Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer.

B2C 118

B2C B2B Scale Strategy 118

Teamgate

DECEMBER 20, 2019

What is Customer Relationship Management (CRM) Strategy? Customer Relationship Marketing comprises all the strategies, technologies, and activities implemented by companies to achieve high-quality interaction-based management with their prospective and current customers. Then SendX is your plug. What is Mobile CRM? .

Mobile 95

Mobile Strategy Technical Review Artificial Intelligence 95

User Pilot

JULY 16, 2024

To thrive as a technical PM, you need to have essential skill such as knowledge of Agile methodologies, familiarity with software engineering principles, leadership and communication. Develop the product vision and expand on the strategy. Gain exposure and hands-on experience through junior roles in software development.

Management 111

Management Engineering Data Analysis Software Development 111

User Pilot

NOVEMBER 20, 2023

Tech PMs work actively with product teams on the product vision and strategy. Technical PMs play an important role in helping the development and product team gain a shared understanding of the product goals and technical requirements. Their technical expertise allows them to identify risks and develop effective mitigation strategies.

Management 105

Management Software Development Engineering Market Research 105

Sales Enablement, SaaS and Growth

MARCH 23, 2020

MSPOTs are a valuable tool for a number of reasons - they drive alignment and communicate in simple terms what can often be a complex area. Strategy - annually changes. I favour the DARCI Accountability Grid as it forces you to be thoughtful about communication, while empowering you to make decisions and move forward.

Underperforming Technical Team 215

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 215

FastSpring

MAY 20, 2024

Communicate frequently and clearly with customers about the transition. There are a few other options in there,” Brad says, “like, ‘How do you want to communicate to the customer that things are about to renew?,’” but it was overall a simple process. Letting FastSpring handle the subscription infrastructure. Correspondence automation.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

User Pilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others. Let’s look at each of his books in detail.

Management 105

Management Underperforming Technical Team Innovation Consulting 105

Totango

DECEMBER 1, 2021

When you bring agile innovation to customer success , you empower your CS strategy with the latest technology. In this blog, we’ll look deeper at what an agile customer success strategy means and why you can benefit from using one. What Is an Agile Customer Success Strategy? Develop an agile execution plan.

Innovation 103

Innovation Customer Success Scale Government 103

User Pilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Software Review 98

Software Review Software Management Azure 98

User Pilot

JULY 23, 2024

Marketing : Create a marketing strategy that also outlines positioning and messaging. MVP development : Build a functional MVP and conduct user testing to further refine it. Develop a marketing strategy As you complete your prototype, begin crafting your marketing strategy to bring your product closer to launch.

Development 109

Development SaaS Marketplace as a Service Scale 109

Frontegg

JUNE 23, 2025

CSPM solutions continuously update inventories, adapting to changes and providing insights that guide security strategies and improvements. This prioritization process is vital for efficient remediation strategies, ensuring that high-risk areas are addressed promptly.

Cloud 52

Cloud Underperforming Technical Team Management compliance 52

SaaSOptics

MAY 19, 2022

Combining these different tactics makes up an effective customer acquisition strategy , which fuels the entire acquisition process. Here’s how you can create an effective customer acquisition strategy to win more business in your own SaaS company. What is a Customer Acquisition Strategy? Identify your target market.

Acquisition 59

Acquisition Scale Strategy Software Review 59

User Pilot

AUGUST 19, 2022

In this article, we’re going to unpack the mysteries of what it takes to put together a truly successful software rollout plan. We’ll start by exploring key steps in the process, then look at some of the most effective tactics to help you form your own rollout strategy. What is rollout in software development?

Software 98

Software SaaS Sales Recruiting Communication 98

Payrix

FEBRUARY 4, 2025

Authentication The process of assuring that data has come from its claimed source, or a process of corroborating the claimed identity of a communicating party. Terms related to integrated payment technology Application programming interface (API) A set of routines, protocols, and tools that are used for building software applications.

Payment Services 100

Payment Services Merchant Services Payment Solutions Payment Methods 100

User Pilot

SEPTEMBER 29, 2023

While product development describes the process of creating the product itself (i.e. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. Product development is the method of bringing a new product or service to market.

Development 105

Development Software Review Sales Recruiting Technical Review 105

Payrix

MARCH 13, 2024

A well-designed software experience with streamlined features is mission critical. Equally as important is training and communication to ensure your users can utilize your platform and any new features you add successfully. Leave your competitors to deal with and manage all the unnecessary bells and whistles.

Merchant Services 100

Merchant Services Payments Embedded Payments Payment Solutions 100

Andreessen Horowitz

SEPTEMBER 6, 2023

Al Adjahoe, Jerome Howard and William “BAM” Sparks (Culture Wireless) Al Adjahoe , a DC native, along with Jerome Howard and William “Bam” Sparks , Georgia natives, each possess a unique set of accomplishments, spanning fields as diverse as IT infrastructure to brand strategy.

Wireless 119

Wireless Marketplace as a Service Artificial Intelligence Education 119

Intercom, Inc.

MAY 14, 2019

While it was designed for software development, its principles are just as relevant to sales. That way, I could tailor my approach to communicate only what was relevant to each individual stakeholder. Three key realizations, presented as acts here, helped me turn the deal around. Closing a $250k renewal with the Agile Arrow.

Scale 147

Scale Management Sales Underperforming Technical Team 147

User Pilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. TL;DR In-app messaging is a powerful capability that allows a business to communicate directly with its users through its product. Pushwoosh – best omnichannel communication tool.

Engagement 105

Engagement AI Search Software Review AI 105

User Pilot

JANUARY 14, 2024

They have more responsibilities and independence in setting strategy and making product decisions. Senior Product Managers are in charge of strategic decisions – they set the long-term product vision and strategy. The Product Manager is next on the ladder. They earn around $156k per annum. They earn around $201k/year.

