Sales Enablement, SaaS and Growth

MARCH 23, 2020

There’s many definitions out there, but essentially, mental models are frameworks, principles and ideas which allow you to examine and solve problems in a systematic way and when applied correctly, help you think better. Network effects (marketplace). The right mental model is a shortcut to the right answer - they provide an edge.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

JULY 9, 2019

The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. ” At this point we were offering the service for free. That’s very difficult for startups because startups by definition are new brands, right?

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

Chart Mogul

JUNE 23, 2022

In the SaaS world, that means the consumer-facing apps & marketplace SaaS have a tougher time ahead. One thing is definitely true — stakeholders will require more information about your KPIs. No one can know how much of your bottom line will be affected as well as what the future financing prospects look like.

SaaS 52

SaaS DevOps as a Service Marketplace as a Service Forecasting 52

SaaStr

SEPTEMBER 3, 2019

So to illustrate this, I want to talk about getting deep product/market fit, and specifically one story of a founder that I admire by the name of Parker Conrad that he has told in the past. I realized that I was missing something fundamental in that first company that was deep product/market fit.

Acquisition 138

Acquisition Software Review Payment Methods Marketplace as a Service 138

FastSpring

APRIL 13, 2023

It starts with self service. And it was a lot about one, high definition 2d photos. And so that was really about giving an even playing ground for for companies to navigate the policy market. I felt like there was an easier way to communicate goods and services online, digitally. And so I believe in buyer empowerment.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. Different visions for different products. RBS was our first customer.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. Before Slack, Rachel spent 4 years at LinkedIn where she led the product marketing team for content experiences. And this was right around the time of 2006 to seven.

SMB 180

SMB Scale Startup Marketplace as a Service 180

SaaStr

JUNE 10, 2020

Second, product market fit. Product market fit matters more than ever and technology is what’s going to get us out of this, the understanding of data and getting the insights and how fast we move in tech. And really our approach to our customers and the market had to pivot immediately. And so we built.

Travel 176

Travel Marketing Scale Outsourcing Services 176

How To Buy Saas

MAY 23, 2022

What is Marketing Automation ? If you have been wondering what is marketing automation? Marketing Automation is a process that uses an automation service to automate repetitive marketing tasks. Email Marketing, Social Media posting, Ad Campaigns, etc. What is Marketing Automation’s best tool?

Marketing 52

Marketing Social Media Marketplace as a Service Pricing 52

Neil Patel

OCTOBER 24, 2020

You can also select a freelancer profile from these marketplaces. Activities in this segment vary from advisory services to hands-on implementation support for primary functions (sales, production, marketing, etc.) The other way is to post project details on platforms like Reddit, Guru, Upwork, Freelancer.com.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Ryan Bonnici: So they work hand in hand but I think, yeah, we definitely went a little bit too far in one direction.

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

SaaStr

DECEMBER 20, 2019

Befofe that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. 293: Congratulations you’ve built a product that’s proven itself in the marketplace! Take your product, sell it.

Scale 142

Scale Sales Hiring Construction Education 142

SaaStr

JUNE 10, 2021

Marten Mickos: We heard here that the cloud business has a combined market cap already of over a trillion dollars. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service.

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

SaaStr

MARCH 19, 2019

On one half of it you have product market fit and on the other half you have partners and ideally developers integrating in order to reach your users. The platform flywheel, the basics of it are you have a product that suddenly has market fit, you have customers who are joining that product.

Payments 120

Payments Scale Scaling Revenue 120

The Angel VC

AUGUST 25, 2017

We will continue to focus on two business models: SaaS and marketplaces SaaS We use a broad definition of SaaS. We’re looking for companies that we think can build a 10x better product and/or drive a paradigm shift in the industry. Marketplaces Like in the case of SaaS, we use a broad definition for marketplaces.

Investment 118

Investment Marketplace as a Service Blockchain Machine Learning 118

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. And content design definitely spends time focusing on those words, on that service.

User Experience 209

User Experience Strategy Engineering Communication 209

Sales Hacker

APRIL 16, 2018

At GLG, Jess launched and built three new businesses, professional services, life science, and corporate markets that resulted in over $100 million in incremental revenue. It’s a marketplace for attorneys for large enterprise. It’s sometimes referred to as in the alternative legal services space.

VP of Engineering 67

VP of Engineering Revenue Scale Sales Recruiting 67

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

Intercom, Inc.

SEPTEMBER 26, 2019

If you can create a scenario where others are building on top of your product – and therefore evolving it in ways you may not have the resources to do yourself – your offering suddenly becomes even more valuable to your customers. Here, Ceci unpacks her thinking for Intercom’s Group Product Marketing Manager, Jasmine Jaume.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Chart Mogul

SEPTEMBER 15, 2023

5 Reasons I Hate the Rule of 40 by Mikael Johnsson, SaaS Nordic While not necessarily completely useless, I would strongly argue that R40 is a metric applicable to the world of PE and public markets investing and is not a good metric for assessing the quality of venture-stage companies. These are not laws. How Much Should You Pay Yourself?

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

MAY 15, 2020

I went into product marketing for the commercial arm of Xerox Park, which is a big computer research company here. So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute. Bridget Gleason: We’re all learning.

