Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. How do we feel about being called ‘women in tech’?

Technical Review 118

Technical Review Scale ChatGPT Innovation 118

SaaStock

JANUARY 30, 2019

Another was 2011/2012 where not only were another 5 VC firms started but it’s also when international ones set their eyes on this vast market. Founded: 2011. Monashees Capital is the largest Brazilian VC that makes investments in innovative solutions worldwide, but with a strong focus on Latin America. Founded: 2011.

Venture Capital 155

Venture Capital SaaS Healthcare Finance 155

SaaStock

MARCH 8, 2019

In 2011, she co-founded Grab (previously known as MyTeksi) together with fellow Malaysian and Harvard graduate Anthony Tan. And then she studied software development at Fullstack Academy. It is full-service agile software development, UI/UX and data science consulting firm with offices in Hong Kong, Singapore, and San Francisco.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

ChurnZero

AUGUST 4, 2020

ChurnZero Named International Software Awards Program Finalist. Now in it’s fifth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide including US, Canada, Australia, Asia, EMEA, and UK. . SaaS technologies are more important than ever. . ” .

Venture Capital 52

Venture Capital SaaS Innovation Cloud 52

Intercom, Inc.

OCTOBER 26, 2020

When I was raising our seed round in 2011, and all the way into 2013, actually, when I was raising our Series A, I was told you cannot build a hundred million dollar software business selling to SMB. “The art is to weave the creativity and innovation in with the process” “I do get pretty tired of the minutiae of process.

Leadership 211

Leadership Scale SMB Innovation 211

FastSpring

SEPTEMBER 4, 2018

The SaaS Awards are part of the Cloud Awards program , which has been recognizing businesses for their cloud-based “solutions as a service” since 2011. The Software-as-a-Service Awards winners and nominees span the globe with over 200 entries from North America, Canada, Australia, UK, Europe and the Middle East.

SaaS 62

SaaS Innovation Cloud Software 62

Intercom, Inc.

JUNE 20, 2018

In 2011 Marc Andreessen declared that software is eating the world. Our magic as a company has always been our innovative approach to problem-solving and by being too prescriptive and then too broad, we prevented Product from playing to their strengths. Here’s how we did it with a few lessons we learned along the way.

Scale 199

Scale Sales Software Review Strategy 199

Frontegg

MAY 27, 2021

The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. This innovative software tool is a proven and tested customer engagement booster. Founded : 2011 Known customers: Facebook, IBM, Microsoft, AWS, Unity, Udemy, Shopify Price starts at: $38/month per user. #2 4 Pendo.io.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 76

Customer Success Sales Recruiting Sales Hiring Scale 76

Tom Tunguz

DECEMBER 15, 2014

We haven’t yet allowed enough years for the companies founded in 2011 that require five years to reach a billion dollar value to mature, which depresses the average value. Enterprises pursue technology innovations and adopt them at earlier phases of product development, to gain a competitive advantage. Why is this happening?

Startup 100

Startup B2C Scale B2B 100

Neil Patel

FEBRUARY 12, 2021

Criticism encourages brands to up their game and innovate, which benefits all consumers. You want to compare your online accounting software to your competitor, QuickBooks, by showcasing how many extra features your product has. Clear, verifiable comparisons help customers make more informed buying choices.

Advertising 144

Advertising Marketplace as a Service Branding Innovation 144

Neil Patel

NOVEMBER 7, 2020

Now, guess what was one of the top three reasons found Jilt , an email marketing software, responsible for why people unsubscribe from emails? When it comes to email marketing, Software as a Service (SaaS) brands have special needs. Bad content! 3 Fix My Churn – best for SaaS onboarding email and churn.

Software Review 102

Software Review Marketing Technical Review Outsourced Development 102

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

OpenView Labs

APRIL 22, 2020

There has never been a better time to test innovative pricing and monetization models to outmaneuver slow or legacy competitors. This post will guide you through 10 innovative pricing plays you should consider along with high-profile examples of companies who are testing them. Recap: 10 innovative pricing plays you should consider.

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

BetterCloud

NOVEMBER 11, 2020

We’ll explore just how rapidly SaaS became a driver of innovation, the external threats against it, and how the benefits of SaaS helped IT discover a need for a more centralized way to manage all of the products its employees use in this latest installment of SaaSOps 101. You’re putty in the hands of whoever developed that software.”.

DevOps as a Service 52

DevOps as a Service Underperforming Technical Team Government Cloud 52

OPEXEngine

JULY 28, 2020

Growth is what moves the valuation needle and growth depends on innovation, speed and agility, not annual planning processes. Although the San Jose-based company has always been a leader in developing world-class creative software like Photoshop and Illustrator, its go-to-market model (licensing boxed software) eventually slowed it down.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Andreessen Horowitz

APRIL 16, 2024

My partner Marc saw the new world coming and wrote about it in 2011 in a piece called, “Software is Eating the World.” In the past 10 years, nearly every significant business has been reimagined as a software company, and the market for these companies has, as a result, increased dramatically. What he predicted then came true.

Venture Capital 144

Venture Capital AI Innovation Enterprise 144

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Short on time? That’s where we come in and become helpful for those teams. Andrey: Absolutely.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Saasler

MARCH 28, 2017

The rise of cloud-based services and software innovations has reinvented the industry and opened up a completely new line of business for up-and-coming entrepreneurs in the tech space. If you are in any way connected to the SaaS world, you are part of a booming industry that doesn’t seem to be slowing down.

