OpenView Labs

JULY 21, 2021

Or maybe that’s just my software engineer’s bias. The idea that the latest is also correct holds in technical genres like software engineering, artificial intelligence, and the likes. This is a list of books that describes my journey, post facto, of building online software and running a company that makes such software.

Business 101

Business Artificial Intelligence Blockchain Software Engineering 101

Audacix

JULY 18, 2022

DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably. DevOps best practices that will help you to run your software development projects smoothly. Fail often, fail fast. The same goes for IT challenges.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Audacix

JANUARY 1, 2019

Then, agree on how they will communicate and share information and learnings to transform your culture to one that aligns to DevOps principles. State Of DevOps Report 2018 Communication is the key to solving most business challenges. So it will not surprise you to learn that sharing and communication is a "key pillar" of DevOps.

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

ProfitWell

OCTOBER 28, 2019

Hiten Shah, co-founder of FYI and Product Habits , and I are tearing down the two biggest players in office productivity software: G Suite and Microsoft Office 365. When Google first launched G Suite in 2006, Office 365 was already old enough to drink legally in the United States. G Suite: 13% said Gmail was the primary benefit.

User Experience 60

User Experience Finance Cloud Product Marketing 60

Sales Hacker

JULY 8, 2019

Our second sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. Outreach has your back. About Kim Rose and Buildium.

Customer Success 58

Customer Success Scale Fractional VPE Part-Time VPE 58

Intercom, Inc.

FEBRUARY 7, 2019

And they would name a bunch of software, but they’d use Docs and Sheets to do just about everything. ” It’s a little bit nuts that in that period of time, every other piece of software is completely different. So in some ways, what we’re seeing in software is just the next phase of that.

Software Review 171

Software Review Mobile Systems Review Technical Review 171

Intercom, Inc.

JULY 11, 2019

We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. How do you guys think about communicating the ROI of customer support? Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Neil Patel

SEPTEMBER 12, 2020

Community – In some cases, you may want to expand your website into a community where people can communicate and network (otherwise known as a forum). Weebly currently powers over 50 million websites and has been around since 2006, which is a huge achievement and testament to how effective the platform is.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

How To Buy Saas

APRIL 25, 2024

Today’s shifts are so paramount that software providers just can’t miss out on them. The Development of the SaaS Field through Years Today, the software as a service market boasts tremendous global revenue and is projected to achieve a valuation of $232 billion in 2024. The adoption of cloud-based software.

Artificial Intelligence 52

Artificial Intelligence AI Trends Machine Learning 52

SaaStock

MARCH 20, 2019

Founded: 2006. Their products include POS, hardware, software, and payment processing with a large number of additional options provided by their great ecosystem of partners. offers an applied customer-centric AI enterprise software that helps businesses make customer interactions more natural and valuable. Recorded Future.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Sales Hacker

NOVEMBER 3, 2020

It’s the leading RFP response software trusted by more than 800 high-performing organizations across North America. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, responsible communication for each prospect every time. Do people actually want it?

Scale 70

Scale Sales Hiring Technical Review Investment 70

SaaStock

MARCH 20, 2019

Founded: 2006. Their products include POS, hardware, software, and payment processing with a large number of additional options provided by their great ecosystem of partners. offers an applied customer-centric AI enterprise software that helps businesses make customer interactions more natural and valuable. Recorded Future.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

NOVEMBER 19, 2019

Becky Buckman | VP, Marketing Communications @ Battery Ventures. I run marketing and communications for Battery Ventures. It had all been enterprise software, no SaaS. In enterprise software, it’s all about contracts, long term contracts. The WebPT store starts in 2006. FULL TRANSCRIPT BELOW.

Scale 169

Scale SMB VP of Engineering Leadership 169

FastSpring

APRIL 1, 2021

Most software companies rely heavily on free trials for customer acquisition. 2: Communicate Expectations Clearly Throughout the Trial Period. Basics to communicate about a free trial. Advanced communications that help increase conversions. What if they forgot to log in and never used your software?

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

SaaStr

NOVEMBER 7, 2019

We started in 2006, so it shows you that you can go a long way without having a great developer experience, except that expectations have changed a lot. We entered to introduce concept of versioning, communication between us and the developers was very ad hoc before, not centralized, not shared.

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

Backlinkfy

SEPTEMBER 16, 2019

Con: Not much attention in terms of communication and project transparency. Big team, less communication) Backlinkfy Founded in 2015, Backlinkfy is a Los Angeles, CA-based digital marketing experts that help entrepreneurs, Freelancers, Small and Mid-size online businesses. Company is based in Los Angeles. Websites Depot Inc.

