Upscope

JANUARY 23, 2021

You can go slightly crazy figuring out how to onboard and train employees and customers on software because it requires swimming through lots of abbreviations like DAP, LMS, Internal KB, as well as help centre, customer knowledge base, and corporate Wiki. What training and onboarding problems does software create? What do they do?

Software Review 52

Software Review Onboarding Software Systems Review 52

Neil Patel

MARCH 12, 2021

To increase their reach and enable users to have access to their favorite online magazine, Flipboard developed a PWA. A few reasons why progressive web apps help retain users more are: Easy onboarding: You can simply add the progressive web app to your home screen. Again, this is where progressive web apps can save the day.

Payment Solutions 145

Payment Solutions Payment Methods Payments Payment Services 145

Intercom, Inc.

AUGUST 13, 2019

The video operator for the demo was a guy named Stewart Brand , who among other things published a magazine at the time called the Whole Earth Catalog. To ensure that, we used this Kaizen-inspired process to develop guidelines and documentation around: Onboarding new people. Developing a career plan. Job ladder with clear expectations.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

BetterCloud

OCTOBER 14, 2020

Brundige’s previous role was with Maxim Magazine, where he quickly rose through the ranks and became the media company’s director of IT. We moved all of our onboarding and offboarding into a ticket-based system. So in a year, I would hope to get the full onboarding or offboarding processes fully automated.

Headcount 98

Headcount Systems Review Leadership Travel 98

Intercom, Inc.

JULY 25, 2018

Forgetting about new hire onboarding. Invest in your employee onboarding earlier than you think. They star on the 20 under 20 lists, get their faces on the magazines and for a brief period, they can do no wrong. It’s easy to forget that new hires don’t even know where their desk is, let alone what the company strategy is.

Scaling 152

Scaling Startup Headcount Engineering 152

User Pilot

JULY 24, 2024

To excel, leverage resources like books (e.g., “The Design of Everyday Things”), webinars (Userpilot, Nielsen Norman Group), blogs (Userpilot Blog, Smashing Magazine), podcasts (“Design Better Podcast”), and certifications (Nielsen Norman Group UX Certification, University-backed programs, etc.).

Web Development 52

Web Development Web Developers User Experience Onboarding 52

User Pilot

JULY 24, 2024

Essential tools for experience strategists include Userpilot for user onboarding, Monday for project management, Figma for UX/UI design, etc. Interested in enhancing user onboarding and overall user experience? Userpilot Blog : Insights and articles on user onboarding, product adoption , and user experience strategies.

User Experience 52

User Experience Onboarding Interviewing Trends 52

User Pilot

AUGUST 15, 2023

This means onboarding your customers to ensure they get the most out of your product. Press releases: Leverage (or create) relationships with newspapers, magazines, and other online publications to broadcast your launch. Userpilot AI writing assistant onboarding. They can also be combined into a series for feature onboarding.

ChatGPT 98

ChatGPT SaaS Payments Marketing Social Media 98

ChurnZero

JANUARY 13, 2022

In his new role, Bill will be responsible for ensuring success throughout the customer entire lifecycle, from initial onboarding onward. His background spans leading customer success, onboarding, support as well as training and education teams. Follow Amir on LinkedIn. Bill Mahoney, Chief Customer Officer, ComplySci.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

ProfitWell

JULY 22, 2020

This is why they positioned their startup as a travel company offering lots of beneficial content to users via podcasts, magazines, and their Instagram channel. Such initiatives include: Onboarding programs. This is why it's crucial to have a customer retention program. Developing communication calendars for reaching out to customers.

Payment Methods 93

Payment Methods Outsourcing Services Branding Payment Features 93

User Pilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is an experience strategist? Book a demo to see it in action!

User Experience 52

User Experience Scale Interviewing Onboarding 52

User Pilot

JULY 14, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is an experience strategist? Book a demo to see it in action!

Scale 52

Scale User Experience Education Onboarding 52

User Pilot

JULY 25, 2024

To excel, leverage resources like books (e.g., “The Design of Everyday Things”), webinars (Userpilot, Nielsen Norman Group), blogs (Userpilot Blog, Smashing Magazine), podcasts (“The Design Better Podcast”), and certifications (Google UX Design Professional Certificate, Interaction Design Foundation Membership).

