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Why the Future of Customer Success, Sales and Marketing Has Changed For Good: Ask-Me-Anything Part 2 with SaaStr CEO and Founder Jason Lemkin

SaaStr

Some folks have fallen behind because they: Don’t have strong enough tech teams to add AI Resist it Those companies will struggle because everyone expects innovation from AI. A seed stage founder of a construction tech company at $1.5M Fire anyone within your company who isn’t metrics-oriented, especially on leadership.

Scale 230
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5 Rules to Win When Competition is Everywhere With Atlassian COO Anu Bharadwaj and Boast.AI Co-Founder Lloyed Lobo

SaaStr

As you hire, be sure to employ passionate problem-solvers for your R&D teams and innovative challengers on your sales and marketing teams. Empathetic leadership is a foundational principle at Atlassian that has carried through to this day. Leading With Empathy.

Scale 234
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Customer Success Hot Takes! — Setting your customer success team up to drive next-level results

Totango

It’s a false construct to say marketing, customer success or customer experience owns it. It’s a cross-functional construct, and how can you assign tasks related to the community where it’s akin to core expertise and responsibility.” — Erika Brookes, former CMO at Higher Logic Ready for more? Hot Takes were spicy!

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Four Steps To Build Repeatable B2B Enterprise Selling Motions with Playbuilt Founder and CEO Bo Borland

SaaStr

There’s one problem when it comes to revenue teams… GTM teams over-rotate on demand and pipe gen, and not enough GTM innovation is focused on pipeline conversion strategies. Thought Leadership (Tl) The next perspective on “why change” is insights and expertise in the form of thought leadership. Through customer stories.

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How To Build A High-Performing Team And Retain Top Talent with Snowflake Global Director of Market Intelligence Guan Wang (Video)

SaaStr

As someone who grew Snowflake by 300% in the previous two years with a 0% turnover, you’ll want to hear his tactical strategies for those in leadership roles. . Constructive Conflict . In the kickoff for Workshop Wednesdays last week, Wang chatted with the community about how to build a high-performing team and keep it.

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How to Foster a Culture of Growth: Cultivating a Monetization Mindset Across the Organization

Blulogix

This blog post delves into the essence of cultivating a monetization mindset across an organization, a transformative approach that aligns teams towards shared monetization goals and encourages collaborative innovation. Strategies for Cultivating a Monetization Mindset Leadership Endorsement: Cultivation begins at the top.

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Instacart

Andreessen Horowitz

Instacart was taking a unique approach to tackling this category, using a four-sided marketplace dynamic: By partnering with physical grocers, they were able to leverage those partners’ existing investments in construction and inventory. Instacart didn’t need to build and stock warehouses. Fidji hit the ground running as the new CEO.