SaaStr

MARCH 13, 2023

So I put out the latest survey to see how many folks were successful doing cold phone outbound (not email) in 2023? Most: Now granted, a survey isn’t that nuanced. I really liked this summary from CRO Jesse Gomez: Cold calling represents one piece of a comprehensive go to market. The answer: a lot.

SaaS 289

SaaS Revenue Sales Data 289

User Pilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Next, it’s time for market research which focuses on industry trends , assessment of the competitive landscape, and evaluation of the financial viability of the solution.

Underperforming Technical Team 91

Underperforming Technical Team Social Media Scale Interviewing 91

SaaStr

FEBRUARY 4, 2021

What began as a blog post in 2016 has evolved into a yearly exploration and survey to founders and investors to discover what it really takes to raise capital for SaaS companies. Seed: “What investors are looking for at the seed stage is some sign of product-market fit. The SaaS Funding Napkin.

Finance 313

Finance Product Marketing SaaS Investment 313

User Pilot

MARCH 25, 2024

There are many different ways to get this data, including: Collect direct customer feedback with in-app surveys One way to determine what customers feel about your brand is to ask them directly. You can do this by launching in-app surveys that measure customer satisfaction with smiley faces. Create surveys code-free with Userpilot!

Social Media 98

Social Media Software Review Technical Review Machine Learning 98

User Pilot

APRIL 18, 2023

And to do that, you must ask the right customer satisfaction survey questions. Thus in this article, we will go over 25+ customer satisfaction survey questions that you can ask users to get valuable feedback and use the insights to make data-driven decisions. The 5 types of customer satisfaction survey questions are: 1.

Underperforming Technical Team 88

Underperforming Technical Team Scaling Onboarding Product Marketing 88

User Pilot

APRIL 16, 2024

In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. Also, collect qualitative data through surveys to understand users better. You can even collect qualitative insights through feedback surveys and user interviews. NPS survey in Userpilot.

User Experience 103

User Experience Engagement Trends Churn 103

User Pilot

MAY 30, 2023

Every successful product marketer has at some point wondered how to create a persona. Good user personas are critical to any successful product marketing campaign. They help you decide what product or service to prioritize, streamline your advertising and marketing, and better connect leads with their goals and pain points.

Social Media 97

Social Media Interviewing Underperforming Technical Team Product Marketing 97

User Pilot

MARCH 9, 2023

Before you rush into creating a product thinking people will love it, it pays to perform a product-market fit analysis. This article examines why product-market fit analysis is important and how to gather insights into achieving a product-market fit by getting feedback and validating your idea. What is product-market fit?

Product Marketing 96

Product Marketing Marketing Management Social Media 96

User Pilot

MARCH 6, 2024

We also explain: How product funnel differs from marketing and sales funnels. Product funnel is a wider concept, focusing on the whole customer journey, while marketing and sales funnels concentrate on its early stages. There are multiple product and marketing metrics to track at each stage of the funnel. Its different stages.

Social Media 91

Social Media Sales Funnel Acquisition Retention 91

User Pilot

NOVEMBER 12, 2023

Use content like informative blog posts, product demos , and user reviews to address the needs of customers with buyer intent. You can spot at-risk customers from their inactivity or reduced usage, frequent complaints, and negative feedback when you roll out survey forms. Product survey with Likert scale question.

Scale 100

Scale Underperforming Technical Team Churn Trends 100

User Pilot

SEPTEMBER 4, 2023

Customer segments enable you to find/understand your target audience and boost engagement, making them an important marketing tool. TL;DR Psychographic segmentation is a marketing strategy that divides the market into smaller groups based on personality traits, lifestyle, social class, attitudes, interests, and values.

Product Marketing 90

Product Marketing Strategy Marketing Market Research 90

User Pilot

MAY 2, 2024

It’s crucial for SaaS businesses because it drives revenue growth, increases customer lifetime value , reduces customer acquisition costs , and fosters positive word-of-mouth marketing. Many marketers believe it’s the best marketing channel. A welcome survey. Let’s look at them in more detail.

