations. So what does “good customer support” look like for 2023? We conducted a major survey to find out what people want and expect from customer service, and made some fascinating discoveries. Our latest study contacted 1,000 US customers across generations, to learn more about what they want and expect from businesses as we enter 2023.

Business 129
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Why your sales meeting sucks — and how enablement can fix it

Sales Hacker

One day you might have to explain to your children that companies once had sales meetings in person, in a room with the lights dimmed and something called a PowerPoint presentation. (If you were lucky, there were donuts.) Then the pandemic came. Now we all use Zoom for our meetings. So you might expect us to say, “and everything changed.” Not so fast.

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Introducing a16z Growth’s Guide to Growth Metrics

Andreessen Horowitz

Tracking metrics and benchmarking is a critical part of scaling a growth-stage company, but there are a lot of common failure modes. For instance, it’s easy to fall prey to confirmation bias and manipulate your numbers to tell the story … The post Introducing a16z Growth’s Guide to Growth Metrics appeared first on Andreessen Horowitz.

Metrics 107
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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Our biggest releases of 2022: A next-generation Inbox, our most powerful Messenger yet, and the introduction of tickets

Intercom, Inc.

2022 has been a year for the books, with major changes and uncertainty across every industry. . Through it all, we’ve focused on building delightful features for our customers – and today, we’re focusing on something a little more positive with our roundup of the biggest and best of what we’ve built for you this year. Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see.

Scaling 104
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Meet the winners of the 2022 ChurnHero Awards for Customer Success

ChurnZero

The winners of 2022’s ChurnHero Awards, recognizing and celebrating ChurnZero customers who champion Customer Success with remarkable results, have been announced! For the third year running, we asked CS teams who’ve challenged the status quo with innovative, meaningful, and customer-centric approaches to enter the ChurnHero Awards and tell us all about it.

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SEO for E-commerce Product Pages:12 Top Tips

Neil Patel

As an e-commerce business owner, do you realize your product pages are the moment of truth for your business? Great product pages are vital to a successful e-commerce store, yet far too many sites don’t offer a decent User Experience (UX). As always, I’ve got some stats to back this up. According to Baynard, just 15 percent of the 71 top-grossing websites in the United States and Europe have a good product page UX.

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‘Survey says’: Customer intelligence counts

ChurnZero

This is a guest article by Joel Passen , co-founder, Sturdy , a customer intelligence platform designed to help teams improve products, relationships, and revenue. B2B SaaS businesses haven’t invested heavily enough in tools and technologies to help them better understand their customers. Today, leaders still struggle to create a complete picture of customer needs, frustrations, and intent.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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7 hidden tricks for your Chromebook trackpad

IT World

When we talk about gestures, we tend to focus on the fingie-on-the-screen variety — whether we're talkin' Android gestures and all the possibilities on that front or chewing over the similar set of on-screen gestures Chromebooks have had for a while now. But there's a whole other category of time-saving swipers sneakin' around in your greatest Googley gizmos.

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How Push Payments | Consumer Permissioned Payments Can Help High-Risk Businesses

Agile Payments

How Push Payments | Consumer Permissioned Payments can solve the merchant account Merry Go Round for high-risk business payment needs?

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Asiacrypt ’22: Field Notes

Andreessen Horowitz

… The post Asiacrypt ’22: Field Notes appeared first on Andreessen Horowitz.

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12 Sales Blogs You Should Read Every Day

CloseSaaS

Want to improve your sales career? Here are the top sales blogs to keep learning: 1. Sales Hacker 2. Close.com 3. Sales Gravy 4.

Sales 72
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Great Resignation isn’t over yet

IT World

One in four employees don’t feel secure in their current positions and almost half of them plan to explore new job options in 2023, according to a new report that indicates the Great Resignation remains in full swing. Over the past year, more than 4 million workers have quit their jobs every month, according to US Bureau of Labor Statistics The report, by human resource management software provider Isolved , says the top way employers can improve company culture and retain their workers is by

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Why Your Company Needs a Fractional CTO

Valerian Tech

There are many benefits to hiring a fractional CTO, also known as a part-time or interim CTO. A fractional CTO can bring a wealth of knowledge and experience to your organization without the added expense of a full-time executive. One of the main benefits of hiring one is that they can provide expert guidance on technology strategy and decision-making.

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Apple looks poised to open its walled garden in 2023

IT World

At Apple, it seems likely 2023 will be all about security , and a new report tells us why: The company may also begin to remove some bricks from the walls around its garden. May open up for browsers, payments, app stores. A Bloomberg report claims that Apple is looking to open up some of its key private APIs to outside competitors, embrace external payment systems, and possibly permit third-party app stores to sell software to users.

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What is CRM Integration? Strategies and Examples to Improve Sales Productivity

CloseSaaS

Apps are supposed to help us be more productive, but they can also hold us back. Here's how CRM integrations can help your sales team work faster and smarter.

Sales 52
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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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Nimble Updates Tags to Organize Key Contacts

Nimble - Sales

Nimble CRM recently launched a new way of organizing important contacts with some key additions/updates to our Tags Feature! Tags give you the ability to quickly group your contacts into Lists and create actions such as sending Group Messages, bulk-adding contacts to Workflows, setting up Stay in Touch Reminders in bulk, exporting selected contact lists, […].

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What is Upselling? 5 Upselling Techniques & Examples for 2023

CloseSaaS

If you want to maximize your sales efforts, upselling is key. And it starts by understanding your customers and offering the right product or service at the right time.

Sales 52
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What is Shop Floor Control Software?

SaaS Metrics

Shop floor control software is invaluable for any business looking to optimize its production processes. This software enables companies to manage different aspects of the manufacturing process, from scheduling and resource allocation to tracking inventory levels and labour costs. With this software, manufacturers can maximize production efficiency while minimizing the wastage of.

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Dec 14 – Customer Success Jobs 

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: AffinityX As a Director of Customer Success, you will achieve channel partner support objectives by contributing information and recommendations to media plans and reviews. Prepare and complete sales plan objectives, campaign quality controls, and customer service standards.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Boom! 2 Great Sessions With $3.7B Dataiku’s CEO and CCO!

SaaStr

Are super-corn rounds dead? Well, yes, mostly for now. But not entirely! Dataiku passes $200m in ARR and raises $200m at a $3.7B valuation at the end of 2022! A leader in enterprise AI, let’s take a look at 2 amazing sessions with the CEO and VP of Dataiku: #1. “The Toughest Roadblocks When Breaking Through to $15M ARR with Dataiku, Talkdesk and Tasty “ A look back at the earlier days of breaking through with the CEO of Dataiku and the CEO and Co-founders of $10B Talkdesk

AI 274
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Venture capitalist Harry Stebbings on getting into venture

Intercom, Inc.

. There were quite a few memorable scenes from The Social Network, the 2010 movie that chronicles the inception of Facebook – and the lawsuits that followed. There’s the initial whirlwind of a breakup that leads to the highly problematic Facemash.com, the moment Saverin confronts Zuckerberg for being cheated out of his shares, the perfectly delivered “drop the ‘the.’ Just Facebook.” But it was none of those scenes that lingered on Harry Stebbings ’ mind.