Subscription Flow

APRIL 23, 2024

In this blog, we will be looking at Paddle vs Chargebee vs SubscriptionFlow to bring you up to speed on their latest features in 2024, so you can pick the software that serves as the best fit for your subscription-based business. How does SubscriptionFlow compare to Chargebee vs Paddle?

Payment Solutions 76

Payment Solutions Payments Payment Services SaaS Payments 76

Intercom, Inc.

NOVEMBER 30, 2022

So we got our blog posts and our Twitter threads, and even a few ropey TikToks. Find the slices of your business that perform by things like: Vertical: B2B vs B2C, SaaS vs e-commerce, etc. Source: organic vs ad campaign, referral vs virality, etc. Features used: all-vs-some, deep usage-vs-thin, SDKs, APIs, etc.

Engineering 151

Engineering Scale Business Sales Hiring 151

Andreessen Horowitz

FEBRUARY 2, 2024

Moore On “thesis, antithesis, and synthesis” and Hegel’s Dialectics

Blockchain 84

Blockchain Education Investment Trends 84

User Pilot

APRIL 10, 2023

What is the best method of guiding users through your product; an interactive walkthrough vs a product tour? Interactive product walkthroughs and product tours help with user onboarding , increase user activation and adoption, and improve user retention. It can also help drive feature adoption. What is a product tour?

Software Review 89

Software Review Education Onboarding Technical Review 89

Intercom, Inc.

MARCH 9, 2022

We iterate, fight for adoption, and keep pushing for maximum impact for our customers and our business. In an episode of our Intercom on Product podcast , our co-founder Des summed up the output vs outcomes relationship in this way: “it’s what you ship versus what happens because of the thing you ship.” So we plan to iterate.

Metrics 152

Metrics Acquisition Revenue Churn 152

SaaStr

FEBRUARY 16, 2024

The real opportunity of GenAI is enabling industries that have been slow to adopt software — services like legal, accounting, and healthcare. It was about activating and connecting systems and apps to it. Incumbents vs. Startups How have the dynamics shifted between incumbents and startups because of GenAI?

AI 204

AI Artificial Intelligence Healthcare New CTO 204

User Pilot

JUNE 9, 2023

There’s a lot of confusion when it comes to multivariate testing vs A/B testing. For A/B testing examples, there are three use cases that are relevant for product managers, including: Testing onboarding checklists for activation. Test in-app experiences to improve product adoption. Are they the same? Well, not really.

Onboarding 74

Onboarding Management Engagement Data 74

User Pilot

MARCH 14, 2023

TL;DR Chameleon is a digital adoption platform (DAP), just like Userpilot or Appcues. Its lowest Startup plan is more expensive than Userpilot or Appcues plans and it caps Monthly Active Users at 2000 (vs 2500 in both alternative products). Chameleon is a digital adoption platform (DAP). Are you ready to dive in?

Pricing 79

Pricing Software Review Onboarding Enterprise 79

User Pilot

MARCH 30, 2022

Adoption vs engagement metrics: how are they different or are they the same? Product adoption and customer engagement are not the same. Thus, the metrics you use to track adoption and engagement should be different. So, let’s see what adoption and engagement metrics are all about and how you can improve them.

Engagement 83

Engagement Metrics Scale Software Review 83

User Pilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Understanding the nuances between them is critical to utilize them to improve your feature adoption , customer behavior, etc. Analytics vs metrics: What’s the difference? TL;DR Metrics measure and evaluate the performance of your product or company.

Metrics 82

Metrics Customer Lifetime Value Data Analysis Engagement 82

User Pilot

MARCH 9, 2023

TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. With user behavior analytics , you can map out how users navigate the product (Paths), track their progress toward activation ( Funnels ), and keep a pulse on Retention. Pendo Free is simply the free version of the Pendo product adoption platform.

Software Review 83

Software Review Technical Review Systems Review Scale 83

User Pilot

MAY 12, 2024

A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. Here are the top Heap alternatives you can consider: Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Cons of Heap?

