SaaStr

JANUARY 12, 2024

Even if this is stressful for folks, as leaders and founders, you need to pause and look at this, dial it in, build better software, and make customers happy. In the bubble, people gorged on software and entitlements. At the end of the day, software companies are valued on growth. You can’t kill a company with 112%.

Sales Hiring 259

Sales Hiring Customer Success Scale AI 259

Totango

JANUARY 3, 2024

Allow us to reintroduce ourselves Totango is customer success software businesses can’t outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity , retention , and expansion. We were also named “Best Customer Success Tool” by the Customer Success Collective

Software Review 112

Software Review Scale Customer Success Innovation 112

SaaStr

JANUARY 3, 2024

In the latest episode of our What’s New series, Founder and CEO at Secureframe, Shrav Mehta, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Secureframe, a rising SOC-2 and compliance software company breaking out in SaaS. Even if your product’s not there, they’ll buy from you.’

AI 152

AI SMB compliance Sales Hiring 152

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

Crafty CTO

FEBRUARY 7, 2023

Yes, I needed to replatform my blog, but I also needed a web presence for my new fractional CTOing entity. The blog needed a new name, but I also working on naming the new entity, and realized it might be possible to find a name that would work well for both. New needs This time around, my requirements were a little broader.

CTO Hire 40

CTO Hire New CTO CTO Software Engineering 40

User Pilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Play video tutorials directly in-app.

Software Review 103

Software Review AI Search SaaS Technical Review 103

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. In today’s world, having automated billing software is of immense importance because most SaaS companies are growing at an impossibly fast rate due to the various technological booms that are taking place around the world.

Payment Solutions 91

Payment Solutions Payment Features Payment Services SaaS Payments 91

Totango

DECEMBER 20, 2023

We are delighted to share that Totango was recognized in the G2 Winter 2024 reports for its exemplary performance in the customer success software category. These awards reflect superior engagement and commitment from our users, who continue to highlight and share the key aspects of Totango and our software they find most beneficial.

Software Review 109

Software Review Technical Review User Experience Enterprise 109

SaaStr

MARCH 30, 2023

PSG is a growth equity firm that partners with software and technology-enabled service companies to help them navigate transformational growth, capitalize on strategic opportunities and build strong teams. The platform also has an extensive database that covers over 16,000 different SaaS tools and supports the services side of the business.

Outsourced Development 218

Outsourced Development Acquisition Pricing B2B 218

How To Buy Saas

APRIL 15, 2024

Companies providing software as a service are under intense pressure to innovate since the global market for cloud services is projected to reach about $680 billion in 2024. “AI in SaaS” refers to the incorporation of AI technology into SaaS applications, or software as a service. Because it’s in full swing!

AI 52

AI Artificial Intelligence Strategy Technical Review 52

User Pilot

MAY 1, 2024

Are you planning to build a community for your product but are intimidated by the amount of work needed? Building a community is no walk in the park, but creating a brand community around your product can be easy and even fulfilling as long as you stay focused on your goals.

Branding 99

Branding Social Media Acquisition Advertising 99

Subscription Flow

FEBRUARY 2, 2024

This blog is centered around Asana integrations with SubscriptionFlow and in general the best Asana integrations. Asana, however, is a cloud-based software for project management that helps with teamwork and work organization. Users can avoid switching between different tools and save time in this way.

Payments 59

Payments Payment Services SaaS Payments Payment Features 59

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 79

Payment Solutions Payments Payment Services SaaS Payments 79

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. Hubspot integrates nicely with tools like Pendo and Amplitude.

Management 105

Management Software Social Media Trends 105

Totango

SEPTEMBER 22, 2023

we’re accelerating the motion to customer success-led growth by introducing two new partnerships and nine technology integrations into the Totango software and ecosystem. CS has the 360-vantage point to know where customers are engaging with products and where they’re struggling. Announced during our flagship event, Totango Live!

Enterprise 114

Enterprise Revenue Scale Innovation 114

Intercom, Inc.

MAY 13, 2022

Lead generation uses marketing to generate interest for a company’s products and services, turning a lead into a prospect and nurturing them down the marketing funnel. What software is used for lead generation? There are many software tools available to help generate leads. . What is involved in lead management?

Social Media 118

Social Media B2C Advertising Branding 118

Buffer Resources

APRIL 11, 2024

” This question is instinctual because few donors will readily give to support a software purchase.   Unlike software, your staff, board members, interns, and volunteers have finite attention, energy, and emotion. What’s your most popular newsletter or blog? How are people finding out about you? 

Technical Review 107

Technical Review Startup Social Media Marketing 107

Blulogix

APRIL 9, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Integration and Automation: Scaling Your Business Efficiently In subscription-based business models, particularly those operating within the digital space, managing digital inventory emerges as a critical yet complex task.

