TechEmpower SaaS

MARCH 4, 2024

AI empowers businesses to craft more impactful marketing campaigns by utilizing data analytics for content personalization and market trend forecasting, thereby significantly enhancing campaign relevance and effectiveness. It also facilitates rapid prototyping, allowing for quicker iterations and thus shorter development cycles.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

SaaStr

JUNE 19, 2024

Figure out how to convert some subset of users into paid. Refine the user experience. Be maniacal on refining and understanding the user experience by creating an experience customers love and finding ways to convert customers into paid packages or upsell them. For Bitly, they saw a pretty dated experience.

Scale 300

Scale Scaling Underperforming Technical Team User Experience 300

Payrix

SEPTEMBER 25, 2024

To stay competitive today, software companies should plan to stay on top of the latest Embedded Finance trends and strategies. Below are the top 3 trends to look out for this year and the benefits they could provide your business. Embedded Finance trend #3: Ultra-personal services We’re not done with data just yet.

Payments 130

Payments Payment Solutions Embedded Payments Trends 130

Buffer Resources

JULY 24, 2024

2: Use social media listening tools to stay on top of niche trends Social listening observing what your audience is saying online and creating content around it. For instance, if you’re a haircare creator, you might notice trends around using rosemary water for hair growth and create a TikTok video on the topic.

Social Media 115

Social Media Outsourcing Services Strategy AI Search 115

Payrix

NOVEMBER 7, 2024

Each expert has a unique perspective on balancing payments security and user experience, empowering software platforms to grow confidently in their niche industry. Mike Valdepenas, Senior Director, Portfolio Management “What trends in data modeling are you most excited about, and how does data impact risk management in payments?”

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

User Pilot

FEBRUARY 25, 2024

Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Here are the top trends to watch out for.

SaaS Payments 105

SaaS Payments Trends Payment Methods Payment Solutions 105

Buffer Resources

JULY 18, 2024

  Google Trends See the relative search popularity of topics Limitations:  None Google Trends shows the popular search terms over time, which is useful for uncovering seasonal variations in search popularity. Works for desktop and mobile. Check for truncation issues and fix them instantly. Alternatives:  SEOlyzer 22. 

Technical Review 121

Technical Review Software Review Mobile Engineering 121

User Pilot

NOVEMBER 22, 2024

This powerful tool allows you to see your website or web app through your users’ eyes. It reveals the “why” behind their actions and unlocks valuable insights to improve the user experience. Conversely, session replays don’t actually record a user’s screen in the traditional sense.

User Experience 105

User Experience Customer Support Pricing Engagement 105

User Pilot

AUGUST 27, 2024

In HubSpot’s consumer behavior trends report, 72% of consumers said they’re more likely to make purchase decisions with a brand they can trust their data with. But when you think about this and all the trends that are happening right now, how can your business catch up? Today’s consumers expect to be heard.

Trends 104

Trends Technical Review Software Review Social Media 104

User Pilot

MARCH 6, 2024

What conversion rate optimization trends are worth adopting? CRO is a practice with a lot of room to explore, hence, there are many tactics you can experiment with to optimize sales and product engagement. How to leverage this CRO trend? And which ones are misleading? How we use UGC on our website.

Trends 105

Trends Social Media AI Search SaaS 105

User Pilot

OCTOBER 19, 2024

Personalize surveys by setting conditions based on user behaviors , translating and localizing your NPS surveys using AI, and customizing the appearance of your surveys to match your app’s design. Get real-time insights into your survey responses, with visual breakdowns of data, NPS score, and trends. Multi-language support.

Software Review 105

Software Review Technical Review Software B2C 105

User Pilot

OCTOBER 31, 2024

A product analytics strategy is essential for any business looking to make informed decisions about product development and user experience. Plus, there are many reasons why you need a product analytics strategy: Aligns product development with user needs and business goals. Why should you have a product analytics strategy?

Strategy 105

Strategy Underperforming Technical Team Government Customer Lifetime Value 105

Stax

MARCH 16, 2025

Bad software user experience User experience is everything when it comes to SaaS platforms. Join the Payments-Led Growth Movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Buffer Resources

OCTOBER 2, 2024

Here’s a list of the seven best competitor analysis tools to help you get detailed data on your rivals, analyze trends they use, and get a wholesome picture of competitor performance — benchmarked against yours. Price : Plans begin at $199/month for one user. The user experience isn’t as great as RivalIQ, though.

Social Media 116

Social Media AI Search Benchmarks Software Review 116

SaaStr

MARCH 13, 2023

Co-founder and CEO of Scratchpad, Pouyan Salehi, and OpenPhone’s Co-founder, Daryna Kulya, share how they consistently engineer delightful experiences for their customers. Prioritize user experience as a growth strategy Today, most SaaS companies depend on growth hacking and funnel optimization to unlock growth.

Growth Hacking 246

Growth Hacking Social Media Business SaaS 246

User Pilot

MARCH 25, 2024

A user activity trend can provide key insights into changing user behavior and help you increase conversion rates and product engagement. In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. We’ll also discuss a few useful tools to analyze user activity.