Retention 91

Retention Metrics Strategy Scale 91

The Marketing & Growth Hacking Publication

FEBRUARY 22, 2019

Blogging timeout! Can we all agree that content marketing is getting a bit out of control? At last count, a Google search of “types of formats of content marketing” yielded upwards of 105 types of content. TL;DR You’ll generate THREE TIMES more leads via blogs than through ads. Blogging is perfect for SEO.

Content Marketing 40

Content Marketing Strategy Marketing Growth Hacking 40

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 96

ChatGPT Management Underperforming Technical Team Technical Review 96

Buffer Resources

JANUARY 15, 2024

With Google promising to prioritize "helpful content" going into 2024 and studies showing that as little as 5 percent of all content assets generate 90 percent of customer engagement, helpful, engaging B2B content is a north star B2B marketing teams must strive for. Interview them. Learn their language. Listen intently.

B2B 113

B2B Technical Advisors SaaS Payments Underperforming Technical Team 113

User Pilot

JUNE 14, 2023

Looking to leverage the product feedback survey template to gather valuable insights from your customers? Crafting an effective product feedback survey requires careful consideration. A product feedback survey template can help you here by streamlining the feedback collection process with the most relevant questions.

Scale 96

Scale SaaS User Experience Market Research 96

User Pilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. Send voice-of-the-customer surveys like CSAT , CES , NPS , and feature surveys to collect and analyze customer feedback.

B2B 93

B2B Underperforming Technical Team B2C Scale 93

User Pilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. But first, what’s in-app feedback? User feedback can be general or contextual.

Software Review 80

Software Review SaaS Mobile Onboarding 80

User Pilot

MARCH 23, 2023

Looking for the best NPS survey template to personalize? Creating an NPS survey can be hard sometimes, but using a template simplifies the entire survey process. In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. Keep reading!

Software Review 92

Software Review Benchmarks Branding Growth Marketing 92

User Pilot

JULY 31, 2023

Looking to power up your retention marketing strategy? TL;DR Customer retention marketing aims to build quality relationships with customers to turn them into repeat buyers. Acquisition marketing focuses on gaining new customers and expanding market share. Use email marketing campaigns to bring back inactive users.

Retention 96

Retention Strategy Marketing SaaS 96

User Pilot

JUNE 30, 2023

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? We’ve handpicked the right survey questions under different research categories to make everything easy. Trigger customer feedback surveys contextually for existing customers.

Scale 95

Scale Software Review Underperforming Technical Team Social Media 95

User Pilot

JUNE 7, 2023

A feature feedback survey template makes the feedback process easier. TL;DR A feature survey is a method of collecting user feedback about existing or upcoming features of your product. New feature survey for feedback on specific product features after launch. CSAT survey for collecting customer sentiment about a feature.

User Experience 88

User Experience Banking Engagement Onboarding 88

User Pilot

JUNE 30, 2023

It enables them to reach audiences across the globe to drive market expansion and product growth. Benefits of localized content for SaaS companies include extending the market reach and improving customer experience and satisfaction. Start building your localization strategy by identifying the right market.

SaaS Payments 89

SaaS Payments Outsourcing Services Payment Solutions Payment Services 89

User Pilot

APRIL 21, 2024

Here’s an example of a Userpilot user persona: Role in the company ( Product Marketing Manager ). Here’s an example of our MOFU blog post about improving user activation. Userpilot blog post. Others include PPC adverts, social media, or email marketing. Their needs, wants , and pain points. Attest website.

SaaS Payments 91

SaaS Payments Payment Services Payment Methods Payment Solutions 91

User Pilot

AUGUST 5, 2023

There are 3 types of NPS survey responses: Promoters give a score of 9 – 10 and are likely to advocate for your products to others passionately. You can identify NPS passives by: Triggering in-app NPS surveys at important touchpoints to gather valuable customer feedback and discover passive customers.

