Blulogix

FEBRUARY 16, 2024

By BluLogix Team Elevating Customer Engagement and Retention Through Automation In the competitive arena of recurring revenue models, the mastery of customer lifecycle management (CLM) becomes paramount for sustaining growth and ensuring customer satisfaction.

Payments 52

Payments Payment Services Revenue Management 52

Sales Hacker

MARCH 7, 2022

Influenced by their experiences with consumer marketplaces and leaning into their own technological comfort zones – buyers are more than capable of finding information on their own. The best sales model in the world cannot make up for a flawed business model. It also varies depending upon whom, and where you’re selling.”.

Technical Review 83

Technical Review Sales Marketplace as a Service Banking 83

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

User Pilot

MARCH 20, 2024

TL;DR Software monetization helps generate revenue using various new business models to reinvest in development and enhancements. The subscription model offers ongoing access for a fee, ensuring updates and steady income. The open-source model creates revenue by charging for beyond-the-basics services.

Software 59

Software Revenue Strategy Advertising 59

Sales Enablement, SaaS and Growth

MARCH 23, 2020

David Cancel of Drift often talks about letting your ideas “ cross-pollinate ” and mental models can be a catalyst for that. I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Network effects (marketplace).

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

DeepStream

JULY 27, 2020

Since the days of yore, our mother-tongue has been primarily derived from two dialects – the B2B or the B2C business model. Businesses have been “talking the talk” by creating their entire communication based on the receiver – either a consumer or a company. The fact is that businesses do not have emotion.

B2C 84

B2C B2B Marketplace as a Service compliance 84

Intercom, Inc.

DECEMBER 13, 2018

As Workplace’s global head, Julien Codorniou has been spending the past few years exploring how to make his department align with Facebook’s mission while executing an entirely different business model that relies on companies promoting community within their workforce. That’s why they’re trying to turn the company into a community.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Neil Patel

APRIL 1, 2021

The Ellevest Instagram bio works because it clearly states who the business is for (by women, for women), the industry it’s in (financial services), and the type of business model it uses (membership-based). This gives the reader a good idea of the target audience and what they’ll achieve through the service.

Social Media 137

Social Media Business Marketplace as a Service Branding 137

Neil Patel

OCTOBER 23, 2020

Since your domain name will be a major face of your business, you’ll want to put some good thought into it. A strong domain name serves your business goals by referencing your product or service. Let’s take the two businesses we’re working with in this guide as an example. It should be catchy, memorable, and easy to type.

Marketplace as a Service 137

Marketplace as a Service Software Review Technical Review Business Model 137

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. Gaining new customers.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Totango

AUGUST 23, 2017

49% of benchmarked companies are monetizing, and as it becomes common practice, it’s clear that you can bring each customer success revenue stream into the business model with its own specific profile and margin. Portfolio proliferation causing customer confusion as offerings from product and services lines are beginning to overlap.

Customer Success 64

Customer Success Marketplace as a Service Scale Benchmarks 64

User Pilot

APRIL 10, 2023

Dropbox, Slack, and Grammarly are great examples of companies that have successfully harnessed the power of the freemium model to drive growth. Freemium is a business model which gives users free access to the product. Want to see how Userpilot can help you execute your freemium strategy? Book the demo !

Strategy 79

Strategy SaaS Onboarding Marketplace as a Service 79

User Pilot

JULY 14, 2022

Minimum viable onboarding doesn’t just mean launching a basic product tour (long-winded, not targeted, not engaging). User onboarding is important because it’s core to the business model of any SaaS company: you need to meet your users’ expectations by delivering on their expectations of what value they’ll get.

Onboarding 84

Onboarding User Experience Marketplace as a Service Social Media 84

Totango

FEBRUARY 22, 2021

Organizations across all industries were forced to completely change business models they’d followed for decades in just a matter of days. For example, our clients in the hospitality industry used Totango to pivot and survive by quickly embedding digital best practices straight from the Totango SuccessBLOC marketplace.

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. As the likes of Airbnb, Uber and Apple have found, creating an entirely new category can be a lucrative business.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

SaaSOptics

MAY 19, 2022

The answer lies in your product or service’s value proposition. For example, if you’re a product-led company, you may consider a freemium business model to build a user base of free trial customers quickly. Which marketing channels did prospects engage with before becoming a customer? Cold Outreach.

