SaaStr

DECEMBER 24, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 10+ Signs of a Mediocre Hire The Where, When, and How of AI with Theory Ventures, Open AI and More 15 Signs You Have a SaaS Metrics Problem (and How to Fix it) 4 Recent, Very Bad, Truly Terrible Customer Success Experiences. Just This Week.

Sales Hiring 283

Sales Hiring Scale AI Metrics 283

SaaStr

NOVEMBER 15, 2022

Metrics are the key to evaluating success and setting goals, but not every SaaS business should orient itself around the same one-size-fits-all numbers. This flexible mindset creates just the right conditions for embracing evolving business models and new metrics. The Metric Monolith: The Rise and Fall.

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Metrics Machine Learning Artificial Intelligence Technical Review 275

SaaStr

APRIL 15, 2025

At SaaStr Workshop Wednesday live , Ethan Kurzwiel, previously partner at Bessemer Venture Partners and now founding partner at Chemistry VC, took us through a deep dive of exactly where Series A funding is right now in 2025. And sign up for the next FREE Workshop Wednesday here.

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Technical Review Venture Capital Outsourced Development ChatGPT 159

SaaStr

APRIL 16, 2023

5 Metrics Every SaaS Company Should Care About with Salesforce Ventures (Workshop Wednesday) 3. LIVE Workshop Wednesday with Theory Ventures: The Impact of Generative AI on Software 4. CRO Confidential: Guild Education SVP, Go To Market Strategy, Operations & Enablement Cherishma Shah 2. appeared first on SaaStr.

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Generative AI SMB Education AI 240

SaaStr

APRIL 9, 2023

5 Metrics Every SaaS Company Should Care About with Salesforce Ventures (Workshop Wednesday) 2. LIVE Workshop Wednesday with Theory Ventures: The Impact of Generative AI on Software 4. CRO Confidential: Guild Education SVP, Go To Market Strategy, Operations & Enablement Cherishma Shah 3. appeared first on SaaStr.

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Scale SMB Generative AI Management 246

SaaStr

APRIL 23, 2023

5 Metrics Every SaaS Company Should Care About with Salesforce Ventures (Workshop Wednesday) 4. 10 Things That Always Work in SaaS Marketing with SaaStr’s Jason Lemkin: LIVE at Workshop Wednesday 5. The Secrets to Building a Global Platform and Ecosystem with Xero’s Global CSO Damien Tampling 3.

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Generative AI Education AI Scaling 243

SaaStr

FEBRUARY 25, 2025

200+ dedicated workshops and braindates with the best in SaaS, Cloud and AI, from intimate small sessions to 20-50 person workshops from the best Our CRO + CEO Poker Night where we bring 200 top revenue leaders together with CEOs and founders of B2B / AI companies attending Our 4th annual CMO Summit for top CMOs and the CEOs that want to meet them!

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Sales Recruiting Scale CTO Hire Sales Hiring 195

SaaStr

APRIL 6, 2025

10 AI Trends in SaaS Right Now with SaaStr CEO Jason Lemkin on LIVE SaaStr Workshop Wednesday #2. The Top 10 Customer Success Metrics Investors Care About in 2025 with Gainsight CEO Nick Mehta #5. In-Person Sales Generate 3x Higher Conversions Per The CROs of Toast, Splunk, Brex and Slice Top Pods: #1.

Scale 191

Scale Software Review Marketing Cloud 191

SaaStr

FEBRUARY 14, 2023

In this week’s Workshop Wednesday , Salesforce Ventures Investor, Jessica Bartos, shares the 5 metrics every SaaS company should care about in any market environment, especially the one we’re currently in. Growth Is Still Number One Growth is still the number one metric, but it’s not the only one. Around 70% or more.

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Metrics Marketing SaaS SMB 262

SaaStr

AUGUST 20, 2023

SaaStr 680: The Most Important SaaS Metrics of 2023 with monday.com Co-Founders and SaaStr Founder Jason Lemkin    3. The Most Important SaaS Metrics of 2023 with monday.com Co-Founders and SaaStr Founder Jason Lemkin 2. SaaStr 679: Scalable, Low CAC Growth Tactics with Hypergrowth Partners Co-Founder Guillaume Cabane  4.

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Churn Scaling Metrics Startup 240

SaaStr

FEBRUARY 9, 2023

In the latest SaaStr Workshop Wednesday (sign up for FREE here ), Jessica Bartos of Salesforce Ventures did a great deep dive on the state of SaaS and venture in 2013. One metric stood out to me I hadn’t seen presented before: just how many private SaaS companies (i.e., The full session is below and it’s a great watch.

