SaaStr

FEBRUARY 3, 2025

There have been so many price increases since 2021, many apps are 40% or more expensive than they were in 2021. To raise prices even more? DeepSeek has, at least in theory, cut the price of AI for SaaS as much as 90% overnight. And in Classic B2B you are raising my prices this quarter again ? But will it hold?

AWS 299

AWS AI Software Business 299

Sales Hacker

FEBRUARY 7, 2025

SaaS pricing isn’t static – it’s a living strategy that grows with your company. In this article we dive into a playbook for pricing across different stages of company growth, inspired by Geoffrey Moore’s Crossing the Chasm. Example: Dropbox initially used a freemium model to attract individual users.

Pricing 111

Pricing Scale SaaS Technical Review 111

Clouded Judgement

JANUARY 24, 2025

A core question is whether these powerful reasoning models truly “generalize” well. In AI terminology, “generalizing” refers to a model’s ability to apply learned knowledge to new tasks or unseen data. However the pace of innovation in large language models is extraordinary.

Enterprise 157

Enterprise AI Cloud Artificial Intelligence 157

Sales Hacker

MARCH 18, 2020

Informed and actionable business decisions now happen easily, thanks to artificial intelligence (AI) and machine learning (ML). In fact, PWC’s global artificial intelligence study reveals that artificial intelligence has a potential contribution of $15.7 trillion to the world by 2030.

Artificial Intelligence 120

Artificial Intelligence Machine Learning Scale AI 120

SaaStr

APRIL 28, 2025

If a prospect asks about integrations, pricing details, or implementation requirements that you’re unsure about, you’ll simply ask your AI, and it will provide the perfect answer in real-time. It can handle pricing questions, objections, and proposals without emotional baggage or commission pressure.

AI 245

AI Underperforming Technical Team Sales Technical Review 245

Intercom, Inc.

FEBRUARY 22, 2019

Artificial intelligence is radically redefining the customer service landscape. A customer service chatbot is a bot that uses artificial intelligence and machine learning to answer basic customer questions via a live chat messenger. or “what is your pricing?”.

AI Search 267

AI Search Artificial Intelligence AI Scale 267

Tom Tunguz

JULY 24, 2024

Then we began to add routers, mixtures of experts, & small language models. Now we’re realizing the LLM architecture isn’t the best at planning work : reinforcement learning is better & must be integrated. OpenAI announced free fine-tuning for models to entice customers to use their platform.

AI 307

AI Artificial Intelligence AWS Innovation 307

Blulogix

DECEMBER 23, 2024

By Inga Broerman How Usage-Based Pricing is Transforming Subscription Billing The subscription economy is undergoing a transformation, driven by the rising popularity of usage-based pricing. Schedule a Demo Today The Shift to Usage-Based Pricing Its an inevitable now. The chickens are coming home to roost for good in 2025.

Payment Features 52

Payment Features Subscription Pricing Artificial Intelligence 52

SaaStr

APRIL 8, 2020

Profitwell’s Free Pricing and Retention Audits. Click here for Profitwell’s free pricing and retention audits (a meeting with the Profitwell team for a free analysis of either your pricing or retention). UruIT’s Free Machine Learning Consultation. Where can I find the deal?

Machine Learning 307

Machine Learning Artificial Intelligence SaaS Consulting 307

Sales Enablement, SaaS and Growth

MAY 20, 2025

Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. Price point is moderate (9-11 for 8 wings). Premium price point (12-15 for 8 wings) with upscale casual atmosphere.

Branding 130

Branding AI Technical Review Software Review 130

Clouded Judgement

AUGUST 25, 2023

As far as an expected timeline - typically companies launch their roadshow ~3 weeks after filing their initial S-1 (the roadshow launches with an updated S-1 that contains a price range). After the roadshow launch there’s typically ~2 weeks before the stock starts trading.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

SaaStr

DECEMBER 27, 2024

Existing distribution channels: While startups are racing to build distribution, incumbents already have it However, the business model disruption around AI pricing remains a challenge for larger players to navigate.

AI 290

AI Marketing SaaS Interviewing 290

SaaStr

OCTOBER 20, 2022

One thing that is clear is that public SaaS and Cloud stock prices are way down. CIOs’ top areas of increased investment for 2023 include “cyber and information security (66%), business intelligence/data analytics (55%) and cloud platforms (50%). So are we in some sort of downturn — or aren’t we? But is spending?

