Intercom, Inc.

NOVEMBER 9, 2022

Few books have chronicled how innovation takes place – and how market leaders fail to seize it – as well as Clayton Christensen ’s seminal book The Innovator’s Dilemma. So why not take a page from the startup book and set up new avenues and opportunities so people can innovate in their job? And that’s what we’re exploring today.

Innovation 226

Innovation Scale Startup Government 226

Tom Tunguz

NOVEMBER 8, 2023

Data Teams are Becoming Software Teams : DevOps created a movement within software development that empowers developers to run the software they wrote. Executive teams and boards are demanding innovation with LLMs and data. Software startups are rising to meet the need.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

Tom Tunguz

JUNE 2, 2024

At small scale this may not seem important. But for Harness , this innovation saved 30-40% of their cloud data warehouse spend & reduced model build time by 80%. As data has become a critical component of analytics & production systems, data engineers require more sophisticated tools to manage their data transformations.

Scale 185

Scale Investment Finance Software Development 185

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. To understand why Run Less Software is so important, let’s map out the battlefield, the armies on it, their missions and their strategies. Innovative startups.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. Google, Apple and HubSpot are just three examples of industry-leading companies which use mental models to aid quick decision-making. Again, it was an easy to use model which scaled effective decision-making.

Underperforming Technical Team 215

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 215

SaaStr

JANUARY 15, 2021

At his core, Jeff Lawson is a software developer first, and the CEO of Twilio second. He gets what goes on in a developer’s brain and the detailed process of building software, but he understands that businesses are motivated to move quickly. ” and receive an answer that sounds like gibberish to you.

Sales Recruiting 223

Sales Recruiting Development Software Review Management 223

Sales Hacker

DECEMBER 13, 2024

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. A $1B Acquisition with a Singular Leader for Both Sales and Customer Success In 2017, tech leader Vikas Bhambry found himself at a crossroads. 3 reasons why a unified sales and customer success strategy works 1.

Scale 105

Scale Sales Hiring Acquisition Customer Success 105

Totango

DECEMBER 1, 2021

When you bring agile innovation to customer success , you empower your CS strategy with the latest technology. This gains you the ability to implement CS at scale, giving you a winning edge over competitors who are still a generation or two behind in their deployment of CS automation. Why Bring Agile Innovation to Customer Success?

Innovation 103

Innovation Customer Success Scale Government 103

SaaStr

JANUARY 26, 2022

So UserTesting is a case study on how great SaaS can be (innovating and creating a market leader, and driving it to $160m+ ARR) … and also hard SaaS can be. UserTesting has opened offices in EMEA and APAC but has a bit lower international growth than I’d expect, given how global software development is now.

Scale 189

Scale SMB Enterprise Pricing 189

CloudGeometry

NOVEMBER 19, 2021

The quality of collaboration in software development is measured by a direct line of sight into the customer experience. DevOps is a given in today’s software engineering world. For the last mile of software development, productivity is measured in the delivery of results over time.

DevOps as a Service 130

DevOps as a Service Software Delivery Scale Benchmarks 130

Neil Patel

JANUARY 25, 2021

The obvious criteria are to select a tool that’s easy to use and has intuitive software. But here are a few other factors you should look out for when evaluating a prospective software. Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool.

Data Analysis 137

Data Analysis Software Data Scale 137

OpenView Labs

MAY 20, 2021

I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically. The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. .

Scale 98

Scale Underperforming Technical Team Headcount Software Review 98

Sales Hacker

OCTOBER 31, 2018

But without an engaging, persona-based approach, many of them might just be spinning their wheels on lead generation. Before long, there were enough users with internet access that innovators started focusing on user demographics and spinning them into personas. In other words, why do they want what they want? Invest in great content.

Scale 82

Scale Marketing Sales Hiring Benchmarks 82

Andreessen Horowitz

SEPTEMBER 25, 2023

Given we’re still at the beginning of this paradigm shift, however, it can be tough to envision where these initial breakthroughs will lead and how they’ll transform our world. Previous platform shifts show it can take decades of compounding innovations for a technological breakthrough to turn into a society-wide shift.

Artificial Intelligence 139

Artificial Intelligence AI Scale VP of Engineering 139

Totango

JANUARY 22, 2018

Nicolle has been architecting, scaling, and leading client-centric organizations for 15+ years, creating effortless experiences that deliver value for clients and profitability for shareholders. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 79

Customer Success Sales Recruiting Sales Hiring Scale 79

Frontegg

JULY 22, 2021

Software-as-a-Service (SaaS) applications are reaching 100% adoption as the world gravitates towards working from home and digitized online services. But this space is metamorphosing with the rise of SaaS self-service, the new standard in software development. How will you keep your focus on quality and innovation?

Technical Review 97

Technical Review Payment Features Scale SaaS 97

SaaStr

AUGUST 22, 2019

The vision of exceeding sales, establishing credibility and successfully launching a product is no small task, especially when striving for that perfect introduction into the world of consumers. This is a software development process for those of you who may not be familiar with it. We’re ready to develop it.

