TrackStreet

APRIL 26, 2024

In a competitive industry for a specific type of product or service, businesses often engage in pricing wars that lead to a steady decrease in the value of goods. Pricing erosion refers to the steady and ongoing drop in the prices of products or services within a particular market or industry. What usually causes it?

Pricing 52

Pricing Marketplace as a Service Technical Review Innovation 52

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

Marketplace as a Service 76

Marketplace as a Service AI Search Social Media Customer Support 76

Blulogix

FEBRUARY 13, 2024

Beyond Finance: Why Embracing Monetization as a Cross-Functional Discipline Changes the Game By BluLogix Team Redefining the Role of Monetization in Modern Businesses In the swiftly evolving digital marketplace, the concept of monetization extends far beyond the confines of the finance department.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

Intercom, Inc.

AUGUST 6, 2018

For product builders, it’s never been harder to get discovered in such a crowded marketplace. Just one click and you would be able to deliver precise, fast and human communication to your customers and prospects. and the value of our service, and ensure that’s embedded within a service they already know.

Engagement 130

Engagement Marketplace as a Service Development Sales 130

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Social Media 80

Social Media SaaS Marketplace as a Service Communication 80

Blulogix

FEBRUARY 18, 2024

Product and Service Innovation: Analytics uncovers gaps in current offerings and highlights areas for improvement or innovation. This insight drives the development of new features, services, or subscription tiers that meet evolving customer needs.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

SaaStr

AUGUST 29, 2022

Growth Day Q&A : Join Alogolia’s CEO Bernadette Nixon and CRO Michelle Adams , Zendesk’s SVP Global Marketing Prelini Udayan-Chiech , and SaaStr’s GM and SVP Amelia Ibarra for an engaging conversation on all things Growth to wrap up Day 1 content. Scaling Revenue in 2022: What’s the Same and What’s Different?

Scale 262

Scale Sales Hiring Marketplace as a Service B2B 262

Blulogix

FEBRUARY 16, 2024

By BluLogix Team Elevating Customer Engagement and Retention Through Automation In the competitive arena of recurring revenue models, the mastery of customer lifecycle management (CLM) becomes paramount for sustaining growth and ensuring customer satisfaction.

Payments 52

Payments Payment Services Revenue Management 52

Blulogix

FEBRUARY 13, 2024

This blog post explores effective techniques for identifying what your customers truly value and how to align your subscription offerings with these expectations, ensuring your services resonate deeply with your audience. Look for trends that indicate what features or services customers use most and what drives their satisfaction.

Subscription 52

Subscription Payment Features Marketplace as a Service B2B 52

Blulogix

FEBRUARY 17, 2024

The Art of Flexibility: How to Master Dynamic Pricing Models in Subscription Billing By BluLogix Team Adapting to the Pulse of the Market for Maximized Revenue In today’s rapidly evolving digital marketplace, static pricing models are becoming a relic of the past. Transparency builds trust and helps manage customer expectations.

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

SaaStock

JANUARY 25, 2019

Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . The Brazilian platform Superlógica is created with small service businesses in mind. Funding to Date : $6.6M

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Stax

JANUARY 3, 2024

Today, they’re known for their robust services, enhanced security, user-friendly interfaces, and the integration of advanced data analytics. Some may still want to allow magstripe card payments, but near-field communication (NFC) compatibility is non-negotiable for 2024 and beyond. They’re no longer just for SMBs.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Neil Patel

AUGUST 17, 2021

You want them to associate your company with a particular product or type of service. Whether you’re a startup just trying to build a name for yourself in a crowded marketplace, or you’re trying to rebrand an old company , you can benefit from a brand awareness campaign. Be Active and Engaging Online. Then, start communicating!

Branding 145

Branding Social Media Marketplace as a Service Acquisition 145

Blulogix

FEBRUARY 10, 2024

This comprehensive sequence, spanning from the initial quote to the final collection of cash, encapsulates the essence of customer engagement and revenue realization. Enhance Quote Accuracy with Configurators: Utilize product and service configurators to ensure that quotes are accurate and tailored to customer needs.

Payments 52

Payments Payment Services Payment Solutions Payment Methods 52

Totango

MARCH 31, 2020

We are here to help you stay engaged with your customers so you can continue to deliver a great experience for them while they are using your products. Connecting with your end customers and understanding how they feel about your service and value delivery is more important than ever. Engage based on the NPS results .

Marketplace as a Service 77

Marketplace as a Service Engagement Communication Metrics 77

Totango

APRIL 25, 2022

An inspiring customer journey is one where your customers’ experience with your product, service and organization as a whole is so memorable and engaging that your company’s teams are inspired and excited to produce the same experience for all of your customers! Design and Run All in One Place. Scale Your Journey, Not Your Platform.

Scale 86

Scale Marketplace as a Service Customer Success Communication 86

The Marketing & Growth Hacking Publication

APRIL 2, 2019

We now stream our favorite TV shows commercial-free, pay a premium to subscribe to non-interrupted music services and podcasts and go online to read magazines and get our news. The introduction of wireless technology combined with the massive adoption of mobile devices has revolutionized how we communicate. Take shopping, for instance.

Communication 40

Communication Outsourcing Services Social Media Outsourced Development 40

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

Totango

MARCH 6, 2020

Today’s on-demand, subscription-dominated marketplace requires that enterprises pay closer attention to what their customers want from their products—and there’s no clearer indication than their own words. Customer attitudes and overall customer experience are displayed in a range of behaviors and direct communications.

Marketplace as a Service 93

Marketplace as a Service Social Media Customer Success Enterprise 93

User Pilot

AUGUST 29, 2023

Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. Product managers need to understand the trade-offs between different product/feature ideas and engage with the engineering team to plan and prioritize work. Communication skills.

