Sales Hacker

DECEMBER 4, 2020

A sales dashboard gives your team a fast and efficient way to see all the data that is most important to doing their job effectively. Most customer relationship management (CRM) tools have the built-in ability to create dashboards for your team. CRM data can be difficult and time-consuming to sort through.

Underperforming Technical Team 135

Underperforming Technical Team Data Sales Metrics 135

SaaStr

NOVEMBER 7, 2023

They want one that fits their unique needs and integrates with their data sources and third-party things. The good news is you have a big backlog, and the bad news is you have a big backlog. Adam came up with the wildest idea he could think of for an app and used Anthropc, a large language model company, to help develop the idea.

Generative AI 293

Generative AI AWS Artificial Intelligence AI 293

Sales Hacker

AUGUST 7, 2024

He previously built the pre and post sales solutions team at mParticle from zero to supporting hundreds of enterprise customers. Is there a lot of internal or customer work that needs to be done or managed by your team? While mParticle has a killer, commercially focused CS team, inertia affected the team as well early on.

Underperforming Technical Team 119

Underperforming Technical Team Technical Review Sales Hiring Scale 119

Sales Hacker

FEBRUARY 17, 2021

A few months back, I was inspired by a section in Scott Barker’s “The Forecast” newsletter where he referenced some data from Chorus.ai Scott’s newsletter makes a great point: as buying teams get bigger and bigger, our sales teams need to grow with them. First, identify your team member’s strengths and weaknesses.

Underperforming Technical Team 130

Underperforming Technical Team CTO Hire CTO Coach Technical Review 130

User Pilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. This article will provide an in-depth guide. Performance expectations: People using mobile web or app expect speed and instant clarity because theyre often on the go, juggling multiple tasks, or dealing with weak connections.

Mobile 85

Mobile Underperforming Technical Team Software Review Systems Review 85

Buffer Resources

NOVEMBER 7, 2024

Most of the data is ridiculously difficult to get. Whether you’re facing a similar struggle or just aren’t sure where to start, I hope this article will help you navigate through every step of the process. Competitor analysis can be hard. How did they manage to get $10M in funding?

Social Media 122

Social Media Underperforming Technical Team Technical Review Sales Hiring 122

User Pilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

Frontegg

MAY 23, 2025

In this article: The evolution of one-time passwords One-time passwords (OTPs) emerged as a response to the vulnerabilities of traditional static passwords, which are often unreliable as secrets because they are reused, shared, or susceptible to phishing and brute force attacks.

Underperforming Technical Team 52

Underperforming Technical Team Cybersecurity Mobile Education 52

User Pilot

NOVEMBER 20, 2023

Do you need to worry about data discrepancy? Unfortunately, yes, and our article explains why. More importantly, we will show you: How to identify them What causes data discrepancies And how to leverage product analytics tools to avoid the issue Let’s dive in! What is data discrepancy?

Data 104

Data Underperforming Technical Team Government Metrics 104

User Pilot

OCTOBER 20, 2024

In this article, we explore the art and science of onboarding automation , and how it can turn that initial spark of interest into a roaring flame of engagement. Tools like Userpilot , for example, can help you automate data collection processes, welcome messages, account setup, in-app guidance, and more. What is customer onboarding?

Onboarding 105

Onboarding Underperforming Technical Team Transportation Scale 105

Clouded Judgement

SEPTEMBER 19, 2023

Tabular is a compelling data lakehouse solution, meaning it brings data warehouse functionality (SQL semantics + ease of use) to the data lake (cost-efficient and scalable). If you want your data platform to run like those at Netflix, Salesforce, Stripe, AirBNB and many others (i.e. Let's dive in.

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

User Pilot

APRIL 2, 2025

It’s built for product people who need clear insights without drowning in data. In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. Why choose Userpilot for mobile analytics?

Mobile 65

Mobile Underperforming Technical Team Onboarding AWS 65

Neil Patel

NOVEMBER 3, 2021

Data labeling turns raw data into useful information that can then be utilized for optimized marketing. However, turning raw data into labeled data takes time. The good news is data labeling is scalable when you work with the right data labeling software. What Is Data Labeling?

Scale 133

Scale Outsourcing Services Artificial Intelligence Scaling 133

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Support teams want it.

Technical Review 222

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 222

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. How do people move into staff engineering roles?

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

BetterCloud

JANUARY 15, 2025

With both high complexity and large volume, data within SaaS apps can be difficult to protect. This is why security teams require SaaS security assessments. Ranging from inadvertent data loss to rogue actors exfiltrating data, selling it or demanding a ransom to decrypt it, SaaS data is a rich target.

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

Stax

APRIL 15, 2025

In this article, we’ll explain what MRR is, how businesses calculate MRR, and how to improve your monthly revenue for sustainable long-term growth. There are some important variations to MRR that would be good for your sales team to be aware of, including new MRR, expansion MRR, and churn MRR. Let’s get started.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Totango

MAY 2, 2022

To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. In this article, we’ll look at the mistake of not thinking of customer success as a team sport. . Selecting the right customer success platform for your organization can be challenging.

