User Pilot

APRIL 28, 2023

TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. Simply put, it’s the process of using Artificial Intelligence (AI) tools to enhance in-app user guidance and education during the onboarding process so users can reach their goals faster.

Artificial Intelligence 97

Artificial Intelligence Onboarding AI Machine Learning 97

User Pilot

MAY 10, 2023

Tools like Synthesia allow AI PMs to create quality video tutorials to educate their users. Thanks to Natural Language Processing (NLP) models, PMs can analyze not only quantitative data but also qualitative user feedback. The post AI Product Management 101: How to Leverage Artificial Intelligence Successfully?

Artificial Intelligence 98

Artificial Intelligence AI Management Machine Learning 98

Clouded Judgement

AUGUST 25, 2023

Our modern and intuitive SaaS platform combines our proprietary data and application layers into one vertically-integrated solution with advanced machine learning and artificial intelligence capabilities.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

SaaStr

MARCH 9, 2025

The 86% loyalty factor : Companies that provide strong onboarding and continuous educational experiences see 86% higher customer loyalty rates – making AI-powered personalization a critical retention tool. Continuous Education is the New Retention Strategy 86% of customers stay loyal to brands offering educational experiences.

AI 202

AI Scale Education User Experience 202

Tom Tunguz

APRIL 18, 2023

ChatGPT & Midjourney have educated hundreds of millions that we can & should expect more from software. When one email composer window autocompletes sentences, every email product will need to follow. When one customer support bot provides a meaningfully better experience to answer questions, every competitor will match it.

AI 247

AI Artificial Intelligence Startup Strategy 247

Sales Enablement, SaaS and Growth

MAY 20, 2025

Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. We are not just a cheese shopwe are a space for culinary exploration, artisan education, and refined taste.

Social Media 130

Social Media Scale Traceability AI 130

Sales Enablement, SaaS and Growth

MAY 20, 2025

Like many people I want to learn more about artificial intelligence (AI). This post is part of a series where I experiment with AI tools, share what I build and learn. The brand voice balances educational authority on BBQ traditions with warm, unpretentious hospitality.

AI Search 130

AI Search Branding AI Technical Review 130

Tom Tunguz

SEPTEMBER 30, 2023

a software buyer) Ask the AI to edit its own work Ask the AI to explain its logic & expose contradictions Disagree with the AI I haven’t yet asked an LLM to impersonate someone but given the impact to education, I could imagine LLMs becoming sales & customer support trainers for new employees in those roles.

AI 239

AI Artificial Intelligence Consulting Customer Support 239

Intercom, Inc.

JANUARY 31, 2023

Suddenly it seemed that generative AI might transform industries from education to marketing. The trickiest thing about large language models (LLMs) is that they’re great at appearing plausible, even when they’re wrong. . Specifically, the latest LLM models “hallucinate,” meaning they just make things up.

AI 188

AI Artificial Intelligence New CTO ChatGPT 188

User Pilot

DECEMBER 21, 2023

is a pioneering weekly podcast that pushes the boundaries of artificial intelligence in content creation. is a pioneering weekly podcast that pushes the boundaries of artificial intelligence in content creation. is a pioneering weekly podcast that pushes the boundaries of artificial intelligence in content creation.

Artificial Intelligence 104

Artificial Intelligence Technical Review Technology AI 104

SaaStock

JANUARY 25, 2019

It helps companies launch and sustain a scalable customer growth machine and allows them to achieve better ROI on their digital ad spending. The platform also offers free educational resources to educate its customers. It is a helpful tool for businesses based on a subscription model, as well as various other companies.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Kellblog

JANUARY 20, 2022

We’re in Box 4: we care and they don’t, so we conclude that must therefore educate the (as we might dangerously consider them) unwashed in the market in order to make them care about AI/ML. Market education is hard. The number one mistake startup marketers make is that they try educate the market on too many things.

Education 134

Education Marketing Automotive AI 134

SaaStr

FEBRUARY 16, 2024

Alex Kayyal and Julie Kainz, Partners at Lightspeed, shared at SaaStr Annual a framework they developed around how to think about this new era of Artificial Intelligence in SaaS, what opportunities are out there for startups, and how to think about incumbents. With all of this opportunity comes huge responsibility.

