User Pilot

MAY 21, 2023

New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. For feature or product announcements, use multiple channels, like in-app messaging , emails, social media, or blogs. Competition: Is there a risk that a competitor will steal the first mover advantage?

Underperforming Technical Team 97

Underperforming Technical Team Sales Recruiting Social Media Onboarding 97

SaaStr

MAY 25, 2021

At least a few times a week, I am sent a deck or exec summary that includes an “Exit Strategy” The slide sometimes references a nice acquisition by an adjacent company, or a prior competitor or player in the space. There aren’t enough big acquisitions in SaaS. And see where that discussion and analysis takes you.

Strategy 313

Strategy Acquisition Startup Metrics 313

How To Buy Saas

JANUARY 1, 2021

Even if you still feel a little confused about using semrush then this blog on semrush review is going to make it even more clear. To give names to features review included in this blog, they are, Domain Analysis. Semrush in simple word, is a saas for SEO. Semrush Review On Domain Analysis. Keyword Research.

Technical Review 64

Technical Review Software Review Pricing Engineering 64

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? To find and remove friction points from the customer journey, conduct funnel analysis. There are a few good reasons why SaaS organizations love product funnels. This could be from blog articles, social media posts, paid ads, or a recommendation from a colleague.

Social Media 104

Social Media Sales Funnel Acquisition Retention 104

SaaStr

DECEMBER 8, 2022

If you know what you’re up against, what kinds of problems your customers are facing, and what your competitors are offering, you can leverage it to your advantage. How Gong Overtook Its Competitor. Both competitors offer fantastic tools. But people new to the industry might not realize that SaaS has always been hard.

Sales Hiring 224

Sales Hiring Sales Compensation Branding 224

User Pilot

MARCH 13, 2023

Any savvy SaaS owner or product manager should have a roster of product survey questions to draw from when gathering valuable data. In this article, we’re going to set you up for success with a whopping 20 ideas to draw from and use in your own SaaS. To identify your main competitor. What’s it for? How can it help?

Onboarding 98

Onboarding Churn SaaS Management 98

Baremetrics

JULY 20, 2021

If there’s one brand you and I can learn from to become better SaaS marketers, it’s HubSpot. HubSpot Academy), HubSpot has aced the SaaS marketing game in more ways than one. Anyone in tech can tell you, the SaaS industry is growing at an insane rate. It can be difficult to know what KPI’s you should track for SaaS growth.

SaaS Payments 105

SaaS Payments Payment Services Marketing Payment Solutions 105

SaaStr

JANUARY 7, 2022

If so, you aren’t alone –– the median enterprise SaaS company spends twice as much on sales and marketing than R&D. Are you asking them to choose you from a sea of competitors, or are you trying to convince them to adopt a new, category-defining product? Win-Touch Analysis to remind you of the reality of how deals are won. #4

Sales Hiring 234

Sales Hiring Underperforming Technical Team Marketing Market Research 234

CloudGeometry

MARCH 22, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a corollary of the first).

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

User Pilot

MARCH 27, 2023

Segment analysis focuses on common qualities shared by similar users. Cohort analysis breaks down users into groups and tracks their behavior over time. Retention analysis aims to identify the reason why users stay with the product, while churn analysis focuses on why they leave. Product analytics: cohort analysis.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

JULY 30, 2023

Use path analysis to remove friction points. Both acquisition and retention costs are key SaaS metrics and equally important aspects of your customer acquisition and retention efforts. Market share is low: A limited customer reach can lead to competitors’ dominance and lower your revenue. Path analysis with Userpilot.

Acquisition 98

Acquisition Retention Customer Lifetime Value User Experience 98

User Pilot

MAY 14, 2023

To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. Google Analytics is a free web analytics tool that allows you to receive detailed analysis reports about your visitors and their behavior. Let’s get right to it! Heatmaps Userpilot heatmap.

