Payrix

APRIL 17, 2024

You’ve decided to offer Embedded Payments to your customers. Adding Embedded Payments gives you an exciting opportunity to grow your business and solve real pain points for your customers. However, to capture success you’ll need to promote your new payments offering with customers and prospects. Congratulations!

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

User Pilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

AI Search 93

AI Search Social Media Cross-platform App Design (Application) Systems Review 93

User Pilot

APRIL 15, 2024

In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product. We also share a few tools that can help you harness the power of AI to offer a better customer experience. Many platforms use AI for automatic content localization to increase its inclusivity and reach.

AI Search 105

AI Search AI Artificial Intelligence Machine Learning 105

Buffer Resources

APRIL 22, 2024

The numbers are promising, but solopreneurs face the challenge of learning how these platforms work while maintaining critical aspects of their businesses. Which social platforms should you choose? Instead, cast your net wide within the world of text-based social platforms. What should you post?

Social Media 93

Social Media Scale Growth Hacking Headcount 93

User Pilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. This guide will go over the benefits of using Pendo Engage, what it's most commonly used for, how much it costs, and the reasons why you might need an alternative! What is Pendo Engage? Custom themes.

Software Review 104

Software Review Engagement Technical Review AI 104

User Pilot

MARCH 25, 2024

The number of sessions per user metric is key to understanding user behavior and user satisfaction with your platform. Best practices to improve product engagement. TL;DR The number of sessions per user shows how often a single user engages with your website or app within a given period. Book a Userpilot demo now.

Metrics 90

Metrics Underperforming Technical Team Engagement Benchmarks 90

User Pilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

Social Media 84

Social Media Software Review Underperforming Technical Team User Experience 84

Intercom, Inc.

MARCH 28, 2022

Not only is this what customers want (and expect), but it also will have a significant impact on revenue for businesses going forward. When a customer reaches out with a question while they’re on a free trial, is that a support issue or a sales issue? Third, the lines between sales, marketing, product, and support are blurring.

Scale 228

Scale Engagement Technical Review Business 228

User Pilot

APRIL 16, 2024

It also helps identify better ways to engage users. TL;DR End-user behavior monitoring involves observing how users engage with a product. Userpilot is a powerful product growth platform with several in-built analytics reports that simplify user behavior tracking. It can even help maximize feature adoption.

User Experience 104

User Experience Engagement Trends Churn 104

User Pilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Want to get started with customer analytics? Let’s dive in!

Artificial Intelligence 101

Artificial Intelligence Social Media Software Review AI Search 101

User Pilot

APRIL 18, 2024

Looking for the best customer segmentation examples? They can help you understand how to target your marketing better to increase product engagement and usage. TL;DR Customer segmentation involves dividing your customers into different groups based on common characteristics, such as age, gender, industry, device type, and company size.

Customer Lifetime Value 93

Customer Lifetime Value Sales Recruiting Market Segmentation Scale 93

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! How to integrate Salesforce with other platforms?

Payments 103

Payments Payment Services Payment Methods Payment Solutions 103

User Pilot

JANUARY 31, 2024

TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. They provide insights to improve user experience and meet customer needs. They offer data visualization, analyze user behavior data, and identify friction points to improve customer experience. What are product analytics tools?

Management 102

Management Scale Software Review User Experience 102

Buffer Resources

APRIL 17, 2024

LinkedIn is the rare instance of a social media platform with a very clear focus: you’re either there for your business or your career. It’s also one of the first social platforms people looking for a B2B partner go. There’s no other social media platform that clearly signals what its users are there for.

B2B 91

B2B Social Media Venture Capital Company Culture 91

User Pilot

FEBRUARY 20, 2024

Targeted email marketing is the secret ingredient that every SaaS needs in order to make email an effective channel But how can you implement it in a way that improves product engagement and drives business growth? Geographic Segmentation : Divides the market by location, useful for regional customization and addressing cultural differences.

Marketing 95

Marketing Customer Lifetime Value Technical Review Software Review 95

User Pilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. But what strategies work?

Customer Success 83

Customer Success Retention Software Review Customer Lifetime Value 83

User Pilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Engagement 102

Engagement Metrics Underperforming Technical Team Scale 102

User Pilot

MARCH 7, 2024

In reality, some companies are better served using free vs paid analytics platforms. In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. UXtweak is the best free user experience research platform.

Social Media 104

Social Media AI Search Mobile AI 104

User Pilot

APRIL 16, 2024

Customer journey insights enable marketing, product, design, and customer success teams to make informed decisions and create better customer experiences. In this article, we explain: What customer journey insights are. How they are linked to customer journey analysis and customer journey mapping.

Churn 101

Churn Customer Lifetime Value Mobile Retention 101

User Pilot

FEBRUARY 15, 2024

What Salesforce email integrations do you need to effectively engage users and streamline your processes for better efficiency? TL;DR Salesforce is a leading CRM platform designed to enhance customer relationships and drive sales growth. Salesforce is one of the leading customer relationship management (CRM) platforms.

