FastSpring

APRIL 18, 2024

These include how to account for local pricing and preferred local payment methods, varied buyer behaviors, how to display checkouts with local languages, and much more — all of which can be different for every country you want to sell into. Why it’s so important to optimize pricing for local markets.

Payment Methods 78

Payment Methods Payments SaaS Payments Merchant Services 78

FastSpring

APRIL 23, 2024

The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. The subscription management system doesn’t support multi-product transactions.

Payment Services 114

Payment Services Payment Methods Merchant Services Payment Solutions 114

SaaStr

DECEMBER 23, 2022

Samsara has also learned powerful lessons from expanding its product into novel markets. For example, while expanding into Mexico, they needed to understand the challenges they might face in the local market. and local cultural values may not accept data-gathering devices as readily as the U.S. Be curious!

Scale 181

Scale Engineering Marketing Scaling 181

SaaStr

SEPTEMBER 23, 2022

Cloud Will Help Close the Gap in Global Productivity. Cloud Gets Local to Go Global. There has been a trend in cloud companies waiting longer to expand beyond their local country or area, and horizontal companies that do expand tend to operate with a heavy emphasis on locality. Activate your product-led growth levers.

Cloud 245

Cloud Trends Benchmarks Business Model 245

User Pilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. TL;DR A resource center provides tailored content to aid users in problem-solving your product. Then, you’ve come to the right place!

AI Search 105

AI Search Software Review SaaS AI 105

SaaStr

FEBRUARY 28, 2024

But they couldn’t break into top French brands until they opened a local office with an in-person sales and success team. That’s strong new logo growth for an enterprise product at $500m in ARR. That’s the enterprise. #4. Customers Sign 2-Year Deals on Average. 2,011 Total Customers, Up 17% Year Over Year.

Sales Hiring 240

Sales Hiring Scale Cloud Enterprise 240

SaaStr

SEPTEMBER 20, 2021

If you have a mini-brand, int’l customers will buy from you even without any local presence. in Australia (key early local markets) are used to buying from U.S. It’s harder to really localize product marketing and even the product itself without local leaders. Buyers in the U.K., Her advice?

Sales Hiring 264

Sales Hiring Customer Success Revenue SaaS 264

User Pilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. How to implement AI to build better products. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. This includes the SaaS industry too.

AI 95

AI Artificial Intelligence SaaS Generative AI 95

FastSpring

MARCH 16, 2023

Use Affiliates As Local Sales Partners MapTiler maintains developer documentation in English — and as the primary business language throughout the world, this works well for most of its users. This is when Tom’s team seeks out affiliates who can serve as local MapTiler experts. This will make your partners’ jobs a lot easier.

Payment Methods 148

Payment Methods Payments SaaS Payments Social Media 148

Stax

NOVEMBER 20, 2023

This day benefits local businesses since it encourages 72% of shoppers to shop and dine at small, independently-owned retailers and restaurants—not only on SBS—but year-long. It’s the day small business owners get the chance to show off their offerings to shoppers looking for local gems. Learn More What is Small Business Saturday?

Payment Methods 88

Payment Methods Merchant Services Stax Payment Services 88

FastSpring

MARCH 8, 2024

Our continued focus on developing and improving a great product , especially features and tools for subscription management to support SaaS businesses. FastSpring provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support.

Merchant Services 156

Merchant Services Payments Subscription Payment Features 156

SaaStr

JANUARY 30, 2023

Deel, for instance, recognized that remote work was a big challenge at the time, and there was also a massive talent shortage locally. Deel overcame these challenges by taking care of these four things: Finding a product focus When Deel got accepted by Y Combinator in 2019, everyone loved the idea but hated the product.

Sales Hiring 240

Sales Hiring Payment Services SaaS Payments Scale 240

SaaStr

NOVEMBER 3, 2023

The Toast team has spent a lot of time thinking about how restaurants and owners make decisions, and a lot of it comes down to the local ecosystem they live within. When you can penetrate the local ecosystem, it’s powerful. You could give one rep the entire city, but that would be counter-productive. The takeaway?