User Experience 52

User Experience Interviewing Onboarding Trends 52

User Pilot

JULY 14, 2024

Here are some top webinars for UI designers: Userpilot Webinars – Focus on user onboarding, engagement, and product growth. Smashing Magazine Webinars – In-depth discussions on UI design, web development, and related topics. Best webinars for UI designers Webinars offer real-time learning and insights from industry experts.

Web Development 52

Web Development Web Developers Leadership Innovation 52

User Pilot

JULY 21, 2024

Essential tools for interaction designers include Userpilot for user onboarding and feedback, Monday for project management, Figma for UI/UX design, etc. Interested in enhancing user onboarding and gathering feedback? Consider Userpilot for its engagement features and analytics capabilities. Book a demo today!

User Experience 52

User Experience Systems Review Trends Technical Review 52

ChurnZero

MARCH 12, 2021

What you don’t want to do, especially if you have a lengthy onboarding process, is step in as the CSM at the end of the onboarding process. If your onboarding was one or two months, it’s already too late to hang onto that relationship and you’re going to have to rebuild it again from scratch which is harder.

Sales Hiring 59

Sales Hiring Churn Onboarding Pricing 59

User Pilot

JULY 28, 2024

Here are some top webinars for UI designers: Userpilot Webinars – Focus on user onboarding, engagement, and product growth. Smashing Magazine Webinars – In-depth discussions on UI design, web development, and related topics. Best webinars for UI designers Webinars offer real-time learning and insights from industry experts.

Technical Review 52

Technical Review Web Development Web Developers Compensation 52

User Pilot

JULY 21, 2024

Userpilot aids in crafting personalized user onboarding and gathering feedback, while Monday.com and Jira Software facilitate project and product management respectively, etc. Here are some top webinars for UI designers: Userpilot Webinars – Focus on user onboarding, engagement, and product growth.

User Experience 52

User Experience Web Development Web Developers Leadership 52

User Pilot

JULY 14, 2024

Best webinars for interaction designers If you’re an interaction designer, we recommend watching the below webinars: Userpilot webinars – Userpilot offers regular webinars focusing on user onboarding, product adoption, and UX design, providing actionable insights and strategies from industry experts.

User Experience 52

User Experience Systems Review Telecommunications Technical Review 52

User Pilot

AUGUST 19, 2024

A UX strategist conducts user research , creates user personas, and maps out user journeys to optimize user onboarding and increase product adoption. They also focus on optimizing user onboarding processes , increasing product adoption, and ensuring the seamless integration of new features.

User Experience 52

User Experience Onboarding Trends Engagement 52

User Pilot

JULY 20, 2024

Userpilot aids in user onboarding and feedback collection, while Monday and Jira facilitate project management and team collaboration, etc. Coursework in graphic design, psychology, computer science, and user experience principles is beneficial. Looking into tools for interaction designers? Book a demo to see it in action!

User Experience 52

User Experience Software Review Systems Review Trends 52

User Pilot

JULY 28, 2024

Best webinars for interaction designers If you’re an interaction designer, we recommend watching the below webinars: Userpilot webinars – Userpilot offers regular webinars focusing on user onboarding, product adoption, and UX design, providing actionable insights and strategies from industry experts.

User Experience 52

User Experience Technical Review Systems Review Telecommunications 52

User Pilot

JULY 24, 2024

Tools like Userpilot (for smooth onboarding), Monday (for organizing projects), Figma (for cool designs), etc., If you’re looking to level up your user onboarding and make customers happy, Userpilot’s got your back – book a demo today! Userpilot Webinars – Focused on user onboarding, engagement, and product growth.

User Experience 52

User Experience Data Analysis Onboarding Trends 52

User Pilot

AUGUST 19, 2024

Essential tools for UX consultants include Userpilot for user onboarding and feedback, Monday for project management, and Figma for UI/UX design. Optimize user flows : Design and refine user flows to enhance user engagement, onboarding, and feature adoption. Looking to enhance user engagement and product adoption?

Consulting 52

Consulting User Experience Interviewing Trends 52

User Pilot

AUGUST 19, 2024

To excel, leverage resources like books (e.g., “Don’t Make Me Think”), webinars (Userpilot’s “The Ultimate User Onboarding UX Guide”), blogs (Userpilot Blog, Mixed Methods), and podcasts (“UI Breakfast”). Smashing Magazine : One of the most comprehensive sources for UX, usability, and design content.