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SaaS Startup Metrics Investment 340

SaaStr

MAY 3, 2024

What are the three most under-discussed metrics on social media, with VCs, and especially with founders? They went from on-prem to a SaaS model and may flatter their metrics a little by confusing them. This should be your North Star metric. The latest ones were about Hubspot , Veeva , and Dropbox. They’re all at $2.5B

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Metrics SaaS Scale Social Media 303

SaaStr

DECEMBER 17, 2023

15 Signs You Have A SaaS Metrics Problem (and How to Fix it) with Dave Kellogg 3. LIVE Workshop Wednesday: Lessons (Un)Learned: Successes and Setbacks on the Road to $1B with Docebo 5. LIVE Workshop Wednesday: Lessons (Un)Learned: Successes and Setbacks on the Road to $1B with Docebo 5. appeared first on SaaStr.

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Sales Hiring Scale AI Startup 179

SaaStr

MARCH 12, 2025

And see everyone at 2025 SaaStr Annual, May 13-15 in SF Bay for 300+ more sessions, workshops, and braindates like this! “Marketing is fluffy and unmeasurable” – Unlike sales, which has clear metrics like quota attainment, founders often believe marketing can’t be measured.

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Sales Hiring Marketing Technical Review Underperforming Technical Team 205

SaaStr

JANUARY 24, 2023

In this session of SaaStr Workshop Wednesdays, the Managing Director & Head of Growth Equity at OMERS Growth Equity, Mark Shulgan, shares advice for focusing on the fundamentals and keeping profitability at the forefront. SaaStr Workshop Wednesdays are LIVE every Wednesday. So how can you tell if you’re on the right track?

Scale 246

Scale Scaling Software Review Operational efficiency. 246

SaaStr

DECEMBER 31, 2023

SaaStr 709: 15 Signs You Have A SaaS Metrics Problem (and How to Fix it) with Dave Kellogg, EIR at Balderton Capital  5. LIVE Workshop Wednesday: Is AI the Only Thing in SaaS that Anyone Cares About Anymore? 5 Lessons from Scaling Six Products to $100M+ with Samsara’s Chief Strategy Officer 2.

Sales Hiring 275

Sales Hiring Scale AI Customer Success 275

SaaStr

JANUARY 17, 2023

Sales-led vs. product-led is a hot topic right now, and Jason Eubanks, Chief Revenue Officer of Harness, shares the answer during this week’s Workshop Wednesday — held every Wednesday at 10 a.m. Buyers want KPIs and keywords typically quantified in pain, metrics, and value. Sign up here to join them FOR FREE! You need both. .

Startup 300

Startup Sales Sales Funnel Education 300

SaaStr

OCTOBER 3, 2023

In the latest Workshop Wednesday , held every Wednesday at 10 a.m. Pilot Program (Pp) If tailored demos go well, it’s time for your proof point in the form of a pilot program, a trial, or a workshop. You also want to define input and output metrics needed to measure the health and performance of the deal at each stage.

Enterprise 294

Enterprise B2B Scale SMB 294

SaaStr

JULY 19, 2023

In a special workshop, Sam shares advice on how to spot bottlenecks, reallocate the right resources, and grow revenue in 2023. SaaStr Workshop Wednesdays are LIVE every Wednesday. Key Takeaways Make sure you understand your GTM performance metrics. Sign up for free. Diagnose your biggest constraint to faster growth.

Revenue 246

Revenue Acquisition Technical Review Systems Review 246

SaaStr

MAY 15, 2024

In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. You can tune into Workshop Wednesday every single Wednesday at 10 a.m. In B2B, the classic metric for this is 2% now and was 2% in 2006. That’s up from 60% in 2023.

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Subscription Payment Features B2B Mobile 304

SaaStr

DECEMBER 25, 2020

We took advantage of being digital to add 100+ workshops and roundtables (which were epic), and brought in the CEOs of Mailchimp, Zoominfo and others from outside SF who are tougher to get to the Bay Area for an IRL Annual. Take a watch at many of the sessions here: Phew! That’s a lot.

Technical Review 304

Technical Review Cloud Enterprise Engineering 304

SaaStr

OCTOBER 30, 2023

In last week’s episode of Workshop Wednesday , held every Wednesday at 10 a.m. F — Flywheels U — Users E — Experiments L — Learnings In this article, we’ll talk about: The importance of understanding user decisions behind every metric you want to move and how to inspire those decisions. What makes a good North Star metric?

Scale 275

Scale Scaling AI Search Social Media 275

SaaStr

JUNE 7, 2023

In an eye-opening workshop, WorkRamp CEO Ted Blosser shares how to overcome setbacks, trust your customers, and defy traditional wisdom to carve out a path to growth. SaaStr Workshop Wednesdays are LIVE every Wednesday. PT, SaaStr will hold live, interactive workshops on Zoom where experts in the community share their insights.

Scale 246

Scale Scaling SMB Marketing 246

TechEmpower SaaS

NOVEMBER 13, 2023

This isn’t just our opinion - our startup metrics prove it! Do you participate in professional development workshops, or perhaps enjoy problem-solving puzzles in your downtime? Everyone struggles with empty text boxes. Populating them can be hard work, especially when the content needs to be just right.