AI 294

AI Artificial Intelligence New CTO Healthcare 294

SaaStr

DECEMBER 22, 2022

Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 2,000 organizations and their 12,000 boards and committees in 32 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and corporate enterprise business, OnBoard is the leading board management provider.

Scale 55

Scale Onboarding Government compliance 55

SaaStr

APRIL 13, 2025

The company tends to “not be seeking the limelight from a press perspective,” potentially missing opportunities for market education and awareness.

Startup 162

Startup Sales Hiring Underperforming Technical Team Cloud 162

Tom Tunguz

JUNE 20, 2023

What are LLMs? How do they differ from classic machine learning? As these waves form, buyers seek insight & vendors have an opportunity to build trust & develop a brand educating the market. But buzzwords imbue curiosity, stripping the verdigris from a jaded buyer base. How can I use them?

Marketing 231

Marketing Outsourced Development Machine Learning Artificial Intelligence 231

SaaStock

MARCH 26, 2019

They solve that by using both their AI-enabled platform and automation for engagement with leads and students The platform is already used by more than 150 Higher Education and k-12 in Brazil. Using artificial intelligence on top of that, the platform identifies operational and productivity gaps and shows where improvements are needed.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

SaaStr

MARCH 28, 2024

We know the incredible power of technology and venture to create remarkable wealth and adding purpose to the cap table of today’s most innovative businesses can help fund the education of the next generation of great founders. We want the next great company like Notion to be started by someone who benefitted from our investment in Notion. #6.

Venture Capital 279

Venture Capital Cybersecurity Artificial Intelligence Scale 279

Tom Tunguz

JUNE 16, 2024

Within education, computer-adaptive reading programs - programs that change their instruction to match student needs - produced statistically significantly higher gains in students than in a control group across reading vocabulary and reading comprehension scores. After all, robots solve problems in different ways than we do.

Machine Learning 208

Machine Learning Artificial Intelligence Construction Consulting 208

User Pilot

MAY 31, 2023

AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support.

Artificial Intelligence 97

Artificial Intelligence AI Machine Learning SaaS 97

Unbounce

JUNE 11, 2019

Artificial intelligence is about to change lead generation and conversion as you know it. You might have heard of some of them, like machine learning, computer vision, and natural language processing. No matter how much insight you have into the market, you just can’t analyze large sets of lead data at scale.

Scale 111

Scale Artificial Intelligence AI Search AI 111

SaaStr

FEBRUARY 7, 2025

Hire early sales reps who are excellent at discovery and customer education. For startups looking to land their first big customers, Rons advice is simple: Leverage existing user communities. Solve for the highest-value pain points. The Power of Open Source in Sales One of Databricks biggest accelerators was its open-source DNA.

Scale 182

Scale Sales Hiring Scaling Revenue 182

User Pilot

MAY 23, 2023

We’ll cover how the customer experience is defined, where AI comes into the picture, how it can help engage your customers , and explore some specific tactics for leveraging artificial intelligence within your product. Using AI and machine learning within your SaaS can bring huge benefits.

Artificial Intelligence 98

Artificial Intelligence AI SaaS Payments Payment Solutions 98

Payrix

JANUARY 28, 2025

AIs role in payments Artificial intelligence is reshaping the payments landscape. And I think that’s really around the way the technology is deployed, used, educated, and points are made aware of the technology. Companies are leveraging AI to enhance customer experiences, streamline operations, and combat fraud.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Scytale

AUGUST 5, 2024

The Importance of AI Policy and Governance Artificial intelligence (AI) is transforming industries and societies at pace which quite frankly, is hard to keep up with, making the need for solid AI policy and governance more important than ever. Ready to dive in? Let’s do this!

Artificial Intelligence 52

Artificial Intelligence Government AI compliance 52

Unbounce

MAY 15, 2020

How You Can Apply Conversion Intelligence to Your Marketing. It’s no secret that Unbounce has been making huge investments in machine learning and artificial intelligence. And it’s where things are headed—both for marketing as an industry and for us at Unbounce.

