Sales Hacker

FEBRUARY 10, 2021

Whether you need to hire dozens of sales reps in the next few months or you’re a scrappy startup and need your first three sales hires, building a business will nearly always involve hiring for sales. Assign each interviewer a role in the hiring process. Let’s go through each of these in more detail.

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Sales Hiring Sales Recruiting Interviewing Sales Enablement 142

SaaStr

JULY 29, 2021

Ok my top list, with a SaaStr article on the topic: Take your time to find a great co-founde r. Someone great at something core you aren’t: Sales, Engineering, Marketing. Great at sales. If you hire someone to do the first sales, you’ll never understand it yourself. When you go to hire your first sales rep, hire 2.

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Sales Hiring Sales Recruiting Interviewing Engineering 318

SaaStr

SEPTEMBER 8, 2020

Check out the session here: Algolia also summarized their Top 5 take-aways here , and below: Most SaaS founders start out the same way— armed with ample expertise of the technical details that go into a product and with limited experience of other aspects of scaling, such as sales. On hiring your first (and second, and third) sales person.

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Scale Sales Hiring Technical Advisors Scaling 313

SaaStr

OCTOBER 30, 2021

I asked Aasif Osmany to share his learnings as a top-performing SMB VP of Sales, below. Together we combed through AngelList and found companies that we saw potential in, however, most were not hiring. While at Gorgias, I expected to leave with as much knowledge to earn me an honorary bachelor’s in sales.

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Scale Sales Hiring Sales Underperforming Technical Team 291

Sales Hacker

JUNE 10, 2021

It’s that sales representatives are one of the toughest positions to hire for. The demand for sales reps is one of the highest of any job. Sales courses are largely absent from college curricula. Most sales managers will tell you that they’re looking above all for the right attitude. Leadership.

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Sales Hiring Sales Recruiting Sales Interviewing 127

SaaStr

MAY 31, 2024

1: How Sales and Marketing Have Shifted Since 2020 Expectations and the types of people working in SaaS have shifted over the past few years, and much more in sales, marketing, and customer success. . #1: He had a friend help him hire an email marketer to send ticket emails to the events. There’s no choice.

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Sales Hiring Sales Recruiting Marketing Scale 307

SaaStr

APRIL 16, 2021

Support and partner with sales. It’s too easy to slip into podcasts, into articles, into videos that are as much or more about the CMO than the company. So my only advice is just this: when the time comes to hire a CMO, take a look at their LinkedIn, their Twitter profile, their blog posts. The pressure is high.

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Sales Recruiting Sales Hiring Branding Product Marketing 338

Sales Hacker

APRIL 5, 2021

In 2020 I was building my sales team at Livestorm , and at the time we were going through a big hiring boom. For the first time in my life, I was in charge of vetting and hiring new team members at scale. This was a big challenge for me because I am very passionate about hiring without bias. First impressions still count.

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Sales Hiring Sales Recruiting Company Culture Interviewing 121

SaaStr

MARCH 7, 2021

Yes, you can manage the sales team yourself. Fixing it yourself becomes the biggest time sink and excuse for not hiring there is. You end up spending all your time backfilling roles you should have hired. And even worse, you often sort of give up trying to make the hire. 8/ Specializing the sales team earlier.

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Part-Time VPE Sales Recruiting Sales Hiring Scale 300

SaaStr

DECEMBER 12, 2023

Keybanc and Sapphire have some great overall metrics here : Overall, the media AE closes $750,000 a year, and that’s actually up from 2022 — mainly due to hiring freezes and contractions. So quotas are relatively well understood, if sometimes complicated to get right in practice. In any event, that’s good median data.

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SaaStr

NOVEMBER 30, 2023

Go-to-Market matters because sales and marketing spend remain the biggest proportion of SaaS spend, so honing in on that spend to build an engine and drive growth is paramount. Because founder-led sales worked really well for most of the early stages, but you eventually start running out of juice around $15M ARR.

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Scale Sales Hiring Scaling Outsourced Development 279

SaaStr

SEPTEMBER 14, 2023

In this Ask Me Anything Part 1, Lemkin answers the questions: Many VCs talk about funding, yet you’re so focused on sales. Question #1: Why Are You So Focused On Sales When Other VCs Are Focused On Funding? Question #1: Why Are You So Focused On Sales When Other VCs Are Focused On Funding? Their sales doubled in 60 days.

