Sales Hacker

JANUARY 23, 2019

When the customer journey isn’t well-orchestrated, Marketing and Sales can do serious damage in the marketplace. Here’s how it broke down: Marketing took on the work (and responsibility for) buyer personas, lead quality, and better positioning of Sales teams in the marketplace. Not the message, I am sure, they were meaning to send.

Strategy 106

Strategy Marketing Sales Marketplace as a Service 106

FastSpring

APRIL 3, 2025

Podcast Full Interview: Audio Listen online or find it on more podcast services. Podcast Full Interview: Video Transcript Jesse Paliotto (00:04) Hello everyone and welcome to Grow Stage podcast by Fast Spring where we discuss how digital product companies can grow revenue, build good products, increase their value.

Branding 99

Branding Social Media AI Search Outsourcing Services 99

FastSpring

APRIL 13, 2023

Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. Full Interview: Audio Only Full Interview: Video [placeholder for Wistia] 3 Lessons From Justin’s Experience 1. But it’s not great yet about communicating that information in a real world way.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

Neil Patel

OCTOBER 24, 2020

How to Find a Good Consultant – Getting the Interviewing Process Right. Effective Communication Skills. Strong communication skills – oral as well as written – is mandatory for a good consultant. Communication is a two-way street, though. You can also select a freelancer profile from these marketplaces.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

User Pilot

AUGUST 29, 2023

Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. Communication skills. They work with a cross-functional team to understand the needs of users and create products that are easy to use , efficient, and enjoyable.

Management 105

Management Marketplace as a Service Interviewing Product Marketing 105

Sales Hacker

MARCH 30, 2021

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable. And finally, we just turned SalesHacker.com into a community. Check out Outreach.io

Scale 113

Scale Payments Technical Advisors Sales Recruiting 113

Intercom, Inc.

JULY 14, 2022

If you’re short on time, here are a few quick takeaways: Focus on building services and products that meet your customer’s needs – not just today’s, but also tomorrow’s. Communicating bad news early, clearly, and with empathy is the best way to build a long-term partnership with customers. Leandra: I love that.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

User Pilot

AUGUST 21, 2024

Here are some examples: CRM systems : Your customer relationship management (CRM) system meticulously records every touchpoint, from sales inquiries and support tickets to purchase history and communication logs. Customer interviews : Schedule one-on-one or group interviews to gather more in-depth feedback.

Data 105

Data Social Media Interviewing User Experience 105

FastSpring

JANUARY 8, 2019

Amazon Marketplace. Selling on the Amazon Marketplace can significantly boost volume through your store. Amazon charges fees on every sale through the Marketplace. A marketing concept where a business offers several related products or services and sells them as one package solution, often at a reduced price. Cross-sell.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

Sales Hacker

APRIL 21, 2021

I turned to sales for a technical recruiting agency and project management services. You will also need to be skilled in communicating with stakeholders about important processes and rules. Deep understanding of ASC 606 (the newest revenue recognition standard for companies that contract goods and services with customers).

Scale 117

Scale Sales Recruiting Technical Review Technical Advisors 117

Neil Patel

DECEMBER 2, 2020

Recruiting software generally falls into three defining categories: applicant tracking software, candidate relationship management, and interviewing software. Processing job applications and resumes, keeping track of interviews, and managing job postings can all be done with a simple applicant tracking software. Interviewing Software.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

Intercom, Inc.

OCTOBER 24, 2019

To form a successful community, a company must be willing to collaborate, trust and empower its users and customers. Find the people who are 10-out-of-10 passionate about your product or service , because they will evangelize your brand more powerfully than you can do alone. It doesn’t mean you can’t build a community.

Underperforming Technical Team 116

Underperforming Technical Team Interviewing Marketplace as a Service Investment 116

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. What kind of company (or product/service) would work best alongside my business?” “What sort of organization can benefit from my company’s strengths?” It can get a little lonely out there. But don’t worry––we can help you jumpstart the process. . Ask yourself: .

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

FastSpring

JULY 26, 2024

With so many marketing channels to manage to promote your game, combined with the complexity of monetizing your games on multiple platforms, in PC marketplaces, or even D2C via your own webshop, your head might be spinning keeping up with where to focus your efforts. And I think that’s tough to sometimes, communicate to.

Development 159

Development Strategy Marketing Forecasting 159

Intercom, Inc.

AUGUST 30, 2018

Google Apps covers anything for communication and collaboration – it could be Gmail, Calendar, Drive, Docs, Sheets, Live – both for personal and for enterprise. We hold office hours every week so people have access to us and can ask us any kind of question from: “I’m interviewing a designer on Thursday. What do I do?”

Scale 149

Scale Leadership Scaling Venture Capital 149

Unbounce

SEPTEMBER 16, 2021

Across social platforms like Facebook, Instagram, Twitter, LinkedIn, and Youtube, standard placements for display ads are: Stories Timelines Video feeds Right column (Facebook) Marketplace (Instagram) Explore section Messenger inbox and sponsored messages. Those CTAs don’t communicate value from a user perspective. Sign up now.”

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

User Pilot

AUGUST 14, 2024

If you’re new to user research, start by conducting surveys , interviews, focus groups, and usability tests. For this reason, the real-time messaging app has become a workplace staple, facilitating smooth customer communication. It also offers extensive integration options and a robust app marketplace.

Scale 105

Scale User Experience Acquisition Technical Review 105

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

OpenView Labs

JUNE 16, 2020

Ask yourself: Do your communications demonstrate empathy and care for your customers? Every communication should help people feel heard and valued—even if they’re spending less. If you’re going to provide flexible pricing or waive fees, make sure communication is open and clear expectations have been set (early and often).