Scale 40

Scale Technical Cofounder SaaS Innovation 40

SaaStock

MARCH 20, 2019

As a testimony to the quality of their service, Forter was recently again included in Forbes 50 “Most Innovative Fintech Companies In 2019” list. Recently, Recorded Future were honored with the 2018 CRN Tech Innovator Award. Founded: 2011. Founded: 2011. Founders: Alon Shemesh, Liron Damri, Michael Reitblat.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. The cloud software industry has changed. Many of these are names that you know, and this is actually the largest we’ve seen in history. I think it’s a really staggering stat.

Cloud 100

Cloud Scale AWS Machine Learning 100

ChurnZero

SEPTEMBER 3, 2019

Global Software Awards Program Announces Final Winners. . The Software-as-a-Service Awards celebrate excellence in cloud-based software solutions, accepting entries from across the world, including the US, Canada, Australasia, UK and EMEA. The SaaS Awards is a sister program to the Cloud Awards, which was founded in 2011.

SaaS 8

SaaS Venture Capital Cloud Innovation 8

Tom Tunguz

JUNE 11, 2018

2018 is a blockbuster year for software M&A multiples. The growing sizes of the software market. The pace of innovation within software. As I wrote earlier this week, forward software multiples have reached eight year highs at 8.5x Billion-dollar plus acquisitions in 2018 have commanded a median 17.7x

Software 146

Software Marketing Scale Acquisition 146

Intercom, Inc.

AUGUST 25, 2021

It’s in our nature to look forward, to focus on shipping , to keep innovating and providing value. Sensing an opportunity, they switched their focus and Intercom was born – the app was released in private beta in July and the company was founded in August, 2011. Eoghan describes the original vision behind Intercom.

Scale 220

Scale Sales Hiring Branding Engagement 220

SmartKarrot

APRIL 13, 2020

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet. Solarwinds.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” Really quickly, I am a software developer and I’d started multiple companies before Twilio. That’s the superpower of software and also in every one of those companies we needed communications.

Underperforming Technical Team 118

Underperforming Technical Team Development Software New CTO 118

ChurnZero

SEPTEMBER 16, 2019

The Timmys finalists in this category are chosen for their innovation, forward-thinking leadership and work environment. These companies are not only attractive to talented professionals nationwide, but ones that strive for everyday innovation,” says Mandy Walker, Director of Marketing at Tech in Motion. About Tech in Motion Events.

Startup 8

Startup Venture Capital Entertainment Innovation 8

SaaStock

MARCH 1, 2019

Founded: 2011. Ceyuan Ventures selects entrepreneurs who show promise in crafting leading technologies, backed by powerful teams and innovation. SaaS Investments: Consilium Software, HRBoss, and others. It finances innovative tech companies across the globe, supporting them also via the Group’s resources and knowhow.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

OpenView Labs

MARCH 10, 2019

This activity caught the eye of Stack Overflow co-founder, Michael Pryor, and he recruited me to work at his other company, Fog Creek Software. After nine months, we launched Trello on stage at TechCrunch Disrupt in September 2011.

Strategy 58

Strategy Metrics Consulting Branding 58

BetterCloud

APRIL 5, 2018

BetterCloud was founded in 2011 with a focus on delivering IT a tool to help manage and secure Google Apps (now G Suite). Instead, they were embracing heterogeneous environments, which consisted of various best-in-class SaaS solutions for each category of software. The Background: How We Got Here. The BetterCloud team in 2013.

Mobile 40

Mobile Advertising Scale SaaS 40

SaaStock

MARCH 20, 2019

As a testimony to the quality of their service, Forter was recently again included in Forbes 50 “Most Innovative Fintech Companies In 2019” list. Recently, Recorded Future were honored with the 2018 CRN Tech Innovator Award. Founded: 2011. Founded: 2011. Founders: Alon Shemesh, Liron Damri, Michael Reitblat.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SmartKarrot

MAY 26, 2020

In the year 2011, a resounding statement, ‘software is eating the world’ was predicted by Marc Andreessen. This channel of networking changes the relation between the user and the software, fundamentally. The XaaS developers felt that the new way of doing business was entirely innovative. Adaptability by the B2B world.

SaaS Payments 10

SaaS Payments Payment Services Transportation Payment Solutions 10

Chargify

MARCH 28, 2018

Innovative SaaS companies are recognizing a shift in customer demand and offering their products and features “à la carte,” and are tailoring specific offers to target sets of customers rather than offering all customers the same generic packages. The software was hard to use and implement, and offered little in the way of user experience.

Pricing 47

Pricing Innovation Scale SaaS 47

SaaStr

JULY 1, 2021

PlanGrid builds beautiful, simple software for the construction industry. Since 2011, over 500,000 projects have been built with PlanGrid. We knew we wanted to build software for the field workers in construction. We felt so bad for their workflows that we couldn’t help but want to build software for them.

VP of Engineering 253

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 253

Sales Hacker

NOVEMBER 17, 2020

Loopio’s response software automatically fills in your RFPs based on answers from past proposals. And then the other half of that for me is when something fails, because if you’re not failing, you’re not innovating. Please, please don’t do that to yourself anymore. That’s kind of the methodology here.

Scale 102

Scale Sales Hiring Underperforming Technical Team Travel 102

SaaStock

FEBRUARY 14, 2019

In 2012, Patrick co-founded ProfitWell (previously known as Price Intelligently), it offers an innovative price setting tool that helps businesses price their products and services according to their true value. In 2017, he co-founded B2B Stack, a software review marketplace that boosts the buying process of B2B tech in Brazil.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

OCTOBER 22, 2020

And the team really liked me, but I had no real experience in what Okta was doing, which was security and identity and enterprise software. I came back two different times that day, and that finally cinched the deal, and that was back in 2011. And that’s where I’d spent most of my career, was in product management.

Sales Hiring 166

Sales Hiring Scale Interviewing Technical Review 166