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Outsourcing Services Sales Hiring Scale Sales Recruiting 292

Sales Hacker

MAY 15, 2023

It’s hard to know when you’re ready to hire a sales team — and the consequences can make or break your startup. And that may include owning and executing the sales process , from initial outreach and lead generation to closing deals — not hiring a sales team right away.

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Sales Hiring Scale Outsourcing Services Payment Services 103

SaaStr

AUGUST 27, 2024

The channels include: Search Social Educational partnerships Conferences Influencers Outbound sales Keep reading to learn how each channel can help you grow and the tactical steps to implement them for your company. #1 Publish 150+ Articles Every Month In addition to the reference guide, Rupa publishes 150+ articles a month.

Scale 291

Scale AI Search Sales Hiring Social Media 291

SaaStr

DECEMBER 20, 2023

So to serve both segments at the simultaneously, ZoomInfo has been rolling out a Product-led sales motion, that gives the ability for an SMB customer to sign up directly on their website for a free trial and grow into a paid customer, without ever having to talk to an sales rep or go through a demo process. So, what’s new at ZoomInfo?

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New CTO Scale Sales Hiring CTO Hire 316

SaaStr

AUGUST 29, 2022

Revenue Alignment: How to Pull Marketing, Sales, Customer Success Together with Divvy’s CRO : The time spent mediating disputes between your Revenue functions is a growth killer. How should marketing, sales, and product all work together? It is time to adopt a future-proof sales model that meets how today’s customers want to buy.

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Scale Sales Hiring Marketplace as a Service B2B 291

SaaStr

MARCH 18, 2020

NIck Mehta, CEO of Gainsight and I got on a Zoom with almost 1,000 SaaStr folks and talked about what we are seeing now, sales cycles, logo retention, and more. How sales cycles have lengthened. How hiring is changing. As well as a deep dive on what happened during the last downturn. Take a look and LMK your thoughts.

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Sales Hiring Retention SaaS Sales 261

Sales Hacker

FEBRUARY 20, 2023

Almost every week, Iceberg RevOps’ founder Taft Love gets messages from executives and CEOs at growth-stage companies asking for help with their first revenue operations hire. These leaders are looking for the right person to own the implementation and management of their company’s go-to-market tech stack. Teams need to scale, fast.

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Sales Hiring Underperforming Technical Team Scale Consulting 93

Totango

DECEMBER 13, 2022

As corporate expectations grow and hiring remains challenging for CS, automating the customer journey on a digital platform can do much of the heavy lifting for understaffed teams. . Speaking of the team, hiring presents a great opportunity to reassess the skills and expertise that will help you meet your goals. Let’s get aligned.

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Sales Hiring Sales Recruiting Scale Customer Success 99

Buffer Resources

AUGUST 6, 2024

This might entail appearing on podcasts or TV interviews, serving as an expert source for an article, speaking at events, or even creating content of your own via social media, a newsletter, or a blog.  For adding your insights to multi-expert articles, try Featured. Whatever you do, keep it top of mind.

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Social Media Business Leadership Sales Hiring 115

Totango

OCTOBER 20, 2022

Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS team and strategy. Here we’ve identified the 13 most essential qualities to consider when hiring a CS manager. What Skills Are Required for a Customer Success Manager? Persuasion Skills.

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Sales Hiring Customer Success Sales Recruiting Technical Review 97

SaaStr

APRIL 7, 2023

If you play your SEO cards right, you’ll have a way to convert users within the articles they’re reading, depending on your offering. Lesson #4: Build A Lean Team To Start High-growth companies tend to hire a lot of people. The key is to focus on one key channel. Browder suggests building out a lean team to start.

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Scale Scaling Sales Hiring Entrepreneurship 264

Sales Hacker

MAY 6, 2021

What’s the difference between a VP of Sales and a Chief Revenue Officer (CRO)? The VP of Sales. Great VPs of sales have gravitas and tact, command the room and hold their end of the table regardless of who is on the other side. And this is exactly why you hired them! Singular focus on sales.

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VP of Engineering Sales Hiring Sales Recruiting Sales 120

Sales Hacker

NOVEMBER 8, 2024

GTM 120: Avoid the AI Sales Skills Atrophy Trap with Peter Kazanjy Pete Kazanjy is a serial founder, and seasoned early stage Saas executive, advisor, and investor. He currently leads Atrium, makers of sales performance management software to help organizations measure and improve sales performance.