Trends 105

Trends Acquisition Retention Engagement 105

SaaStr

DECEMBER 1, 2024

He created a new category in work management by focusing on user experience, platform extensibility, and sustainable growth. For SaaS founders, monday.com’s playbook is required reading – especially if you’re going after established markets.

Scale 250

Scale SaaS Company Culture Leadership 250

Buffer Resources

JULY 24, 2024

How to make the most of your Bluesky profile There’s not much of a learning curve as the platform offers a very Twitter-like user experience, so you can dive right in. Share recent experiences, insights, or looks into your daily life. Discuss the latest trends and news in your field.

Social Media 106

Social Media Innovation Engagement Mobile 106

Clouded Judgement

JULY 12, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. At the end of the day these investments might not immediately result in better business outcomes (ie more revenue), but they certainly lead to better end user experiences. Follow along to stay up to date!

Cloud 291

Cloud AI Investment User Experience 291

Payrix

JANUARY 28, 2025

With decades of experience in payments, Matt provided invaluable insights on emerging trends, regulatory changes, and the future of Embedded Finance. He highlighted three pivotal trends for 2025: Regulatory shifts : As the U.S. He highlighted three pivotal trends for 2025: Regulatory shifts : As the U.S.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

SEPTEMBER 5, 2022

Product-led growth (PLG) companies have become a major trend in the world of SaaS over the last few years. Customizing the user experience can make customers feel like the product is just for them. In PLG, a little customization can go a long way.

Sales Recruiting 284

Sales Recruiting Business Pricing Churn 284

Stax

MAY 23, 2025

Join the Payments-Led Growth Movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Understanding ISV Integrated Payments Integrated payments let users pay for goods or services directly within your softwareno third-party redirects or handoffs. Learn more.

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

User Pilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. Robust resource center functionalities for offering self-service help.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

User Pilot

MARCH 9, 2025

Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Analyze user behavior data to understand how users interact with your product.

SaaS 82

SaaS Social Media Interviewing Software Review 82

The Daily Egg

MARCH 22, 2019

In 2019, wherever you look, you will find its traces.

Management 275

Management Trends User Experience Marketing 275

SaaStr

JULY 25, 2023

It provides insights into the latest trends, best practices, and networking opportunities in the SaaS space. Sales and Marketing Professionals : Sales representatives, marketers, and growth hackers can learn about the latest trends and techniques to improve customer acquisition and retention.

ChatGPT 189

ChatGPT AWS SaaS CTO 189

SaaStr

AUGUST 2, 2024

. #2: Early and Continuous Product Adaptation An organization with 500, 1000, and 10,000 users has completely different product and service requirements. So, you have to focus on the user experience by moving away from PLG alone and examining the needs of smaller and larger teams.

Scale 283

Scale Sales Hiring Sales B2C 283

Intercom, Inc.

MARCH 28, 2022

To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. Digital transformation was already an unavoidable trend – but the pandemic has made it truly business critical. Ahead of the trend: Vend.

Scale 228

Scale Engagement Technical Review Business 228

User Pilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service.

Data 105

Data Underperforming Technical Team Outsourcing Services Technical Review 105

User Pilot

MAY 27, 2025

Simplify with Userpilot: Create cohorts based on user or company properties, filter data by segments, and view retention trends over customizable periods with Userpilot. Create cohorts, build retention tables, and visualize retention trends with Userpilot. For example: Suppose you rolled out a new onboarding experience in March.

Mobile 96

Mobile Retention Payment Features Onboarding 96

SaaStr

JUNE 7, 2019

With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Despite the hyper competition, many SaaS providers take their organization’s payment processing experience for granted.

SaaS Payments 232

SaaS Payments Payment Services Payment Methods Payment Solutions 232

User Pilot

MAY 27, 2025

Whatfix delivers context-aware guidance that helps users correctly complete sensitive tasks like handling patient documents, uploading payroll data, etc., Companies already using Whatfix for web For teams already leveraging Whatfix on desktop, extending that functionality to mobile ensures a consistent user experience across platforms.

Technical Review 91

Technical Review Mobile Software Review Systems Review 91

Intercom, Inc.

JANUARY 16, 2020

Now we see that this has become a huge trend across SaaS” Andrey: One of the biggest examples of this for us was moving from personal subscription to a team subscription. Now we see that this has become a huge trend across SaaS. Is that a trend that you’re capitalizing on? This was back in about 2015.

Consulting 250

Consulting Marketplace as a Service Scale Development 250

SaaStr

MAY 30, 2024

From a PLG perspective, if you make it easy for users to start using your product, any interaction with a rep or customer service person is a bad user experience. These are some of the trends happening now, and you’ll see more of how AI can help drive sales in the organization as time goes on and the products get better.

Scale 299

Scale AI Search Azure Sales 299

SaaStr

DECEMBER 8, 2023

Imagine having an entire company’s data infused with ChatGPT Enterprise so they could query all the top sales deals and common trends and have all of that come back. Adoption in Enterprises : Enterprises are at the forefront of adopting AI, with a focus on fine-tuning models for personalized user experiences.

Artificial Intelligence 309

Artificial Intelligence AI ChatGPT Software Engineering 309