Tom Tunguz

OCTOBER 28, 2024

On Monday, at TC Disrupt Colin Zima CEO of Omni , Jordan Tigani CEO of Motherduck , Daniel Svnova CEO of Superlinked & Toby Mao CTO of Tobiko Data who are leading the evolution of the Post Modern Data Stack discussed the trends they are seeing. Here are some of the themes & predictions from the group. New BI systems will enable both.

Trends 248

Trends Data New CTO CTO 248

SaaStr

JANUARY 8, 2025

So the overall “project management” space has seen widely disparate impacts from the SaaS partial downturn of 2022-2024. NRR Trending Slightly Back Up There’s a general consensus that the B2B segments that saw a downturn the past 2 years saw that downturn end in Q3’24. It’s been a tale of two worlds.

AI 294

AI B2B Scaling Trends 294

SaaStr

OCTOBER 2, 2023

And 1 Big Party with Cheat Codes and Anabel Englund But much more than that, we dig into the data even more to uncover the latest event trends prevalent at SaaStr: First, on the attendee side, 34% of attendees attended as a team. So who’s coming with? Second, there are a lot of rules and regulations to follow to bring in an activation.

Trends 268

Trends New CTO CTO Data 268

Clouded Judgement

NOVEMBER 18, 2024

Contractors spend their days interfacing with the ServiceTitan platform across what we believe to be the five most business-critical functions, or the “core centers of gravity,” inside a trades business: CRM (customer relationship management, including sales enablement, marketing automation and customer service), FSM (field service management, (..)

Benchmarks 299

Benchmarks Payments Payment Services SaaS Payments 299

SaaStr

JULY 2, 2024

Logan Bartlett, Managing Director at Redpoint Ventures, shares their yearly “State of the Market” report to understand what is and isn’t happening in venture capital today. Over the last couple of years, that number has trended higher as businesses try to grow through the prior round of valuations.

Venture Capital 293

Venture Capital Management Scale AI 293

SaaStr

FEBRUARY 12, 2025

Required Customer Interaction: Product managers must have 3-5 meaningful customer interactions weekly. While domain expertise is valuable, they’re careful to manage what they call “domain dogma” the “we’ve always done it this way” thinking that can stifle innovation.

Construction 248

Construction Scale SaaS Travel 248

SaaStr

FEBRUARY 2, 2025

Their system can handle complex tasks such as negotiating with service providers on behalf of customers, though this requires careful management to ensure the AI remains truthful and effective. Impact on Business Operations Team Structure and Management The implementation of AI has led to interesting changes in organizational structure.

AI 209

AI Technical Review Artificial Intelligence Systems Review 209

SaaStr

MARCH 27, 2025

This includes even the fastest growing start-ups I’ve invested in , not just ones that are trying to manage the burn or manage slower growth. The trend isn’t behind us. But … but … But every CFO and COO I talk to still talks about “vendor consolidation” as one of their top initiatives.

Technical Review 264

Technical Review SaaS AI B2B 264

FastSpring

OCTOBER 11, 2024

Here are the questions we sought to answer by analyzing anonymized subscription data for transactions across various Asian countries (excluding broader “APAC” regions like Australia, New Zealand, and Indonesia): How do customers in Asia’s growing markets prefer to manage their SaaS subscriptions? or EU, or are they different?

Merchant Services 158

Merchant Services SaaS Payments Benchmarks Subscription 158

SaaStr

JUNE 25, 2025

But perhaps more impressive than these numbers is how Co-Founder and CTO Arvind Nithrakashyap has positioned the company at the intersection of two of enterprise software’s most critical trends: cybersecurity and artificial intelligence. ’ So you’ve got to keep pushing people to go adopt it.”

Cybersecurity 186

Cybersecurity AI Scale CTO Hire 186

SaaStr

JUNE 21, 2025

Edge security (Cloudflare) = essential and growing Endpoint security (CrowdStrike) = recession-proof Zero trust (Zscaler) = must-have architecture Identity management (Okta) = nice-to-have that’s getting commoditized Tier 5: Post-Pandemic Normalization Average Return: -15.5% Tier 4: Security (Mixed Results) Average Return: +7.9%

B2B 253

B2B Government Healthcare AI 253

SaaStr

JUNE 2, 2025

These deals highlight the critical importance of database infrastructure in powering next-generation AI applications and signal an accelerating consolidation trend in the B2B and SaaS industry. With this news, we will be introducing Snowflake Postgres: enterprise-grade, AI-ready, and fully managed.

VP of Engineering 183

VP of Engineering AI Search AI Data 183

SaaStr

JUNE 22, 2025

Navan, the corporate travel and expense management unicorn formerly known as TripActions, confidentially filed for a U.S. Instead, the company pivoted aggressively into expense management and payments, expanding beyond its travel roots. No “classic” B2B leader has IPO’d yet in this wave. But we may have our first.

B2B 176

B2B Payments SaaS Payments Payment Services 176

SaaStr

JANUARY 8, 2025

As Checkr follows usage-based pricing, it’s a transactional business that needs to be managed differently than a typical subscription SaaS model since they only earn revenue when the customer is using the product. Some key findings included: Bookings to revenue conversion rates were significantly below target.

Revenue 286

Revenue Scale Sales Hiring Compensation 286

FastSpring

OCTOBER 24, 2024

trends in year-end SaaS and software sales data. Up-to-date global trends in year-end SaaS and software sales data. We provide an all-in-one payment platform for SaaS, software, video game, and other digital product businesses, including VAT and sales tax management, payment localization, and award-winning consumer support.