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

User Pilot

MARCH 16, 2023

In this article, we’re going to explore the ‘build vs buy’ argument, and break down what that means for creating a powerful onboarding experience. Customer onboarding is not a simple process, and it covers a whole sequence of activities. Nail your user onboarding, and you’ll boost activation.

Onboarding 82

Onboarding SaaS Engineering Pricing 82

Totango

OCTOBER 6, 2020

Customer success vs. customer support: although these two terms appear similar, they actually refer to two different, yet complementary, functions within a company. Customer Success vs. Customer Support: How They Differ and How They Intersect. Declining usage after adoption can be counteracted by proactive engagement.

Customer Support 106

Customer Support Customer Success Construction Churn 106

User Pilot

MARCH 27, 2023

How do you increase customer adoption to grow your product ? In this article, we cover the benefits of increasing adoption and the metrics you should be tracking. Plus, learn the proven strategies that help SaaS companies increase their customer adoption rates. Userpilot can help product teams increase customer adoption.

Metrics 78

Metrics Strategy Customer Lifetime Value Innovation 78

SaaStr

MARCH 10, 2023

Their sales team is three times more effective at closing product-led opportunities vs. traditional MQL or hand-raisers. Do you want to offer a free trial vs. freemium? Are active users consistently stopping their journey at the same spot? Phase One: Make A Good Product If you want people to love your product, it must be good.

Sales 196

Sales Travel Forecasting Startup 196

User Pilot

JULY 27, 2023

Technology Adoption Rate : This metric measures the rate at which your organization adopts and integrates new technologies or tools within its infrastructure and processes. Tracking the technology adoption rate helps evaluate your company’s readiness for innovation and its ability to adapt to technological advancements.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

User Pilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Let’s dive in!

AI Search 89

AI Search AI Payment Solutions ChatGPT 89

User Pilot

FEBRUARY 4, 2023

There are three main growth metrics you should be tracking: monthly active users and daily active users, retention rate , and churn rate. Finally, act on that data to improve product adoption. Growth analytics vs product analytics Let’s break down the differences and similarities between these two analytics.

Acquisition 87

Acquisition Retention Churn Metrics 87

User Pilot

FEBRUARY 10, 2022

Want to improve your feature adoption metrics but don’t know where to start? Improving feature adoption for your SaaS product needs to be contextual. Tracking the right metrics will help you create a well-informed feature adoption strategy. What is feature adoption in SaaS? How to measure feature adoption?

Metrics 89

Metrics SaaS Onboarding Engagement 89

User Pilot

JANUARY 19, 2023

Key quantitative metrics that you should measure are: Trial-to-paid conversion rate , Product adoption rate, Feature usage rate, Customer acquisition cost, Retention rate , Customer health score , Churn rate , Customer lifetime value , Gross profit margin & Monthly recurring revenue. Quantitative vs qualitative metrics.

Metrics 89

Metrics Customer Lifetime Value Retention Onboarding 89

User Pilot

FEBRUARY 24, 2023

TL;DR Appcues is a product adoption platform that allows you to track and analyze product usage and design onboarding experiences to drive feature and product adoption. Userpilot is an alternative adoption tool that offers more comprehensive analytics features at a lower price point. Appcues is a product adoption platform.

Software Review 82

Software Review Engagement Onboarding Pricing 82

User Pilot

MARCH 6, 2024

To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality. What distinguishes them is their focus. Product funnel.

Social Media 77

Social Media Sales Funnel Acquisition Retention 77

User Pilot

APRIL 30, 2022

Product-led vs sales-led growth? In this blog post, you’ll learn an honest opinion about both growth strategies. Onboarding checklists can also serve as a guide to help users reach the activation stage immediately. Product-led vs sales-led: What’s the difference? Product-led growth vs sales-led growth.

Sales 88

Sales Acquisition Onboarding Sales Funnel 88

User Pilot

JANUARY 31, 2023

If there’s one critical skill for product managers to nail, it’s customer activation. In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. What is customer activation?

Strategy 87

Strategy SaaS Software Review Onboarding 87

User Pilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. WalkMe can also be used for SaaS user onboarding and product adoption , but it’s just not their focus. What’s even the difference?

