SaaStr

FEBRUARY 6, 2023

Amazon now delivers goods and services to your front door within the hour. The problem they set out to solve was just being made worse—a common theme in the marketplace. It was built because customers asked for the ability to make personal travel bookings while making business travel arrangements.

Travel 180

Travel Scale Management Marketplace as a Service 180

Andreessen Horowitz

MARCH 1, 2024

Luis Caballero and Sung Choi (Muse) Luis Caballero , born in Oklahoma City, acquired a diverse set of self-taught skills at an early age, including music production, website development, and social media growth. The trio eventually joined forces to found Outing , a social marketplace where users can discover, book, and plan group outings.

Technical Cofounder 74

Technical Cofounder Development Team Review Technical Review Software Review 74

User Pilot

OCTOBER 26, 2023

Market Development involves selling existing products to new markets. Product Development aims to grow within the existing market by introducing new or enhanced products. To see how Userpilot helps SaaS companies grow, book the demo! Market Penetration focuses on selling more existing products within the current market.

Acquisition 95

Acquisition Scale Marketplace as a Service Onboarding 95

User Pilot

APRIL 21, 2024

From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Book the demo to find out more! A conversion path is a sequence of steps the user has to complete to reach a goal, such as signing up for a free trial, booking a demo , or making a purchase. Let’s get to it!

SaaS Payments 84

SaaS Payments Payment Services Payment Methods Payment Solutions 84

Subscription Flow

APRIL 18, 2024

How do you keep increasing your revenue in a marketplace that has reached its point of saturation? Simply put, subscriber engagement is a way of defining the degree of interaction, interest, and outright participation that the subscribers of a business have with the product and/or service that the business is offering.

Engagement 82

Engagement Customer Lifetime Value Revenue Subscription 82

Intercom, Inc.

JUNE 2, 2022

Elizabeth currently leads Strategy and Research and Development for Service & Hospitality at Chick-fil-A and has been a professional speaker for over a decade. In today’s episode, we sat down with Elizabeth Dixon to chat about her book and how to design customer experiences that have a lasting impact. A trip to the mall.

Innovation 223

Innovation Development Team Review Marketplace as a Service Entrepreneurship 223

Subscription Flow

JANUARY 11, 2024

Purchases are monitored from the time a team member makes a payment until the end of the fiscal year when the books are closed. Keeping track of your expenses: Xero has developed a new add-on called Xero Expenses to assist with receipts and claims for a company’s workers and their expenses.

Payments 52

Payments SaaS Payments Payment Features Payment Services 52

SaaStock

MARCH 26, 2019

Elevator pitch : Construct develops a field communication platform for construction projects. Through automated content and survey delivery, we improve and accelerate the process of integrating, developing and acculturating new employees. Don’t hold back, this is a rare opportunity. They start by focusing on the onboarding.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

FEBRUARY 25, 2020

Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . For example, you hire a developer to move you over to an ERP like NetSuite. Understand your sales tax responsibilities.

Merchant Services 172

Merchant Services Scale Technical Review Sales Hiring 172

SaaStock

JANUARY 25, 2019

Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . The Brazilian platform Superlógica is created with small service businesses in mind. Funding to Date : $6.6M

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

NOVEMBER 6, 2019

I think one of the key reasons for this perspective is that there really aren’t many proven best practices for how operators can actually create categories — a problem that I wanted to help address by publishing a book on the topic. But make no mistake — successfully creating a category is extremely hard. .

Scale 109

Scale Sales Recruiting Marketplace as a Service Forecasting 109

User Pilot

MARCH 20, 2024

TL;DR Software monetization helps generate revenue using various new business models to reinvest in development and enhancements. The open-source model creates revenue by charging for beyond-the-basics services. Software monetization through crowdfunding relies on user goodwill to support free product development.

Software 59

Software Revenue Strategy Advertising 59

ChurnZero

DECEMBER 14, 2023

A double-booking problem emerges Named for a character role in the Netflix series, Game of Thrones , Squire set out to be a reservation system for barbershops: “Open Table for barbers”, as some have put it. In a sense, it was originally more like a lead generation service, or marketplace for barbershops. But it didn’t go well.

Payment Solutions 52

Payment Solutions SaaS Payments Payment Methods Scale 52

Neil Patel

APRIL 9, 2021

Developing the ideal buyer persona is something all great marketers must do. The industry insights section provides you with data on certain industries, such as healthcare and financial services. Investing in workforce development and onboarding is an expensive process. LinkedIn People Insights. What did they gain as a result?

Scale 125

Scale Social Media Advertising Marketplace as a Service 125

Neil Patel

APRIL 1, 2021

The Ellevest Instagram bio works because it clearly states who the business is for (by women, for women), the industry it’s in (financial services), and the type of business model it uses (membership-based). This gives the reader a good idea of the target audience and what they’ll achieve through the service. Letterfolk.

Social Media 137

Social Media Business Marketplace as a Service Branding 137

User Pilot

FEBRUARY 28, 2023

It’s a crowded marketplace with lots of options, but there’s one that stands out from the crowd. Book a demo today. A customer satisfaction survey is designed to understand how happy your customers are with your product or service. Product or service customer experience feedback surveys What are they?