Sales Hiring 54

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 54

Sales Hacker

JUNE 7, 2021

For example, a minimum number of maintenance technicians would be critical if you sell a field service app. Professional services/customer success. For existing products and services you may feel this is unnecessary, but for new propositions, it will be essential. round table, phone interview, online survey).

Sales Recruiting 123

Sales Recruiting Payment Services Payment Methods Sales 123

Sales Hacker

MARCH 18, 2019

This week on the Sales Hacker podcast, we interview Roger Scott , Chief Customer Officer at New Relic. Outreach supports sales reps by enabling them to humanize communication at scale and by automating the manual work. Your ambition needs to extend beyond your product and service, it needs to extend to talent acquisition.

VP of Engineering 79

VP of Engineering Sales Hiring Scale Technical Review 79

User Pilot

JULY 1, 2024

Conducting effective market research guarantees that your products are aligned with the marketplace and fulfill the needs of customers. Interviews. This involves collecting new data directly from your target audience using various methods, such as surveys , focus groups, and interviews. Focus groups. Product trials.

Market Research 59

Market Research Product Marketing Marketing SaaS 59

Sales Hacker

DECEMBER 8, 2020

A more scientific interview process [20:35]. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant and responsible communication for each prospect every single time, enabling personalization at scale previously. A more scientific interview process [20:35].

Scale 117

Scale Sales Hiring Sales Recruiting Technical Review 117

OpenView Labs

DECEMBER 16, 2019

An increase in competitiveness in the marketplace means candidates have more choices than ever. They want a product/service that’s doing something powerful. That’s why building your brand within the marketplace will be the key to cutting through the competitiveness. Marketing and candidate experience will be table stakes.

Sales Recruiting 53

Sales Recruiting Sales Hiring Scale Trends 53

Blulogix

FEBRUARY 13, 2024

This blog post explores effective techniques for identifying what your customers truly value and how to align your subscription offerings with these expectations, ensuring your services resonate deeply with your audience. Look for trends that indicate what features or services customers use most and what drives their satisfaction.

Subscription 52

Subscription Payment Features Marketplace as a Service B2B 52

Sales Hacker

NOVEMBER 6, 2019

Ideally the solution is your product or service, but even if it isn’t, your goal should be to solve the customers problem. Surround yourself with the right people, and Immerse yourself into your products and your marketplace. Interview them, sit with them, listen, and learn from as many smart people as you can. Collin Cadmus.

Sales Hiring 73

Sales Hiring Development Team Review Technical Review Sales 73

How To Buy Saas

SEPTEMBER 23, 2024

The Software-as-a-Service business model has gained a lot of popularity in the last few years because of its low entry barrier, flexibility, and scalability. They can reduce upfront costs and provide the service through a cloud over the internet. Customers can easily access the service from the cloud. Never stop innovating!

SaaS 52

SaaS Marketplace as a Service Market Research Pricing 52

Sales Hacker

JUNE 23, 2020

Leah has been a pioneer for customer experience practices for the last two decades, focusing her work on putting customers at the heart of SaaS and service-based technology organizations. Now, without further ado, let’s listen to this interview with Leah Chaney. Who is Leah Chaney and what is BetterGrowth [1:30].

Scale 79

Scale Sales Hiring Technical Review Customer Success 79

User Pilot

APRIL 25, 2024

This process helps you understand what motivates your customers, enabling you to tailor your products and services to minimize risks from the start. Interviews. This involves collecting new data directly from your target audience using various methods, such as surveys , focus groups, and interviews. Focus groups. Product trials.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

Sales Hacker

OCTOBER 20, 2020

Today we are interviewing an executive and life coach, somebody who has personally helped change my mindset. If you missed episode 131, check it out here: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh. Now, without further ado, let’s listen to this interview with John Mark Shaw.

Scale 81

Scale Underperforming Technical Team Sales Outsourced Development 81

Point Nine Land

APRIL 21, 2021

In SaaS vs. marketplaces? As interviewing 100 applicants can be quite draining, I recommend the following process: 1. A quick HR interview 2. Invite the candidate to a face-to-face or a Zoom interview. Culture fit interview. You can prevent that by setting up healthy asynchronous communication channels: 1.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

Unbounce

JUNE 23, 2023

and how the key to making your brand stand out in a crowded, AI-dominated marketplace just might be summed up in three simple words: be more human. And among other things, Garrett is a CRO specialist, a content specialist, an incredible communicator, and really understands the art of persuasive communications.

AI Search 95

AI Search AI ChatGPT Marketing 95

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. So let’s dig into it. ARR business (40% revenue CAGR since IPO) with a $21.5B

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SmartKarrot

AUGUST 22, 2022

VOC is often used in marketing, product development, sales, customer service, and management. Voice of the customer (VoC) is a process that helps companies understand what their customers want to improve their products or services. It is also known as the voice of the marketplace or the consumer.

Social Media 10

Social Media Scale Marketplace as a Service Banking 10

SaaStr

JANUARY 28, 2020

I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret. Our monthly self-service churn went from like 3% to like 9%, right? It’s usually one way, but just help that more communication, right?

Sales Hiring 239

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 239

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Use your voice, communicate your goals often and don’t lose alone! You can rise within a company selling your ideas, or you can go off on your own and be your first salesperson.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Unbounce

JUNE 16, 2020

These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis. Or, you might want to partner with agencies that have existing clients and want to make your product part of their service offering.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131