Outsourcing Services 40

Outsourcing Services Consulting Sales Hiring Outsourced Development 40

SaaSHolic

FEBRUARY 23, 2022

Brian Halligan Brian is the founder and CEO of HubSpot , a super hot startup founded in 2006 in Boston that went public in 2014 — leading the marketing automation market worldwide. He’s the founder of OpenView Venture Partners , a Boston based venture capital firm focused on expansion-stage software companies.

Venture Capital 52

Venture Capital SaaS Social Media Entrepreneurship 52

Intercom, Inc.

OCTOBER 29, 2020

And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years. I was on a board of a private software company and I was just getting the itch to do something much, much smaller, much more entrepreneurial. Karen: Yeah, we were at just over 300.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

SaaSHolic

FEBRUARY 6, 2023

Brian Halligan Brian is the founder and CEO of HubSpot , a super hot startup founded in 2006 in Boston that went public in 2014 — leading the marketing automation market worldwide. He’s the founder of OpenView Venture Partners , a Boston based venture capital firm focused on expansion-stage software companies.

Venture Capital 52

Venture Capital SaaS Social Media Entrepreneurship 52

Neil Patel

JUNE 14, 2021

According to HubSpot , which coined the term “inbound marketing” back in 2006, the strategy consists of four stages. Even better, it won’t require the extensive research that a report demands or the complicated backend software necessary for a webinar. Inbound Marketing Strategies for Start-Ups.

Startup 140

Startup Strategy Marketing Social Media 140

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

MARCH 3, 2020

You may have been at Box in 2006 or LinkedIn in 2008. ” But they don’t know how to process it and communicate it. QUESTION 6: My company is a very technical product and somebody serious software and it’s a new category you were creating like scratch. It’s like a pathological meritocracy, you know?

Sales Hiring 154

Sales Hiring Sales Recruiting CTO Hire Scale 154

Sales Hacker

OCTOBER 5, 2018

I joined the ranks of Prime Point Media in 2006 selling national accounts, and by 2008 I had built the entire Midwest territory. We use a combination of project management style of software called Monday.com and Pipedrive which is a Kanban-style CRM to keep everyone on the same page. Get creative in your communications.

Sales Hiring 70

Sales Hiring Scale Sales Recruiting Sales 70

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a service) has become a buzzword in recent years. Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations. The word Keka is a slang word in Telugu (founder’s native language) that translates to Perfect – how the software is. IBSFintech.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

NOVEMBER 22, 2019

Travis Bryant: So I was in services at a software company and then had this pivot point to go either into product management or into sales and sales engineering. I had the good fortune, my first SaaS experience was at the Mothership Salesforce in 2006, prior to even the word cloud being thrown around.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

SmartKarrot

FEBRUARY 4, 2022

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. Founded in: 2006. Boastcapital is a B2B SaaS automation software that assesses research and development (R&D) tax for businesses.

Marketplace as a Service 10

Marketplace as a Service SaaS AWS Cybersecurity 10

Sales Hacker

OCTOBER 21, 2019

I feel like I’ve been in and around sales since I was a kid, but my first real ”sales” job was while I was in college, back in 2006. I started as a communications major, but I had a new daughter and I needed to start making some real money. Enterprise Account Executive and Sales Leader at Lucid Software Inc. It was fun.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring VP of Engineering 90

ProfitWell

JULY 15, 2019

source ] Often the path to buying software is not as direct as ordering soft-serve. In 1982, an editor at PC Magazine, Andrew Fluegelman, wrote a communications program called PC-Talk. It is easy to use and has all the features I would expect from a communications program." Boom and bust: 2006-2017.

Pricing 41

Pricing Business Model Cloud Venture Capital 41

Sales Hacker

JULY 21, 2020

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable. I was, I think, employee 19 at this company, so this is about 2006. Check out outreach.io

Outsourcing Services 73

Outsourcing Services Scale Outsourced Development Technical Review 73

SmartKarrot

JANUARY 28, 2022

The company’s vision is to create a world where users can easily access software-based care and should be able to make informed decisions at lower costs. Cato Networks offers network security management software that is hosted in the cloud. DriveNets is a SaaS company that offers software-defined routing infrastructure.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Payment Services 10

Sales Hacker

SEPTEMBER 15, 2020

Leveraging the next generation of artificial intelligence, Outreach allows you to deliver consistent, relevant and responsible communication for each prospect every time, enabling personalization at scale that was previously unthinkable. And Sports Fight was this idea that you can connect with other people in your community to play sports.

Leadership 63

Leadership Payments Scale Payment Methods 63