Payment Methods 203

Payment Methods Acquisition Scale Payments 203

FastSpring

OCTOBER 25, 2023

FastSpring serves as a merchant of record for over 3500 companies that use our platform every day to sell digital products globally. FastSpring provides an all-in-one payment platform for SaaS, software, video game, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support.

SaaS Payments 157

SaaS Payments Payment Solutions Software Review Merchant Services 157

SaaStr

APRIL 5, 2023

But the space is competitive, and LivePerson didn’t keep up, even as the product suite did more and more. In fact, they shrunk 1% last quarter, and are losing money. . “AI” alone isn’t a magic improvement to their product. Everyone can use it, especially if you localize your product at scale.

Scale 253

Scale AI Scaling Enterprise 253

User Pilot

MAY 21, 2024

TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals. Products with good UX are easier and cheaper to support and stand out in competitive markets. Consider the context of how the product will be used and by whom.

User Experience 105

User Experience AI Scale Customer Support 105

User Pilot

MAY 7, 2024

TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Interactive walkthroughs guide users step-by-step through actions within a product, while product tours offer a more passive overview of features and capabilities. Localize your walkthrough.

Software Review 105

Software Review Software Onboarding Engagement 105

User Pilot

APRIL 21, 2024

Improve support team morale – Fewer tickets means more time for your support team to be productive. Drive customer satisfaction – When customers get help quicker, their satisfaction with your product goes up. Communicate product news with in-app messages so customers don’t inquire about them via tickets.

Strategy 105

Strategy Customer Support SaaS Technical Review 105

User Pilot

MAY 9, 2024

When users are delighted with your product experience, they engage more and tend to renew and even upgrade their accounts. Localize support for a better customer experience. Here’s how: Increase satisfaction : Your effort to track customer sentiment and make product improvements improves customer satisfaction over time.

Customer Lifetime Value 105

Customer Lifetime Value AI Search Benchmarks Onboarding 105

User Pilot

APRIL 30, 2024

But how does one actually go about collecting feedback , prioritizing it, and using it to make key product decisions? Meagan Glenn , Senior Program Manager (Success and Product) from Lavender lays it out for us in this interview. Valuable feedback usually comes from power users or those who are well-versed with your product.

Interviewing 104

Interviewing Software Review Outsourced Development Trends 104

Intercom, Inc.

JULY 15, 2022

As we’ve scaled and as our customer base has expanded around the world, we have focused on ensuring our product and website are designed to support more and more languages. Product localization. That’s why today, we’re delighted to unveil a host of fresh localization efforts across our product and website.

Scaling 118

Scaling Communication Customer Success Customer Support 118

FastSpring

MARCH 3, 2023

What if, instead of spending so much time making your payment stack work for you, your developers could focus on your product? A similar sign you’ve outgrown Stripe is if you’re seeing demand for your product in countries that Stripe doesn’t support. Customers still come to your website to learn about and buy your products.

Merchant Services 147

Merchant Services Payment Services Outsourcing Services SaaS Payments 147

User Pilot

APRIL 10, 2024

TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. Localize your knowledge base.

Software Review 103

Software Review AI Search SaaS Technical Review 103

Casey Accidental

OCTOBER 31, 2022

I have written a lot about product/market fit in the past. Whether you are a founder, product or growth leader, being able to recognize and measure product/market fit is a critical tool to make the best decisions on driving success of a company. Cross-Side Network Effects (Marketplaces and Platforms).

Product Marketing 131

Product Marketing Marketing Scale Software Review 131

Neil Patel

MAY 28, 2021

To attract locals from various locations, you probably need to adopt a local SEO strategy. You can serve multiple areas or ship products internationally or worldwide. This way, locals who make searches related to your niche or services can see your website at the top of search results. Boost Local Marketing Results.

Social Media 145

Social Media Engineering Travel Strategy 145

Buffer Resources

FEBRUARY 29, 2024

  Fortunately, there is a third option: local SEO, designed to enhance the online visibility of businesses within a specific geographic area. Google Business Profile (GBP) , formerly Google My Business, plays a pivotal role in local SEO, serving as a centralized platform for businesses to manage their online presence.

