SaaStr

JUNE 4, 2021

We’re so excited to have Olivier Pomel, CEO and co-founder of Datadog, back at SaaStr Annual 2021 Sep 26-28 in the SF Bay Area!! Pomel focused his session on: Making your SaaS startup customer-centric: Hw event marketing has helped him integrate his engineering and sales teams. We hired everybody on our teams.

Scale 311

Scale Underperforming Technical Team Sales Hiring Engineering 311

Unbounce

JUNE 24, 2020

According to them, AGI “controls itself autonomously, with its own thoughts, worries, feelings, strengths, weaknesses, and predispositions.” ” Teams across the world are working on AGI, but the closest to a consensus from researchers is that we might see it sometime within our lifetime. What can you do?

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

SaaStr

OCTOBER 30, 2021

Their CEO will join us at SaaSr Scale 2021 on December 15 to talk about using data to get to 10,000 SMB customers! Four years ago, after launching and failing my first startup I realized I had a lot to learn. I considered the four companies and chose Gorgias based on my experience with their team during the interview process.

Scale 278

Scale Sales Hiring Sales Underperforming Technical Team 278

SaaStr

JULY 1, 2021

As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team?

VP of Engineering 286

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 286

Kellblog

AUGUST 31, 2022

Two important notes: There is an optional fourth part, sales development , i.e., managing the team of sales development reps (SDRs) who convert MQLs into stage-1 oppties. Whether this team should report into sales or marketing is a separate debate. The lines between these parts are not black and white.

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Underperforming Technical Team Sales Hiring Marketing Startup 145

SaaStr

JULY 25, 2021

As we gear up for 2021 SaaStr Annual, I wanted to highlight some of my very favorite Annual sessions from the past you may have missed. Also, don’t miss out on SaaStr Annual 2021 coming up FAST Sep 27-29 in SF Bay Area! You can have the great product and a great team, but the market of small or very niche.

Sales Recruiting 258

Sales Recruiting Sales Hiring Scale VP of Engineering 258

User Pilot

JULY 14, 2021

If you’re an early-stage startup on a very tight budget (under $100 per month) the options for you include: Intercom, Userguiding and Product Fruits. Userguiding and Product Fruits offer more features, but have very clonky and buggy UX and UI, which makes them feel ‘half-baked’ and offers a poor user experience. ease of use.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

SaaStr

SEPTEMBER 27, 2023

Christoph Janz, General Partner of Point Nine Capital, shares what it takes to raise capital in SaaS, overall investment activity in 2023, and how to develop a convincing AI strategy. So, what happened is most of the craziness from 2020 and 2021 has been erased, yet we’re not back to the nuclear winter of fundraising in 2008.

AI 200

AI Underperforming Technical Team Cloud Strategy 200

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Our International Women’s Day theme in 2021 is #ChooseToChallenge. Later’s Farhan Virji on adapting B2C support strategies for B2B teams.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? Liam: For sure.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Scale 212

Scale Software Review compliance Technical Review 212

SaaStr

JUNE 1, 2021

As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29 , we’re taking a look back at some of our favorite classic sessions. (And And grab the best deal ever on 2021 Annual tickets here ). Hubspot today is a $23B juggernaut. But of course, it wasn’t always quite that big! million in 2013 to $115.9

Part-Time VPE 283

Part-Time VPE Technical Cofounder CTO Hire New CTO 283

How To Buy Saas

DECEMBER 1, 2020

Moving down the lines of this blog, you will get to learn some of the smart ways of doing saas marketing in 2021. Follow a lean startup structure, choose the best MVP from your product segmentation and launch your product to the market that is ready to consume your value in your saas. How Is SAAS Marketing Different? Howtobuysaas.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

OpenView Labs

MARCH 8, 2021

What Interviewing 600+ Sales Reps Taught Me About Team Building. What’s your biggest weakness? Continuously hiring, managing, and retaining the right team can be incredibly difficult and time consuming—if you don’t have the right tools and processes in place to make it scalable, that is. Conducting interviews. Compensation.

Sales Hiring 98

Sales Hiring Scale Sales Recruiting B2B 98

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. Your default operating cadence should be to run – it’s important startups don’t compromise on speed.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

SaaStr

DECEMBER 1, 2023

We’re still learning what world we’re in — some people interview over Zoom, some are focused on how to build teams in the current age, and many are dealing with a weird overhang from the SaaS explosion of 2021, quiet quitting, layoffs, and team turnover. The last thing a VP of Sales wants to do is start without a team.

Sales Hiring 152

Sales Hiring Sales Recruiting Sales Interviewing 152

OpenView Labs

MARCH 24, 2021

Without fail, every week I speak to 5–10 startup founders who are dealing with one of these two painful situations: They’re going through the process of parting ways with the wrong VP of Sales or the wrong enterprise salespeople. For either one, the bottom line is that the cost of a bad hire is significant.

Sales Hiring 87

Sales Hiring Underperforming Technical Team Company Culture Interviewing 87

SaaSOptics

AUGUST 11, 2022

Many Series B companies are taking the necessary steps to pursue aggressive growth goals because it’s at this stage that a startup often has proven market viability and is poised to scale. For example, 1,200 unique startups raised funding at Series B in 2021—about a third more than in each prior year since 2017.

