Neil Patel

SEPTEMBER 19, 2020

Whether you want to become a blogger for a big-time news publication, share your independent thoughts online, make millions as a blogger, or something in between, it all starts with a blogging platform. But with so many options to choose from, picking the best blogging platform can feel overwhelming. Do you want to make money?

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Software Review Social Media Government Branding 145

Intercom, Inc.

OCTOBER 2, 2018

Over the past few years Intercom’s customer base has grown considerably beyond the startup and product-focused readership we initially focused on with Inside Intercom. We still love that audience, but we now offer products for sales , marketing and support teams and have been going deep on those topics as well. Time to kill the blog.

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Sales Hiring Scale Social Media Content Marketing 162

SaaStr

MAY 16, 2024

On the first episode of the Angles and Insight podcast, SaaStr Founder and CEO Jason Lemkin chats with Zapier CEO Wade Foster about the future of B2B SaaS in 2024 and beyond. He is a top VC in the industry and runs SaaStr, the largest SaaS event in the world. Zapier was last valued at over $5B. Is that true today?

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Sales Recruiting AI Search B2B Sales Hiring 197

SaaStr

OCTOBER 1, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: How Is AI Impacting The SaaS Landscape with a16z GP Kristina Shen Salesforce, Samsara, Monday and More: “Layoffs are Over. ” Does Your VP of Sales Need to be An Expert In Your Product? We’re Back to Hiring.

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Subscription Flow

MAY 16, 2024

In this blog, while understanding more about CardPointe and why it still works for so many businesses, we will take you through a guide on managing Cardpointe recurring billing with SubscriptionFlow to ensure that you do not miss out on collecting recurring payments just because CardPointe has dropped it. What is CardPointe?

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Payment Features Merchant Services Payment Solutions Payment Services 97

Buffer Resources

AUGUST 7, 2023

years into my time at Buffer, I realized I was about to hit 100 articles written for the Buffer blog. While I rely less on this than I used to, it’s a helpful frame that’ll get you from idea to final product as quickly as possible. After randomly deciding to count how many articles I had written 1.5

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Social Media Systems Review Technical Review Software Review 52

Blulogix

FEBRUARY 27, 2024

Each blog post in our series has delved into critical aspects of agile monetization, from technological advancements and regulatory considerations to strategic planning and implementation best practices.

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AI Search Machine Learning Artificial Intelligence Blockchain 88

SaaStr

MARCH 2, 2024

Other than your own, what app would you never let anyone take away from you no matter what: There are many great apps that achieve similar results, but for email management, I’d go with Superhuman. #4. Job is a sought-after presenter, speaking on topics related to scaling a remote-first startup, remote culture, and the future of work.

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Artificial Intelligence Startup Communication Scaling 218

SaaStr

JANUARY 30, 2022

Top Blog Posts This Week: You’ll Know if That New VP is Going to Fail at the First Board Meeting. What’s Changed in Product-led Growth with Calendly CMO Patrick Moran. Driving Peak Performance through Reimagined Management with Hootsuite CRO Melissa Murray Bailey. And 3 Flags Almost Everyone Misses.

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Scale AI Enterprise Scaling 213

SaaStr

JANUARY 12, 2024

So to go a bit further in on this topic, we thought we’d also bring in SaaStr Fan Fave and expert on Customer Success, Gainsight CEO Nick Mehta, together with Jason to share their predictions for the future of customer success in 2024. Now, it’s time to dive into the top five predictions for the future of customer success in 2024.

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Sales Hiring Customer Success Scale AI 247

Tom Tunguz

NOVEMBER 17, 2022

I’m filled with optimism for the future. I remember joining in 2008, a green product manager out of Google who had just landed his dream job. I’ll remain on my Redpoint boards & will support those management teams as before. After more than 14 years at Redpoint, I’m starting a new chapter.

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Venture Capital Machine Learning Artificial Intelligence Innovation 201

Totango

JANUARY 3, 2024

As we kick off 2024, it’s time to reflect on the past year and look forward to what the future holds for customer success. showcasing, in our opinion, our strength of strategy and product offering for enterprise businesses.

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Software Review Scale Customer Success Innovation 115

Tom Tunguz

MARCH 24, 2020

His manager brought him into his office. The trader feared his manager would fire him. Instead, his manager told him that these kinds of crises accelerate change and that he should embrace them. I’m struggling to find the link now, but if I do, I will update this blog post with it.

