SaaStr

JANUARY 17, 2025

At SaaStr Annual’s AI Summit, we asked product leaders from some of the fastest-growing SaaS companies to share their insights on navigating the AI revolution while scaling multi-product strategies. For SaaS companies, this presents both a challenge and an opportunity to reimagine their products for the AI age.

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SaaStr

JANUARY 3, 2025

They had to present their business to me and show me their website. ” Key Takeaways Executive hiring remains one of the hardest challenges in scaling a SaaS business. And then, the test was after the three weeks of training was in front of me. I think that helped a lot.”

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Sales Hiring Scale Systems Review Interviewing 284

SaaStr

JUNE 22, 2021

This is a positive trajectory, but it presents a challenge for your customer success efforts: How can you scale your support and CS while still delivering a memorable, quality customer experience? According to the Totango report, 77% of respondents said that scale was their top challenge. Key Takeaways For Scaling Growth.

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Scale Customer Success Scaling Compensation 278

SaaStr

AUGUST 5, 2024

How many of your customer success teams mirror that same value narrative in their QBRs and present their customers with metrics showing exactly how they delivered that value? The post Three Revenue Growth Strategies to Scale Up Customer Success with Hook appeared first on SaaStr. Often, that doesn’t feed through to post-sales.

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Scale Customer Success Scaling Revenue 284

SaaStr

JUNE 19, 2024

Bitly CEO Toby Gabriner and CPO Kelsey Stevenson share the three secret ingredients that helped them when scaling to $100M ARR and what they could have done differently. The post The 3 Secret Ingredients for Scaling to $100M ARR with Bitly CEO and CPO appeared first on SaaStr. Lean into the risks and experiment.

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Scale Scaling Underperforming Technical Team User Experience 300

SaaStr

FEBRUARY 22, 2022

As you scale up a business, you’ll see an increase in demand for product, followed by an inevitable increase in sales. But how should you proceed when it comes to scaling your sales team? 5 ways to scale your SaaS and sales team. 5 ways to scale your SaaS and sales team. Leverage every channel. Enable a hybrid salesforce.

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Scale Sales Hiring Scaling Sales 274

Intercom, Inc.

SEPTEMBER 10, 2020

Applying data and science to scaling has become easier because of the shift that’s happened in the software industry over the past 15 years, from outside sales to inside sales. Those risks can be fatal: Mark has found a 75% failure rate for both Series A and Series C startups (as he presented during his 2019 SaaStr talk.).

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Scale Scaling Sales Recruiting Sales Hiring 226

SaaStr

JANUARY 24, 2024

How should you handle presenting challenges to your C-suite team when you’ve just joined the company? She was hired because they saw a bit of softening in new business growth, and she came to help diagnose what was going on and help scale the business. It’s better to find the best ICP to get to $5M-$10M and scale from there.

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Scale Sales Hiring Scaling Revenue 273

SaaStr

OCTOBER 26, 2021

Presented By: Amanda Malko – CMO – G2 – @amandamalko. Intriguing Session Slides: Marketing SaaStr Session #2: “Slow and Steady Wins the Race: Building Marketing Channels Slowly to Achieve Massive Scale with Datadog’s CMO”. Presented By: Alex Rosemblat – CMO – Datadog – @alexrosemblat.

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Scale Marketing SMB Leadership 358

SaaStr

JUNE 14, 2023

At SaaStr Europa, UiPath’s Dines shared five insights from growing a company from nothing, so other founders can learn what it takes to scale a SaaS startup to $1B+ ARR. Finally, he understood what was needed to scale a business. Key Takeaways Scaling a SaaS startup to $1B+ is no easy feat.

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Scale Artificial Intelligence Technical Review Software Review 246

SaaStr

OCTOBER 5, 2022

Confluent’s President of Field Operations, Erica Schultz, explores different tactics businesses can employ to scale revenue and increase efficiency in the current macro environment. As you look to scale your business and make your processes more efficient, it’s essential to foster a shared understanding of who your target customer is.

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VP of Engineering Scale Scaling Sales Hiring 245

SaaStr

FEBRUARY 1, 2024

As companies scale, they evolve, so how should marketing evolve accordingly to add maximum value? PST, Kady shares the ten things that change in marketing as you scale. PST, Kady shares the ten things that change in marketing as you scale. But, as you grow, you start to reach the limits of what your original ICP presents.