Scale 52

Scale Subscription Payment Features B2B 52

Totango

JULY 11, 2023

G2 recognizes Totango as a leader in customer success G2 , the software industry’s largest and most trusted marketplace, unveiled their 2023 summer report, and there are cheers all-around, as Totango was honored with 15 leader badges, including “Most Implementable” in the Enterprise Implementation Index for Customer Success software!

Customer Success 83

Customer Success Scale Innovation Forecasting 83

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. It is easier to plan and manage finances effectively when there is stability.

SaaS Payments 82

SaaS Payments Payment Services Payments Payment Solutions 82

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Say you are a small online marketplace owner whose product links customers and independent artists.

Payment Services 87

Payment Services Payments Payment Solutions Payment Methods 87

Nimble - Sales

JANUARY 19, 2024

In today’s digitally-driven marketing landscape, Customer Relationship Management (CRM) systems have emerged as pivotal tools for fostering customer relationships and driving business growth. The CRM industry, […] The post 5 Key Strategies for Using CRM in Marketing Campaigns appeared first on Nimble Blog.

Strategy 63

Strategy Marketing Software Sales 63

Totango

NOVEMBER 16, 2023

But, oftentimes, managing and documenting these customer interactions—especially cross-functionally among global and remote teams—can be challenging and time-consuming. Just started using it and am excited to see Touchpoint Templates available soon.” — Shona Fenner, Senior CX Operations Manager at Petdesk Not a Gmail user?

Customer Success 108

Customer Success Operational efficiency. Communication Churn 108

Blulogix

APRIL 5, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Revolutionizing Quoting with CPQ Tools In the fast-paced world of B2B subscriptions, where customized offerings and rapid service delivery are the norms, traditional quoting processes often fall short.

Scale 40

Scale B2B Subscription Payment Features 40

Totango

OCTOBER 18, 2023

G2, the software industry’s largest and most trusted marketplace, unveiled its 2023 fall report, and Totango earned a staggering 49 badges, including 31 category leader badges. This demand is just one reason why we put SuccessBLOCs at the heart of our software. It’s that time!

Business 102

Business Software Review Technical Review Retention 102

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. In a nutshell, it analyzes software usage patterns.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

Subscription Flow

JANUARY 4, 2024

After having decided in this blog that having good customer relationship management (CRM) software can help you keep all of those balls in the air, from here on we will delve into the meat of the blog. SMEs also usually have smaller budgets and a smaller IT staff to maintain the software.

Payment Solutions 52

Payment Solutions Payment Methods Payment Features SaaS Payments 52

Blulogix

MARCH 19, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Managing Digital Inventory Complexity As the digital economy continues to expand, B2B companies are increasingly offering a variety of digital products and services, necessitating sophisticated strategies for managing digital inventory.

B2B 52

B2B Subscription Payment Features Management 52

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

Frontegg

DECEMBER 14, 2021

He likes to optimize and accelerate software development by presenting complex concepts in a simple way. His Simple Programmer blog, a place that’s already frequented by thousands of developers, is a mandatory bookmark. #2 Senior Staff Software Engineer at Google 279.1K Founder of BosType, Lead Instructor at HackerYou 267.9K

Development 130

Development Technical Advisors Web Development Web Developers 130

Totango

NOVEMBER 27, 2023

Digital customer success is driving value more efficiently using a software or service that allows companies to grow and deliver value without using excessive resources” – Chris Dishman, SVP Customer Success, Totango. To do this, Dishman recommends keeping focus across all of your touchpoint teams (CS, marketing, product, sales, etc.)

Customer Success 104

Customer Success Scale Systems Review Software Review 104

User Pilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 98

Product Marketing Management Marketing Customer Lifetime Value 98

Totango

MAY 13, 2022

The right customer engagement software can optimize your onboarding process and help promote experiences that lead to customer renewal. In this blog, we’ll provide a guide to choosing the right digital engagement platform for your business needs. Learning management system (LMS) platforms. Customer success software.

Engagement 104

Engagement Onboarding Artificial Intelligence Social Media 104

BetterCloud

APRIL 2, 2024

Last year, after careful research, Gabby decided that Asana was the perfect project management software for her team. She coordinated with IT to ensure that no other software was already in place, and then she made the purchase. Just like in the introduction of this blog, the marketing team found a need for Asana.

Technical Review 52

Technical Review Software Review SaaS Benchmarks 52

Subscription Flow

DECEMBER 20, 2023

They offer software to other companies that can help them with specific needs or urgent problems that they may be facing. In this blog, keeping this context in mind, we will be going over some of the best CRM for B2B SaaS software in order to uncover the factors that have resulted in these software becoming market-leaders in so short a time.

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

Blulogix

JANUARY 5, 2024

Let’s explore the key definitions that every business owner, finance professional, and product manager should know. Recurring Revenue Definition: Recurring revenue refers to the portion of a company’s total revenue that comes from subscription-based products or services. Subscription Billing 1.

Subscription 52

Subscription Payment Features Payment Services Payments 52

User Pilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job.

Software 93

Software Management User Experience Metrics 93