Software Review 91

Software Review Technical Review Onboarding Systems Review 91

SaaStr

JANUARY 6, 2021

Why Horizontal vs Vertical Growth . It’s more a matter of “when” not “if” to change the bottoms up adoption in order to be able to layer on higher and higher sales enterprises. Words of Advice from Howie Liu: Actively seek out diverse sources of advice. Words of Advice from Howie Liu: Actively seek out diverse sources of advice.

Scale 189

Scale Software Review Scaling Sales Hiring 189

User Pilot

JUNE 27, 2023

Seems like you’re pitting LouAssist vs ProductFruits vs Userpilot? TL;DR LouAssist is a user-friendly product adoption and onboarding platform. Userpilot is a comprehensive digital adoption platform (DAP). Comparing LouAssist vs ProductFruits vs Userpilot? Let’s dive straight in!

Software Review 52

Software Review SaaS Onboarding Underperforming Technical Team 52

User Pilot

FEBRUARY 21, 2023

Heap vs Pendo? Pendo is a digital adoption platform with robust analytics functionality. Userpilot is another product adoption tool with solid analytics , user sentiment tools, and an engagement layer that come at the fraction of the price of the alternative products. Heap vs Pendo: Heap Review. Book the demo!

Software Review 88

Software Review Underperforming Technical Team Technical Review Systems Review 88

User Pilot

JUNE 5, 2023

TL;DR The SaaS conversion funnel is a visual representation of your ideal customer journey from awareness to product adoption and revenue expansion. There are six stages of the funnel: Acquisition , Activation , Adoption , Retention , Referral , and Revenue (AAARRR); and, success is measured differently across each stage.

SaaS 66

SaaS Sales Funnel Customer Lifetime Value Acquisition 66

User Pilot

FEBRUARY 6, 2023

Can a user engagement funnel help you grow a loyal customer base and retain more active customers ? It begins with the first customer interaction and continues in-app past the activation point until the user becomes a brand advocate. Tease and announce new features to generate excitement and boost feature adoption. User journey.

Engagement 82

Engagement SaaS Sales Funnel Onboarding 82

User Pilot

JANUARY 23, 2023

This means having a defined strategy for each stage of the funnel – Acquisition, Activation, Adoption, Retention, Revenue, and Referral. Growth marketing vs. traditional marketing To understand growth marketing, we must contrast it with traditional marketing. Then, create a strategy, track key metrics , and iterate.

Growth Marketing 86

Growth Marketing Marketing Growth Hacking SaaS 86

User Pilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Lifetime Value 79

Customer Lifetime Value Sales Funnel Onboarding Acquisition 79

User Pilot

MARCH 20, 2023

Pendo vs Mixpanel? TL;DR Pendo is a product adoption tool whereas Mixpanel is a purely analytics software. Userpilot offers a range of analytics features, feedback tools, and an engagement layer, which makes it an all-around adoption platform at a competitive price. Pendo, on the other hand, is a product adoption platform.

Mobile 71

Mobile Retention Pricing Engagement 71

User Pilot

NOVEMBER 30, 2022

Feature-specific metrics , like Time to Adopt or Feature Adoption Depth, are very important after the feature release. Time to adopt – the time it takes users to start using the feature regularly, measured from the moment they activate it. Examples of metrics to add to the product management dashboard.

Management 88

Management Customer Lifetime Value Metrics Engagement 88

User Pilot

MAY 11, 2022

You can use product usage data to develop an effective marketing strategy, improve products, retain customers , as well as to accelerate customer adoption. There’re eight key product user segments to focus on: new users and existing users, free trial vs. lifetime free vs. paying users, and users that haven’t engaged with a core feature.

SaaS 86

SaaS Underperforming Technical Team Onboarding Churn 86

User Pilot

OCTOBER 20, 2021

If you’re looking at using Pendo or Walkme to create product tours and walkthroughs to enhance your user onboarding flow and track user activation, this post is a must. Today we’re going to put them head-to-head to see which comes out as the strongest digital adoption platform. User journey showing the “Activation” stage.

Software Review 76

Software Review Technical Review Onboarding Pricing 76