Forecasting 305

Forecasting Artificial Intelligence Software Business 305

Clouded Judgement

JULY 16, 2024

As far as an expected timeline - yesterday the company filed an amended S-1 with a $17 - $19 price range (more on that in a minute). In addition to our financial and operational capabilities, the Digital Finance Cloud embeds powerful applied AI and machine learning technologies to further enhance our offering to customers.

Benchmarks 295

Benchmarks Data Machine Learning Artificial Intelligence 295

Clouded Judgement

FEBRUARY 7, 2025

These seem like perfect fits for LLM based applicatiosn. Perfect for a LLM! Subscribe now “Grouping + AI” for Triage One area I’m quite excited to see AI revolutionize is “grouping + triage” workflows. There are so many of these workflows out there today, and many of them are quite manual.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

Sales Enablement, SaaS and Growth

MAY 20, 2025

Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. Risks involve pricing pressure from national grocers, potential saturation in the gourmet category, and economic sensitivity of discretionary spending.

Social Media 130

Social Media Scale Traceability AI 130

Sales Enablement, SaaS and Growth

MAY 20, 2025

Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. Its price point will be above fast-casual but below fine dining, creating a sweet spot for modern diners who crave both style and substance.

AI 130

AI Social Media Artificial Intelligence Branding 130

SaaStr

APRIL 13, 2025

Shared UX : Customers gain “superpowers” by learning one system, making them more likely to buy additional products. Pricing advantages : Compound products can optimize pricing across their entire bundle, allowing them to “run circles around competitors” in specific product categories.

Startup 162

Startup Sales Hiring Underperforming Technical Team Cloud 162

Tom Tunguz

MAY 22, 2024

“Large cloud providers continue to drive strong growth as they deploy and ramp NVIDIA AI infrastructure at scale and represented the mid-40s as a percentage of our Data Center revenue.” As the prices for GPUs increases, so do NVIDIA’s profits, to a staggering degree - nearly 10x in dollar terms in 2 years.

Artificial Intelligence 230

Artificial Intelligence Cloud AI Government 230

Andreessen Horowitz

APRIL 8, 2024

Artificial intelligence is transforming every aspect of technology, from how we code to how we sell to how we build companies. But perhaps more than any other sector, artificial intelligence is transforming the physical world in ways that were recently unimaginable. We couldn’t agree more.

Pricing 110

Pricing Artificial Intelligence AI Innovation 110

SaaStr

MARCH 1, 2024

The number of patents filed in 2021 in Artificial Intelligence was 30x the number published six years earlier. We’re on the cusp of a golden age in AI, and the lesson learned from Cloud was that Cloud sped up the pace of development by a lot. The automations are an add-on, priced at 50% of core offerings. Drop in costs.

Generative AI 298

Generative AI Outsourcing Services AI Software Review 298

SaaStr

JANUARY 17, 2025

Pricing Strategy : Consider whether AI features should be packaged as part of existing products or as separate offerings, based on how value scales with usage. Risk Management: For companies like Rubrik working in sensitive areas like cybersecurity, ensuring AI recommendations are highly accurate and safe is crucial.

AI 264

AI Cybersecurity User Experience Scaling 264

Intercom, Inc.

JULY 25, 2022

When departments fail to share information, pool resources, and share contextual data and insights, it’s often the customer who pays the price with a lackluster customer experience. Businesses strive for greater cross-functional collaboration. And ultimately, it’s the business who will swallow the cost of lost customers and revenue.

Technical Review 209

Technical Review Engagement Artificial Intelligence Systems Review 209

SaaStr

FEBRUARY 7, 2025

These early conversations helped shape Databricks product, pricing, and go-to-market strategy. Pricing: Keep It Simple (At First) Databricks started with a simple, consumption-based pricing model. So having a consumption-based pricing model makes a ton of sense. Keep pricing simple and optimize packaging.

Scale 182

Scale Sales Hiring Scaling Revenue 182

Sales Enablement, SaaS and Growth

MAY 20, 2025

Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. Ribhouse CPH in Nyhavn targets tourists with commercialized, inauthentic American food at premium prices.