Acquisition 59

Acquisition Scale Strategy Software Review 59

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 2 Instant access to service for the customers. . #2

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 2 Instant access to service for the customers. . #2

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. How have you structured the business model or even the product to make that type of viral spread easier?

Consulting 249

Consulting Marketplace as a Service Scale Development 249

SaaStr

JANUARY 5, 2023

Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). Are employees engaged, and do they believe in the mission? And if NRR drags while GR remains high, what changes might you make to your business model? Employee Retention.

Sales Hiring 41

Sales Hiring Acquisition Forecasting Outsourced Development 41

SaaSHolic

DECEMBER 2, 2021

The user could choose to engage with or not, depending on their needs. Onboarding within of itself is a bonafide industry, meaning that it’s a mature industry with robust practices you can use for your business model as a SaaS provider. There are plenty of tools in the marketplace for this specific exercise.

Onboarding 52

Onboarding Strategy SaaS Underperforming Technical Team 52

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. “Why do you have playbooks?

Scale 177

Scale Customer Success Strategy Sales Hiring 177

OpenView Labs

FEBRUARY 11, 2021

It tracks the quality of engagement with your product and is a non-financial leading indicator of your product’s usage. It documents the business your product is building, y et it’s often tucked away in a financial update while a medley of product metrics enjoy the spotlight.” Creating a marketplace does just that.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

ProfitWell

MAY 21, 2019

Ari Wells is the VP of Product Marketing at cloud service mogul Akamai. Finding proper market fit should be part of any business model as it’s the place where customer acquisition happens in the early stages of your company. You have to look at the marketplace and understand how people are actually finding their success.

Product Marketing 70

Product Marketing Marketing Development Team Review Technical Review 70

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Because horizontal SaaS companies serve both startups and enterprise businesses, scalability is a key selling point.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Sales Hacker

AUGUST 6, 2018

Finding the best live chat software in a crowded marketplace can be tricky. Fortunately, this just means there’s bound to be an option that fits perfectly with your business model. Bold360 is best for customer service teams, so it will help more with buyer retention than winning over new customers. Top features.

Sales Hiring 80

Sales Hiring Software Review Technical Review Sales 80

OpenView Labs

OCTOBER 11, 2019

In a market that requires companies to earn their customers’ business each and every day, it can literally make or break your entire business model. Instead, we now pay a finite, fixed fee for mobile service. Pricing is an incredibly important part of any SaaS product’s go-to-market strategy. No unexpected costs.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Blulogix

FEBRUARY 23, 2024

The landscape of agile monetization is rapidly evolving, driven by technological advancements, shifting consumer expectations, and new business models. This decentralization can significantly reduce fraud, streamline operations, and build trust between service providers and consumers.

Artificial Intelligence 52

Artificial Intelligence Trends Subscription Payment Features 52

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money. Second sponsor Outreach , the number one sales engagement platform. Show Introduction [00:10].

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

SaaStr

JUNE 10, 2021

Marten Mickos: We heard here that the cloud business has a combined market cap already of over a trillion dollars. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service.

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Unbounce

JUNE 16, 2020

Depending on your business model and stage of growth, a partner program will likely take on different forms. Dropbox has a long history of using referral rewards like this one to create goodwill, build engagement, and find new customers. (Already pretty valuable, right?). They typically include: Referral Programs. Reduced Cost.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Intercom, Inc.

MAY 28, 2020

Here are five quick takeaways: One of Aircall’s superpowers is that it built an App Marketplace – and then opened it up for partners to build their own integrations. Today, more than 60% of the tools on the marketplace have been built by third parties. Short on time? That’s the power of becoming a platform.

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

SaaStr

NOVEMBER 7, 2019

If you think about it that way, then I think it simplifies a bit the equation, and you can think of how does that apply to your business? Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Let’s start with our five key steps.

Payments 120

Payments Merchant Services Payment Solutions Payment Services 120

SaaStr

MARCH 19, 2019

You’re going to say okay I’m engaged with this many people, that’s like the next step down in my funnel. If they’re engaged, then they’re building. So it’s API first, even for our own services that are being consumed in new products that we are building.

Payments 120

Payments Scale Scaling Revenue 120

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. Amir brings over thirty years of experience in customer success and engagement to CentralSquare. Cloudera and Hortonworks, Inc. Follow Bill on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

User Pilot

SEPTEMBER 4, 2023

The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Strategy 65

Strategy Technical Review Business Innovation 65