Cloud 98

Cloud Engagement AWS Data 98

Subscription Flow

APRIL 18, 2024

In such a scenario, what subscription-based businesses like these dating apps usually do is they redirect their energies into improving their customer lifetime value by reworking their customer engagement model. Understanding the importance of engaging subscribers 2. It is measured using various metrics.

Engagement 94

Engagement Customer Lifetime Value Revenue Subscription 94

User Pilot

MARCH 29, 2024

TL;DR Brand activation involves building awareness for a company through engaging interactions with potential customers. Dropbox invests in customer loyalty programs to drive word-of-mouth. Slack drives brand activations via social media engagement. Let’s dive in! Calendly creates growth loops to improve brand awareness.

Branding 100

Branding Social Media Technical Review Software Review 100

User Pilot

APRIL 24, 2024

TL;DR Userpilot is a product growth platform that enables customers to create in-app experiences to drive user engagement. Try Userpilot and Take Your User Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is Userpilot? Userpilot is a product growth platform. Book the demo!

Onboarding 88

Onboarding Engagement B2B Development 88

Buffer Resources

APRIL 24, 2024

Organic social media involves creating and sharing content that resonates with your target audience, fostering genuine engagement, and building a loyal community around your brand. You can get started by creating an account on any social media platform, but scaling requires paying for tools and personnel to really make it worthwhile.  

Social Media 67

Social Media Strategy Scale Branding 67

User Pilot

APRIL 7, 2024

Mixpanel is the best cross-platform user behavior tracking tool. Zendesk is the best for tracking user interactions with the customer service team. Sprout Social is the best tool for tracking user engagement across social media. Custom event tracking. Setting up a custom event in Userpilot. Analytics dashboards.

Scale 98

Scale Social Media AI Search SaaS 98

Buffer Resources

MARCH 21, 2024

Instead of trying to draw LinkedIn users to your blog in the first place, you bring the content straight to them on the platform they already use daily. By proactively sharing your blog content directly on the platform, you can showcase your knowledge to new audiences organically over time. This signals strong repurposing potential.

Social Media 104

Social Media Engagement Branding Construction 104

User Pilot

FEBRUARY 28, 2024

When selecting a funnel tool, look for customization, integrations, segmentations , and dashboard options. Here are the best funnel-tracking tools to explore: Userpilot is a product growth platform that gives you granular insights into your funnels with heatmaps, custom events, product usage tracking, and more.

Payment Solutions 103

Payment Solutions Data Analysis Software Review SaaS Payments 103

Buffer Resources

APRIL 18, 2024

These influences give rise to a wave of new graphic design trends, revolutionizing how we conceive, craft, and engage with art. In order to stay ahead of the curve, savvy business owners are constantly on the lookout for ways to keep their social media branding fresh, engaging, and relevant. One powerful strategy?

Social Media 88

Social Media Trends Branding Innovation 88

User Pilot

MARCH 27, 2024

Event analytics is a great way for SaaS companies to study user interactions to gain actionable insights into the customer journey. Knowing what steps users take to perform an event can help uncover friction points that are ruining the customer experience. Before diving into event analytics, you need to collect the right data.

SaaS 98

SaaS User Experience Onboarding Retention 98

Buffer Resources

APRIL 10, 2024

  Perhaps more importantly, though, there’s now a diverse range of options for those looking to make money on Instagram and other social media platforms — and you don’t need millions of followers to do it.  Consider factors such as your follower count, engagement rate, and the quality of your content.

Payments 94

Payments Payment Methods Marketplace as a Service Payment Services 94

User Pilot

FEBRUARY 22, 2024

Customer communication skills are a cornerstone of any business. This guide will go over 10 best practices that will help you improve product engagement , nurture customer relationships, and increase retention rates! Personalize customer communications based on user expectations. Leverage AI to improve your microcopies.

Communication 104

Communication Outsourcing Services Strategy Payment Solutions 104

User Pilot

MARCH 29, 2024

Looking for practical customer journey analytics examples to inspire your own strategy? This guide discusses how customer journey analytics can help you understand customer interactions with your business. Create customer journey maps to outline the challenges and expectations of your customers.

Customer Lifetime Value 90

Customer Lifetime Value Software Review User Experience Trends 90

User Pilot

FEBRUARY 29, 2024

Armed with the right product analytics tool, you can analyze how users engage with specific features and functions, unlocking a treasure trove of insights that can transform your product and business. This may involve tracking custom events , tagging in-app elements, and getting deeper insights with heatmaps and user surveys.

SaaS Payments 102

SaaS Payments Payment Solutions SaaS User Experience 102

Buffer Resources

APRIL 25, 2024

You can go to Instagram, Pinterest, YouTube, or any other social media platform to find creator recommendations. Improving the visibility of your individual social media posts for the social media platforms’ search engines. Let’s say you want to search for the best restaurants in Amsterdam for your travel plans.

Social Media 79

Social Media Travel Engineering Trends 79

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. In-app strategies for converting free or trial users to paying customers.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105