Management 91

Management Interviewing Marketplace as a Service Product Marketing 91

Totango

APRIL 1, 2020

We are here to help you stay engaged with your customers so you can continue to deliver a great experience for them while they are using your products. Connecting with your end customers and understanding how they feel about your service and value delivery is more important than ever. Engage based on the NPS results .

Marketplace as a Service 62

Marketplace as a Service Trends Engagement Enterprise 62

Neil Patel

DECEMBER 22, 2020

However, you still have to deal with finding the right influencers, managing communications, making sure influencers create the posts you pay them for, and tracking campaign efficacy. Customers are now incentivized to complete their purchase and engage in online marketing of the product. Dealspotr’s Influencer Marketplace.

Payment Methods 139

Payment Methods Branding Payment Services Payment Solutions 139

User Pilot

MAY 23, 2023

In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. For example, a chatbot that solves a high percentage of queries frees up the time of your customer service reps. Provide timely self-service support through AI chatbots What is this?

Artificial Intelligence 81

Artificial Intelligence AI SaaS Payments Payment Solutions 81

How To Buy Saas

JULY 8, 2023

For companies in the Software as a Service (SaaS) industry, this is particularly true. Do you want to increase website traffic and generate more leads, enhance your direct sales approach, or improve your customer service processes? They’ll offer professional advice, services, and guidance to help your business reach the next level.

Branding 40

Branding Sales Hiring Social Media Marketplace as a Service 40

SaaStock

MARCH 26, 2019

Elevator pitch : Construct develops a field communication platform for construction projects. Its platform enables engineers, architects, and project managers to communicate and collaborate in the construction supply chain network. Don’t hold back, this is a rare opportunity. Founders : Drew Beaurline and Patrick Albert.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

DeepStream

JULY 27, 2020

Businesses have been “talking the talk” by creating their entire communication based on the receiver – either a consumer or a company. Communication is like water. And although we have been bestowed with the art of effective communication, it is imperative that we use it correctly. You cannot survive without it.

B2C 84

B2C B2B Marketplace as a Service compliance 84

User Pilot

APRIL 25, 2024

This process helps you understand what motivates your customers, enabling you to tailor your products and services to minimize risks from the start. Userpilot’s suite of product analytics and in-app engagement tools are critical components for this purpose. The advantages of engaging in marketing research cannot be overstated.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

The Marketing & Growth Hacking Publication

APRIL 7, 2019

Image source: Unsplash Do you want to offer excellent customer service to your customers? Did you know you can include an additional touch to your customer service and make it a formidable marketing tactic that will help to bring in more consumers to your business? Of course, it is outstanding and enhanced customer service.

Marketplace as a Service 40

Marketplace as a Service Revenue Business Growth Hacking 40

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. MSPOTs are a valuable tool for a number of reasons - they drive alignment and communicate in simple terms what can often be a complex area. Prioritisation 4.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Totango

APRIL 24, 2020

Your existing communication cadence is not direct or frequent enough. Any and all engagement playbooks need to be re-tuned. Your existing communication cadence is not direct or frequent enough. . Having a cadence of regular communication is key to supporting customers and making sure they don’t feel alone.

Customer Success 62

Customer Success Scale Marketplace as a Service Cloud 62

Neil Patel

FEBRUARY 12, 2021

To stand out, you must clearly communicate to consumers what’s so great about your products and why they’re superior to competitor models. The Federal Trade Commission (FTC) permits companies to use this marketing strategy (within limits, which we’ll talk about) for three reasons: Comparisons encourage healthy competition in the marketplace.

Advertising 144

Advertising Marketplace as a Service Branding Innovation 144

Intercom, Inc.

NOVEMBER 30, 2021

so here are five top conversational support tools as reported by the world’s largest and most trusted marketplace, G2: Intercom. Intercom is an all-in-one Customer Communications Platform that empowers you to build better customer relationships through personalized, messenger-based experiences across the entire customer journey.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

User Pilot

MARCH 20, 2024

The open-source model creates revenue by charging for beyond-the-basics services. You might sell your software for a one-time fee, offer it through a subscription model, or even bundle it with other products or services. The product model monetizes user-generated data for targeted marketing , creating revenue without direct charges.

Software 59

Software Revenue Strategy Advertising 59

Neil Patel

JANUARY 21, 2021

It offers grid, board, and timeline view; co-authoring and communication on tasks; and project planning and scheduling. The Constant Contact website service is $10 per month. The cost of your account varies by which services you use. Design Pickle : Design Pickle provides graphic design services on demand.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

BetterCloud

NOVEMBER 29, 2022

When faced with tight deadlines and key responsibilities, employees may engage with technology that helps them work more efficiently. The increase in shadow IT dovetails with the rise of SaaS (software-as-a-service) in the workplace: cloud-based apps like Slack, Mailchimp, and Zoom—to name a few commonly IT-approved examples.

Management 52

Management Marketplace as a Service Technology Innovation 52

Sales Hacker

MARCH 25, 2021

Getting to know your buyers by building up semi-fictional representations of who they are will help your sales reps to: Establish the best way to approach and communicate with their prospects. Perfectly position the product/service to their prospects. Show their prospects that they understand who they are and what they need.

Scale 112

Scale Underperforming Technical Team Outsourcing Services Sales Enablement 112

Baremetrics

SEPTEMBER 16, 2021

Communicate with Your Audience on Social Media Conclusion. LTV, or CLV, is the predicted amount a customer will spend on your product or service while they’re your customer. Suppose a person subscribed to your service. It will make advertising and any other type of communication more personalized.

Business 97

Business Social Media Marketplace as a Service Mobile 97