AI Search 130

AI Search Branding AI Technical Review 130

SaaStr

NOVEMBER 15, 2022

As Gleklen says, “We actually see this monolith falling apart, and it’s falling apart primarily due to what we view as two of the biggest drivers for value creation today: Machine learning and product-led growth.”. The Transition from SaaS Metrics to Cohort Economics. So, where should cloud businesses go from here?

Metrics 277

Metrics Machine Learning Artificial Intelligence Technical Review 277

SaaStr

JULY 3, 2024

If you have 2,000 salespeople globally, you can inform them about pricing and the competitive landscape through bite-sized videos instead of long, boring emails. The bar is high, and you probably won’t be the best at building a fully generalized LLM model unless you’re Anthropic, OpenAI, or Google.

Enterprise 298

Enterprise AI Search AI Artificial Intelligence 298

SaaStr

APRIL 13, 2025

Pricing Pressure : AI is driving down the cost of certain types of software, especially those that rely heavily on manual processes or human intervention. If your product doesnt leverage AI to deliver more value at a lower cost, youll find it hard to justify your pricing.

AI 165

AI B2B Startup Innovation 165

SaaStr

DECEMBER 6, 2023

Box has hundreds of petabytes of unstructured data, and being able to close your eyes and hand that over to a super-intelligent computer, you have 100x more leverage on what you can do with your information. Box’s Pricing Model to Maintain Efficient Growth: Box came up with a clever model. The customer is exhausted.

AI 292

AI Sales Hiring Scale Artificial Intelligence 292

SaaStr

DECEMBER 22, 2022

Deliver a better buyer experience by combining content, price quotes, e-sign, and sales transactions into a single, mobile-friendly webpage. There is no coding required, and the platform utilizes Machine Learning and patented technology to make the creation and implementation of automations 10X faster than traditional platforms.

Scale 55

Scale Onboarding Government compliance 55

Tom Tunguz

MARCH 26, 2019

Second , in early markets, most of the buyers don’t understand the nuances of the technology, whether it’s IoT platforms, or machine learning infrastructures, or data lakes. Imagine you have just written machine learning model that prices stocks better than anything else in the market.

Machine Learning 214

Machine Learning Artificial Intelligence Scale Marketing 214

SaaStr

MARCH 10, 2025

Billion, a 20x-25x ARR exit and a huge, huge price in absolute terms. So the headline is incredibly impressive. AI Support / Agent leader Moveworks at $100m+ ARR sells to ServiceNow for $2.85 Its ServiceNows largest acquisition ever. A huge exit. But do the investors actually make any money here? And should you care? The answers are murky.

AI 191

AI Acquisition B2B SaaS 191

User Pilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. Best AI tools to analyze data: Microsoft Power BI: business intelligence tool using machine learning. MonkeyLearn: analyze your customer feedback using ML. Brand24: AI tool for social listening.

Artificial Intelligence 98

Artificial Intelligence AI Search AI Software Review 98

Tom Tunguz

APRIL 14, 2019

Since writing The AI Agency: A Novel GTM for Machine Learning Startups , I’ve been meeting many companies who operate this way. These startups use machine learning to disrupt an industry traditionally dominated by agencies: law, accounting, recruiting, translation, debt collection, marketing…the list is long.

AI 203

AI Sales Recruiting Underperforming Technical Team Machine Learning 203

Intercom, Inc.

JANUARY 25, 2022

For example, create a workflow that automatically places new leads in a nurturing flow when they mention “pricing,” “demo,” or “monthly plan” in conversations. Artificial intelligence (AI) has changed the way that people seek out answers to their questions. Improve lead routing and time to close.

Artificial Intelligence 216

Artificial Intelligence Sales Sales Funnel Technology 216

Tom Tunguz

MAY 19, 2018

New machine-learning APIs transcribe speech, categorize text, recognize images, translate words, and predict. Today, software infrastructure costs are not meaningful compared to customer support and may sap five or ten points of gross margin, which won’t result in a price delta buyers will notice.

DevOps as a Service 253

DevOps as a Service Blockchain Machine Learning Artificial Intelligence 253

SaaStr

NOVEMBER 12, 2022

The main issue is price. Growing too slowly after Initial Traction at a minimum means a lot of VCs will rule you out at any price. You need to fit into Big Data, into Machine Learning, AI, or B2D tools, or whatever. The answer usually is pretty simple — Early Stage VCs take different types of risks.

Scale 344

Scale Sales Recruiting Machine Learning Artificial Intelligence 344