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Software Review Technical Review Entertainment Outsourced Development 339

Totango

APRIL 9, 2024

This signifies that fostering an exceptional partnership between CS and sales teams — vital for long-term revenue growth, begins with understanding which customers can derive the highest value from your products and services over time. Madelyn shared how Aircall is leveraging digital customer success to garner deeper product insights.

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Scale Sales Compensation Customer Success 110

SaaStr

JUNE 26, 2023

More in our official programming launch soon but an early look at just some of the epic speakers: Spenser Skates, Founder & CEO @ Amplitude Girish Mathrubootham, CEO @ Freshworks Roy Mann, Co-founder and CEO @ Monday.com Eran Zinman, Co-founder and Co-CEO @ Monday.com Michael Siebel Managing Director and Group Partner @ Y Combinator Kiren Sekar, (..)

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Enterprise Customer Success Product Marketing Startup 274

SaaStr

NOVEMBER 30, 2023

A great product, while necessary, isn’t sufficient to build a market leader and eventually a public company. Companies that win a market are just as good at Go-to-Market as they are at building great products. But to develop a GTM strategy, you must have Product Market Fit. Without it, you don’t have a business.

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Scale Sales Hiring Scaling Outsourced Development 231

SaaStr

APRIL 9, 2024

At SaaStr’s AI Day, George Kreitler, Global IBM Embeddable AI Sales Leader, talks about the paradox of AI, three equations that relate to the world productivity and AI, a little math to help guide the next decade, top use cases, and the importance of responsible AI. That leaves one variable we can leverage — productivity growth.

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AI Outsourcing Services Outsourced Development Government 223

Andreessen Horowitz

FEBRUARY 14, 2024

It allows for a leaner web team structure without sacrificing feature velocity, and truly gives developers the freedom to build for customer value, instead of managing infrastructure. A year later, Upstash powers caching and messaging for tens of thousands of production applications across four different products.

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Investment DevOps as a Service AI Search Application Development 112

SaaStr

NOVEMBER 17, 2023

At this year’s SaaStr Annual, Mark Roberge, co-founder and Managing Director of Stage 2 Capital, takes the stage to have a bake-off between startups and incumbents when it comes to who will win the AI Go-to-Market race. Take another three years to test the next market or product and get to $50M. The early adopters didn’t win either.

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AI Technical Review Startup Management 256

SaaStr

MARCH 20, 2024

HashiCorp’s competitors sell a variant of some of its own open source-based products for less. HashiCorp’s competitors sell a variant of some of its own open source-based products for less. Overall, that’s a strong sign for a promising future. Now at $600m, ARR, growth has radically slowed to 17%.

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Scale Cloud Scaling Revenue 231

Payrix

MARCH 13, 2024

Discover what’s hot and what’s not in management software Download the 2024 Merchant Insider Report With the survey findings in hand, we took things one step further. This blog is a sneak peek of what we learned. Are they content, or hungry for more? Make security the star of the show Cyber threats, data breaches, bad actors, oh my.

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Merchant Services Payments Embedded Payments Payment Solutions 100

ChurnZero

DECEMBER 27, 2019

I f ChurnZero were to release a greatest hits compilation of our top content, milestones, and life events in 2019, this blog post would be it. With over 70+ published blogs this year, we whittled down our list to the ten most popular posts from the ChurnZero team and friends. . Top 10 Blog Posts from 2019 .

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Technical Review Software Review Churn Customer Success 64

Blulogix

MARCH 15, 2024

A key player in this journey is end-to-end automation—a transformative force that redefines the efficiency and accuracy of subscription management and billing processes. This post examines how automation not only streamlines operations but also unlocks new levels of customer satisfaction and strategic insight.

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Payment Features Payment Services Subscription Payments 59

SaaStr

AUGUST 17, 2021

Q: Dear SaaStr: How Long Should a CEO Continue Being the Head of Product? In SaaS at least, founders make two mistakes again and again: First, try to hire a full-time “head of product” once the product gets complex. Once your product has 50–100 workflows, dozens of use cases, 100s or 1000s of customers, etc.

