SaaStr

DECEMBER 29, 2022

At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. At Maxio , we help B2B SaaS companies unlock their next stage of growth. Merge provides the tools to transform how B2B companies realize customer-facing integrations. Get the Best B2B Data Available with SalesIntel.

Scale 206

Scale Underperforming Technical Team B2B AI 206

How To Buy Saas

APRIL 15, 2024

Will you be prepared for the SaaS AI revolution? More than 70% of SaaS companies are increasing their spending on AI, according to studies. Therefore, it’s not a matter of whether AI will revolutionize your sector; rather, it’s a matter of how you’ll use AI to reinforce your own SaaS product.

AI 52

AI Artificial Intelligence Strategy Technical Review 52

SaaStr

APRIL 27, 2023

At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. So whether you’re starting out, building your startup, or scaling up to meet the needs of consumers, business, and society, we connect you with the right people, products, and best practices to help you thrive and grow.

Cloud 203

Cloud Scale Startup Sales Hiring 203

SaaStr

MARCH 30, 2023

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! Vertice is a tech-enabled SaaS purchasing platform. The platform also assists in usage and analytics, helping leaders see where they may be over-provisioned or where there may be duplicate tools. Grab tickets here.

Outsourced Development 202

Outsourced Development Acquisition Pricing B2B 202

Incredo

JANUARY 21, 2020

Conversational marketing has conquered the SaaS industry long ago. Let’s start with a conversational marketing definition and see what lies under it Just like texting but for businesses.” or “ Conversational marketing is the process of having real-time on-on-one conversations in order to capture, qualify, and connect your best lead. ”.

Marketing 313

Marketing SaaS Social Media Customer Support 313

SaaStr

NOVEMBER 18, 2022

I generally see CS reporting to a CRO as a recipe for conflicts, but sometimes it’s the best option: #2. No need to throw money away on tools you don’t need, but folks, please support your CS teams! . #4. Having it be somewhat automated by accounting is my favorite, when it works. #5. This data is interesting.

Customer Success 293

Customer Success Headcount Churn Revenue 293

SaaStr

NOVEMBER 10, 2022

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Grab tickets here. . appeared first on SaaStr.

Payment Features 177

Payment Features Payments SaaS Payments Payment Solutions 177

SaaStr

SEPTEMBER 8, 2022

At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Our suite of financial tools makes it easy to turn recurring revenue into flexible growth financing. Take advantage of automation to manage your security assessments and NDAs.

SaaS Payments 209

SaaS Payments Payment Services PayFac as a Service Payfac 209

SaaStr

APRIL 15, 2022

At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. ActiveCampaign ‘s category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. Grab tickets here.

Travel 192

Travel compliance Finance Engagement 192

SaaStr

OCTOBER 20, 2022

At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and assemble solutions to any business challenge.

Scale 200

Scale compliance Healthcare AI 200

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. In today’s world, having automated billing software is of immense importance because most SaaS companies are growing at an impossibly fast rate due to the various technological booms that are taking place around the world.

Payment Solutions 89

Payment Solutions Payment Features Payment Services SaaS Payments 89

SaaStr

JANUARY 15, 2021

In this blog, we will be focusing on common demand generation mistakes and how different types of interactive content can help. Let’s assume you are trying to segment leads for a SaaS business in the sales productivity space. 86% of marketers consider demand generation a core part of marketing.

Software Review 190

Software Review Market Segmentation Engagement Sales 190

SaaStr

JUNE 1, 2023

We’ll see 2,500+ of the best SaaS founders, execs, and VCs NEXT WEEK June 6-7 at 2022 SaaStr Europa ! Make is the leading visual platform for anyone to design, build, and automate anything – from tasks and workflows to apps and systems – without coding. Grab tickets here. SAP for Startups? We are Worldline.

Scale 189

Scale Payments Payment Solutions Artificial Intelligence 189

SaaStr

SEPTEMBER 20, 2023

Beyond multiples, many Cloud companies faced a deluge of headwinds that impacted business fundamentals… Lengthening sales cycles Tightening customer budgets It was no surprise that SaaS IPOs came to a screeching halt. But it shows that the macro has impacted the best of the best. Still to a phenomenal $659B!

Cloud 244

Cloud Payments Software Review Payment Solutions 244

SaaStr

FEBRUARY 17, 2022

At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Tiny is the creator of: TinyMCE – the world’s #1 open source rich text editing WYSIWYG tool that powers 100M+ products and is used by 1.5M Baton manages and automates every step of your software implementation process.

Technology 175

Technology Data Banking Finance 175

User Pilot

MAY 1, 2024

At its core, community building involves managing a group of individuals interested in a specific tool or goal in a private online space, focusing on the development of a brand community. This is especially important if your product helps others create new content, such as blog posts, images, and videos.

Branding 102

Branding Social Media Acquisition Advertising 102

User Pilot

AUGUST 6, 2023

How do you calculate marketing automation ROI? On top of that, our article: Defines what marketing automation is. Identifies the areas of marketing that you can automate. Introduces tools that you can use to automate your marketing processes. Introduces tools that you can use to automate your marketing processes.

