SaaStr

DECEMBER 21, 2023

At Workshop Wednesday, held every Wednesday at 10 a.m. At the same time, the 10-year benchmark rate has gone from 2.2% What’s really going on in the world of SaaS right now, from software valuations to business performance to interest rates? today, so the ten-year is up almost double. There are two reasons for this.

SaaS 284

SaaS Software Metrics Revenue 284

Sales Hacker

DECEMBER 9, 2021

Benchmarking. Benchmarking helps buyers better define goals, journeys , and practical next steps to solve problems via relative performance scores and journeys. Complimentary onsite workshops. GTMP conducted the formal interview, and the Conde Nast team had 15 minutes of direct interaction and discovery with each prospect.

Innovation 122

Innovation Development Business Marketplace as a Service 122

Unbounce

JUNE 24, 2020

According to Workshop Digital’s Andrew Miller, this sort of tech has overturned a lot of longstanding PPC best practices. Andrew Miller, Co-Founder, Workshop Digital. Our Conversion Benchmark Report crunched the data from 34 thousand landing pages. Sample benchmarks for home improvement landing pages. Some still do.)

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Sales Hacker

AUGUST 19, 2022

This article is an excerpt from Outreach’s Unleash Customer Workshop: “Content Therapy.” Setting benchmarks for performance and measuring them. Your content strategy evaluation should start with understanding your team’s current challenges. There’s no method, only madness.

Strategy 113

Strategy Underperforming Technical Team Management Systems Review 113

Unbounce

SEPTEMBER 28, 2020

For instance, when organizations make equal pay a priority , they’re 19% more likely to exceed industry-average levels of productivity and 54% more likely to beat industry-average turnover benchmarks. An invitation to two live workshops (via remote webinar) with advocates and experts to provide guidance and answer your questions.

Compensation 141

Compensation Technical Review Software Review Benchmarks 141

ChurnZero

NOVEMBER 22, 2021

In this article, we cover: Budgeting Benchmarks: Do They Cause More Harm than Good? This article is adapted from an in-person workshop presented by Kristen Hayer , Founder and CEO of The Success League , at BIG RYG , ChurnZero’s annual Customer Success leadership summit. Budgeting Benchmarks: Do They Cause More Harm than Good?

Customer Success 98

Customer Success Sales Hiring Headcount Benchmarks 98

Totango

DECEMBER 28, 2021

These can be delivered through formats such as seminars, workshops, certification programs and degree programs. You can schedule NPS survey requests to be automatically emailed to customers who reach designated benchmarks in their customer journey , such as completing onboarding or using your product for a specific length of time.

Churn 102

Churn Strategy Technical Review Benchmarks 102

Sales Hacker

APRIL 19, 2022

For instance, according to our benchmark report, RevOps-developed plans had the most trust. Comp workshops between reps and sales management also create a safe space to ask and address any rep-level questions. In our benchmark report, we found that about half of the participating SaaS companies used quarterly quotas.

Compensation 98

Compensation Sales Recruiting Sales Hiring Retention 98

GetUplift

JANUARY 26, 2020

The “just-a-taste” free course, webinar or workshop. Essentially, a free course, a webinar or workshop series is a preview to a full course you’re offering. . In it you’ll find benchmarks on how people use Social Media, strategies businesses follow, their results, the platforms that are most engaging and successful. .

Social Media 138

Social Media Travel Sales Hiring Benchmarks 138

Intercom, Inc.

JULY 15, 2021

Arin has even successfully conducted customer workshops with Lego bricks. We also try to keep an eye out: can we benchmark our experiences? We were getting into a newer market around data ops, so we pulled together a customer workshop with over 30 customers. Prototype it til you make it. A little story.

AI Search 245

AI Search AI Scale Artificial Intelligence 245

Sales Hacker

MAY 28, 2019

This all-day workshop is led by Julie Weill Persofsky , a Partner at Winning By Design. She’s covering some SaaS sales fundamentals, like how the SaaS model is built for compounding growth, key methods of acquisition, benchmarking, and key methods of expansion.

Sales Recruiting 14

Sales Recruiting Sales Hiring Scale Sales 14

ChurnZero

MARCH 16, 2021

In this workshop, you’ll learn how to gather, incorporate and create a customer feedback loop to continuously improve your product at scale and reduce customer churn. . The 5 Metrics and Benchmarks You Should Track to Maximize Your Company’s Valuation with Redpoint Ventures .