User Experience 52

User Experience Interviewing Onboarding Benchmarks 52

User Pilot

AUGUST 30, 2024

TL;DR In SaaS, UX strategists help optimize user onboarding, increase product adoption , and ensure seamless feature integration, working closely with product managers and developers to align the user experience with strategic objectives. Without further ado, let’s get into it!

User Experience 52

User Experience Onboarding Trends Entertainment 52

User Pilot

JULY 25, 2024

Essential tools for UX designers include Userpilot for user onboarding and engagement, Monday for project management, Figma for UX/UI design, etc. Interested in enhancing user onboarding and gathering user feedback? Userpilot Webinars – Focus on user onboarding, engagement, and product growth. Book a demo today! .

User Experience 52

User Experience Trends Onboarding Interviewing 52

User Pilot

JULY 21, 2024

Essential tools for UX researchers include Userpilot for user onboarding and engagement, Monday for project management, and Figma for UX/UI design. Interested in enhancing user onboarding and gathering user feedback? Userpilot Webinars – Focused on user onboarding, engagement, and product growth. Book a demo today! .

User Experience 52

User Experience Interviewing Onboarding Trends 52

Stax

MARCH 6, 2024

Onboard Customers: Once set up, customers can choose their subscription plan, provide payment information, and authorize the business to charge their payment method at the specified billing interval. This may come with the billing software platform , or a gateway provider may need to be sought separately.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

User Pilot

JULY 24, 2024

Smashing Magazine’s CX Section : Smashing Magazine provides articles and practical guides on improving customer experience through design and user interaction. Forrester’s Customer Experience Blog : This blog provides research-based insights and strategies for CX improvement, ideal for those in leadership positions.

Management 52

Management Software Review Artificial Intelligence Trends 52

User Pilot

AUGUST 28, 2024

TL;DR In SaaS, UX strategists help optimize user onboarding, increase product adoption , and ensure seamless feature integration, working closely with product managers and developers to align the user experience with strategic objectives. Let’s get started!

User Experience 52

User Experience Onboarding Trends Interviewing 52

User Pilot

AUGUST 28, 2024

In SaaS, they optimize user onboarding , increase product adoption, and ensure seamless feature integration, working closely with product managers and developers. Strategy development : Formulate and implement UX strategies that enhance user onboarding , increase product adoption, and ensure seamless feature integration.

User Experience 52

User Experience Onboarding Trends Development 52

User Pilot

JULY 17, 2024

In the SaaS industry, a CX Designer uses user research , data analysis , and design thinking to improve user interfaces, streamline onboarding processes, and ensure ongoing customer satisfaction. Userpilot Webinars – Focused on user onboarding, engagement, and product growth.

Leadership 52

Leadership User Experience Trends Innovation 52

User Pilot

JULY 21, 2024

Interested in enhancing user onboarding and engagement? Userpilot Webinars – Offers a range of webinars focused on user onboarding , engagement, and product growth. Userpilot Blog – Offers insights on user onboarding, product growth, and UX design. Book a demo today!

Artificial Intelligence 52

Artificial Intelligence Management Machine Learning User Experience 52

User Pilot

JULY 28, 2024

In the SaaS industry, a CX Designer uses user research , data analysis , and design thinking to improve user interfaces, streamline onboarding processes, and ensure ongoing customer satisfaction. Userpilot Webinars – Focused on user onboarding, engagement, and product growth.

Leadership 52

Leadership Innovation User Experience Trends 52

User Pilot

JULY 14, 2024

Userpilot Webinars – Focus on user onboarding, engagement, and product growth. Userpilot Blog – Insights on user onboarding, product growth , and UX design. Smashing Magazine – Covers a wide range of topics, including UX design, web development, and product management.

Technical Review 52

Technical Review User Experience Compensation Systems Review 52

User Pilot

AUGUST 30, 2024

Optimize user flows : Design and refine user flows to enhance user engagement, onboarding, and feature adoption. Userpilot Webinars – Regular webinars on user onboarding, product adoption, and UX design – providing actionable insights and strategies.

Consulting 52

Consulting User Experience Telecommunications Trends 52