SaaStr

AUGUST 5, 2020

Also, the larger the company, the more they care about enterprise-level trust, security, compliance, and privacy. That’s why we’ve achieved ISV security certification, GDPR compliance, and SOC 2 compliance.”. This is evident in the metric of “net new sales pipeline created.” .

compliance 235

compliance B2B Acquisition Cloud 235

SaaStr

DECEMBER 3, 2024

Who is Peter Gassner CEO and Founder of SaaS Leader Veeva Systems Peter Gassner has established himself as a significant figure in enterprise software, particularly through his leadership at Veeva Systems. Instead of building generic enterprise software, he went all-in on life sciences.

SaaS 260

SaaS Leadership Cloud Enterprise 260

SaaStr

NOVEMBER 25, 2022

Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. The main driver behind this success is that from day one, Atlassian took a product-led self-service approach to enterprise software.

Scale 260

Scale Scaling Marketplace as a Service Entrepreneurship 260

SaaStr

JULY 12, 2024

Grafana Labs still has features and capabilities they hold back that appeal to large enterprises, such as things around security and compliance. The first move towards monetization was making an Enterprise version of Grafana. We’ll figure out how to make some of them paying customers over time.” Step 2 – ??

Scale 288

Scale Scaling Sales Hiring Sales Recruiting 288

Clouded Judgement

FEBRUARY 7, 2025

Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. The list goes on. There are so many others. Top 5 Median: 22.2x

Systems Review 146

Systems Review Cloud AI Artificial Intelligence 146

SaaStr

JANUARY 20, 2022

For the Executives, we deliver the deep analytics, metric and reports to provide a comprehensive view of the health of their SaaS business. SaaS is now 10% of the total Enterprise IT spend, but the back-office software remains an ugly beast comprising of spreadsheets and emails. Our clients love to use our solution. Every day, all day.

DevOps as a Service 246

DevOps as a Service AI Search Cloud compliance 246

Tom Tunguz

JUNE 19, 2019

They both share the same vision of open source application software changing the enterprise landscape. They modify the UI to incorporate key development and deployment metrics, embed Mattermost chat into internal applications, and rich communication support for gifs and emojis. Often, these systems invisible to the Internet.

compliance 205

compliance Acquisition Enterprise Scaling 205

CloudGeometry

APRIL 25, 2022

Big enterprise customers have been buying software for a long time. There’s real payoff from careful attention to the issues that enterprise customers care about. There’s real payoff from careful attention to the issues that enterprise customers care about. Here are seven things enterprise SaaS customers look for. #1

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

Tom Tunguz

NOVEMBER 8, 2023

The Semantic Model Becomes a Must-Have: Semantic models unify a single definition across an organization for a particular metric. Meanwhile, regulation and compliance mean the governance burden only increases. Looker did this within the context of a BI system. But organizations need this layer across the stack.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

SaaStr

NOVEMBER 28, 2022

This may look like moving from a mid-market business to an SMB, and eventually to an enterprise. Governance and compliance are core to alignment. Align on success metrics. Make sure your go-to-market teams and sales and finance teams align on success metrics. New service offerings. Hire for where you want to be.

Scale 246

Scale Finance Sales Hiring Scaling 246

User Pilot

MAY 16, 2023

What are value metrics? We also examine a few examples of how companies use value metrics in their pricing strategy. TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. To identify your value metrics look at your product use cases. Why do they matter?

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

Subscription Flow

FEBRUARY 27, 2024

However, handling multiple subscription plans and the dealing with the complexities of B2B enterprise SaaS billing, variable customer lifecycles, and subscription management can be extremely difficult. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

User Pilot

MAY 27, 2025

Unlike traditional mobile web tools, Whatfix focuses exclusively on native mobile environments, allowing enterprises to create deeply integrated, in-app experiences that streamline user onboarding , feature adoption, and contextual in-app training. reducing compliance risks and support tickets. moment faster.

