Payrix

APRIL 17, 2024

Here’s a sneak peek at the Marketing Resource Center we provide to every Payrix partner to set them up for optimal success. Are you still deciding on which Embedded Payments solution and partnership is right for you?

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

User Pilot

MAY 2, 2024

Poor customer retention drains your resources, reduces revenue, brings operational instability, and harms your reputation. Effective customer retention marketing tactics include: Build customer trust from the beginning with a professional website, case studies, testimonials, and transparent pricing. Userpilot resource center.

Retention 105

Retention Marketing Customer Lifetime Value Onboarding 105

User Pilot

MAY 20, 2024

Create comprehensive self-service resources to enable users to solve problems independently. Offer educational resources like guides and webinars to help users maximize product value. Personalized onboarding experiences focus on specific user needs and introduce only features and information relevant to their use cases.

Retention 66

Retention Strategy Sales Recruiting Scale 66

SaaStr

AUGUST 28, 2022

The team often wants to do this, at least part of the team, because your smallest customers consume so many resources in support, success, etc. So in many cases, most of your team will vote to move on from the smallest customers as you scale. They churn at the highest rate. And they often distract the sales team from bigger deals.

Scale 230

Scale Sales Hiring Pricing Churn 230

Blulogix

JANUARY 27, 2024

Case Study: How One Company Transformed with BluIQ By BluLogix Team In the dynamic world of Managed Service Providers (MSPs) , maintaining competitiveness and optimizing revenue generation often presents a significant challenge. The company in this case study was facing a common challenge in the industry—consumption leakage.

Subscription 52

Subscription Payment Features Innovation Trends 52

SaaStr

AUGUST 28, 2022

The team often wants to do this, because your smallest customers consume so many resources in support, success, etc. So in many cases, most of your team will vote to move on from the smallest customers as you scale. In the end, for us, though the real issue was resources. They churn at the highest rate. But we didn’t want to.

Scale 179

Scale Pricing Revenue SaaS 179

SaaStr

JUNE 17, 2023

Case study analysis – UiPath & HubSpot UiPath , a leading enterprise automation software company, managed an impressive turnaround by focusing on operational efficiency. Better resource management: Efficiency means doing more with less – maximizing resources while minimizing waste.

Venture Capital 204

Venture Capital Scale Technical Review Software Review 204

User Pilot

APRIL 21, 2024

Examine customer data to understand how you can further improve your help resources. Increase your customer service team’s performance Invaluable resources, such as your customer service team, shouldn’t be spent on mundane tasks like resolving the most common support issues. You log in to try and use the product.

Strategy 105

Strategy Customer Support SaaS Technical Review 105

User Pilot

JUNE 28, 2023

In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows! Onboarding case study #2: How Osano reduced delinquent churn Osano is a data privacy platform that initially signed up for Userpilot to build out its user onboarding process. Get a demo now!

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

FastSpring

DECEMBER 9, 2022

But it can be very time-consuming and a drain on resources to add new payment methods. DaisyDisk Case Study: Learn how DaisyDisk used the FastSpring pop-up checkout to improve the customer experience in this case study. SocialBee Case Study: Learn how SocialBee doubled its MRR with FastSpring.

Payment Services 144

Payment Services Merchant Services Payment Methods SaaS Payments 144

SaaStr

APRIL 1, 2021

Some of it is inescapable, and in which case — don’t worry about it. More on that, with case studies, here. Too many customers with not enough resources. Because you are going need at least 24 months really to just get it right. More on that here. But — if at all possible, Skip a (Venture) Round.

Sales Hiring 265

Sales Hiring Scale Finance Scaling 265

SaaStr

DECEMBER 11, 2021

Because if you don’t hire a dedicated CSM as a single-digit hire, your #1 single best source of referrals, case studies, upgrades, PR, more customers … those first, happy customers … won’t produce as much. You’ll find a way to keep that social contract, to keep those super early adopters engaged.

Sales Hiring 270

Sales Hiring Customer Success Headcount Churn 270

User Pilot

FEBRUARY 26, 2024

Consideration – when the prospect starts seeing the product as a viable solution to their problem after comparing it to other products, analyzing case studies , reading reviews and testimonials, watching demos, or using free trials. These could be individual or multiple actions, performed in a fixed or random order.