Marketing 98

Marketing SaaS Social Media Onboarding 98

Subscription Flow

APRIL 23, 2024

Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market. Understanding Paddle in 2024 Catering to more than 3000 SaaS clients in over 200 markets, Paddle is a market-leading billing and revenue management software.

Payment Solutions 78

Payment Solutions Payments Payment Services SaaS Payments 78

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

Blulogix

OCTOBER 11, 2023

Streamlining Success: Five Keys to Automating Usage-Based Billing for SaaS By BluLogix Team Don’t forget to sign up now to learn more about how to implement usage based pricing models in our upcoming webinar with MGI Research. However, to fully capitalize on usage-based billing, SaaS providers need efficient automation.

Payment Features 52

Payment Features SaaS AI Search Subscription 52

User Pilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

AI 98

AI Customer Success ChatGPT Management 98

Totango

MAY 13, 2022

Choosing the best customer engagement platform for your needs can make a massive difference in the success of your SaaS business. The best way to gain this information is through customer engagement. In this blog, we’ll provide a guide to choosing the right digital engagement platform for your business needs.

Engagement 105

Engagement Onboarding Artificial Intelligence Social Media 105

Totango

AUGUST 16, 2022

Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. Here’s our guide to today’s best customer retention management software.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

User Pilot

NOVEMBER 5, 2023

Wondering how to scale customer success in SaaS and drive product growth ? If you’re a leading SaaS company, you know that growth is directly tied to helping customers achieve their desired outcomes. This article discusses ten tips that can help you to effectively scale customer success teams in SaaS.

Scale 104

Scale Customer Success Scaling SaaS 104

Subscription Flow

DECEMBER 20, 2023

Navigating the bustling SaaS landscape without a reliable CRM system is similar to one being like a child who is attempting to learn a skill without the helpful guidance of a teacher. The majority of the time, SaaS companies are involved in business-to-business sales. What are the Benefits of SaaS CRM?

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

Blulogix

MARCH 7, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Metering Challenges As the subscription economy grows, B2B businesses are increasingly adopting usage-based, consumption, and SaaS metering models. This model is common in cloud services, where businesses pay for the computing resources they use.

B2B 52

B2B Subscription Payment Features Systems Review 52

User Pilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. Automated, in-app onboarding can also form part of a successful customer onboarding process (if you have the right tool for the job). In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both.

Onboarding 105

Onboarding Scale Customer Success Scaling 105

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. In this article, we’ll discuss five essential technology tools you can use to automate your contract renewal procedures. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 95

Outsourced Development Payment Services Payment Solutions Retention 95

Subscription Flow

JANUARY 30, 2024

SaaS renewal management’s primary goal is to increase customer retention and in turn, recurring revenue growth. To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

User Pilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Software Review 98

Software Review Outsourcing Services SaaS Sales Hiring 98

BetterCloud

APRIL 2, 2024

Shelfware occurs when organizations invest in SaaS solutions, but fail to fully utilize or all together abandon the software altogether. Just like in the introduction of this blog, the marketing team found a need for Asana. Automation is your friend We’ve all been there when a contract auto-renews for a software we no longer use.

Technical Review 52

Technical Review Software Review SaaS Benchmarks 52

User Pilot

JULY 30, 2023

Looking to leverage marketing automation segmentation to offer contextual and relevant in-app messages ? Marketing automation segmentation enables you to deliver the right message to the right people at precisely the right time. HubSpot simplifies marketing campaigns with automation and effective lead nurturing.

Scale 98

Scale Marketing Onboarding User Experience 98

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. Next, we’ll share six keys to effective SaaS customer engagement.

Engagement 98

Engagement Strategy SaaS Scale 98

User Pilot

APRIL 10, 2024

Here are 8 knowledge base creation best practices that can help you create deep connections with your customers: Include multiple types and formats of resources. A knowledge base with helpful resources automates repetitive customer queries and frees up time for your support reps to focus on more important issues. Let’s dive in!

Software Review 103

Software Review AI Search SaaS Technical Review 103

User Pilot

AUGUST 24, 2022

Are you wondering which SaaS automation tool to use for your business? Though automation is essential for business growth , you should choose the right one that suits your budget and meets your requirements. In this guide, you’ll learn about the best automation tools you should be using in your SaaS.

Social Media 98

Social Media SaaS Onboarding Sales Hiring 98

Totango

SEPTEMBER 20, 2022

Customer Enablement Essentials: What B2B and SaaS Brands Need to Know. This helps deliver more satisfying customer experiences , promoting customer renewals and referrals, which are critical to B2B SaaS businesses. These methods may be used in both B2B and SaaS contexts. First, we’ll define what customer enablement is.

B2B 83

B2B Scale SaaS Sales Enablement 83

Totango

SEPTEMBER 13, 2022

A customer success playbook maps out a game plan you can use to automate successful outcomes for your clients. Having a playbook in place can help you deliver better results for your SaaS customers and yield higher satisfaction, retention, and revenue for your business. Plan, analyze, and understand your customer lifecycle.

Customer Success 88

Customer Success Onboarding Construction Retention 88