CloudGeometry

MARCH 22, 2022

In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth. The intensity of competition in the SaaS marketplace puts a premium on new, stable, and reliable features. The winners offer a better and faster way to solve customer problems.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Giving anyone the ability to create and organize events seamlessly.

Payments 117

Payments Merchant Services Payment Solutions Payment Services 117

User Pilot

JUNE 29, 2023

Best HubSpot integrations for data sync If you want to use an integration primarily for data sync, you can integrate HubSpot with the following tools from the HubSpot app marketplace. Some use case examples are: Trigger targeted email campaigns for customers who miss an onboarding flow. Userpilot and HubSpot integration.

Scale 52

Scale Business SaaS Pricing 52

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. Most of the marketing budget will be focused on digital marketing along with targeted live events and webinars. eCommerce Marketplaces.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

Totango

APRIL 24, 2020

However, the almost vertical growth rate they’ve seen over the last month required them to quickly adjust their campaign cadence from a 3-month onboarding journey to a 16-day onboarding lifecycle. . Or visit our events page to request an invitation to the next virtual Customer Success Summit. we can move quickly.

Customer Success 62

Customer Success Scale Marketplace as a Service Cloud 62

User Pilot

APRIL 10, 2023

Personalized onboarding experiences reduce the time to value by educating users on how to use your product effectively. By running in-app surveys, you can get a better understanding of how well your onboarding works, the most valuable features, and how satisfied users are with the free plan. Product usage tracking in Userpilot.

Strategy 74

Strategy SaaS Onboarding Marketplace as a Service 74

Totango

MAY 1, 2020

Retaining existing customers is especially important during uncertain economic times, when fewer new customers may be signing on with your service. The prevalence of recurring subscription and Software-as-a-Service arrangements means the majority of customer value is realized over time, rather than being captured at a single sales event.

Retention 62

Retention Software Management Marketplace as a Service 62

User Pilot

FEBRUARY 21, 2022

Interactive user guides improve user onboarding and drive product adoption. for user onboarding ), and offering self-service support with a Resource Centre can help your users expand their knowledge base. These detailed onboarding tours tend to be linear and not particularly interactive. What is an interactive user guide?

SaaS 84

SaaS Onboarding Marketplace as a Service Engagement 84

Totango

FEBRUARY 22, 2021

For industries like retail and hospitality, customers couldn’t shop in stores, dine in restaurants or attend major events anymore, so they had to quickly shift to accommodate these new needs. Meanwhile, our digital-native customers, like Zoom , looked to Totango to support the immense challenge of onboarding millions of new customers.

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

How To Buy Saas

JANUARY 1, 2021

Your course gets the advantage of getting promoted in these online course platform marketplaces. Online Course Marketplace. Online Course Marketplaces. In a course marketplace, the course you create becomes part of a catalog and you get an existing student base to sell online courses to. Onboarding management.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

Neil Patel

MARCH 11, 2023

Use it before you even start drafting a blog post. Design Beautiful Imagery With Canva When you’re sharing your latest blog post, you want to make sure it has some high-quality images to go along with it so people actually click. You can also automate events and use a CRM functionality, which is going to boost your overall brand.

Content Marketing 114

Content Marketing Marketing Social Media Scale 114

Totango

AUGUST 7, 2020

The challenge of the digital marketplace is to make every customer feel like they are your only customer. Thankfully, the same advances that helped build that digital market also make it possible to provide every customer with personalized service. Having the ability to automate your CS teams’ work can make customer success scalable.

Customer Success 62

Customer Success Marketplace as a Service Scale Customer Lifetime Value 62

Neil Patel

APRIL 20, 2021

Reply to comments, answer questions, and, every so often, visit a reader’s blog and give them some free feedback or tips on how to improve their site. Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

SaaStr

JULY 11, 2019

It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. Back in those days, I was really inspired by the eBay model of a marketplace where it was a bidding auction approach. We looked at the numbers. It was healthy.

Scale 114

Scale Marketplace as a Service Sales Recruiting Scaling 114

User Pilot

JUNE 29, 2023

There are many fantastic examples to draw from across the SaaS marketplace. User documentation is any form of documentation intended for the end-user of a product or service. There are many ways real-time insights into customer behavior can help inform your documentation: Tracking engagement with events (e.g.,

Management 80

Management Technical Review Software Review Customer Support 80

SaaSOptics

MAY 19, 2022

The answer lies in your product or service’s value proposition. However, if you’re selling to the enterprise, you might run targeted ABM campaigns, participate in industry events, and take a more traditional sales-led approach to land accounts with a higher Total Contract Value ( TCV ). You have a poor onboarding process.

Acquisition 59

Acquisition Scale Strategy Software Review 59

SaaStr

NOVEMBER 21, 2020

What is the right way to onboard them? Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. You might sell it through Facebook marketplace.

SaaS Payments 248

SaaS Payments Scale Payment Services Payment Solutions 248

SaaStr

MAY 14, 2023

and as an aside, this was our first and last manel at any SaaStr event) Nick Mehta : Hello. Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. I’m Jason Lemkin.

Sales Hiring 228

Sales Hiring Sales Recruiting Scale Payment Methods 228

SaaStr

AUGUST 6, 2019

Tradeshift Buy, which is essentially what we call private marketplaces. Think about it like Amazon or eBay, but instead of being for you and I, it is the Fortune 500 companies of this world that use it, companies like Unilever going and buying [produced 00:04:02] enzymes, ingredients, on our private marketplace technology.

