SaaStr

JANUARY 5, 2024

The SDR Interview We’ve determined the profile we want to hire for dedicated outbound folks, so now, let’s look at the interview itself. It’s usually a simple interview with a hiring manager screen first and then an actual interview panel. Find the candidates who are hungry to break into tech sales for those early hires.

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Sales Hiring Sales Recruiting Scale Outbound Sales Team 249

SaaStr

JANUARY 30, 2023

To solve this, Deel interviewed 200 founders seeking answers to the question, “If you’re open to hiring internationally and remotely, what are your biggest challenges, and what kind of product can we build to solve them? Use your data to inform. Interview personally and define hiring values to build your team.

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Sales Hiring Payment Services SaaS Payments Scale 226

FastSpring

AUGUST 3, 2022

I spoke with FastSpring’s former VP of Revenue Operations about this, and you can stream our entire conversation at the bottom of this piece. You’re likely already looking at external data for signs of whether your total addressable market (TAM) is shrinking. I’ve also expanded on some of the strategies we discussed.

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Scale Revenue Sales Compensation 136

Sales Hacker

JUNE 29, 2021

Join our first discussion about the role and impact of RevOps, as well as how to become a truly data-driven company. In this episode, we interview Jim Lee, VP Revenue Strategy at Outreach, about how operations expresses the entire org’s strategy — and much more. Data science and business insight aren’t the same.

Data 100

Data Innovation Interviewing Revenue 100

InsightSquared

MARCH 5, 2021

Throughout his three decades of experience running revenue organizations, he has seen the good — and plenty of the bad. In this series, , he will share his experiences, providing other CROs and revenue leaders insights from his lessons learned. Top Reps are the Worst at Pipeline Activity Capture — But We Need Their Data the Most.

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Forecasting Underperforming Technical Team Revenue Data 62

Sales Hacker

MAY 26, 2021

Our new podcast — Revenue Innovators — is coming to your eyes and ears this summer. Your hosts are none other than Outreach’s Mary Shea (VP, Global Innovation Evangelist) and Harish Mohan (SVP, Revenue Excellence & Operations). But wait, what are revenue innovators? Revenue Operations is a capability and a culture [2:30].

Data 98

Data Innovation Interviewing Revenue 98

Valuize Consulting

AUGUST 2, 2021

Unfortunately, some software leaders still struggle to make the case for Customer Success as a bottom-line business imperative and showcase its ROI to the overall organization, missing out on the opportunity to drive unparalleled revenue growth. Q: Data is undoubtedly a core component of a strong CS organization.

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VP of Engineering Interviewing Metrics Scale 52

User Pilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. What is product data analytics?

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Data User Experience Churn Retention 88

User Pilot

AUGUST 2, 2023

With the amount of data companies have available, there is no excuse not to use data-driven email marketing. Whereas data-driven email marketing uses valuable customer data to send the right email at the right time to assist with your product’s growth. What is data-driven email marketing? Book a demo now.

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Data Strategy Marketing Software Review 98

SaaStr

MARCH 12, 2024

Asset — To gain certain assets like code, patents, data sets, etc, while leaving the team and often the company behind. Not only do you have to pass the hiring interviews as a Founder, but everyone on your team does, too. And what should all founders know about the process if the time comes? Build relationships with product.

Software Review 220

Software Review Technical Review Acquisition Scale 220

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. The first thing I would ask is, “where are you pulling the data?” That data is not public.

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Payments Forecasting Payment Services Payment Solutions 108

OpenView Labs

JULY 20, 2020

Interviewing is hard , and interviewing candidates for sales roles can be doubly so. Why is effective interviewing so important? Better interviewing = better sales teams. The following details some of my learnings around sales hiring and interviewing, as well as some tactical advice for candidates seeking sales roles.

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Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 73

Sales Hacker

NOVEMBER 16, 2020

For many, the sample sizes are too small, and the data quality too poor to make a convincing case for substantive changes. The answer lies in selecting a method for collecting and analyzing win/loss data that meets your goals and can be sustained long term. I recommend: Outsourced buyer interviews with a clustered model.

