OPEXEngine

OCTOBER 7, 2020

We filtered on the Bessemer Nasdaq SaaS Index for companies with revenues between $100M and $300M and revenue growth rates over 25%, to give us a cohort of public companies small enough to see resource allocations and trends more easily than with very large companies. The average EBITDA margin has improved in a trend that may continue in Q3.

Trends 96

Trends Technical Review Headcount SaaS 96

Tom Tunguz

OCTOBER 18, 2020

But investors in private companies use a different metric, enterprise value to forward annual recurring revenue (ARR).The Let’s bucket these businesses by growth to see trends. Starting in 2019 and continuing in 2020, the public markets value these companies with better multiples. This is a critical shift.

Software Review 363

Software Review Finance Enterprise Acquisition 363

Tom Tunguz

OCTOBER 10, 2020

Each quarter, a group of analysts, including me, publish analysis on the trends in the venture capital market. The later rounds were much closer except for Q3 2019 in Series As. Immediate data is within 12% accuracy on the three key metrics for Series A, B, & C. I was curious about how much variance exists in the data.

Venture Capital 324

Venture Capital Trends Investment Data 324

ChurnZero

NOVEMBER 27, 2019

Top Five Customer SuccessCon Berkeley 2019 Takeaways. Last week ChurnZero sponsored Customer SuccessCon 2019 in Berkley, CA. Metrics Aren’t Just for Board Meetings – The Value of Customer Metrics is Immeasurable . Or trying to identify trends and patterns that maximize renewals, upsells or logo retention? .

Scale 75

Scale Sales Hiring Onboarding Customer Success 75

Tom Tunguz

JANUARY 7, 2020

Investors deployed $117 billion in 2019 up from $106 billion in 2018. However, Q4 2019 saw meaningful dip from Q3, but it's too early to say whether it's an aberration, or the beginning of a longer-term trend. Softbank's turbulent 2019 was one of the key topics of the year. It's been go, go, go for nearly a decade.

Marketing 229

Marketing Finance Investment Trends 229

SaaStr

MAY 21, 2019

Join Bessemer Venture Partners’ Byron Deeter and Kristina Shen as they take a look at trends and predictions for the cloud industry in 2019. Byron : And so, what used to be this eCommerce trend or this consumer trend where the cool kids were very much the consumer-only businesses, in some way that’s changing.

Cloud 162

Cloud Scale Finance Retention 162

SaaStr

OCTOBER 31, 2019

Bessemer Venture Partners’ Alex Ferrara takes a look at trends and predictions for the cloud industry in 2019. and, now, Salesforce buying Tableau, so that trend has continued. Want to see more content like this? Join us at SaaStr Annual 2020. Alex Ferrara | Partner @ Bessemer Venture Partners.

Cloud 100

Cloud Scale AWS Machine Learning 100

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? Firstly- Happy New Year Churn Fighters!

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. We also updated our popular SaaS Metrics Refresher email course. On the product side, the third quarter of 2019 saw the launch of two important enhancements. Putting the whole of 2019 in perspective. Q2 (April-June).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. We also updated our popular SaaS Metrics Refresher email course. On the product side, the third quarter of 2019 saw the launch of two important enhancements. Putting the whole of 2019 in perspective. Q2 (April-June).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Neil Patel

JANUARY 15, 2019

Digital marketing is going to change drastically in 2019. Google no longer has to just look at metrics like content and backlink count to figure out if a site ranks well. They can look at user metrics, such as: Are users spending more time on your site than the other ranked sites on Google? In 2019, start running A/B tests.

Marketing 112

Marketing Artificial Intelligence Technical Review Growth Hacking 112

ChurnZero

MAY 10, 2019

Top 10 Customer Success Takeaways from TSW 2019. Attendees got the chance to gather for three days to learn the latest industry trends and discover new products and services that can help them streamline their operations. Karen (@PVSKC) May 7, 2019. ChurnZero (@churnzero) May 7, 2019. ChurnZero (@churnzero) May 7, 2019.

Technology 74

Technology Customer Success Sales Recruiting Sales Hiring 74

SaaStr

JULY 24, 2023

CIOs and others want to concentrate their budget on vendors they trust, so if you have a strong brand, you can benefit from this trend. High NRR is magical, but NRR as a metric isn’t a GAAP metric. High NRR is magical, but NRR as a metric isn’t a GAAP metric. It can be gamed a bit and is subject to interpretation.