SaaS 98

SaaS Scale Social Media Pricing 98

Totango

SEPTEMBER 1, 2022

Why Your QBR SaaS Model Needs an AI Makeover. Quarterly business reviews (QBRs)[LINK] have become a standard practice for software providers, but today’s QBR SaaS model is rapidly transforming. Here we’ll show you how to update your SaaS QBR strategy to keep up with the latest technology and best practices.

Technical Review 98

Technical Review Artificial Intelligence SaaS Software Review 98

Totango

NOVEMBER 8, 2021

As more consumers turned to e-commerce, more companies had to step up their digital game, in turn forcing SaaS providers to deliver so brands could satisfy their buyers. They demand a satisfying digital experience or they’ll take their business to a competitor who can deliver it. Elevate Customer Experience to Satisfy Today’s Customer.

Branding 104

Branding Technology Customer Success Onboarding 104

SaaStr

MARCH 31, 2019

While companies that are about to go public get a lot of metrics analysis, we can perhaps learn even more interesting things from the quarterly reports and check-ins from various public SaaS companies after they’ve IPO’d. Still, most SaaS companies start to go international to some extent by $10m in ARR or so.

Systems Review 204

Systems Review SMB Cloud Enterprise 204

User Pilot

MAY 5, 2022

This is crucial if you want to know how healthy your SaaS product is and what should be improved to increase customer retention and lower the churn rate. This means you should conduct churn analysis and act on it to improve customer retention. There are six essential metrics to keep an eye on when carrying out churn analysis.

Churn 98

Churn Retention Subscription Payment Features 98

User Pilot

MARCH 29, 2023

Enables decision-makers to make data-driven decisions For starters, digital data analysis enables you to make informed product decisions. For activation data, you can track goals or carry out funnel analysis. How to implement a digital analytics strategy in your SaaS? Let’s check out a few of the main reasons.

Data 98

Data Social Media Customer Lifetime Value Acquisition 98

CloudGeometry

MARCH 3, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a corollary of the first). So why put it on our shortlist?

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

User Pilot

FEBRUARY 3, 2023

Effective customer analysis is the key to business success. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. What is customer analysis? Why is customer analysis important?

Software Review 98

Software Review Social Media Underperforming Technical Team Interviewing 98

Neil Patel

MARCH 2, 2021

Here are a few ways you can use those advanced search features: Research your competitors : See what your competition is up to, including what type of content they share and what topics they talk about. You can also find new competitors in your geographical area. You would search: site:facebook.com SaaS OR membership sites.

Social Media 127

Social Media Web Development Web Developers Engineering 127

Totango

AUGUST 5, 2022

In general, for B2B clients in the SaaS industry, a client onboarding questionnaire may probe into areas such as: Preferred contact personnel and information. A marketing analysis of the client’s target audience, marketing strategy, and competitors. An analysis of the client’s workflow. Who are your three top competitors?

Onboarding 84

Onboarding Technical Review Software Review B2B 84

Sales Hacker

MARCH 1, 2024

GTMnow is the media extension of GTMfund – sharing insight on go-to-market from working with hundreds of portfolio companies backed by over 350+ of the best in the game executive operators who have been there, done that at the world’s fastest growing SaaS companies. Why are SaaS companies embracing it? So, owned media.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

User Pilot

OCTOBER 6, 2022

In this piece, we’ll cover everything you need to know about customer behavior analysis. Customer behavior analysis aims to track, gauge and analyze the behavior of existing customers. Customer behavior analysis helps you identify the most valuable users and personalize your marketing strategy to reach them.

Payment Solutions 98

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 98

User Pilot

JULY 18, 2023

Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making. These tools enable product managers to conduct market research , competitor analysis, and user feedback analysis. A project management tool enables effective planning and execution of product initiatives.

Software Review 98

Software Review Software Management Azure 98

Totango

NOVEMBER 8, 2021

As more consumers turned to e-commerce, more companies had to step up their digital game, in turn forcing SaaS providers to deliver so brands could satisfy their buyers. They demand a satisfying digital experience or they’ll take their business to a competitor who can deliver it. Elevate Customer Experience to Satisfy Today’s Customer.

