SaaStr

DECEMBER 3, 2020

What was Sam’s biggest lesson from scaling the sales team at Dropbox? When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? We were hired into the same role, same start date, competed head to head. Harry Stebbings.

Scale 173

Scale Sales Hiring Sales Recruiting Sales 173

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

Scale 136

Scale Sales Hiring Sales Recruiting Technical Advisors 136

SaaStock

MARCH 29, 2019

Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. The Gold: these are very rare and hard to achieve at the scale-up stage, so you’ll mostly encounter them with startups. The best part? Hire Game Changers to Propel Growth.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. But as you scale beyond Series A, how can you be sure you’re choosing the right lane? Scaling a sales team is not for the faint of heart – for one, it’s not even that much about selling. Intercom on Product: Keeping the momentum going as you scale.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? How can startups clearly and articulately present their plans for security, compliance and change management? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation.

CTO Hire 133

CTO Hire compliance Scale Startup 133

SaaStr

JANUARY 10, 2020

At what scale does that become impossible? How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? What are the drivers of its death? How important is it to own the entire customer journey?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? And what challenge that presented to us was how do we do that quickly. Want to see more content like this session?

Cloud 168

Cloud Scale Trends Machine Learning 168

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Those were three things I wanted to jump on.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

MARCH 12, 2019

How can founders know when is the right time to make the move from SMB to enterprise? Where does Erica often see founders make mistakes with this scaling? With the scaling of departments and teams, what has Erica seen work really well when it comes to making cross-functional teams communicate really well? Listen on Spotify.

Scale 168

Scale Enterprise Scaling Sales Hiring 168

Kellblog

JANUARY 29, 2020

Unlike those systems, our product integrates and leverages Excel as part of the solution; we use Excel formula language, Excel formatting conventions, and provide an Excel add-in interface that preserves and leverages your existing Excel knowledge. That takes a lot of hiring and on-boarding risk off the table. Completeness.

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 155

Sales Hiring Sales Recruiting Scale CTO Hire 155

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. But I’ve almost failed every time.”

CTO Hire 180

CTO Hire Sales Recruiting Sales Hiring Scale 180

SmartKarrot

AUGUST 16, 2022

QBRs ensure that companies deliver customer outcomes in a timely manner by encouraging meetings and conversations. In a QBR meeting, customers can voice their concerns, measure their success, and scale to meet the goals they choose. These annual executive business meetings are a wonderful time to discuss contracts.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? How does this requirement change as the company scales? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why?

Sales Hiring 217

Sales Hiring Scale CTO Hire CTO Coach 217

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. It got much better over time. A SaaStr Classic!!

Part-Time VPE 220

Part-Time VPE Technical Cofounder CTO Hire New CTO 220

SaaStr

SEPTEMBER 18, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it.

Sales Hiring 242

Sales Hiring CTO Hire Scale Investment 242

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. Join us for SaaStr Annual 2020.

CTO Hire 156

CTO Hire Travel Underperforming Technical Team CTO Coach 156

Tom Tunguz

OCTOBER 24, 2021

We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. That was the start of the Month of Scale. Travis Bryant : All right, let’s get started.

CTO Coach 131

CTO Coach Sales Hiring Sales Recruiting CTO Hire 131

SaaStr

AUGUST 2, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I retired from SunGard Treasury Systems as their CTO. When you find the right partner, the right investor, what they can do in terms of helping you grow and scale a company is just invaluable.

Startup 155

Startup CTO Hire Scale CTO Coach 155

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 131

Sales Hiring Scale CTO Hire Marketing 131

OpenView Labs

JULY 2, 2020

The core features of a product should present high value and when those features are progressively unlocked with something like tiered pricing, you increase the likelihood someone will pay. Drift’s Dave Gerhardt presents three examples of how companies have successfully or unsuccessfully tied pricing to the value of their products features.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. That just creates a flywall effect.

Technical Advisors 157

Technical Advisors Scale Sales Hiring Sales Recruiting 157

SaaStr

DECEMBER 13, 2019

It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. My advice is hire earlier rather than later.

Technical Advisors 157

Technical Advisors Scale Technical Review Payment Solutions 157

SaaStr

MAY 2, 2019

And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. Jonathan : And when you were articulating this message, tell me at what point did you feel comfortable presenting this to investors?

Scale 144

Scale Business Sales Hiring CTO Hire 144

Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable. Are they hiring?

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

SaaStr

AUGUST 15, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I actually just got off the boat, Nick, and scurried up to make sure that I was ready to go for the presentation. From contract signature to launch. Bernadette Nixon. Jay Snyder. Nick Mehta.

Payment Methods 197

Payment Methods Merchant Services Scale Payments 197

SaaStr

NOVEMBER 21, 2019

We focus on Series A, and we only make a small number of investments, probably four or five a year, precisely because like to work very closely with the companies that we invest into to really help you scale out of Europe. Series A money is to fund the growth energy and the Series B money and C the expansion and the scale up.

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

SaaStr

OCTOBER 16, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Is there hiring decisions? I think one challenging thing is when you look at the scale of organizations and you think about change management with new tools. How will their training change? Paul Rosania.

CTO Coach 173

CTO Coach Sales Hiring Software Review CTO Hire 173

SaaStr

AUGUST 22, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Justin Bedecarre: And then another client of ours is an international company that has decided that they truly want to scale up in San Francisco. Justin Bedecarre: Well, that is the presentation for today.

Sales Recruiting 147

Sales Recruiting Cloud CTO Hire Scale 147

Neil Patel

JULY 7, 2021

Do we have the technical support, in-house or contracted, to take on the learning curve of an emerging platform? As you scale, ensuring a great customer experience can become harder and harder, but building a solid e-commerce website can help. Do I need a platform to do all these things simultaneously and from one location?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. We've Spotted the trends, tactics & techniques from sitting deep in the data layer of scaling SaaS teams.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. Desperate times call for Manual Automation.

Software 75

Software CTO Hire Scale New CTO 75

Sales Hacker

MARCH 25, 2019

Simmone talks about her experience building Gilt City and Kidpass as a woman of color and how she advises companies to build diversity and inclusion into their hiring practices and sales teams. How to build diversity into your hiring practices. I had a weekly meeting with business analysts in which I had to present.

Sales Hiring 68

Sales Hiring Revenue CTO Coach CTO Hire 68

ProfitWell

OCTOBER 1, 2019

It should last even as your company scales and grows. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. In fact, that's probably better for everyone than if you found that out after they've been hired. Mistake 9) Leading with nostalgia.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

NOVEMBER 13, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I just came out of Stripe, I just came out of Datadog, I came out of Fastly, I’m an engineer, I love the guy that was the CTO of Fastly who [inaudible 00:08:34] making it up. Sunil Dhaliwal.

Sales Recruiting 167

Sales Recruiting Development Team Review Technical Review Sales Hiring 167

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. We add human touches to as many things as possible, and then we innovate and listen to our employees, at scale, and the results, I think, speak for themselves.

Part-Time CTO 259

Part-Time CTO CTO Hire CTO Coach CTO 259

SaaStr

JANUARY 14, 2020

In this presentation, Pluralsight co-founder and CEO Aaron Skonnard will discuss how Pluralsight successfully transformed its business to serve both individual and enterprise customers independently and will share his lessons for SaaS companies looking to tap into individual customers to sell into enterprises and vice versa.

B2B 133

B2B B2C Scale New CTO 133