Revenue 184

Revenue Scale Sales Hiring Cloud 184

OpenView Labs

DECEMBER 17, 2019

As you race to close the books on a hopefully successful 2019, it’s worth stepping back and considering what the future will hold for B2B software. Yet research shows that most PMs don’t own the metrics they’re measured against. Customer Happiness Is the New Growth Metric. What do you think?

Trends 67

Trends Sales Recruiting Technical Review SaaS 67

OpenView Labs

DECEMBER 13, 2019

The end of the year typically means content calendars are full of roundup articles and trends to look out for in the new year. We’ve published over 250 articles in 2019 and we’re proud to have contributors who provide our community with key insights and takeaways in the SaaS industry. 2019 Expansion SaaS Benchmarks.

Sales Hiring 52

Sales Hiring Benchmarks AWS Scale 52

SaaS Metrics

MARCH 24, 2020

Here we are going to discuss 8 healthcare marketing trends that are going to. As a result of that, the marketing pattern of the healthcare industry is going through a significant shift. So, if you are a marketer of the healthcare industry and you are new in this field, you are in the right place.

Healthcare 40

Healthcare Trends Marketing Product Marketing 40

Intercom, Inc.

NOVEMBER 5, 2019

“You have to be there almost instantaneously and responding” Dan: That’s why – we were talking about metrics a little earlier – we manage speed to lead. And the reason I say that is I think there are a couple of real important macro trends that need to be considered versus the pace of innovation. I disagree.

Scale 139

Scale Sales Recruiting Sales Hiring Trends 139

SaaStr

JULY 26, 2019

Why does Eric believe that the bar for execution in SaaS in 2019 is so much higher than in 2009? This podcast is an excerpt of Leah’s session at SaaStr Annual 2019. The nice thing about other SaaS companies publicly sharing metrics and for investors, you can get an idea of what’s possible. What needs to change?

Sales Hiring 137

Sales Hiring Scale SaaS Payments Payment Services 137

OPEXEngine

OCTOBER 10, 2019

I’m thrilled to be speaking there about SaaS Metrics and Benchmarks. Subscription Show 2019 is designed for learning, focused on the key issues, best practices, and topics unique to our industry. Future Vision: Making Sense of Subscription Economy Trends – Patrick Campbell, ProfitWell. Sessions by Organized by Function.

Payment Features 40

Payment Features Subscription Payment Services Benchmarks 40

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? Firstly- Happy New Year Churn Fighters!

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Tom Tunguz

APRIL 1, 2019

In the analysis, I created a metric, the return on invested capital (ROIC). The median revenue at IPO has increased from $55m in 2006 to $200m in 2018-2019. None of these trends is a negative implication necessarily. In 2014, I published a post called Do Startup Require Less Capital to Succeed than 10 Years Ago ?

Startup 276

Startup Software Review SaaS Acquisition 276

SaaStr

OCTOBER 11, 2019

This podcast is an excerpt from David’s session at SaaStr Annual 2019. Marketing has to co-own the ARR metric. Our regional teams, our teams here, you co-own that with your sales colleagues as a North star metric. And just because you didn’t hit the metric doesn’t mean it wasn’t a success.

B2C 129

B2C Technical Advisors Sales Hiring Branding 129

SaaStr

MAY 17, 2019

This podcast is an excerpt of Dug and Jennifer’s session at SaaStr Annual 2019. Being explicit about the obstacles, and finally, defining metrics and goals. The post SaaStr Podcasts for the Week: May 17, 2019 appeared first on SaaStr. Missed the session? How can you better manage the board?

Scale 144

Scale Sales Hiring Software Review Leadership 144

SaaSOptics

DECEMBER 7, 2021

Data should center on the two areas investors want to know about: financial and growth metrics. You should be able to rattle off the key metrics serving as the foundation of your business: Existing ARR. Metrics Matter in the Investor Pitch Deck. Validate your story with your growth metrics. Growth Rates. Gross Churn.

Benchmarks 77

Benchmarks Scale Venture Capital Outsourced Development 77

Sales Hacker

DECEMBER 3, 2019

Boy, is this relevant when you’re interpreting data, says DePodesta, who warns against assuming historical metrics are meaningful. For example, instead of agonizing over how to interpret vanity metrics like visitors and bounce rates, graduate to more consequential transactions like lead form submissions and conversion ratios.