Branding 86

Branding Technology Customer Success Onboarding 86

User Pilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Software Review 98

Software Review Outsourcing Services SaaS Sales Hiring 98

Totango

NOVEMBER 8, 2021

As more consumers turned to e-commerce, more companies had to step up their digital game, in turn forcing SaaS providers to deliver so brands could satisfy their buyers. They demand a satisfying digital experience or they’ll take their business to a competitor who can deliver it. Elevate Customer Experience to Satisfy Today’s Customer.

Branding 83

Branding Technology Customer Success Onboarding 83

OPEXEngine

APRIL 26, 2022

Fast growth SaaS companies under $50M in revenues have a median 87% increase in new customers a year. Fast growth SaaS vendors over $100M average 25-30% increase in new customers annually. Customer acquisition cost (CAC) is arguably one of the most important metrics for fast-growing B2B SaaS companies.

Acquisition 59

Acquisition B2B Benchmarks SaaS 59

Subscription Flow

NOVEMBER 22, 2023

By having clear cut SaaS user adoption metrics with the help of user adoption metrics examples, you can see how to leverage these for the betterment of your business. Users who are dissatisfied or underserved may go unnoticed by you or switch to a competitor before you notice they are not interested.

Metrics 59

Metrics Customer Lifetime Value Acquisition Retention 59

Kraftblick

JANUARY 28, 2019

Many SaaS companies are confronted with the question of how to get leads. You shouldn’t begin injecting significant amounts of money into PPC or SEO before you have a saas marketing strategy (an action plan). Researching the Actions of Competitors via Demand Analysis. Making a List of Competitors for Research.

Strategy 72

Strategy Advertising Marketing SaaS 72

User Pilot

JULY 20, 2023

Spot friction and drop-offs with a funnel analysis. The absence of these makes the relationship with customers purely transactional, and such users are quick to replace you with a competitor. Spot friction and drop-offs with a funnel analysis Start by clearly defining the stages of your SaaS funnel.

Churn 98

Churn SaaS Payments Payment Solutions Payments 98

User Pilot

JULY 12, 2021

Considering that retaining customers (and reducing churn ) costs a fraction of acquiring new ones , analyzing what makes customers stay or go is important for any SaaS business. Cohort analysis examines specific behaviors within a user segment and reveals product use lifespan and customer segments at risk of churn.

Retention 98

Retention Technical Review Software Review Churn 98

User Pilot

JANUARY 29, 2023

What is product experience in SaaS? Why is product experience important for SaaS companies? Poor SaaS product experience like this dissuades customers from the product, driving them to your customer support team or your competitors. Like most SaaS companies, Sked offers a temporary free trial for new users.

Business 98

Business Social Media Underperforming Technical Team Onboarding 98

Neil Patel

MAY 18, 2021

This means top advertisers are outperforming competitors by more than double. This is done through A/B testing , data analysis, customer journey mapping , consumer research, and more. If you want to increase your conversion rates , you need a strong CRO program to guide you.

Sales Hiring 129

Sales Hiring Scale Education B2C 129

User Pilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. We provide a product launch checklist to ensure you launch successfully and consider examples of successful SaaS product launches. A thorough market research should reveal: The overall competitor landscape.

ChatGPT 98

ChatGPT Social Media AI Market Research 98

Scytale

OCTOBER 31, 2023

The journey to automating compliance begins with an analysis of current procedures, identifying areas suitable for automation, including data collection, document creation, and reporting. In the world of modern business, SaaS compliance management is a huge concern, and the importance of SaaS security compliance cannot be overstated enough.

compliance 52

compliance Scale SaaS Sales 52

User Pilot

JULY 18, 2023

For established SaaS companies, the average churn is between 5% to 7% per year, early-stage startups should expect an average annual churn of 10% to 15%. Churn could happen for various reasons, from customer dissatisfaction with your brand to changing business needs that make them switch to competitors (more on that later).

Churn 98

Churn Payments SaaS Payments Payment Solutions 98