Marketplace as a Service 96

Marketplace as a Service Churn Onboarding Engagement 96

Subscription Flow

JANUARY 1, 2024

Would you not want an all-solution software that would not only aid you in this process, but perhaps also take this entire burden off your shoulders so that you could focus on other tasks (such as focusing on the development and growth of your e-commerce business)? Your responses to these questions are how they judge your customer service.

Payment Methods 52

Payment Methods Payment Features Payment Solutions Payments 52

User Pilot

AUGUST 29, 2023

TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. Book a demo to see it in action. The product manager decides the strategy and helps define the most effective way for the product development team to get there. Let’s go! Drives product success.

Management 94

Management Interviewing Marketplace as a Service Product Marketing 94

FastSpring

NOVEMBER 14, 2019

It’s important to remember that software can be any solution or service that is powered by code. As long as you can find the right talent to code your product, the possibilities to develop products like desktop software, web-based applications, mobile apps, and templates are endless.

Marketplace as a Service 67

Marketplace as a Service Software Engineering Software Development 67

Neil Patel

OCTOBER 22, 2020

Your most common options are: Getting people to opt-in in exchange for Free value on a subject Directly selling a low-ticket product like a book or a mini-course Free Trial offer for a monthly service or software Free + Shipping offer where you count on upsells to make a profit. And now for the main event…. 3 Intercom. 10 Webflow.

Scale 142

Scale Underperforming Technical Team Sales Hiring Consulting 142

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

ProfitWell

AUGUST 27, 2020

Dixon goes on to explain that there are two key variables to think about when considering the future success of a disrupter - product development and external forces. When evaluating disruptive companies, people often over-index for product development but underestimate the power of external factors. What a lucrative equation!

Marketplace as a Service 52

Marketplace as a Service Technical Review Pricing Technology 52

Chart Mogul

MAY 7, 2020

Possible behavior-based goals to track include the number of: Cold calls made New prospects identified Voicemails left Meetings booked. You could also adapt the “fear setting” exercise from Tim Ferriss’s classic book The Four Hour Workweek to cold calling. New sales reps aren’t going to close million-dollar sales on their first day.

Sales Hiring 121

Sales Hiring Underperforming Technical Team Marketplace as a Service Headcount 121

Sales Hacker

MARCH 2, 2020

As a lifelong learner, I turn to books whenever I want to expand my thinking or improve my performance. And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Books that made the cut: Are on my own bookshelf. The Decision Book.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Sticky after all. Four ways to drive value. Embrace the cloud operating model.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Intercom, Inc.

APRIL 18, 2019

They noticed that a big design conference was coming to town, and all the hotels were booked. They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. So how can we do more of that?

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

FastSpring

DECEMBER 5, 2018

It’s important to remember that software can be any solution or service that is powered by code. As long as you can identify the right talent with the ability to code your product, the possibilities to develop products like desktop software, web-based applications, mobile apps, and templates are endless.

Marketplace as a Service 61

Marketplace as a Service Software Technology Software Engineering 61

Neil Patel

APRIL 20, 2021

That’s because Seth Godin has written over 20 bestselling books. In the book Influence: The Psychology of Persuasion , author Robert B. Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. I used to write books for IBM. It’s really that simple.

User Experience 209

User Experience Strategy Engineering Communication 209

Sales Hacker

APRIL 26, 2022

Kathleen is SVP of Marketing at Tradeswell , where she’s on a mission to empower a new generation of digital-first marketplace brands. With Freshsales, you can develop digital customer journey maps and integrate advanced digital commerce capabilities. He wrote a book that I really loved called Give and Take.

Revenue 80

Revenue Sales Hiring Marketing Marketplace as a Service 80

OpenView Labs

MARCH 4, 2021

Today we know of HubSpot —the maker of marketing, sales, and service software products—as a preeminent public company with a market cap above $17B. Products like Snowflake and Google Cloud Platform take this a step further and even offer $300+ in free usage credits for new developers to test drive their products.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

Sales Hacker

SEPTEMBER 20, 2022

That’s differentiated us in the marketplace. My next position was of service or a beverage director. If you care genuinely about the person that you are working with, selling to, or providing service to, nothing else matters. Brandon Barton : I think everybody should read Danny Meyers’s book called Setting The Table.

Technical Review 54

Technical Review Sales Hiring Scale Marketplace as a Service 54

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. And then I spent the next year sort of learning about tech marketing, making every mistake in the book. And basically not really helping the company at all. Really legitimately huge market.

SMB 180

SMB Scale Startup Marketplace as a Service 180

SmartKarrot

JUNE 25, 2021

Customer development is important. No business can survive in the long run without a loyal customer base for its services or products. The customer development methodology was established by Steve Blank, an entrepreneur in the late 1990s and early 2000s. What is Customer Development in SaaS? Customer Development Process.

Development 10

Development SaaS Sales Hiring Marketplace as a Service 10

Intercom, Inc.

DECEMBER 13, 2018

Julien, who previously directed business development and partnerships at Microsoft and is on the board of French media giant Le Monde, was perfectly poised for a conversation at the SaaStock conference in Dublin that ranged from the different missions within Facebook to why he’s betting big on chat. Julien: We’ve read a lot of books.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

InsightSquared

FEBRUARY 27, 2018

Imagine how excited you are to call this hot prospect who booked time on your calendar to demo your product. At ezCater , the only nationwide marketplace for business and corporate catering , our salespeople have product-level data on every CRM record they look at. Put yourself into the shoes of a software sales rep.

Data 61

Data Marketplace as a Service Development Sales 61