SaaStr
MAY 25, 2023
Have a strong M&A offer? Not sure what to do? Look at this pic or a similar one Do you want it? If so, say No If not? Probably just say Yes pic.twitter.com/K483lKnyzd — Jason ✨Be Kind✨ Lemkin (@jasonlk) April 21, 2021 So I wrote a version of this post years ago, about when to think about selling your startup, if you do get an attractive offer.
The Daily Egg
MAY 25, 2023
Zenkit is a lightweight and flexible collaboration suite with features for project management, relational databases, team chat, and documentation. With plans ranging. The post Zenkit Review appeared first on The Daily Egg.
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SaaStr
MAY 25, 2023
So ChartMogul pulled together some nice data and statistics across its 2,100 SaaS customers and users for its 2023 Benchmarks report here. My favorite hart is this one, that tracks how Top Quartile SaaS companies have grown the past few years: What it shows it what we all sort of know, but puts specifics on. The crazy growth of the 2020-2021 period peaked in Q1’21, and then just started falling right after that.
The Daily Egg
MAY 25, 2023
Nintex is an industry-leading solution for workflow automation and process management. It’s powerful, complex, great for automating just about any type of. The post Nintex Review appeared first on The Daily Egg.
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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
FastSpring
MAY 25, 2023
FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. For more information or to view the prior presentation, check out the additional details at the end of this article. Pricing your software as a service (SaaS) can be hard enough even during the best of times, but figuring out how to dial in the right pricing to drive more revenue in times of stagflation
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
SaaStr
MAY 25, 2023
Woo-hoo! [link] 2023 passed 2022 in attendance already today! Next 4 weeks are the big run-up, so we'll see how much bigger 2023 is than 2022 But BIGGER ? See you soon, London. 6-7 June. [link] — Jason ✨Be Kind✨ Lemkin (@jasonlk) May 11, 2023 We’re less than 2 weeks away from SaaStr Europa in London, June 6-7 ! Our 4th ever SaaStr Europa.
IT World
MAY 25, 2023
Look, this is slightly awkward, but I'm not gonna sugarcoat it: Reading stuff on the web these days can be a pretty painful experience. You know what I'm talkin' about, right? (Insert awkward pause here.) On most modern websites, you're bombarded with an army of over-the-top pop-ups, promos, and other assorted ads every time you try to open up an enticing article.
Buffer Resources
MAY 25, 2023
For the latest installment of Creators Unlocked , we speak to Josh Ho, a SaaS founder and creator – the latter a term he doesn't instinctually use, though it definitely applies. Josh earned his founder title with Referral Rock , a software company that eases the process of collecting referrals. But he also hosts two podcasts, writes a newsletter, and tweets to more than 17,000 followers on Twitter.
User Pilot
MAY 25, 2023
How can you translate a survey into a language that your users prefer? That’s exactly the question our guide tackles. It also looks at the most common challenges that you can come across, goes into detail about two approaches to survey translation (human and automatic), and shares a few translation best practices. Finally, it shows how you can translate your surveys easily and automatically with Userpilot to collect user sentiment data.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
ChurnZero
MAY 25, 2023
Customer renewals are the lifeblood of a subscription business. Responsibility for renewals often falls to the Customer Success (CS) team. For example, survey research shows about half (50.2%) of all CS teams surveyed are directly responsible for customer renewals. It doesn’t end there either. While renewals are a central aspect of CS work, many Customer Success Managers (CSMs) have a mandate for upsells.
User Pilot
MAY 25, 2023
We talk about nonresponse bias when your survey results are skewed because not all users respond. To learn more about this, read this article as it explores: The concept of nonresponse bias Why it’s bad for your product Its most common causes Proven ways to reduce nonresponse bias Let’s get right to it. TL;DR Nonresponse bias occurs when a part of the survey audience doesn’t participate, which leads to distorted results.