Sales Enablement 85

Sales Enablement Artificial Intelligence Branding Sales Hiring 85

Clouded Judgement

JANUARY 13, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. The average yearly growth in IT budgets from 2010 - 2019 was 4.1%, so the projections for 2023 are below the historical yearly average. Follow along to stay up to date! CPI Update December CPI figures came out yesterday. YoY (-0.1% YoY (+0.3%

Cloud 130

Cloud Forecasting Subscription Payment Features 130

IT World

OCTOBER 17, 2022

Gartnes found that the issue of sustainability traverses all of the strategic technology trends for 2023. Amd by 2025, 50% of CIOs will have performance metrics tied to the sustainability of the IT organization. The findings are part of a report on the 10 top strategic tech trends organizations need to explore in 2023.

Traceability 65

Traceability Artificial Intelligence Trends Technology 65

ProfitWell

AUGUST 5, 2019

And in 2019, B2B practitioners are building some of the most well-run, incredibly branded, and highly funded marketing programs in the world. Here are the top 9 strategies you need to be using in 2019: Live chat. And from a metrics perspective, live chat is incredibly powerful. You might be itching to work on a consumer problem.

B2B 97

B2B Strategy Marketing Scale 97

Chart Mogul

AUGUST 2, 2019

he team had some basic dashboards and metrics, but because they couldn’t see the land underneath — or possible mountains in-front — they lacked conviction and confidence in where their product was really at. “We Churn is one of the primary metrics that Contacts+ keeps a close eye on. ChartMogul’s 2019 in Review.

Churn 52

Churn Payments Payment Solutions Payment Methods 52

User Pilot

FEBRUARY 28, 2023

An NPS dashboard helps you get an overview of the overall NPS score , track the progress of NPS performance, and discover trends to make informed decisions and improve retention. After receiving the NPS data, product marketers should factor in performance trends, next focus topics, benchmarking, and segmentation.

Underperforming Technical Team 76

Underperforming Technical Team Benchmarks Trends Cloud 76

SaaStr

MAY 12, 2023

His classic session from 2019 SaaStr Annual continues to be one of our more popular pieces of content on YouTube: Jason Cohen came back and now shares His Top 10 Mistakes Getting to the First $100m in ARR — Jason, ed. Using multi-input, far-future metrics like LTV and IRR A million blog posts will tell you that LTV is important.

Engineering 213

Engineering Sales Hiring Interviewing Scale 213

SaaStr

JUNE 7, 2023

After the company hit $1M ARR, they began to see a healthy, upward trend. In 2019, WorkRamp had its first $1M year, then in 2021, its first $1M quarter, followed by the $1M month shortly after. Blosser comments, “The big thing I want to share with everyone is just stick with it if you feel like you have product-market fit.

Scale 190

Scale Scaling SMB Marketing 190

Sales Hacker

DECEMBER 20, 2018

Three experts on leadership, sales and social selling join forces to give you first class access to strategies, stories and insights that will help you upgrade your selling performance and significantly improve all the metrics that matter to your business. How can social selling improve your metrics? Make It Happen Mondays.

Scale 111

Scale Underperforming Technical Team Sales Social Media 111

Hull

JANUARY 22, 2019

We've Spotted the trends, tactics & techniques from sitting deep in the data layer of scaling SaaS teams. Trend #1: The most effective users of martech are engineers. Trend #2: Growth is not marketing; Growth is operations. Customer data integration enables powerful, precise messaging. But what most people miss.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

SaaSOptics

FEBRUARY 11, 2022

If many customers’ DSO are trending upwards, revisiting credit terms and policies should be in your future (think: interest, late payment fees, or early-payment discounts). How to Calculate Accounts Receivable Metrics. A major metric which would indicate receivables aging is an increase in the Days Sales Outstanding (DSO).

Payment Methods 85

Payment Methods Payment Features Payment Solutions Payment Services 85

Totango

FEBRUARY 15, 2019

Interactive Usage Metrics. Activation Metrics. Interactive Usage Metrics. Activation Metrics. Activation Metrics are used to measure activation or provisioning of capabilities. I’d like to point out that, looking at trends and changes in usage metrics is critical to operationalizing. Usage Counters.

Cloud 70

Cloud SaaS B2C Mobile 70

SaaStr

AUGUST 30, 2019

From team to vision to metrics to funding and more, these principles provide the framework for high-growth, high performing SaaS companies. This podcast is an excerpt of Tom’s session at SaaStr Annual 2019. Whitney Bouck: So it was an exciting time to be on the front lines of the new and emerging trend in technology.

Sales Hiring 128

Sales Hiring Scale Technical Advisors Underperforming Technical Team 128