VP of Engineering 105

VP of Engineering Management Underperforming Technical Team Compensation 105

User Pilot

MAY 7, 2024

TL;DR In-app messaging is the process of communicating with users who are currently using your product. In-app messaging platforms are tools that enable you to communicate and engage with your users. Leanplum is the best in-app messaging strategy optimization platform. Here are 10 of the best in-app messaging platforms in 2024!

Software Review 104

Software Review Technical Review Software Scale 104

User Pilot

SEPTEMBER 25, 2023

HCD is a popular methodology that finds expression in various fields, including product design, software development, and user experience (UX) design. This iterative mindset is invaluable in refining retention and engagement strategies. Is human-centered design the same as design thinking? Again, Slack and Asana do this well.

ChatGPT 104

ChatGPT SaaS User Experience Onboarding 104

Scytale

JUNE 20, 2025

The report is how these vulnerabilities are communicated to the organization. Elaborates on each issue with relevant technical information to help security and development teams understand the problem, its impact, and the root cause. A pen test aims to identify vulnerabilities and security concerns that organizations can remediate.

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Development Team Review Systems Review 52

Stax

MAY 21, 2024

You should know what your customers are looking for before asking them to buy the best law practice management software. Law firms need management systems to handle their complex billing issues, client communications, and portals. That is why you should be open to continuously improving your software’s features.

Payment Solutions 88

Payment Solutions Payment Services Payments Software Review 88

User Pilot

AUGUST 23, 2023

Workplace skills: Critical thinking, project management, and communication skills. This will enable you to find areas of improvement and suggest optimization strategies to your product manager. You might also have to collaborate with cross-functional teams to help develop product marketing strategies and improve the user experience.

Technical Advisors 98

Technical Advisors Technical Review Data Analysis Software Review 98

User Pilot

JULY 17, 2023

A product team structure is how a business organizes the product team to best support software development. It brings together experts from different disciplines and functions who work together to design, develop, launch, and support a product. Book the demo to see how it can support your product team structure.

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

Neil Patel

MAY 3, 2021

It’s more likely to be UX design or software development. We’re constantly learning about our audience and tweaking our strategies to improve performance, which isn’t possible without understanding how to use data. Some of these folks will likely be developers. What Are Coding Bootcamps? Working With Data.

Payment Methods 141

Payment Methods Cybersecurity Artificial Intelligence Payment Solutions 141

Valerian Tech

DECEMBER 30, 2022

This includes developing and implementing technology strategies, managing IT infrastructure and resources, and staying up-to-date on the latest technological developments and trends. This includes identifying new technologies and innovations that can help the company achieve its goals and stay competitive.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

Payrix

JUNE 4, 2024

What do merchants want from their software providers? This is a question that keeps many software companies up at night, and Leah Asdell, Head of Partner Marketing and Content Strategy at Worldpay for Platforms. Value-added services are essential, but strategy needs to be involved. Innovation is key.

Payments 147

Payments Merchant Services Embedded Payments Payment Solutions 147

Baremetrics

AUGUST 20, 2019

There are many opportunities and strategies you can use to make your products and features more innovative without having to reinvent the wheel. Clubhouse is the project management software just for software development teams. Reddit is a network of communities based on people’s interests.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

User Pilot

JANUARY 30, 2023

Communicating with your user base with new feature announcements to overcome feature blindness, like Userpilot. In SaaS, as you develop your product and achieve product-market fit , you must consider the five user segments so you can improve product adoption and grow your business. They include: Innovators. Innovators (2.5%

Technical Review 98

Technical Review Software Review Underperforming Technical Team Social Media 98

User Pilot

JUNE 26, 2024

TL;DR A software product owner is an IT professional tasked to prioritize features , create and maintain product backlog, and work with a Scrum team throughout the product development cycle. As the world of software development keeps expanding, one must master the right tools to enhance their productivity and effectiveness.

Software Review 52

Software Review Software Point of Sale Scale 52

FastSpring

JANUARY 8, 2019

Refers to the ability of a recurring billing solution to manage the process and communication surrounding expired payments, failed payments, and renewals. A software development technique—a variant of the service-oriented architecture (SOA) architectural style that structures an application as a collection of loosely coupled services.

Payment Methods 82

Payment Methods Merchant Services Payment Services Outsourcing Services 82

User Pilot

JUNE 19, 2024

Podcasts : Get growth-oriented tips (Lenny’s Podcast), hear from industry experts (The Product Podcast), and learn from Scrum professionals (Scrum.org Community Podcast). Confluence : Confluence has become a crucial tool for product owners as a knowledge management and collaboration software.

Software Review 52

Software Review Software Point of Sale Scale 52

Valuize Consulting

SEPTEMBER 30, 2021

To find out how Product Owners are reshaping the customer ecosystem and product experience in leading software organizations, I spoke with Seyi Adesola , Product Owner at Valuize. Usually, business stakeholders and technical teams speak in their own unique terminologies and languages, which often creates communication challenges and barriers.

Interviewing 52

Interviewing Customer Success Underperforming Technical Team Scale 52

User Pilot

JULY 28, 2023

Finally, a simple mockup you launch on a crowdfunding platform can be an effective marketing strategy. To communicate a value proposition and utilize storytelling, use a demo video MVP. Slack Slack is a ubiquitous communication platform in the SaaS world. 3 – “The Fake Door” minimum viable product test What is it?

Marketplace as a Service 96

Marketplace as a Service Social Media Artificial Intelligence Machine Learning 96

User Pilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Product Manager : In charge of creating product strategy and overseeing the design process, among other things.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98