SaaStr

SEPTEMBER 24, 2021

Devon Rutherford, Managed Services Program Manager & Pre-Sales Manager @ Leaseweb. Matteo De Renzi, Managing Director, B2B Marketplace @ GT Gettaxi (Gett). Khalid El Khatib, SVP of Marketing & Communications @ Stack Overflow. Heidi Elmore, Head of Unified Communications @ Zoom. Varun Parmar, CPO @ Miro.

VP of Engineering 269

VP of Engineering Technical Cofounder CTO Coach CTO Hire 269

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Tailor experiences, from onboarding to customer service, ensuring each subscriber feels uniquely valued.

Retention 52

Retention Engagement Strategy AI Search 52

Blulogix

FEBRUARY 18, 2024

Product and Service Innovation: Analytics uncovers gaps in current offerings and highlights areas for improvement or innovation. This insight drives the development of new features, services, or subscription tiers that meet evolving customer needs.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

SaaStr

AUGUST 29, 2022

5 Critical and Company-Altering Learnings from B2B Startups with Y Combinator : Anu Hariharan , Managing Director at Y Combinator, will share key learnings from top B2B startups and how these pivotal lessons help founders build in any sector. Today’s economic headwinds will hasten the arrival of a new era in B2B sales.

Scale 235

Scale Sales Hiring Marketplace as a Service B2B 235

Blulogix

FEBRUARY 13, 2024

This blog post explores effective techniques for identifying what your customers truly value and how to align your subscription offerings with these expectations, ensuring your services resonate deeply with your audience. Look for trends that indicate what features or services customers use most and what drives their satisfaction.

Subscription 52

Subscription Payment Features Marketplace as a Service B2B 52

Blulogix

FEBRUARY 16, 2024

Select the Right Automation Tools: Choose automation platforms that integrate seamlessly with your existing CRM, billing, and service delivery systems. The tools should offer flexibility to customize workflows and communication based on your business needs.

Payments 52

Payments Payment Services Revenue Management 52

Blulogix

FEBRUARY 10, 2024

Enhance Quote Accuracy with Configurators: Utilize product and service configurators to ensure that quotes are accurate and tailored to customer needs. Ensure Transparent Communication: Maintain open lines of communication with customers throughout the Q2C process.

Payments 52

Payments Payment Services Payment Solutions Payment Methods 52

SaaStock

FEBRUARY 13, 2019

The platform integrates with 100+ shipping services and ensures discounts for many of them. The platform enables the two sides to better communicate via social media and messaging. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Eduardo Müller, Founder & CEO, B2B Stack.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

SaaStr

MARCH 17, 2020

They announced a new “Hired Flex” option with a flexible monthly and pay-per-hire rate, a “Self Service” signup for startups to get immediate access to Hired’s marketplace, and announced that “Hired Assessments” will now be a part of every package to democratize opportunity through skills-based hiring. SaaSOptics .

Sales Hiring 190

Sales Hiring Scale Payment Features Marketplace as a Service 190

SaaStr

APRIL 14, 2020

In today’s fast-paced B2B marketplace of instant communication and process automation , businesses cannot afford to rely on the classic definition of a deal. Client services – 22%. Treat deals as dynamic. If you’re following along, then you can probably guess what elite sales teams have done. Finance – 38%.

Technical Review 232

Technical Review Marketplace as a Service Software Review Construction 232

User Pilot

APRIL 25, 2024

This process helps you understand what motivates your customers, enabling you to tailor your products and services to minimize risks from the start. Maintaining clear lines of communication with your market research team is crucial for achieving both punctuality and quality in outcomes.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

User Pilot

MARCH 20, 2024

The open-source model creates revenue by charging for beyond-the-basics services. You might sell your software for a one-time fee, offer it through a subscription model, or even bundle it with other products or services. The product model monetizes user-generated data for targeted marketing , creating revenue without direct charges.

Software 59

Software Revenue Strategy Advertising 59

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. In B2B sales we'll be using call recording, call transcriptions, call analytics and call scoring. Professional Sales SALES STACK.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. NP Digital Marketing Services.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

SaaStr

JUNE 10, 2021

So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. And service many times means it’s human beings doing it. So how does this even work with software as a service.

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

FastSpring

APRIL 13, 2023

But they quickly realized the market was too small and that there was a bigger opportunity elsewhere — in wider B2B and B2C commerce. But it’s not great yet about communicating that information in a real world way. And there’s a strong use case in b2b, which is, hey, we have large, large equipment.

Payment Methods 115

Payment Methods Marketing Payments SaaS Payments 115

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Which problems are the most pressing for your and your B2B sales team? Which B2B sales technology trends will deliver on their promise and help you make it to and beyond your goals? Being a B2B buyer isn't easy. 2022: Sales Tools.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

Baremetrics

SEPTEMBER 16, 2021

Communicate with Your Audience on Social Media Conclusion. LTV, or CLV, is the predicted amount a customer will spend on your product or service while they’re your customer. Why You Need to Measure LTV This metric is one of the critical performance criteria for the entire enterprise, especially in B2B sales or e-commerce.