Mobile 86

Mobile Technical Review Software Review Systems Review 86

Tom Tunguz

OCTOBER 8, 2018

Public market investors don’t use this metric today. Aside from compliance efforts, not much. They should be priced similarly, provided the metrics are similar. Inevitably, these sheets list enterprise value multiples. We’re at or very near 10 year highs on enterprise multiples for software companies.

Software 170

Software Marketing Acquisition compliance 170

Sales Hacker

APRIL 1, 2025

Like there’s so many angles that I think we could take this conversation, but, We’ve been able to have a few conversations and, and one of the things that really stuck out to me in our conversations was your experience expanding from like an SMB mid-market motion to the enterprise. and that [00:06:00] also equated to a shift from.

Scale 62

Scale VP of Engineering Outsourcing Services Enterprise 62

SaaStr

DECEMBER 31, 2019

With the complexity of multiple stakeholders and the increasing purchasing influence of end users, the bar is higher than ever for enterprise UX as companies pioneer business models beyond traditional SaaS. Very excited to talk to you today about building consumer grade products for the enterprise. Want to see more content like this?

Enterprise 148

Enterprise Underperforming Technical Team Scale B2B 148

User Pilot

MAY 27, 2025

WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. “The ability to easily create and clone tours is super helpful and has enabled us to quickly launch guides in other tools, and allows us to have an on-going metric to track in-app feedback over time.” Who is WalkMe Mobile best for?

Mobile 69

Mobile Software Review Technical Review Pricing 69

SaaStr

JUNE 13, 2019

And they were broken down roughly a third, a third, a third by targeting the SMB, the mid-market, and the enterprise. In the SMB, two-thirds use month-to-month, and in the enterprise, you’ve got two-thirds using multi-year. What we notice is that in the enterprise, it’s much more common to retain 90-100%.

Scale 251

Scale Sales Hiring SMB Payment Services 251

How To Buy Saas

MAY 21, 2025

Whether youre a startup , an SMB , or a global enterprise , the right ATS can streamline your recruitment process, save time, and help attract top talent in a competitive market. Lever Best ATS + CRM for Scaling Enterprises Pricing: Key Features: 10. JazzHR Best ATS for Small Business Hiring Pricing Key Features: Ideal Use Case 9.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Stax

APRIL 3, 2025

Theyre easy to integrate and set up, with the host taking care of data security measures, including PCI compliance and fraud protection. On top of PCI compliance, you might have to pay extra for SSL (Secure Sockets Layer) certification. Just like self-hosted gateways, merchants using API-based solutions are responsible for security.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Neil Patel

DECEMBER 13, 2020

DocSend – Best for sales engagement FileCenter DMS – Best for going paperless PandaDoc – Best for closing more deals Rubex by eFileCabinet – Best for automating daily tasks MasterControl – Best for enterprise compliance. Document Engagement Metrics. I find these metrics ultra-valuable.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Clouded Judgement

MARCH 22, 2024

Subscribe now ARR (Annual Recurring Revenue) vs ERR (Experimental Runrate Revenue) ARR (Annual Recurring Revenue) is one of the most popular SaaS (Non-GAAP) metrics. However, it’s also one of the most loosely used metrics, and is frequently misused. ” They’ll look at things like cost, scalability, compliance, etc.

AI 193

AI Cloud Revenue Technical Advisors 193

Sales Hacker

MAY 30, 2025

Metrics that once clashed, like MQLs vs. Closed Won, begin to move in sync. Bi-weekly : Funnel metrics and campaign audits. Tracks metrics across the full customer journey. Measure what matters and tackle misses as a team Alignment without shared metrics is wishful thinking. Friction gives way to flow. An SDR lead.

Scale 103

Scale AI Search Technical Review Systems Review 103

Blulogix

MARCH 12, 2025

This model ensures that enterprises can scale efficiently, charging customers proportionally to their usage levels. Manual invoicing is inefficient and error-prone; automation ensures accuracy and compliance with billing standards. Scalability As businesses grow, usage-based pricing automatically adjusts revenue streams.