Marketing 105

Marketing Sales Funnel Forecasting Customer Lifetime Value 105

User Pilot

JUNE 30, 2023

Userpilot is a product adoption platform that allows you to automatically localize your in-app messages , surveys , and resource center materials. You could start by using localization software to automatically translate the UI, onboarding flows, or resource center modules. Resource center localization in Userpilot.

SaaS Payments 98

SaaS Payments Outsourcing Services Payment Solutions Payment Services 98

User Pilot

APRIL 21, 2024

Here’s how: Create multiple landing pages , one for each use case, product, and user persona (Userpilot has 8). The website has 7 different landing pages for various use cases and roles. It also includes case studies illustrating the benefits of the tool. Make sure it’s optimized for high conversions.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

User Pilot

APRIL 8, 2024

Actively collect and analyze feedback on your self-service resources to identify areas for improvement. Resource center in Userpilot. Collaborate with successful customers on case studies. Playbook of expansion tactics Segment users based on their use cases and map their user journeys. Create ambassador programs.

Strategy 100

Strategy Business SaaS Customer Lifetime Value 100

Sales Hacker

MARCH 8, 2024

What you’ll get at ELG Con: Case studies from companies like Data, Cloudera, and more. ELG puts less strain on your team because partners can provide additional data, resources, and opportunities, meaning less time is spent chasing low-quality leads. Early-bird tickets expire next week. Austin’s F1 track. Efficiency.

Scale 94

Scale AI Search Social Media AI 94

User Pilot

JANUARY 14, 2023

Creating webinars and offering live training demos to help users tackle specific problems or use cases. Also known as customer training, it involves providing resources to help you onboard, train, and retain existing or new customers. Step-by-step guides are resources designed to help customers execute required tasks.

Education 98

Education SaaS Onboarding Customer Success 98

User Pilot

SEPTEMBER 8, 2023

Copying A/B testing case studies. Otherwise, you’ll keep spending resources and getting ineffective results or be distracted by the wrong metrics. In cases where your user base is limited , conducting multivariate tests with statistical significance may be challenging. Not running your A/B tests strategically. Avoid this.

Engagement 104

Engagement User Experience Mobile Pricing 104

Blulogix

MARCH 21, 2024

Resource Accessibility: Provide easy access to comprehensive resources, including tutorials, documentation, and FAQs, allowing customers to self-serve and explore your service at their own pace. Celebrating Success: Highlight customer successes through case studies, testimonials, and community spotlights.

B2B 52

B2B Subscription Payment Features Retention 52

Buffer Resources

DECEMBER 14, 2023

By highlighting different features, benefits, or use cases with each slide, you can demonstrate how your product solves a specific problem for your target audience. The carousel format allows for a detailed breakdown of the problem, solution, and results, making the case study easy to follow and understand.

Social Media 123

Social Media Payment Methods Payment Solutions AI Search 123

Intercom, Inc.

APRIL 30, 2020

We’ll also offer resources to help your sales team do the same. In some cases, we may even suggest working joint deals together. We’ll also connect with your marketing teams to discuss other joint content we can develop together, such as webinars, case studies, guest blog posts, and perhaps – one day soon – even joint events.

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

User Pilot

MARCH 29, 2024

Lack of help resources. Offer self-service support with a resource center. Wrong acquisition channels : Utilizing acquisition channels your target audience does not actively use or engage with results in wasted efforts and resources. Lack of lead nurturing efforts. Slow response to customer queries. Userpilot can help.

Scale 105

Scale Sales Funnel Onboarding Retention 105

User Pilot

MAY 20, 2024

Proactively engage with business clients by providing top-notch support through live chat, in-app resources, and other means to maintain strong business relationships and enhance loyalty. These relationships can lead to valuable partnerships where both parties benefit from shared knowledge, resources, and opportunities.

B2B 66

B2B B2C Retention Education 66

Blulogix

FEBRUARY 27, 2024

This whitepaper serves as a comprehensive resource for business leaders, strategists, and monetization professionals seeking to harness the full potential of agile monetization for sustainable growth and competitive advantage.