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SaaS Strategy Management Marketing 359

SaaStr

OCTOBER 20, 2023

She joined a team of two, and there was a lack of product-market fit beyond small groups of researchers. Aliisa took to the stage at SaaStr Annual to share how far AI has come since the launch of ChatGPT, how it can change the way we work for the better, and what the future holds. How did they get here? How did they get here?

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ChatGPT AI Search Scale Sales Hiring 236

SaaStr

JULY 18, 2023

Some engineers by training, others in sales or product originally. The best founders are hyper aware of the burn rate and runway and manage to it. Can See The Future. But the best founders can also see the future in their space pretty clearly, and are working hard to get there. Some extroverts, some introverts.

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Sales Recruiting Scale Scaling Engineering 207

SaaStr

SEPTEMBER 28, 2022

Dear SaaStr: What do you look for when hiring a VP of Product for a B2B SaaS? First, I’d go for a SaaS expert over a domain/target market expert in just about any senior hire — VP Product, VP Sales, VP Marketing. I wish they could make the jump, the B2C folks, because they make prettier, easier-to-use products.

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Sales Hiring B2C B2B Engineering 259

Blulogix

MARCH 8, 2024

But what exactly constitutes this complexity, and why is it so pivotal for businesses to understand and manage it effectively? But what exactly constitutes this complexity, and why is it so pivotal for businesses to understand and manage it effectively? Product Complexity: B2B offerings are seldom one-size-fits-all.

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B2B Subscription Payment Features Operational efficiency. 52

SaaStr

MARCH 22, 2024

After switching to SaaS, she started as an SMB sales leader with no prior management or SMB sales experience. The Worst Days of a CRO The job of CRO is a tough one, with lots of natural tensions in place between sales and marketing, sales and product, etc. Each of these CROs describes what their worst day is.

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Scale Underperforming Technical Team SMB Finance 239

SaaStr

SEPTEMBER 13, 2023

So Samara is that vertical fleet-and-more-management-and-more SaaS company that has just roared out of the gate since its quiet IPO. Both an engine for the future, and engine that self-perpetuates. #3. Three Products Each With $100m+ ARR Another case study of going multi-product before fully maxxing out the original core.

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Sales Hiring Scale Headcount Engineering 237

SaaStr

AUGUST 29, 2022

5 Critical and Company-Altering Learnings from B2B Startups with Y Combinator : Anu Hariharan , Managing Director at Y Combinator, will share key learnings from top B2B startups and how these pivotal lessons help founders build in any sector. If you haven’t already, sign up here for tickets before we sell out.

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Scale Sales Hiring Marketplace as a Service B2B 243

How To Buy Saas

APRIL 15, 2024

Therefore, it’s not a matter of whether AI will revolutionize your sector; rather, it’s a matter of how you’ll use AI to reinforce your own SaaS product. Artificial intelligence is no longer a far-future dream. A suggestion like “Write a blog post about AI” is an example of a vague, unspecific request.

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AI Artificial Intelligence Strategy Technical Review 52

Buffer Resources

JANUARY 20, 2023

A product launch can generate a lot of conversations with our customers. We want to be ready to handle that ticket volume, quickly answer any questions about any nuance of the new feature, and effectively channel feedback to the product teams that built it. Launching a new feature is an exciting time at Buffer.

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Technical Review Engineering Customer Support Communication 109

SaaStr

MARCH 20, 2023

They want to focus on the product, then on the funnel, A/B testing, optimization, SEO, SEM, etc. Learn your prospects’ business processes in detail, and how your product enhances them. Learn how your potential customers will excel in their companies through your product. If this is boring to you, you will fail.

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Scale Sales Hiring Enterprise Sales 251

SaaStr

FEBRUARY 10, 2022

Emil Eifrem, founder and CEO of graph database management system Neo4j , has dedicated years to developing his insights into how cloud infrastructure has grown — and where it’s heading. Awareness : In the early days, we met developers where they lived: blogs, social media, GitHub, et cetera.

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Cloud Venture Capital Social Media Technology 188

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. This makes having such software a key way for you to continue to harness your growth with an eye on the future. This makes having such software a key way for you to continue to harness your growth with an eye on the future.

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Payment Solutions Payment Features Payment Services SaaS Payments 89

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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ChatGPT Management Underperforming Technical Team Technical Review 105