Payment Methods 84

Payment Methods Business Software Review Payment Services 84

FastSpring

DECEMBER 9, 2022

Merchants of Record (MoR): Having your billing solution also act as the MoR means they take care of the entire SaaS billing process for you, including collecting and remitting local and international taxes (such as VAT and local sales tax), staying compliant with local laws and regulations, chargebacks, and much more.

Payment Services 144

Payment Services Merchant Services Payment Methods SaaS Payments 144

Stax

JANUARY 24, 2024

While QuickBooks Desktop won’t disappear immediately, Intuit’s shift focus on cloud-based applications signals a shift away from supporting local applications. There are products that meet the needs of every client, from the simplest to the most complex. Anywhere access vs. local access.

Payment Solutions 88

Payment Solutions Payment Features Payment Services Payment Methods 88

FastSpring

OCTOBER 10, 2022

During a recent live interview about pricing strategies to combat stagflation , FastSpring’s Sales Manager Todd Stellfox and Chief Product Officer Kurt Smith discussed what Slack did well in this announcement. Note: FastSpring makes it easy to localize your pricing. Incentivize Customer Loyalty.

Pricing 147

Pricing Interviewing Retention Strategy 147

Chart Mogul

JUNE 24, 2021

Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. You may also hear it referred to as multi-currency pricing or localized pricing. Here’s what you need to know about SaaS pricing localization. What is pricing localization? Image via Hotjar.

Pricing 128

Pricing SaaS Payments Payments Payment Features 128

Neil Patel

JANUARY 19, 2022

Nearly half of all Google searchers are looking for local information. Whether they’re looking for products or services, they’re on Google, and, if you’re not, they’ll never find you. Therefore, any digital-savvy business needs to use local search marketing to ensure that prospective customers find them first. Let’s find out.

Marketing 133

Marketing Technical Review Scale Advertising 133

User Pilot

JANUARY 26, 2023

What is inclusive product design? Why is it important for product managers ? How can you incorporate it into the product development process? We also look at a few excellent examples of inclusive product design in SaaS. Accessibility is one objective of inclusive product design. Are you ready to dive in?

Sales Recruiting 98

Sales Recruiting Interviewing Development Social Media 98

Neil Patel

MARCH 4, 2023

Content localization makes this happen. Plus, we’ll check out some helpful examples of businesses that localize their content well. What Is Content Localization? In digital marketing, content localization means creating content dedicated to a specific region or country. With content localization.

Strategy 81

Strategy Sales Hiring Marketplace as a Service Scale 81

FastSpring

MARCH 9, 2022

No matter how you’re selling your SaaS products, you’ll find best practices to improve your pricing page for increased conversions. SocialBee is a social media management tool that uses a product-led growth model hinging around a free trial. In this article, we’ll show you examples from a variety of SaaS pricing pages. Learn more here.

SaaS Payments 145

SaaS Payments Pricing Payments Payment Methods 145

FastSpring

DECEMBER 12, 2022

To accept payments internationally, you also need to offer local payment methods, collect and pay consumption tax, adhere to local transaction laws and regulations, and much more. Understand and adhere to local transaction laws and regulations. Understand and adhere to local transaction laws and regulations.

Payment Services 145

Payment Services Merchant Services Payment Methods Payment Solutions 145

FastSpring

NOVEMBER 3, 2023

Each year, we bring entrepreneurs, local leaders, and friends together to connect, collaborate and grow through our educational tracks, mentor office hours, startup showcases, and networking mixers. Honed your product, persuasion skills, pricing & packing and relationships to scale your B2B revenue.

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

Buffer Resources

APRIL 16, 2024

  Our retail stores succeeded because we were able to deliver an entire brand experience rather than just be content to try and sell products. Whereas our accounts used to be all about glossy pictures of our products, we started looking for creative ways to make customers feel like they were enjoying a relaxing day shopping IRL.

Social Media 105

Social Media Scale Sales Strategy 105