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Outsourcing Services Data Interviewing Technical Review 101

OpenView Labs

JANUARY 8, 2021

Great interview questions tell you who a person is, what motivates them, how they think and solve problems, and what they’d be like as a teammate. To help us all conduct better interviews, we asked some of the smartest leaders in SaaS to share their favorite questions. Leandra Fishman, Chief Revenue Officer at Intercom.

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Interviewing Underperforming Technical Team SaaS Scale 75

Scytale

NOVEMBER 14, 2023

The CCPA sets strict standards for data compliance , collection, storage, and sharing, to protect consumers’ personal information. Understanding the CCPA The California Consumer Privacy Act (CCPA) is a data privacy law that gives California residents more control over their personal information.

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compliance Data Government Systems Review 52

CustomerSuccessBox

OCTOBER 31, 2021

At CustomerSuccessBox, thought of interviewing Customer Success leaders to understand their perspective of Quarter Business Review. Aaron Thompson is a Customer Success Connector, Educator & Keynote Speaker, and is currently the Chief Revenue Officer for SuccessHACKER. How do you prep a team?

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Interviewing Technical Review Benchmarks Customer Success 52

Sales Hacker

JUNE 11, 2021

Sales Hacker’s new podcast — Revenue Innovators — is coming to your eyes and ears this summer! Your hosts are none other than Outreach’s Mary Shea (VP, Global Innovation Evangelist) and Harish Mohan (SVP, Revenue Excellence & Operations). Why call it Revenue Innovators? Please enjoy this interview with Mark!

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Revenue Innovation Interviewing B2B 57

CustomerSuccessBox

OCTOBER 31, 2021

This is why we, at CustomerSuccessBox, thought of interviewing CS leaders to understand their perspective of QBR. 6) Define which quantitative and qualitative data is required to run the BR. Which data can be collected internally and which externally. Have you seen any impact on internal teams due to the QBR/EBR?

Interviewing 59

Interviewing Technical Review Scale Communication 59

Valuize Consulting

FEBRUARY 16, 2022

In this interview, Romain discusses the fundamentals of a strong Customer Success (CS) Operations function and how you can leverage Agile methodologies to champion effective change management. Q: Customer data and technology is an increasingly important component of a strong Customer Success organization.

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Interviewing Strategy Scale Management 52

SaaStr

FEBRUARY 26, 2023

(Updated) The Top 10 Questions to Ask a VP of Marketing in an Interview (Updated) Around Year 5, You’ll Have to Build Your Third Management Team Top Podcasts This Week: 1. SaaStr 635: CRO Confidential: How Customer-First Focus Drives Retention and Revenue With Brex GM of Startups Lucas Fox   3.

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CTO Scale Interviewing Retention 179

Sales Hacker

JULY 22, 2019

We’ll walk through why sales ops are important to any organization, how data and metrics are driving growth (and how to manage those rapid changes), and we’ll take a special deep-dive into how a data-driven approach can be made accessible to any style of manager. Navigating rapid company and revenue growth. What You’ll Learn.

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Scale Metrics Revenue Data 56

Sales Hacker

OCTOBER 17, 2023

Our Sponsor Today’s episode is sponsored by DemandBase , Demandbase helps B2B companies hit their revenue goals using fewer resources. They combine your sales and marketing data with our validated B2B data and AI to create Account Intelligence that informs every step of your buyer’s journey.

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Sales Hiring Sales Recruiting Interviewing SMB 105

Valuize Consulting

DECEMBER 16, 2021

In this interview, Naz shares her expertise on how to design a powerful CS strategy that equips your team with the right tools and resources to drive an exceptional employee experience and champion phenomenal growth. Another important piece of this is data governance. is equivalent to having a Customer Success strategy.

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Interviewing Customer Success Scale Government 52

Chart Mogul

JULY 15, 2021

High growth companies like Airtable, Figma, Notion, or Github all have revenue as a top of mind business milestone. In fact, out of a sample of 40 growth stage companies, 50% said revenue growth was their #1 north star metric, according to research led by Lenny Rachitsky for Future. And when there are 30 people it will change again.

Underperforming Technical Team 52

Underperforming Technical Team Revenue Scale Communication 52

Chart Mogul

JULY 15, 2021

High growth companies like Airtable, Figma, Notion, or Github all have revenue as a top of mind business milestone. In fact, out of a sample of 40 growth stage companies, 50% said revenue growth was their #1 north star metric, according to research led by Lenny Rachitsky for Future. And when there are 30 people it will change again.