Underperforming Technical Team 112

Underperforming Technical Team Customer Success Finance Enterprise 112

User Pilot

JANUARY 2, 2025

In this article, Ill share examples of 9 excellent surveys from successful SaaS companies, highlight the qualities of successful surveys, and how to design a good survey. Its purpose is to collect data necessary to personalize the onboarding experience by highlighting relevant features or resources for each user type.

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

Casey Accidental

MAY 27, 2021

Every engineer, designer and product manager on the team should be involved in defining the problem and the solution. However, once you add enough of these “best practices” up, it reads kind of like those articles talking about the morning habits of the most successful people in the world. Every key result should be outcome based.

Underperforming Technical Team 145

Underperforming Technical Team Payment Solutions Payment Services Payments 145

User Pilot

MAY 31, 2025

This article will provide an in-depth review of the platform. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. But is Intercom Mobile still worth the investment in 2025 and beyond? What is Intercom Mobile? Source: G2.

Software Review 70

Software Review Mobile Pricing Underperforming Technical Team 70

Totango

MAY 5, 2021

It is important that companies collect this valuable voice of customer data , and then use it to best leverage results into effective action. . Generally sent to customers right after onboarding or other key events, this data can be utilized to leverage success by: Helping you perfect your onboarding process. .

Data 118

Data Underperforming Technical Team Software Review Technical Review 118

Sales Hacker

DECEMBER 30, 2020

That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. Sometimes you just don’t have time to read an entire article. Investing in the tools your team needs to get the job done isn’t enough. Short on time?

Sales Hiring 132

Sales Hiring Sales Recruiting Underperforming Technical Team Revenue 132

User Pilot

APRIL 22, 2024

This article aims to simplify feature analysis. Review feature usage data. Extract feature development insights. Involve cross-functional collaboration with the sales team, product team, engineering, and other relevant stakeholders. We cover: Types of product features. Best practices for optimal results.

Underperforming Technical Team 105

Underperforming Technical Team Software Review User Experience Retention 105

User Pilot

SEPTEMBER 20, 2024

Let’s face it: qualitative data analysis is vital to understanding why users act in a particular way and how they feel about your product in a way that quantitative product analytics can’t. This article will teach you how to analyze qualitative data to inform product development and improve the product experience.

Data Analysis 105

Data Analysis Data Software Review Interviewing 105

SaaStock

FEBRUARY 13, 2019

was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. Near is a platform that provides real-time data on places, people and products. Near works with global brands across 44 countries to deliver processed data that feeds into business decision making.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Sales Hacker

MARCH 25, 2021

Our guess is that poor Polly from purchasing is gathering dust on a noticeboard in the canteen or buried somewhere deep in your internal network of folders. Speak empathetically to their prospects and develop stronger connections as a result. Imagine you sell HR software designed to help HR managers run their teams efficiently.

Scale 129

Scale Underperforming Technical Team Outsourcing Services Sales 129

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Intercom, Inc.

DECEMBER 12, 2018

– lie beyond the realms of this article but one thing is clear: this market is HUGE. Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Strategy first, technology second.

Technical Review 223

Technical Review Technology Scale Marketing 223

Intercom, Inc.

JUNE 23, 2020

Once every decade or two, developments in technology trigger monumental changes in an industry. The Conversational Support Funnel has three layers: Proactive Support with messaging to answer customer questions in the product experience, reducing the number of queries reaching the support team.

Customer Support 245

Customer Support Scale Underperforming Technical Team Scaling 245

Unbounce

JUNE 24, 2020

According to them, AGI “controls itself autonomously, with its own thoughts, worries, feelings, strengths, weaknesses, and predispositions.” ” Teams across the world are working on AGI, but the closest to a consensus from researchers is that we might see it sometime within our lifetime. What can you do?

Artificial Intelligence 145

Artificial Intelligence Machine Learning AI Search Marketing 145

User Pilot

SEPTEMBER 25, 2023

This article introduces various concept tests, shows you how to conduct them, and discusses ways to collect user feedback to gain actionable insights. Concept testing helps SaaS businesses validate ideas , make the product development process customer-centric, and detect potential issues early, reducing the risk of product failure.

Underperforming Technical Team 105

Underperforming Technical Team Interviewing Data Analysis AI 105

User Pilot

OCTOBER 31, 2022

Wondering how to analyse qualitative data and get actionable insights? This article will help you analyse qualitative data and fuel your product growth. We’ll walk you through the following steps: 5 qualitative data analysis methods. 5 steps to analysing qualitative data. What is qualitative data analysis?

Data 98

Data Data Analysis Interviewing Underperforming Technical Team 98

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. But also the cost it has on their careers — and your sales team. And the data backs this up.

Sales Hiring 102

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 102

Sales Hacker

NOVEMBER 17, 2020

This gives sales teams a big opportunity to fill that gap and build a long term relationship. According to TOPO’s 2019 Sales Development Benchmark Report , best-in-class SDRs generate $415k in pipeline per rep every month. Many people forget that selling is a team sport, especially where BDRs are concerned.

Engagement 121

Engagement Underperforming Technical Team Machine Learning Artificial Intelligence 121

User Pilot

MAY 27, 2025

Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on Product-Led Growth (PLG) and showcases standout candidates in the field. Who would be a bad fit for this job? Strong team leadership: 5+ years of direct PM management experience.

Management 52

Management Underperforming Technical Team Scale B2C 52

User Pilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

Underperforming Technical Team 105

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 105