Artificial Intelligence 144

Artificial Intelligence Marketing Machine Learning Benchmarks 144

Sales Hacker

DECEMBER 3, 2019

Official Unintelligence – While artificial intelligence has huge potential for improving sales planning, forecasting accuracy, and new rep ramp time, we’re not there yet. At the US Open, IBM promoted to use of artificial intelligence to find match highlights based on audience noise levels, but that’s only one data point.

Sales Enablement 112

Sales Enablement Artificial Intelligence Branding Sales Hiring 112

User Pilot

JANUARY 14, 2024

Greater integration of artificial intelligence and machine learning technologies Artificial Intelligence has been a part of the product management landscape for at least a couple of years now. Tuning large-scale LLM models is very different than core product for a news feed.

Artificial Intelligence 103

Artificial Intelligence Trends Technical Review Management 103

Aber Law Firm

MARCH 15, 2017

Machine learning agreements or AI agreements are super new, and actually very interesting. Not much has been written on these agreements, so I thought I would share a few thoughts on the big issues (from the perspective of the AI/machine learning software vendor). WHO OWNS THE MACHINE LEARNING MODEL?

Machine Learning 52

Machine Learning Artificial Intelligence AI Software Review 52

Aber Law Firm

MARCH 15, 2017

Machine learning agreements or AI agreements are super new, and actually very interesting. Not much has been written on these agreements, so I thought I would share a few thoughts on the big issues (from the perspective of the AI/machine learning software vendor). WHO OWNS THE MACHINE LEARNING MODEL?

Machine Learning 52

Machine Learning Artificial Intelligence AI Software Review 52

Aber Law Firm

MARCH 15, 2017

Machine learning agreements or AI agreements are super new, and actually very interesting. Not much has been written on these agreements, so I thought I would share a few thoughts on the big issues (from the perspective of the AI/machine learning software vendor). WHO OWNS THE MACHINE LEARNING MODEL?

Machine Learning 52

Machine Learning Artificial Intelligence AI Software Review 52

Intercom, Inc.

SEPTEMBER 30, 2021

For anyone who doesn’t know, it was founded in 2015 by Priscilla Chan and Mark Zuckerberg to help solve some of society’s toughest challenges, like eradicating disease and improving education. ” For example, my mom has done some of the only studies on artificial intelligence to diagnose and identify autism in young children.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

Unbounce

OCTOBER 18, 2021

Then we’re not even mentioning an increasingly competitive continuing education industry —an added challenge since allWomen only speaks to about half of potential students as their competitors do. I always knew what the main ingredients were going to be from the start: education, community, feminism, and tech,” Laura explains.

Artificial Intelligence 136

Artificial Intelligence Marketing Scale Sales Recruiting 136

User Pilot

MAY 16, 2023

Incorporating videos into in-app experiences is an engaging way to educate users. Leverage predictive customer analytics and machine learning to boost customer retention. Incorporate videos into in-app experiences Videos are an engaging way to educate users and better explain complex features or concepts.

Trends 98

Trends Engagement Artificial Intelligence Machine Learning 98

InsightSquared

AUGUST 14, 2019

In 2019, artificial intelligence (AI) is prevalent in our everyday lives. Referred to as a “lead nurturing” process, businesses can use automation to send resources on a monthly basis that educate the lead and address common questions potential customers might have. Equips Sales Reps With Data-Fueled Insights.

Artificial Intelligence 91

Artificial Intelligence Sales Recruiting AI Forecasting 91

Andreessen Horowitz

APRIL 12, 2024

There are few terms in the world of artificial intelligence that invoke more of a reaction than a simple four-letter word: Open. ” If you liked this episode, you can also listen to the other episode we published this week: Scoping the Enterprise LLM Market.

Artificial Intelligence 91

Artificial Intelligence AI Generative AI Government 91

Sales Hacker

OCTOBER 27, 2021

Artificial intelligence (AI) for sales – buzzword or solution? Three quarters of executives report they struggle with how to scale artificial intelligence. Educate yourself on current tools by reading analyst reports to understand the current landscape. It’s here, and it’s real. Buyers will win, too.

Scale 126

Scale AI Technical Review Artificial Intelligence 126