Scale 97

Scale Scaling Technical Review Venture Capital 97

Sales Hacker

JUNE 3, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Rick Kelley is the former VP of Metas Global Business Group, where he led a $10B+ revenue organization and played a pivotal role in building out Metas go-to-market teams across North America and EMEA. So, in 2002, I went to go and work at Yahoo.

Sales Hiring 83

Sales Hiring Scale Sales Recruiting Sales 83

SaaStr

JULY 29, 2022

And we’re about to add basically a team collaboration tier on top of the product. The second question is more about, given that we’re basically users would be self qualifying into team management offering like a project management, et cetera. And you have to allow that, in fact, you have to support that in your sales team.

Scale 268

Scale Scaling Sales Hiring Enterprise 268

User Pilot

MARCH 7, 2024

78% of women in tech report feeling like they must work harder than male coworkers to prove themselves [Source: Trustradius , 2021]. So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

Stax

MARCH 18, 2025

The Challenge That SaaS Companies Face: Failed Operations and Limited Growth Opportunities Despite being a financially lucrative space with investors and startups, the SaaS industry is littered with thousands of failures. By analyzing this data, teams can intervene early with educational content, special promotions, or personalized outreach.

Scale 117

Scale Payment Services Payments SaaS Payments 117

OpenView Labs

JANUARY 19, 2022

It’s important to focus on those users who become customers from the beginning because their usage of the product, and where they fall off in this user journey, will help you prioritize where your team spends the most time and resources to convert at the highest rate. . This is covered in-depth in the Developer Go-To-Market-Playbook. .

Scale 104

Scale Underperforming Technical Team Sales Hiring Marketing 104

Neil Patel

APRIL 12, 2021

Develop a Business Plan. Identify your key team members, the roles they play, and why they’re right for the jobs. For example, in February 2021, their theme was “magic.” This includes startup costs like website fees, too. Simply put, include your box price (or price levels) in your business plan.

Outsourcing Services 126

Outsourcing Services Payment Methods Payment Features Subscription 126

Intercom, Inc.

FEBRUARY 4, 2021

We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software. And even now we set up new companies, we set up a new startup in COVID actually, in lockdown, and we’ve taken that. And so, our teams it’s a huge motivator for them.

Transportation 184

Transportation Business Travel Underperforming Technical Team 184

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. Sam Jacobs: I’d be remiss not to tell you about Unleash 2021 on May 11th – 13th. It provides the information that helps me succeed, translating down into my sales team as I’m coaching and mentoring them. We’re on iTunes.

Scale 111

Scale Payments Technical Advisors Sales Recruiting 111

Baremetrics

OCTOBER 18, 2021

As of the third quarter of 2021, it has even surpassed Amazon for traffic! All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Without this information, you can’t guide your developers to build the functionalities your customers want. Table of Contents.

Outsourced Development 98

Outsourced Development Underperforming Technical Team Churn Systems Review 98

Point Nine Land

JUNE 18, 2023

And yet, most startups that we’re talking to haven’t looked into cohort analyses yet.” You can also see right away that, for instance, month 5 was an unusually bad month for the April 2020 cohort. a churn or retention rate you’d be happy with), red for “bad” values, yellow for “OK”, and gradients for values in between.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

Sales Hacker

SEPTEMBER 2, 2023

Pipeline analytics: Offers sales managers a view of their teams’ pipelines that goes beyond what’s available in their native SFA applications. I am super unimpressed with the current Go-to-market tech stack options…If I found the right team to start a company to take out all of them I would. A couple of big challenges & trends.

AI 95

AI Revenue Scale ChatGPT 95

All that Saas

JULY 1, 2021

PackageX Mailroom Review (2021) – Mailroom Management Software. WeWork is a popular US-based commercial real estate company that specifies provides flexible shared workspaces to startups. The analytics engines allow for teams to collaborate effectively which in turn generates actionable insights for future usage.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

APRIL 16, 2021

Offering a free trial is often expected for SaaS products in 2021. Ask for credit cards if you are a startup that doesn’t want to deal with tire-kickers. Paluch , Strategic Partnership & Business Development Manager at Udemy, about when to request credit cards for free trials. You Run A Startup. We asked Pawe?

SaaS Payments 98

SaaS Payments Scale SaaS Underperforming Technical Team 98

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 184

Investment Technical Review Part-Time VPE Development Team Review 184

Tom Tunguz

OCTOBER 24, 2021

This is a program where we invite luminaries from the startup world to share their insights. And as Travis mentioned, we’ve had lots of great recent guests, Hollie Wegman, CMO at Segment, Adam, the head of developer relations at HashiCorp, G.C. Her team loved working for her. Everybody, welcome to Redpoint Office Hours.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

User Pilot

OCTOBER 20, 2021

Poor onboarding may actually drive users away from activation and adoption. Pendo comes out stronger than WalkMe for developing SaaS onboarding experiences and product analytics thanks largely to its more robust user segmentation tools. Especially not for startups and SMEs. User journey showing the “Activation” stage.

Software Review 98

Software Review Technical Review Onboarding Pricing 98

ChurnZero

OCTOBER 15, 2021

During one of our BIG RYG Hyper-Workshops on budgeting for Customer Success headcount, Kristen Hayer of The Success League, framed this shift by explaining that as a CS leader, you’re not running a happiness team, you’re running a revenue team. Your team will start to get pushed on the money side of things.

Customer Success 97

Customer Success Benchmarks Scale Underperforming Technical Team 97

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 189

Payment Solutions Pricing Payments Payment Services 189

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63