Payment Solutions 142

Payment Solutions Payments Outsourcing Services SaaS Payments 142

Upscope

MAY 25, 2021

Install marketplace apps for Intercom, Zendesk, Frontapp. If we do have a custom app you'd need to install both the Upscope javascript snippet and install the Upscope app from their marketplace. If there's a live chat service we don't integrate with then the above is one method of creating that integration. custom_fields: [{.

Development 52

Development Marketplace as a Service New CTO CTO 52

SaaStr

JUNE 10, 2020

As we know, people aren’t traveling, events weren’t happening. And if you’re at HR, how do you optimize onboarding? Because as we know, we’re not doing events right now, we’re not doing trade shows. And then of course, sales pipeline and the livelihood of our business. So look at this.

Travel 170

Travel Marketing Scale Outsourcing Services 170

SaaStr

JUNE 16, 2020

I was an account executive covering financial services vertical and covering in New York. Adnan Chaudhry: We’re doing sales leadership, all hands calls with customer service and support and sales every single week. How do we think about events? And so, I remember being in New York and the whole market was melting down.

Sales Hiring 155

Sales Hiring Scale SaaS Payments Payment Services 155

User Pilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? With Userpilot’s features, you get access to everything you need to create bespoke onboarding experiences, by triggering contextual in-app flows to specific user segments created based on product usage and in-app behavior. Want to see Userpilot’s features in action?

Onboarding 84

Onboarding Software Review Marketplace as a Service Engagement 84

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

All that Saas

JULY 8, 2021

In this roundup, we are going to talk about some of the best email marketing services and software on the market for effective delivery, automated marketing, and increased outreach & sales. What are the Best Email Marketing Services in 2021? Drip offers the same features and same level of customer service for all its pricing plans.

Software Review 52

Software Review Marketing Software Scale 52

SmartKarrot

FEBRUARY 3, 2022

Amber also offers AmbarConaz, an online marketplace connecting supply chain and construction sites. Creditas is an online marketplace for asset-backed consumer loans. It also enables affiliates to make money by marketing and selling content on websites, private blogs, and other platforms. Wabbi Software S.A., Founded in: 2011.

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Listen to the start of the episode for a promo code to our upcoming events! How you can tailor onboarding to customers.

Sales Hiring 127

Sales Hiring Sales Recruiting Scale Software Review 127

Intercom, Inc.

OCTOBER 27, 2022

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. today there are plenty of VC firms, startup incubators, and events for entrepreneurs.

Technical Review 118

Technical Review Software Review Development Team Review Systems Review 118

SaaStr

MARCH 19, 2019

Even today all you have to give us is an email address and you can access Stripe’s APIs, you can get up and running as a platform, and you can be onboarding customers almost immediately. So it’s API first, even for our own services that are being consumed in new products that we are building.

Payments 117

Payments Scale Scaling Revenue 117

All that Saas

MAY 1, 2021

Manages your campaigns on Instagram, TikTok, YouTube, Twitch, Snapchat, Pinterest, Blog, Facebook and more. Pro plan supports 1 user, unlimited campaigns, advanced platform features, user onboarding, and a lot more. Campaign Management: streamlines a brand’s campaigns by managing its content collaborations, events, and products sent.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

User Pilot

MARCH 29, 2024

Attlasian's free trials open an opportunity for a brand activation event. Brand activation is the process of forging an emotional connection with your target audience through interactive events and experiences. Digital marketing : Target potential customers online by attracting them to your online marketplace or website.

Branding 85

Branding Social Media Technical Review Software Review 85

User Pilot

NOVEMBER 4, 2020

In this blog, we’ll show you our favorite low code or code free tools for UX at every step of the Product Manager’s role. Onboarding. This can save you a lot of time when getting your service up and running. In this case, Userpilot makes it really easy to carry out and analyze A/B tests on your onboarding flows.

SaaS Payments 88

SaaS Payments Payment Methods Payment Solutions Payments 88

User Pilot

MAY 30, 2023

With Lytics you can; Leverage 100+ integrations (including data warehouses, customer services tools, communication platforms, and more). If a specific event happens in-app, you want to be equipped to respond (i.e., Lytics A CDP built for customer-centric experiences, Lytics is the first CDP with native AI built-in.

Azure 85

Azure Government Marketplace as a Service Data 85

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Anne Slough. Beth Sunshine.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

OCTOBER 24, 2019

Find the people who are 10-out-of-10 passionate about your product or service , because they will evangelize your brand more powerfully than you can do alone. This allows your community to help each other – and often to grow your product or service beyond what you might have imagined on your own. Get to know your biggest fans.

Underperforming Technical Team 116

Underperforming Technical Team Interviewing Marketplace as a Service Investment 116

Intercom, Inc.

JANUARY 10, 2019

That’s why we’re redesigning our onboarding process from the ground up , with the aim of personalizing the experience for every single Intercom customer. But before that, we’ll just briefly look back to October of 2018, when we had this event called The Next Chapter in San Francisco. Des: They have, what, 800 million users?

Scale 143

Scale Banking Technical Review Systems Review 143