Scale 95

Scale Retention User Experience Strategy 95

User Pilot

MAY 21, 2023

For feature or product announcements, use multiple channels, like in-app messaging , emails, social media, or blogs. At the market release stage, you can release your features either to all users at once, or incrementally. Contextually triggered in-app surveys are great for collecting feedback about new features.

Underperforming Technical Team 84

Underperforming Technical Team Sales Recruiting Social Media Onboarding 84

User Pilot

APRIL 18, 2023

We can all recognize good survey questions when we see them. In this article, we discuss different types of questions, and how to write good surveys. In this article, we discuss different types of questions, and how to write good surveys. TL;DR A good survey question is clear, concise, and appropriate. Let’s begin!

Scale 94

Scale Market Research Scaling Churn 94

Totango

OCTOBER 12, 2022

We can see this development in our recent survey. The answers revealed that customer success teams are enterprise-wide collaborators—engaging with product management, sales, marketing, operations, and services and support departments. Developing a winning strategy.

Customer Success 111

Customer Success Churn Enterprise Trends 111

User Pilot

MAY 30, 2023

Whether you work in product management, customer success, or marketing, you need creative survey ideas to collect feedback that’s relevant, honest, and useful for your job. A short feature research survey to explore what future improvements your customers would like to see on your product. Let’s go over them.

Scale 82

Scale Market Research User Experience Benchmarks 82

User Pilot

AUGUST 16, 2023

You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. In-app surveys, such as NPS and CSAT , can track customer satisfaction levels , and you can deploy retention strategies for low-scoring users. Monitor user satisfaction by regularly conducting in-app surveys.

Retention 98

Retention Social Media Customer Lifetime Value Churn 98

User Pilot

JULY 5, 2023

Use Net Promoter Score (NPS) surveys to identify what retains your loyal customers and capitalize on them. Send CSAT surveys to measure overall customer satisfaction with your product. Measure product-market fit to understand if you’ve met your customer expectations. Create welcome surveys in Userpilot.

SaaS Payments 97

SaaS Payments Payment Solutions Payment Services Payment Methods 97

User Pilot

AUGUST 6, 2023

How do you calculate marketing automation ROI? More importantly, how can marketing teams maximize it? On top of that, our article: Defines what marketing automation is. Identifies the areas of marketing that you can automate. Identifies the areas of marketing that you can automate. What is marketing automation?

Marketing 92

Marketing SaaS Social Media Onboarding 92

User Pilot

OCTOBER 29, 2023

One way to determine the willingness to pay is through market and competitor research. Surveys enable you to collect vast quantities of customer data for more quantitative studies. Make sure your marketing copy communicates your value proposition clearly. What techniques can you use for market research? Pricing survey.

SaaS 101

SaaS Interviewing Pricing Market Research 101

User Pilot

FEBRUARY 26, 2023

Looking for some great customer retention survey questions to include in your feedback form? Customer retention surveys are the lens through which you can see how people are feeling about your brand. Trigger customer surveys contextually when it makes sense in the user journey. Ask one question at a time to avoid survey fatigue.

Retention 97

Retention Scale Underperforming Technical Team Churn 97

User Pilot

JANUARY 29, 2023

The process is also necessary to maintain the product-market fit. Targeting specific user segments with in-app surveys helps evaluate existing features and collect ideas for their improvement. You can use Userpilot to target specific user segments with personalized in-app surveys to validate their ideas.

Management 96

Management Underperforming Technical Team Interviewing Scale 96

User Pilot

JULY 30, 2023

Looking to leverage marketing automation segmentation to offer contextual and relevant in-app messages ? Marketing automation segmentation enables you to deliver the right message to the right people at precisely the right time. HubSpot simplifies marketing campaigns with automation and effective lead nurturing.

Scale 94

Scale Marketing Onboarding User Experience 94

User Pilot

SEPTEMBER 11, 2023

TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market. It involves market research, goal setting, and the development of your go-to-market strategy. It involves market research, goal setting, and the development of your go-to-market strategy.

Scale 103

Scale Social Media Market Research Onboarding 103