Business 97

Business Social Media Marketplace as a Service Mobile 97

Sales Hacker

APRIL 1, 2021

While that can feel like a B2C trend, your B2B shoppers and targets are doing much the same thing. McKinsey notes that B2B decision-makers are pushing to e-commerce and e-commerce-like sales cycles, and up to 80% prefer either digital self-service tools or to contact teams remotely.

Outsourcing Services 67

Outsourcing Services Payment Services SaaS Payments Transportation 67

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Entry level application (<$5,000 p.a.).

Business Model 195

Business Model Scale Pricing Payment Methods 195

Totango

FEBRUARY 21, 2020

As the digitization of the marketplace reaches near-saturation, organizations will compete for customers based on value derived—and this will be driven by customer success. Flexible subscription and recurring revenue models mean the customer is in control of their service and tech partnerships and reserve the right to move on to a competitor.

Customer Success 83

Customer Success Trends Scale Customer Lifetime Value 83

yoursales

NOVEMBER 8, 2023

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for Professional Sales SALES STACK 2023: Sales Tools for Professional Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever. Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

FastSpring

APRIL 7, 2022

They also noticed a lack of transparency and efficiency in the services that were being provided at the time and decided to fix that problem. In their case, it meant targeting logistics companies whose messaging and notifications strategy were a great fit for Messente’s service. Expand with your customers.

SaaS Payments 118

SaaS Payments Technical Advisors Payment Services Payments 118

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive. Sending emails in Mailchimp.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

FastSpring

JANUARY 8, 2019

Amazon Marketplace. Selling on the Amazon Marketplace can significantly boost volume through your store. Amazon charges fees on every sale through the Marketplace. A marketing concept where a business offers several related products or services and sells them as one package solution, often at a reduced price. Cross-sell.

Payment Methods 61

Payment Methods Merchant Services Payment Services Outsourcing Services 61

SaaStr

JULY 11, 2019

I invest across consumer, B2B SaaS companies, and then also dev tools and infrastructure companies as well. It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. It’s been really fun to be on the investor side.

Scale 116

Scale Marketplace as a Service Sales Recruiting Scaling 116

Intercom, Inc.

MAY 10, 2018

Switching to a different service is something that takes a lot of effort. With B2B, bottoms-up SaaS companies, even Intercom, there is a lot of viral spread because so many people are busy collaborating with each other. I saw both sides of the marketplace, which was a lot of fun. You joined on the supply side, correct?

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

Unbounce

SEPTEMBER 16, 2021

Across social platforms like Facebook, Instagram, Twitter, LinkedIn, and Youtube, standard placements for display ads are: Stories Timelines Video feeds Right column (Facebook) Marketplace (Instagram) Explore section Messenger inbox and sponsored messages. On average, 52% of B2B PPC ads point to their homepage instead of a landing page.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Sales Hacker

SEPTEMBER 2, 2020

In this article we’ll review the four main sales motions B2B SaaS teams use: Field sales ( outside sales ). And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. Companies operating in well-digitized industries (media, IT, finance, professional services).

Scale 108

Scale Outsourcing Services Sales Technical Review 108

Chaotic Flow

SEPTEMBER 17, 2013

As with our partygoers, network effects kick in for your SaaS customers when the value they see in your service increases with the number of other customers using your service. Your SaaS marketing plan should nurture community by enabling communication, sharing and collaboration between your customers and prospects.

SaaS 122

SaaS Marketplace as a Service Customer Lifetime Value Acquisition 122

Sales Hacker

MARCH 2, 2020

B2B Is Really P2P. This is the modern edition of a business classic, confronting the rapidly evolving world of B2B sales with real-world examples, new strategies for confronting competition, and a special section featuring the most commonly asked questions from the Miller Heiman workshops. Strategy and Process. Hacking Sales.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

OpenView Labs

NOVEMBER 30, 2021

Look for ways to quantify customer insights to develop proprietary benchmarks and communicate the value of your product. The truth is that we’re in the early innings of non-software revenue streams like payments, FinTech, marketplaces, marketing/lead generation, and even advertising (yep, even Zoom is now piloting ads ). .

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Sales Hacker

APRIL 26, 2022

Kathleen is SVP of Marketing at Tradeswell , where she’s on a mission to empower a new generation of digital-first marketplace brands. If you missed episode 205, check it out here: Changing How You Communicate with Buyers with Shruti Kapoor. There are some companies in the B2B space that do that really well.

Revenue 80

Revenue Sales Hiring Marketing Marketplace as a Service 80

Sales Hacker

MARCH 30, 2021

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable. And finally, we just turned SalesHacker.com into a community. Check out Outreach.io

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

OpenView Labs

MAY 12, 2020

loyal customers, how the company differentiates its brand in the marketplace, and why they founded a thriving user community. Small businesses or teams who adopt it self-service. The power of B2C tactics in a B2B market and brand differentiation. Notion: A small company with a big audience.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98