Generative AI 443

Generative AI Artificial Intelligence AI New CTO 443

SaaStr

JUNE 3, 2022

It’ll be indoor/outdoors, with 4 stages, a Cantina, dedicated Networking, and Workshop spaces, a Co-Working Space (to meet or take calls on-site), SaaStr Square Park (to hang), and plenty of spaces for Braindate. Metrics that Matter Whether You’re Raising $1m or $100m with Index Ventures. SaaStr Europa Schedule At-A-Glance.

Mobile 276

Mobile Scale SMB Travel 276

SaaStr

DECEMBER 21, 2023

At Workshop Wednesday, held every Wednesday at 10 a.m. In practice, you take the valuation of a business and divide it by some metrics to get a multiple. Most commonly, the metric for software is forward revenue — Next 12 Months (NTM). By what margin? And as the growth rate goes up, multiples come down.

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SaaS Software Metrics Revenue 287

SaaStr

AUGUST 27, 2024

At a recent Workshop Wednesday , Koby Conrad, Head of Growth at Oneleet and former Head of Growth at Rupa Health, shares the Top 6 growth channels that actually work. What Works Organically on Social Media Their YouTube strategy involved live classes like SaaStr’s Workshop Wednesday.

Scale 288

Scale AI Search Sales Hiring Social Media 288

SaaStr

DECEMBER 31, 2022

A great deep dive on just how different metrics and KPIs are for bootstrapping. #5. Here’s what folks most watched in 2022 : Here were the Top 10: #1. 3 How to Scale Outbound Sales with the CROs of Outreach, Malwarebytes, HubSpot, Seismic. A great session on how to really do outbound from 3 top CROs. #4.

Scale 246

Scale SMB Innovation B2B 246

SaaStr

JULY 24, 2024

In a recent Workshop Wednesday, SaaStr Founder and CEO, Jason Lemkin sat down to discuss 9 signs a startup isn’t going to make it. People stop sending updates, sharing metrics, or filling in dashboards. We all know, we’re living in strange times.

Sales Hiring 304

Sales Hiring Startup Scale SMB 304

SaaStr

JUNE 25, 2024

Markus Lang at Speedinvest shares the top 10 golden rules for doing just that at this week’s Workshop Wednesday , held every Wednesday at 10 a.m. Together with growth, your burn multiple is probably the number one metric for fundraising and leading the company through KPIs. Scaling a company from 0 to 100 employees is no small feat.

Scale 263

Scale Sales Hiring Scaling Company Culture 263

SaaStr

MARCH 19, 2024

In a recent week’s Workshop Wednesda y, held every Wednesday at 10 a.m. As an operator, you’re mostly thinking about your need for your function in isolation — what you need to achieve the goal or metrics assigned to your team. What does it take to become a founder, and how does it differ from operations?

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Headcount Scaling Finance Engineering 281

SaaStr

NOVEMBER 1, 2023

Stirling walked us through their step-by-step process during last week’s Workshop Wednesday , a weekly series we hold ongoing each and every Wednesday at 10 a.m. A North Star metric can be ridiculously hard to define, but once you do, the idea is that this is the one above all guiding metric that guides all broader goals and objectives.

Marketing 274

Marketing Finance Startup Leadership 274

SaaStr

JANUARY 12, 2024

If there were one or two metrics or data points that Nick learned at Gainsight by sitting in on board meetings, what were they? PS – watch his recent deep dive on this and a bunch more SaaS metrics for 2024 in the Workshop he did with us.) No one would disagree that retention and expansion are important.

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Sales Hiring Customer Success Scale AI 321

SaaStr

JULY 23, 2024

At this week’s Workshop Wednesday , held every Wednesday at 10 a.m. The world is a different place than it was ten years ago. As an incoming or current CRO or sales leader, you have a whole lot of variables to account for.

Leadership 296

Leadership Scale Benchmarks Communication 296

SaaStr

AUGUST 13, 2024

In this week’s Workshop Wednesday , SaaStr founder and CEO Jason Lemkin shares 7 pieces of wisdom that founders are never (or rarely) told so you can course correct and do better. #1: What is the top advice entrepreneurs never hear that they need to hear? 1: Don’t hire a VP (or anyone in the early days) that you aren’t 95% sure is great.

Sales Hiring 309

Sales Hiring Part-Time VPE Venture Capital Fractional VPE 309

SaaStr

JULY 11, 2023

In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. SaaStr Workshop Wednesdays are LIVE every Wednesday. Sign up for free. Every Wednesday at 10 a.m.

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Sales Hiring SMB Sales Recruiting Payment Methods 202

SaaStr

OCTOBER 8, 2024

At the last Workshop Wednesday , Slice CRO Loren Padelford answered questions on how to build a vertical SaaS company for SMBs and create a massive TAM opportunity. What Metrics Matter ”Do you have a gross margin target?” The whole basket of metrics matters, but growth is the North Star. Yes, you can. Jason asks.

Scale 280

Scale Scaling Point of Sale SaaS 280