IT World
MAY 25, 2023
Apple is expected to provide a first glance at the mixed-reality headset, or perhaps just the operating system that runs it, at WWDC 2023. The first big new product from the company in a while means interest in the new systems is likely to be high. What do we think we know? It’s an enterprise product (really) Apple is a consumer company and inevitably plans to turn its new headset into a consumer product.
yoursales
MAY 25, 2023
Data & Insights in CRM: Empowering Leaders and Teams In today’s dynamic business landscape, organizations use the power of data & insights in CRM to stay competitive and drive growth. It’s up to sales leaders of any B2B sales team to ensure that CRM (Customer Relationship Management) systems provide robust data and actionable insights.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Teamgate
MAY 25, 2023
Developed by Brent Adamson and Matthew Dixon, the Challenger Sales Model is a revolutionary approach to selling that focuses less on selling a product and more on identifying and addressing a client’s needs.
Kalungi
MAY 25, 2023
B2B SaaS email campaigns can be a great way for your business to connect with potential customers, promote your products and services with them and nurture your relationship with current ones and make them advocates. However, one of the biggest challenges B2B SaaS companies like yours face when running these campaigns is in getting their emails delivered without being marked as spam.
BetterCloud
MAY 25, 2023
SaaS spend management has become a prominent topic in businesses in 2023 for a variety of reasons, converging all at once. The rapid growth of SaaS adoption, expansion of the SaaS marketplace, need for cost optimization and efficiency, lack of visibility and governance, security and compliance concerns, and an increasing business focus on ROI and value optimization are all driving the increased importance of managing SaaS expenditure.
Teamgate
MAY 25, 2023
Traditional CRM vs. New CRM: Which Is Right for Your Business? The landscape of customer relationship management (CRM) has seen massive shifts over the years, progressing from traditional CRM systems to the emergence of new, more flexible CRM technologies.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Teamgate
MAY 25, 2023
This article is an in-depth exploration of the best sales movies, providing a unique blend of entertainment and education for those interested in selling. Covering an array of films that encapsulate the art of sales and marketing, it dives into the narratives while extracting invaluable lessons that can be implemented in real-life sales scenarios.
CloseSaaS
MAY 25, 2023
Are you a professional creator? These 5 CRM solutions will help you streamline your workflows and grow your business. Check them out!
Teamgate
MAY 25, 2023
In this article, we’ll explore how Teamgate elevated its customer satisfaction rate from 95.1% in 2015 to 97.2% in 2017. The piece dissects the importance of customer satisfaction, various methods, and best practices for measuring it, and effective strategies for dealing with difficult customers.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Infinicept
MAY 25, 2023
Risk & Compliance Fitness Review We understand the importance of staying up-to-date with best practices and compliant procedures to ensure your operations run smoothly. That’s why we offer a Fitness Review service to help you identify areas for improvement and reduce risk. Infinicept’s Dan Spalinger, Head of Global Advisory Services, guides you through how our Fitness Review service can help you.
Teamgate
MAY 25, 2023
In this comprehensive guide, we delve into the heart of sales performance metrics, exploring the immense value and functionality of Sales KPI Dashboards. We examine their role, essential elements, creation process, and the best practices for maximum impact.
BitPay
MAY 25, 2023
A growing number of businesses have begun accepting cryptocurrency payments to meet the demands of their crypto-using customers. Although this shift has so far been more pronounced among B2C companies, B2Bs also stand to benefit a great deal by offering clients the option to pay in crypto. Fortunately, today it’s easier than ever for B2B businesses to start taking cryptocurrency in exchange for their goods and services, with no crypto knowledge required and no complicated integrations.
Teamgate
MAY 25, 2023
Believe it or not, your customers no longer want to be sold the features of your product. Your customers have a problem they must solve, and they want to know how your product is the solution. This is the basis of solution selling, an effective sales approach.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
SmartKarrot
MAY 25, 2023
Role: Customer Success Specialist Location: Texas, United States Organization: SwipeTrack Solutions As a Customer Success Specialist, you’ll respond quickly and effectively to support and trouble tickets. Investigate and fix technical problems with the XTruLink ticketing system. Provide customers with succinct and clear answers to their questions.
Teamgate
MAY 25, 2023
Mastering your business communications is made easy with this comprehensive guide on Contact Management Software. This article delves into its functionalities, evolution, benefits, key features, best practices, and some of the top software currently in the market.
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