Customer Success 69

Customer Success Scale Benchmarks Churn 69

ChurnZero

OCTOBER 15, 2021

During one of our BIG RYG Hyper-Workshops on budgeting for Customer Success headcount, Kristen Hayer of The Success League, framed this shift by explaining that as a CS leader, you’re not running a happiness team, you’re running a revenue team. Why NRR benchmarks are dangerous. Be prepared to be benchmarked.

Customer Success 97

Customer Success Benchmarks Scale Underperforming Technical Team 97

ChurnZero

MARCH 22, 2023

You’ll likely need to combine this with a top-down benchmark that your company might be using to estimate the number of CSMs needed. Join Kristen at ChurnZero’s RYG Workshop in Austin, Texas on March 23. This will give you a realistic ratio of customers to CSM for that specific segment. A typical one is $X million per CSM.

Customer Success 97

Customer Success Headcount Finance Leadership 97

Sales Hacker

MARCH 5, 2019

Misha’s sales enablement workshops are spectacular and one of their kind. His unparalleled enthusiasm toward Sales Development has set new benchmarks for others.”. “Tinique’s sales onboarding is hailed by all her clients. She also mentors aspiring future sales leaders providing them with excellent advice and support.”.

Sales Hiring 110

Sales Hiring Scale Sales Leadership 110

Chart Mogul

MARCH 21, 2019

A simple narrative arc like this can be used to structure customer success stories, proposals, and workshops (source: [link] ). Using ASP to benchmark your SaaS sales team. Don’t forget the characters — try to position the customer as the protagonist, a champion of software. How InsureSign uses ChartMogul to track sales leads.

Sales Recruiting 68

Sales Recruiting Sales Technical Review Software Review 68

User Pilot

AUGUST 19, 2024

MeasuringU’s “Usability Metrics and Benchmarking” : Focuses on the quantitative aspects of usability testing, this webinar teaches how to set benchmarks and analyze user data to make informed design decisions.

User Experience 52

User Experience Interviewing Benchmarks Onboarding 52

ChurnZero

SEPTEMBER 29, 2023

Industry and product benchmark achievements: Customers want to know what other customers who share the same attributes are doing and how they stack up against them. Praise customers whenever they reach or exceed a benchmark set by the broader industry or relevant customer cohorts within your company.

Benchmarks 52

Benchmarks Engagement Customer Success Communication 52

Sales Hacker

MARCH 5, 2019

Misha’s sales enablement workshops are spectacular and one of their kind. His unparalleled enthusiasm toward Sales Development has set new benchmarks for others.”. “Tinique’s sales onboarding is hailed by all her clients. She also mentors aspiring future sales leaders providing them with excellent advice and support.”.

Sales Hiring 75

Sales Hiring Scale Sales Leadership 75

Chart Mogul

JUNE 16, 2023

This year we printed a summary version of our SaaS Benchmarks Report 2023. Inside attendees could find key SaaS insights and benchmark their own company’s metrics against over 2,000 SaaS businesses. Jason Lemkin’s key presentation featured our insights from the Benchmarks Report. Conversations, impressions, pageviews, etc.

Strategy 52

Strategy SaaS Benchmarks Travel 52

User Pilot

AUGUST 28, 2024

MeasuringU’s “Usability Metrics and Benchmarking” : Focuses on the quantitative aspects of usability testing, this webinar teaches how to set benchmarks and analyze user data to make informed design decisions.

User Experience 52

User Experience Interviewing Leadership Benchmarks 52

ChurnZero

MARCH 22, 2023

You’ll likely need to combine this with a top-down benchmark that your company might be using to estimate the number of CSMs needed. Join Kristen at ChurnZero’s RYG Workshop in Austin, Texas on March 23. This will give you a realistic ratio of customers to CSM for that specific segment. A typical one is $X million per CSM.

Customer Success 59

Customer Success Headcount Finance Leadership 59

OpenView Labs

APRIL 10, 2019

That’s why according to the Content Marketing Institute’s 2019 Industry Benchmarks, Budgets, and Trends report , 74% of B2B marketers have begun creating long-form content. Recent studies show that the average length of blog posts that list on the first page of Google is about 1,890 words. Source: Backlinko. The reason?

B2B 70

B2B Outsourcing Services Social Media Outsourced Development 70

User Pilot

AUGUST 30, 2024

MeasuringU’s “Usability Metrics and Benchmarking” : Focuses on the quantitative aspects of usability testing, this webinar teaches how to set benchmarks and analyze user data to make informed design decisions.