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Scale Scaling Sales Hiring Marketing 274

SaaStr

OCTOBER 8, 2024

They make calls, go to meetings, do presentations, write copy, ads, and blog posts. The post The Secrets to Selling and Scaling in Vertical SaaS with Slice’s CRO Loren Padelford appeared first on SaaStr. As CRO, you need to know the levers that make a difference, and not necessarily revenue. “I It’s an output of what people do.

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Scale Scaling SaaS Point of Sale 277

TechEmpower SaaS

JULY 31, 2023

Don’t worry about scaling just yet. If your numbers work out, then scaling becomes a question of capital. Startup Metrics with Dave McClure Dave McClure has a great presentation on Startup Metrics where he points to some additional metrics that are useful to consider: A : Acquisition - Where / what channels do users come from?

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Metrics Startup Scale New CTO 390

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. It’s pretty good, someone did a Tweet storm the other day on Zeb from ClickUp’s presentation at SaaStr Annual 2020. It was packed.

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Scale Outsourcing Services Sales Hiring VP of Engineering 293

SaaStr

OCTOBER 8, 2021

If you missed out on attending SaaStr Annual 2021 – where our outdoor format earned an analogy to the “ Coachella of SaaS ” – or just want to understand PLG better, here are 6 sessions to study: PLG SaaStr Session #1: “Mastermind Masterclass: Beyond Product-led Growth: 7 Lessons Learned in Product-Led Scaling with Dropbox’s GM”.

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Scale Engineering Revenue Scaling 363

SaaStr

MAY 26, 2021

When dealing with this type of volume – both customers and data signals – scaling is critical. However, without the proper data, processes, and automation systems in place, it is extremely challenging to scale successfully. Below are three lessons we learned and our tips for breaking down dams and effectively scaling your business. .

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SaaStr

FEBRUARY 25, 2022

At a time when enterprise SaaS is gaining game-changing momentum, it presents a promising opportunity for companies to redefine the rules of work and scale exponentially—by hiring more freelancers. . This remote freelance team has been one of the biggest driving factors for UpWork’s scaling business. .

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Scaling Artificial Intelligence Company Culture Innovation 243

SaaStr

DECEMBER 21, 2022

Airtable CEO Howie Liu shared Airtable’s journey into enterprise, what he’s learned from scaling the company, and his best advice for other SaaS companies looking to make a similar move. Before you think about scaling for enterprise, you must first build the right company foundations. Build the right foundations.

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Scale Enterprise Scaling Management 245

SaaStr

OCTOBER 29, 2021

Presented By: Henrique Dubugras – CEO – Brex – @hdubugras. Presented By: Aaron Levie – CEO – Box – @levie. Presented By: Anique Drumright – VP of Product – Loom – @aniqued. Presented By: Tamar Yehoshua – CPO – Slack – @TYehoshua. Video: HE RE.

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Compensation Scale Enterprise Software 343

SaaStr

APRIL 8, 2025

You need to be present, answering their questions, listening to calls, and helping them close deals. Thats how you set the foundation for scaling your sales team. With two, you can compare and learn what works. Plus, sales is a numbers gamehaving two reps doubles your chances of success early on. Be there to support them.

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Sales Hiring Scale Sales Pricing 185

SaaStr

NOVEMBER 5, 2022

But people that only want to do early stage stuff, that don’t really want to be around after that stage — don’t scale. You need the 1-2 people at the top to be able to scale, at a bare minimum. To want to scale and enjoy it. Watch the body language, when everyone presents. Lack of Interest in Learning.

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Startup Scaling SaaS Marketing 357

Tom Tunguz

SEPTEMBER 8, 2022

It formed the basis for a career at HubSpot predicated on consistent quantitative analysis to scale the go-to-market, which he detailed in the Sales Acceleration Formula in 2015. I think it’s still one of the best books on how to repeatably scale sales teams. Mark Roberge ran this regression in Excel about 10 years ago.

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Sales Hiring Sales Recruiting Scale Marketing 349

SaaStr

FEBRUARY 25, 2025

The Best Speakers In The World With hundreds of sessions from proven SaaS leaders who have scaled companies to significant revenue milestones, SaaStr Annual offers practical, actionable insights you won’t find elsewhere. Sessions typically focus on real metrics, strategies, and lessons learned, not theoretical concepts.

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Sales Recruiting Scale CTO Hire Sales Hiring 195

SaaStr

MARCH 20, 2023

All three solutions presented by Case will help you get deals over the line more quickly and give you a rock-solid forecast your leaders can trust. The post Mastering the Mid-Market: Lessons on Building and Selling Into Scaling Enterprises with Vanta CRO, Stevie Case (Video) appeared first on SaaStr.