Payment Features 59

Payment Features AI Search B2B AI 59

How To Buy Saas

MAY 28, 2025

It collects metrics like latency, token usage, and error rates. Even Sendbird highlights that enterprise-scale AI agents come with built-in observability, fallback logic, and policy controls to ensure reliability under heavy load. Security and Compliance: Orchestration centralizes data governance. Services like Portkey and Orq.ai

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

Stax

FEBRUARY 19, 2025

Expanding into new markets by leveraging ISV solutions that cater to global compliance requirements and multilingual support. A prime example is an accounting software company partnering with a tax compliance ISV to offer automated tax calculations, attracting businesses seeking regulatory compliance.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

Valuize Consulting

DECEMBER 17, 2024

The Shortcomings of Revenue-Based Ratios Sizing CSM-to-account ratios based on revenue metrics is an exclusively inward-looking perspective. Here is an example: Account Profile 1: Early Adoption Industry Vertical : Financial Services, requiring stringent compliance with their data and security policies.

Technical Review 52

Technical Review Systems Review Headcount Scale 52

Clouded Judgement

NOVEMBER 10, 2023

There are many limiters here - data security and compliance are big ones. Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue.

Cloud 193

Cloud Artificial Intelligence GCP(Google Cloud Platform) AI 193

User Pilot

APRIL 2, 2025

Key capabilities include segmentation, which allows you to group users based on behavior, demographics, or custom properties; custom analytics dashboards, which visualize the metrics that matter most to your team; and screen-level analytics, which show exactly how users interact with each part of your app.

Mobile 62

Mobile Underperforming Technical Team Onboarding AWS 62

Scytale

JULY 17, 2024

You’re not alone if staying on top of compliance feels like a full-time job. Enter compliance automation tools. These clever softwares can take the grunt work out of compliance, freeing you up for more strategic initiatives. And in this post, we’ll countdown the top 10 compliance automation tools for 2024.

compliance 52

compliance Government Cybersecurity Startup 52

Valuize Consulting

APRIL 4, 2025

Too often, organizations rely on intuition and high-level metrics. Consider a company that discovers, through time data, that its high-value enterprise clients in the healthcare sector consistently require longer onboarding due to compliance-related complexities. Thats where strategic time tracking becomes a differentiator.

Scaling 52

Scaling Data Healthcare Cost optimization & reporting 52

Scytale

JULY 17, 2024

You’re not alone if staying on top of compliance feels like a full-time job. Enter compliance automation tools. These clever softwares can take the grunt work out of compliance, freeing you up for more strategic initiatives. And in this post, we’ll countdown the top 10 compliance automation tools for 2024.

compliance 52

compliance Systems Review Government Cybersecurity 52

Blulogix

MARCH 25, 2024

This post covers the challenges of financial process complexity and outlines strategies for streamlining these critical operations, ensuring accuracy, compliance, and customer satisfaction. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Services 94

Payment Services Payment Features Subscription B2B 94

FastSpring

DECEMBER 9, 2022

Without a MoR, your company will have to keep track of and ensure compliance with all local taxes and regulations in any country or region where you have customers. If something goes wrong with taxes, local compliance, chargebacks, authorization rates, etc., Verifone: Payment Platform for Enterprises. Table of Contents.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

FastSpring

JANUARY 27, 2022

Use the wealth of data you have on your customers to analyze your churn metrics. This is a subtle selling point to upgrade to the enterprise plan. Enterprise plans: For large customers. If you’re new to enterprise sales, be aware that enterprise deals sometimes take significantly more work to close than people think.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

User Pilot

JULY 21, 2024

TL;DR Userpilot is an all-in-one product growth platform that helps boost growth metrics at every stage of the user journey. Userpilot offers three pricing plans: Starter, Growth, and Enterprise. The Enterprise plan is the highest-grade plan available on Userpilot, operating a quote-based pricing model. Integrations.

Technical Review 104

Technical Review Pricing Software Review Enterprise 104

Chart Mogul

JANUARY 9, 2025

The high-touch model can be split into two types: Transactional sales model Unlike the enterprise model we’ll discuss next, this approach isnt limited to high-ticket or complex custom solutions. Enterprise sales model The enterprise sales model is used for high-value, complex sales.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52