AI Search 88

AI Search Machine Learning Artificial Intelligence Blockchain 88

Andreessen Horowitz

APRIL 30, 2024

But then I learned maybe from my control theory background, which I studied in university, that you can actually use controls at your own advantage to gain velocity in the long term. How do you today think about leveraging internal engineering resources in terms of building software? And we’re seeing that more and more every day.

Development 100

Development Technical Review AI AWS 100

Subscription Flow

MARCH 25, 2024

After which we will be ending the blog by shedding light on the case studies of some of SubscriptionFlow’s existing clients to demonstrate. Keeping all this in mind, in this blog, we will firstly be talking about how a Merchant of Record ecommerce can help an ecommerce business.

Merchant Services 92

Merchant Services Payment Services Payment Methods Payment Facilitation 92

Blulogix

JANUARY 21, 2024

Reducing Disputes: Hidden fees or unclear billing can lead to disputes, which consume valuable time and resources. Read More » Case Study: How One Company Transformed with BluIQ Read More » What is the Future of Subscription Billing? Transparent billing minimizes disputes.

Payment Features 52

Payment Features Subscription Systems Review Operational efficiency. 52

Intercom, Inc.

NOVEMBER 30, 2021

Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. With the funnel, no matter how much your conversation volume grows or which resources you have on hand, you can still excel and provide customers with the fast, personal support they deserve.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Stax

MARCH 12, 2024

But in reality, companies often have to spend considerable time and resources chasing down late payments that are stuck in Accounts Receivable. Over time, late payments have a detrimental effect on cash flow and company resources, especially if you need to get outside creditors involved.

Payment Features 88

Payment Features Payment Methods Payment Services Stax 88

Blulogix

FEBRUARY 21, 2024

Check References and Case Studies: Speak with existing customers or review case studies to understand how the platform has addressed similar business challenges and contributed to monetization success. Assess the Implementation Process: Understand the steps, timeline, and resources required for implementing the platform.

Payment Features 52

Payment Features Underperforming Technical Team Operational efficiency. Technical Review 52

GetUplift

JANUARY 24, 2022

One of my favorite ways to learn and get new ideas for conversion rate optimization comes from reading detailed case studies. . I’m not talking about the kind of vague “case studies” that tell you about one minor change to a page they made and how it increased sales by 450%. Read More Details Of This Case Study.

Sales Hiring 102

Sales Hiring Marketing Sales Sales Funnel 102

User Pilot

DECEMBER 15, 2023

By screening your ideas before investing in their development, you reduce the risk of failure and can allocate resources to initiatives that satisfy customer needs and market demand. Its primary goal is to narrow down the list of ideas and focus on those that align with the organization’s goals , resources, and market needs.

Development 105

Development Market Research Interviewing Trends 105

Kraftblick

SEPTEMBER 26, 2023

In the healthcare industry, Synchrogenix provides its patented AI technologies such as Study Report Writer and Narrative Builder. Healthcare experts can use Synchrogenix technology to create clinical study reports (CSRs), which usually include detailed test results of various medications or summarize medical scientific experiments.

Artificial Intelligence 96

Artificial Intelligence Technical Review AI Search AI 96

User Pilot

APRIL 24, 2024

According to a study by Airfocus , 21% of product managers believe they don’t have adequate skills, which hampers AI implementation. Unfortunately, creating videos is time and resource-intensive. One possible use case is churn prevention. It also provides solution recommendations and relevant resources.

AI 96

AI Artificial Intelligence SaaS Generative AI 96

Sales Hacker

OCTOBER 4, 2019

Used right, case studies can boost your deal closing ratio by 70% and your sales by 185% — making them a valuable addition to your sales enablement library. Keep reading for practical tips on how you can use your case studies to attract new prospects and convert existing prospects into paying customers. What not to do.

Sales 81

Sales Systems Review Investment Data 81

Andreessen Horowitz

SEPTEMBER 19, 2023

Instacart would be competing with multiple very strong and very well-resourced incumbents also targeting the digital grocery opportunity. Instacart is a case study of this. But there also were concerns: Many companies had tried and failed—spectacularly!—to to build digital grocery businesses in the U.S.

Marketplace as a Service 139

Marketplace as a Service Scale Underperforming Technical Team Construction 139