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Scale Enterprise Scaling SMB 243

SaaStr

APRIL 28, 2025

You Always Learn More Than You Expect When I was scaling Adoe Sign / EchoSign, I didnt visit customers enough early on. Roadmap Presentations Are Gold If youre unsure how to structure these visits, do a roadmap presentation. Heres why it works: 1. My mentor called me out on it, and he was right. Thats how powerful it is.

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Scale Travel Technical Review Retention 125

SaaStr

JANUARY 4, 2022

Dramatically accelerating its new customer count at scale. That’s a challenge to everyone that says customer growth has to slow at scale. This is a great way to see high NRR presented. Braze is yet another SaaS leader growing even faster past $200m ARR. This is super impressive, and something we see less often. more today.

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New CTO CTO Software Review B2B 69

Tom Tunguz

JUNE 25, 2020

The presentation is embedded below. Engineering:Account Executive headcount ratios scale from about 3:1 down to 1:1 as a company scales revenue. Yesterday, we shared the Top 10 Learnings from the 2020 Redpoint GTM Survey at SaaS Office Hours. If you have any questions about the survey, please let me know on Twitter.

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Headcount Scale Benchmarks Retention 364

Tom Tunguz

AUGUST 31, 2020

Prior, she built and scaled the programs at both Split and Scalyr. During the presentation, we will cover the keys to success for hosting virtual events, including building audiences, managing sponsors, and programming.

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Scale Scaling Engagement Management 337

Andreessen Horowitz

OCTOBER 18, 2023

It’s also important to recognize that although much of this post focuses on large-scale nuclear fission reactors—because that’s what have been delivering civilian power for the past several decades—smaller, more modular reactors will likely play a major role going forward, perhaps as a means to address more local, and even hyper-local, energy needs.

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Scale Scaling VP of Engineering Construction 28

SaaStr

AUGUST 23, 2021

I love seeing how they present both side-by-side. I also love how this chart is presented, and it’s what so many of us really see with NRR of 110%+. Year 2 is scaling up. It’s great to see it presented this way: #3. Multi-Product Expansion is the key to unlocking more growth at scale.

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Scale Scaling Enterprise Cloud 274

SaaStr

SEPTEMBER 16, 2021

Featuring 3 prominent Founders – from Calendly, Coda and LaunchDarkly – that have achieved scale, at “Founder Confidential” you will hear about the highs and lows of fundraising, working with a VC board, and real talk about what it really is like to be a true Founder. . Startup Advice”.

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Scale Venture Capital Innovation Banking 307

Blulogix

DECEMBER 31, 2024

By Inga Broerman Scaling with Usage-Based Models: A Practical Guide to Metering The rise of usage-based pricing is revolutionizing the subscription economy. For businesses, these models present tremendous growth opportunities, but they also introduce operational challenges that require precision, agility, and advanced technology.

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Payment Features Scaling AI Search Subscription 52

SaaStr

NOVEMBER 10, 2023

At this year’s SaaStr Annual, Adobe’s Chief Strategy Officer and Executive Vice President of Design & Emerging Products, Scott Belsky shares the 5 waves of change we can expect from AI in creative spaces and how this will change how brands of all sizes will create and deliver content at scale. a game changer! Walking around a small town.

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VP of Engineering AI Social Media Generative AI 317

ChurnZero

NOVEMBER 8, 2024

In the world of customer success, there’s a constant pressure to scale while maintaining that personal touch that keeps customers loyal and engaged. The challenge is that traditional customer support tools are not built to handle “human touch” at scale. AI can unlock empathy at scale.

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Generative AI Scale AI Customer Success 52

SaaStr

AUGUST 11, 2021

Now first, this trick requires you have your VPs present at board meetings. But if you do, make sure each VP presents for 10 minutes at least. A good/great VP presents the state of their team at the first board meeting, and how they are levelling it up. They can’t scale. More on that here. They can’t hire.

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Sales Recruiting Scale Sales Hiring Scaling 307

SaaStr

AUGUST 24, 2022

I’ve never seen a presentation like this before in a public company, but it’s interesting to see. As the brand scales, they get more of a boost from inbound. #5. Driving up sales rep efficiency is key to driving up margins. 66% of customers from inbound, 33% from outbound. This is useful to see broken out.

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SaaS Payments Scale SMB Payment Solutions 326