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Scale Sales Recruiting Sales Hiring AI Search 111

SaaStr

OCTOBER 6, 2023

Those founders hold a special kind of “not hatred,” says Michael Seibel, Managing Director and Group Partner at Y Combinator, but a special kind of something for those investors and a desire to prove them wrong. In this article, we’ll cover the best tactics to catch investor attention and reveal the secret to standing out.

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Payment Methods Startup Payment Solutions Sales Hiring 279

Intercom, Inc.

SEPTEMBER 28, 2021

This approach was crucial to designing our Articles product. There are lots of features that content authors and support managers need to see in their knowledge base product – and as companies grow in size, that list of required features grows too. Content performance and return on investment is likely to be measured more closely.

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Sales Hacker

NOVEMBER 17, 2023

Three overarching learnings from incredible sales leaders who have lived through the ups and downs of growing sales teams at some of the fastest growing SaaS companies is exactly what we’ll dive into today – so you can get the learnings and insight without being in the driver’s seat. This week’s newsletter is sponsored by Flex.

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Sales Hiring Scale Headcount Sales 127

Intercom, Inc.

FEBRUARY 28, 2018

A big part of why we are seeing this growth is that our customers have found that when they use Intercom to engage their website visitors, conversion rates and sales increase by more than 80%! That means we’ll be hiring 350 people over the next 18 months across our offices in San Francisco, Dublin, London, Chicago and Sydney.

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Scale Sales Hiring CTO Engineering 195

Sales Hacker

MARCH 19, 2021

For every dozen sales professionals, there are only one or two who advance their career to the next level, growing into a sales leader. So what is the trend among the few who grow their careers from individual sales contributor to leader ? Traits of a successful sales leader. Work ethic. Consistency.

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ChurnZero

NOVEMBER 26, 2024

This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on customer success hiring for SaaS and tech companies nationwide. 2+ years of experience specifically in a customer success or account management role.

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Technical Review Sales Recruiting Customer Success Sales Hiring 52

Sales Hacker

NOVEMBER 4, 2020

I was the new Vice President of International Sales & Managing Director for a work management software company called Wrike. Starting Your International Sales Team. The key to starting an international sales team is having the right people in your landing team. We took all of these hires very seriously.

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Sales Hiring Scale Sales Recruiting Sales 125

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. She “stumbled” into it, as she told us, first as one of the earliest sales hires of Eventbrite, where she stayed for four years, and then into Slack in early 2015 as the first sales rep in the Bay Area.

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Scale Sales Hiring Sales Recruiting Underperforming Technical Team 118

SaaStr

JANUARY 10, 2020

In his excellent article, The Manufacturer’s Dilemma , the author Geoffrey Moore gives perhaps the most succinct economic premise of the shift to the SaaS model: “The ultimate consequence of all this is as simple as it is devastating: product is no longer king. Their Sales & Marketing team loads you up in the nurture program.

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Sales Hacker

JUNE 8, 2022

Like most sales teams I’ve been on, you’d find the Navy SEAL adage to be true: Slow is smooth and smooth is fast. We can slow down to orient everything about our deal cycles to find the sales signals that make them sticky. Related reading: Your Sales Cycle is (Probably) Too Long. What’s a sales signal? Try This Instead.

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Sales Hacker

SEPTEMBER 29, 2022

If you’re new to hiring a sales team internationally, the challenges can be overwhelming. These are some of the many questions I’ve answered in my decade-long career, and ultimately led me to co-found Strider, an online hiring platform for pre-vetted talent in South America. Building an international sales team: Strategy.

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Sales Recruiting Sales Hiring Sales Interviewing 103

Sales Hacker

DECEMBER 30, 2020

B2B sales is always changing, but nothing could’ve quite prepared us for the wild ride that 2020 ended up being. While most of us have settled into the new normal and the challenges that come with it, sales leaders are looking ahead with uncertainty. Best Sales Statistics to Know in 2021. Short on time? What this means for you.

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Sales Hiring Sales Recruiting Underperforming Technical Team Revenue 133

How To Buy Saas

MAY 21, 2025

In the fast-paced hiring landscape of 2025, an Applicant Tracking System (ATS) has become an essential tool for companies of all sizes and sectors. Importantly, ATS platforms have evolved with AI-driven features , diversity and bias reduction tools , and deep analytics to meet todays hiring challenges.

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Systems Review Sales Recruiting Sales Hiring Technical Review 52