User Experience 52

User Experience Leadership Interviewing Onboarding 52

User Pilot

AUGUST 28, 2024

MeasuringU’s “Usability Metrics and Benchmarking” : Focuses on the quantitative aspects of usability testing, this webinar teaches how to set benchmarks and analyze user data to make informed design decisions.

User Experience 52

User Experience Trends Interviewing Onboarding 52

Frontegg

NOVEMBER 4, 2021

Under his supervision, HubSpot has become a true industry benchmark. Make sure you check out his website to gain access to exclusive lectures, articles, tutorials, and workshops. . #3 – Eric Peters. Growth Product Manager at Hubspot. Follow Him on LinkedIn and Twitter. Eric Peters is a true PLG rockstar.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

BetterCloud

NOVEMBER 3, 2021

Benchmark reports. For BetterCloud customers, I’m thrilled to announce new benchmark reports within the product. Join us for exciting keynote sessions, SaaSOps expert panels, product workshops, and much more. Learn more here. For more content about IT transformation and taking IT to new heights, register for free right here.

SaaS 52

SaaS Scale Benchmarks Cloud 52

Valuize Consulting

OCTOBER 20, 2021

By performing a customer journey mapping workshop with all of your cross-functional teams, you can identify each of the important touchpoints and moments that are going to drive them toward value. Start With A Customer Journey Map.

Data 52

Data Customer Success Scale Government 52

GetUplift

MARCH 15, 2019

Making mistakes is not fun, especially when you can avoid them by watching this workshop. Hunter says, “Do you have any benchmarks or data for scroll depth and CTA placement? David Darmanin, HotJar’s CEO puts it: “If you don’t know what you’re looking for in your heatmaps, you’re basically screwed”. You have to be good at both.

Interviewing 80

Interviewing Technical Review Engagement Data 80

Chart Mogul

JULY 30, 2024

They provide support and entrepreneurial training through one-to-ones with a mentor, workshops, and group classes. These are set-up programs that have extensive itineraries covering workshops, seminars, and boot camps. Founders have access to knowledgeable mentors in business who are there to answer questions and provide guidance.

SaaS Payments 52

SaaS Payments Investment Payment Methods Payments 52

ChurnZero

OCTOBER 31, 2023

Some of the investors at SaaS Capital have noted in their customer retention benchmark report this happens a lot among early-stage companies. Source: “Retention Starts in Implementation” workshop at BIG RYG by Jeff Kushmerek 5.

Underperforming Technical Team 52

Underperforming Technical Team Outsourced Development SaaS Sales Hiring 52

User Pilot

JUNE 19, 2024

Market and competitive analysis : Perform market research to understand industry trends and competitor strategies to develop benchmarks for product performance based on market data. Reporting and communication : Create detailed reports and analytics dashboards to present insights to stakeholders.

Management 52

Management Payment Solutions Payments Payment Services 52

User Pilot

JUNE 27, 2024

Market and competitive analysis : Perform market research to understand industry trends and competitor strategies to develop benchmarks for product performance based on market data. Reporting and communication : Create detailed reports and analytics dashboards to present insights to stakeholders.

Management 52

Management Data Analysis Social Media Market Research 52

User Pilot

MARCH 14, 2024

Heap doesn’t make us regret not having thought ahead and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of. The lack of support from Heap reps (specifically in the form of workshops, examples using our data, walk-throughs, q&a has been pretty terrible.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

SaaStr

SEPTEMBER 17, 2019

You mentioned you just recently workshopped your values, so tell us about some of the things that you have done to instill that in your culture so they’re friendly reminders but not something that has to be written down or has to be really forced. Caitlin Bartley: Awesome. Melanie T.:

Data 134

Data Scale Interviewing Churn 134

Unbounce

OCTOBER 24, 2023

3) Webinars A webinar, short for “web seminar,” is a live or pre-recorded online presentation or workshop that allows you to interact with your audience in real-time (their real-time, not yours, if it’s pre-recorded). They introduce the workshop host so you know who to expect going in.

Marketing 52

Marketing Strategy SaaS Social Media 52

User Pilot

MARCH 14, 2024

Heap doesn’t make us regret not having thought ahead and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of. The lack of support from Heap reps (specifically in the form of workshops, examples using our data, walk-throughs, q&a has been pretty terrible.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52