Scale 133

Scale Engagement Scaling Development 133

User Pilot

APRIL 30, 2024

Software as a Service offers specialized tools for product growth , CRM, project management, ERP, collaboration, financial management, customer service, and marketing automation. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

User Pilot

JULY 27, 2023

Account Managers: They serve as the lead point of contact for all customer account management matters. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Stax

APRIL 17, 2025

At the heart of this transformation is a growing ecosystem of Independent Software Vendors (ISVs) building applications that plug into broader platforms and solve specialized problems. As these ecosystems evolve, ISV partnerships have become essential for companies looking to scale, reach new markets, and offer integrated ISV solutions.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

User Pilot

JULY 23, 2024

The product development life cycle can take anything from a few weeks to a few years, depending on several factors, including the product’s complexity, size, and industry. A product development team is usually made up of the product manager , project manager, product designer , developer, marketing team , and sales team.

Development 109

Development SaaS Marketplace as a Service Scale 109

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. IBM was in a situation where they were really jammed. and, now, Salesforce buying Tableau, so that trend has continued. I think the reason this is important is two reasons.

Cloud 107

Cloud Scale AWS Machine Learning 107

Clouded Judgement

SEPTEMBER 19, 2023

If you want features in your lakehouse (on top of open source Iceberg) for ingestion, CDC, streaming (file loading, Kafka connect, etc), schema evolution, compaction, optimization, time travel, snapshots, auto-scaling, maintenance (no more writing spark jobs to delete snapshots!),

Data 130

Data Government GCP(Google Cloud Platform) Scale 130

Audacix

JUNE 22, 2023

[Melbourne, Australia] - Audacix, a leading global provider of automated testing, application security and DevSecOps solutions for software companies, today announced a strategic partnership with Meteonic Innovation Pvt Ltd, a leading company in technology oriented software consulting.

Artificial Intelligence 40

Artificial Intelligence DevOps as a Service Innovation Cloud 40

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey. Mårten Mickos.

Outsourcing Services 152

Outsourcing Services Outsourced Development Marketplace as a Service Scale 152

User Pilot

MAY 7, 2024

Don’t sleep on this cutting-edge innovation of user engagement! Dynamic product messaging based on past campaign interactions strengthened by AI insights and user segmentation allows teams to generate and personalize campaigns in real time, leading to meaningful customer conversations. Customer journey orchestration.

Software Review 104

Software Review Technical Review Software Scale 104

Stax

AUGUST 20, 2024

Embedded Insurance Embedded insurance allows customers to purchase insurance for products or services at the point of sale. Fintech comes from “financial technology” and it’s the application of innovative technology in the financial services industry.

Payments 88

Payments Payment Methods Merchant Services Finance 88

User Pilot

MARCH 19, 2024

A feature rollout is a software development technique involving a gradual release of new features and updates. Benefits of feature rollouts for product teams Back in the waterfall days, companies and software houses released new products only when they were ready. This changed when Agile software development came around.

Software Development 105

Software Development Scale Development Benchmarks 105

User Pilot

APRIL 6, 2023

Overengineering leads to longer development times, higher costs, technical debt, and problems achieving the PMF. However, blaming developers for overengineering isn’t fair. It’s often product managers that are responsible for poor practices leading to it. What are the greatest PM sins? Follow product vision.

Underperforming Technical Team 105

Underperforming Technical Team Management Interviewing Scale 105

Intercom, Inc.

JULY 18, 2019

I had the opportunity to start and lead an open-source project at the Eclipse Foundation, interestingly enough, around systems management. It was there that I really discovered this passion and this joy of working transparently and openly with developers. That led to working also at IBM, where I was leading the OpenSocial Foundation.

Outsourced Development 110

Outsourced Development Development Innovation DevOps as a Service 110

User Pilot

JULY 17, 2023

They lead a team that consists of developers and designers. A product team structure is how a business organizes the product team to best support software development. It brings together experts from different disciplines and functions who work together to design, develop, launch, and support a product.

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode.

Development 109

Development Technical Review AWS AI 109

User Pilot

JUNE 26, 2024

Product owner manager : This person leads a team of product owners, providing guidance, coaching, and performance management. As the world of software development keeps expanding, one must master the right tools to enhance their productivity and effectiveness.

Software Review 52

Software Review Software Point of Sale Scale 52

Valuize Consulting

MARCH 31, 2022

80% of leading businesses believe a single source of customer data would create significant and indispensable value for their company and their customers ( Salesforce , 2019). Matthew has over a decade of experience as a developer with an extensive background in Support, Integration, and Product development.

Interviewing 52

Interviewing Technology Data Scale 52

How To Buy Saas

APRIL 24, 2024

In today’s moving software development arena the DevOps movement stands out as a game changer bridging the gap, between development and operations teams. This collaboration aims to boost teamwork streamline operations and speed up software delivery.

DevOps as a Service 40

DevOps as a Service Application Development Underperforming Technical Team Cloud 40

Valerian Tech

JULY 27, 2023

Introduction In today's fast-paced and dynamic business environment, organizations are increasingly turning to agile methodologies to enhance their software development and project management processes. Agile methodologies are a set of principles and practices that prioritize flexibility, collaboration, and iterative development.

Software Development 52

Software Development Scale Software Review Technical Review 52

User Pilot

JUNE 19, 2024

Software product owner’s main responsibilities A product owner is someone who manages and optimizes the product backlog to ensure its maximum value. They manage software development teams by correctly interpreting the product manager’s vision into actionable tasks.

Software Review 52

Software Review Software Point of Sale Scale 52