Payment Solutions 157

Payment Solutions SaaS Payments Merchant Services Software Review 157

SaaStr

JANUARY 17, 2025

Risk Management: For companies like Rubrik working in sensitive areas like cybersecurity, ensuring AI recommendations are highly accurate and safe is crucial. Pricing Strategy : Consider whether AI features should be packaged as part of existing products or as separate offerings, based on how value scales with usage.

AI 258

AI Cybersecurity User Experience Scaling 258

Clouded Judgement

JUNE 17, 2025

My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., Subscribe now Overall Trends When looking at the aggregate net new ARR added in Q1, it doesn’t pain the best picture. net retention and CAC payback).

Cloud 277

Cloud Software Benchmarks Retention 277

BetterCloud

APRIL 30, 2025

Since 2012, weve been surveying IT professionals to see how organizations manage their SaaS environments. Every year we explore ITs biggest challenges and concerns, trends in SaaS management, and what the future holds – making this the industrys largest and longest running research of its kind. Book a demo now.

Trends 52

Trends SaaS AI Government 52

SaaStr

OCTOBER 11, 2024

Four portfolio companies join Sameer to talk about three trends of the Cloud AI Era. Trend #1: Foundation Models Many models exist: open source, closed source, frontier models. Trend #3: Change Management Matters In the last paradigm shift, the end user experienced little change when moving from on-premise software to SaaS.

Cloud 161

Cloud AI Artificial Intelligence Healthcare 161

Buffer Resources

JULY 24, 2024

2: Use social media listening tools to stay on top of niche trends Social listening observing what your audience is saying online and creating content around it. For instance, if you’re a haircare creator, you might notice trends around using rosemary water for hair growth and create a TikTok video on the topic.

Social Media 115

Social Media Outsourcing Services Strategy AI Search 115

Stax

JUNE 18, 2025

The most common challenges associated with vertical SaaS are competing for adoption against popular legacy or traditional SaaS solutions, a smaller lead pool that may soon exhaust, and managing the expectations of consumer-like SMB customers. What is Vertical SaaS? While enterprise software grew at 11.1% in 2023 with a projected CAGR of 9.6%

Merchant Services 167

Merchant Services SaaS Payments Payment Services Payments 167

ChurnZero

JANUARY 6, 2025

” So what 2025 customer success trends can we anticipate? Trend 1: Customer teams strengthen their revenue focus. Trend 2: AI and automation become transformative. Teams must adopt AI-driven tools, dynamic segmentation, and scalable models like pooled and portfolio management to provide value to every customer.

Trends 52

Trends Customer Success Scale SaaS 52

Tom Tunguz

FEBRUARY 26, 2025

There are exceptions: Oracle’s database, Tanium’s security product, Workday’s human capital management software. Manages cost structure : For companies with significant COGS (cost of goods sold), UBP allows better management of gross profit by passing through costs when appropriate.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

SaaStr

DECEMBER 11, 2024

Despite the PLG (Product-Led Growth) trend, self-serve models for AI-powered enterprise products are proving challenging. No brand manager would think of approving an AI-generated image. Relying on Self-Serve Sales Structure for Enterprise Not everything needs to be a PLG product.

AI Search 278

AI Search AI Artificial Intelligence B2B 278

SaaStr

JUNE 4, 2025

Your sales reps are drowning in tasks that have nothing to do with selling: Data entry and CRM hygiene Proposal generation and customization Meeting scheduling and follow-up coordination Lead qualification and research Activity logging and reporting Contract management and renewal tracking All necessary. All time-consuming.

Scale 241

Scale AI Underperforming Technical Team Sales 241

SaaStr

MAY 19, 2023

In an AMA at SaaStr APAC 2023, Black Mangroves Founder and Managing Director Arnaud Bonzom, and SaaStr Founder and CEO, Jason Lemkin answered some of the bigger questions about venture investing in 2023. What VCs Are Looking For In 2023 Some VCs look for trends, and others, like Lemkin, aren’t following the trends. The answer?

Venture Capital 246

Venture Capital Management Business Model Trends 246

TechEmpower SaaS

MARCH 4, 2024

AI empowers businesses to craft more impactful marketing campaigns by utilizing data analytics for content personalization and market trend forecasting, thereby significantly enhancing campaign relevance and effectiveness. It also facilitates rapid prototyping, allowing for quicker iterations and thus shorter development cycles.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

Buffer Resources

JULY 31, 2024

The ability to spot trends from a vast web of information : Seeing new information pop up every day and sharing it is one thing; connecting the dots is another. Find newsletters that interview people in your niche, share relevant news, and help you stay on top of trends. It’s the difference between a retweet and a quote tweet.

Social Media 106

Social Media Software Review Trends Content Marketing 106

BetterCloud

JUNE 16, 2025

Remember when “software management” meant updating a few core applications and maybe tracking licenses in a spreadsheet? Let’s walk you through how to identify, assess, and implement strategies to effectively manage SaaS sprawl, bringing order back to your software ecosystem. Ah, simpler times.

Management 52

Management Software Review SaaS Technical Review 52

Blulogix

JANUARY 3, 2025

By Inga Broerman Preparing for Regulatory Changes in Subscription Management The subscription economy is thriving, with businesses worldwide adopting models that offer flexibility, scalability, and recurring revenue streams. Subscription management platforms simplify this process by capturing and storing consent records.

Payment Features 52

Payment Features Subscription Management compliance 52