Underperforming Technical Team 52

Underperforming Technical Team Revenue Scale Communication 52

User Pilot

MAY 1, 2024

Define clear goals and metrics based on the data you collected. Collect feedback, track product usage data, and iterate. All these contribute to a higher customer lifetime value and better revenue for your business. There are many ways to collect customer data for this purpose. Book a demo to find out more.

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Customer Lifetime Value User Experience Retention Scale 105

FastSpring

SEPTEMBER 16, 2022

When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. Stream both interviews below and see highlights from each. How to Price a New Product.

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Pricing Payment Solutions Payment Services SaaS Payments 138

SaaStr

OCTOBER 30, 2021

Their CEO will join us at SaaSr Scale 2021 on December 15 to talk about using data to get to 10,000 SMB customers! I sent cold emails and LinkedIn messages and ended up with nine interviews. From those nine interviews, I received four offers. The more data you have, the better. 7 Tips to get 7,000 Customers.

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Scale Sales Hiring Sales SMB 261

User Pilot

OCTOBER 29, 2023

Effective customer research techniques include interviews and focus groups as they allow you to collect qualitative feedback. Surveys enable you to collect vast quantities of customer data for more quantitative studies. WTA data for each feature can help you fine-tune the individual pricing plans. Interview preparation template.

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SaaS Interviewing Pricing Market Research 105

Sales Hacker

OCTOBER 31, 2023

They combine your sales and marketing data with our validated B2B data and AI to create Account Intelligence that informs every step of your buyer’s journey. They combine your sales and marketing data with our validated B2B data and AI to create Account Intelligence that informs every step of your buyer’s journey.

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Scale Marketing Interviewing AI 97

Valuize Consulting

MARCH 22, 2022

In this interview, Nani delves into the building blocks of an impactful digital-led approach and shares her expertise on how you can scale your customer value model to drive unparalleled revenue retention and expansion. Q: We can’t talk about digital scale instrumentation or Product-Led Adoption without talking about data.

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Customer Support Interviewing Customer Success Scale 52

Valuize Consulting

FEBRUARY 8, 2022

The economic lifeblood of leading recurring revenue organizations is shared value and accountability. Scott has spent his entire career building and commercializing enterprise software which has generated billions of dollars in revenue. Is Your Vendor-Customer Relationship Driving Shared Value Realization?

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Interviewing Healthcare Enterprise Technology 52

User Pilot

JANUARY 10, 2024

Implement this user research process to gather data that’s exhaustive and actionable: Define your main objective and build a hypothesis. Start collecting data. Taking this targeted approach ensures the data you obtain is relevant and actionable. Choose research participants that represent your target audience.

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User Experience Interviewing Underperforming Technical Team SaaS 105

Baremetrics

AUGUST 29, 2021

Step 2: Interview a sample of current ICP users. Step 3: Compile the data. Step 2: Interview a sample of current ICP users When it comes to getting honest feedback, nothing beats a phone call. Use the insights you gained through segmentation to select about 20–30 customers to interview. Start by segmenting your clients.

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Outsourcing Services Startup Interviewing Outsourced Development 124

Valuize Consulting

NOVEMBER 23, 2021

It also pushes them to examine what these teams need to be able to deliver on the mission the organization has committed to, which is usually around driving up retention rates and expanding revenue – the big rocks that Board-level executives are concerned about. What other areas do you think people should focus on?

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Customer Success Leadership Interviewing Development 52

Sales Hacker

MARCH 8, 2018

Sales interviews are nerve-wracking. Hopefully, these 5 tips will help you avoid many of the pitfalls I see candidates falling into, and drastically improve how you prepare for a sales interview. Prepare For Your Next Sales Interview with These 5 Pro Tips. Understand that the sales interview process is grueling for a reason.

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Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 70

Valuize Consulting

JULY 15, 2021

To find out how future-forward CS and Revenue Operations leaders are capitalizing on Product Ownership, I spoke with Jason Bouros, Product Owner at Valuize. Organizations are faced with a deluge of customer data and Product Owners filter and prioritize that data to select the most important metrics that the business needs to take action on.

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Technology Customer Success Interviewing Scale 52