Sales Hiring 195

Sales Hiring Scale Technical Review Outsourcing Services 195

Andreessen Horowitz

APRIL 9, 2024

And it’s really just about building the definitions and the plays and the stories of success around them into one spot so people know where to look. The data revolution in partnerships Sarah Wang: That’s incredibly exciting and definitely part of our investment thesis in investing in Crossbeam.

Scale 118

Scale Technical Review AI Sales Hiring 118

Intercom, Inc.

MAY 2, 2019

Instacart is valued at nearly $8 billion and since joining, he’s helped to make the company’s services available to more than 80% of U.S. Even with Instacart’s enormous valuation, he continues to see tremendous growth potential for the service, similar to what he saw in Instagram’s early days. Thanks for signing up.

Marketplace as a Service 184

Marketplace as a Service B2C PayPal Scaling 184

Intercom, Inc.

JULY 13, 2018

While this may sound simple, it can be incredibly challenging to find new opportunities for growth and customer acquisition in an increasingly crowded marketplace. Before I joined Intercom, I led all of Intuit’s small-business products and services, including QuickBooks accounting, payroll and payments. Makes sense, right?

Acquisition 156

Acquisition Strategy SaaS Payments Payments 156

User Pilot

SEPTEMBER 4, 2023

Definition and Origin The concept of blue ocean strategy was first introduced in the 2005 book “ Blue Ocean Strategy : How to Create Uncontested Market Space and Make Competition Irrelevant” by professors W. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete.

Strategy 65

Strategy Technical Review Business Innovation 65

User Pilot

SEPTEMBER 4, 2023

Definition and Origin The concept of blue ocean strategy was first introduced in the 2005 book " Blue Ocean Strategy : How to Create Uncontested Market Space and Make Competition Irrelevant" by professors W. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete.

Strategy 52

Strategy Technical Review Business Innovation 52

OPEXEngine

MARCH 9, 2021

Instead of taking a reckless approach, it’s critical to make sure you have some key building blocks in place before going to market. It’s not just about delivering a superior product to the marketplace; rather, several stars must align,” he says. This clarity puts you on the path to product-market fit.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

SaaStr

MAY 3, 2019

Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. CEOs everywhere are seeking to innovate, but 81% say their teams are not equipped to meet the challenges needed to compete in today’s marketplace.

VP of Engineering 149

VP of Engineering Sales Hiring Technical Review Development Team Review 149

Unbounce

JUNE 23, 2023

Louis is the Head of Marketing at Dealtale, an organization that dives into the science behind revenue generation and how marketers can use cutting-edge technology to, y’know, market better. You’re just an expert broadly in AI, and you’re applying it in a way that helps product marketers use AI as well.

AI Search 95

AI Search AI ChatGPT Marketing 95

SaaStr

JULY 30, 2019

Weiping leads the engineering team as the top software architect for Salesforce Service Einstein, the company’s customer service AI platform. And, so you have to figure out what is your strategy there, and Udemy is a e-Learning marketplace. Weiping Peng: Definitely. Want to see more content like this? Weiping Peng: Okay.

Engineering 132

Engineering Part-Time VPE Technical Review Fractional VPE 132

Sales Hacker

JANUARY 12, 2021

Mark has been in and around product marketing and sales for over 30 years. So we do a lot of work where brands or retailers come and say, “Hey, we want to get some free product out into the marketplace and have some folks actually build reviews around it.” Sam Jacobs: Hey everybody, it’s Sam Jacobs.

Technical Review 59

Technical Review VP of Engineering Sales Hiring Scale 59

OpenView Labs

JULY 12, 2019

Shopify provides them with everything they need to start, sell, market and manage their businesses in a single platform. Our own company has evolved alongside our customers, broadening our services and products to meet the growing needs of an expanded range of entrepreneurs.

Data 52

Data Marketplace as a Service Advertising Branding 52

SaaStr

FEBRUARY 7, 2020

Early stage, there’s going to be demand risk and product market fit risk, but later the risk is about the ability to scale. ” And you definitely did that in terms of your time with 50% of the team at Box being below the age of 21. What do we think will happen when there’s a conflict around direction of product?

Scale 173

Scale Underperforming Technical Team Investment Sales Hiring 173

SaaStr

JULY 22, 2020

At the time, there may be four or five other firms doing this same strategy of investing somewhere between $500,000 and $2 million into companies that were just getting started we would call it pre product market fit. But we think of it as being sort of CO conspirators with the founders pre-product market fit.

Venture Capital 219

Venture Capital Investment Travel Marketplace as a Service 219

SaaStr

APRIL 3, 2019

The biggest companies on earth spend billions of dollars on this service no one’s ever heard of called freight forwarding and they all hate their vendors. So we never should have even been a, we’re in multi sided marketplace. So we have this enormous market. And the reality is we’re in a service business.

Scale 100

Scale Sales Hiring Systems Review Marketplace as a Service 100

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

Intercom, Inc.

FEBRUARY 21, 2019

We’re basically the world’s biggest business marketplace. We help buyers of software and services find the best vendors or the best sellers of the products they need. Now, maybe you ran the wrong strategies as well, and you didn’t have the right team members or process – all of that is definitely a part of it.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123