SaaStr

AUGUST 15, 2024

There’s always someone a few years ahead of you on the scaling journey who can share their lessons learned. Robbie O’Connor, the GM EMEA at Notion and the first European hire at Asana and Dropbox takes the stage at SaaStr Europa to talk about the building blocks required to scale GTM teams and operations. Timing is also essential.

Scale 310

Scale Sales Hiring Scaling Innovation 310

SaaStr

FEBRUARY 12, 2025

Meet Wyatt Jenkins: From Construction Sites to Chief Product Officer If you want to understand how vertical SaaS companies scale to $1B+ in revenue while staying true to their customers, there’s no better person to learn from than Wyatt Jenkins, Chief Product Officer at Procore Technologies.

Construction 251

Construction Scale SaaS Travel 251

SaaStr

JUNE 7, 2025

The shift from “innovation budget” to “operational budget” means AI tools must compete directly with established software investments—and many aren’t winning those comparisons yet. Many organizations are stuck in “pilot purgatory”—running successful experiments but unable to scale them.

AI 281

AI Payment Services Payments Scale 281

SaaStr

AUGUST 9, 2024

From startup to $500M CARR, Spencer Burke, SVP of Growth at Braze, shares how Braze scaled a growth and customer success team. In this AI moment we’re in, there are still many moments in scaling a company where intuition still matters. You don’t have to leave as the organization scales. This isn’t new.

Scale 291

Scale Sales Hiring Scaling Startup 291

SaaStr

SEPTEMBER 8, 2020

Check out the session here: Algolia also summarized their Top 5 take-aways here , and below: Most SaaS founders start out the same way— armed with ample expertise of the technical details that go into a product and with limited experience of other aspects of scaling, such as sales. On finding product-market fit in the early stages.

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Scale Sales Hiring Technical Advisors Scaling 311

SaaStr

JANUARY 6, 2021

How do you scale a company based that can be collaborative for everyone in your org — from finance to marketing? Ultimately, they developed a more hybrid sales approach because there are good parts to each experience. This allows all employees to be more creative and innovative in their daily jobs which gives them more autonomy.

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Scale Software Review Scaling Sales Hiring 276

SaaStr

NOVEMBER 27, 2024

What was once considered too small or too niche, vertical SaaS has recently emerged as a hotbed of innovation and profitability. For restaurants, it’s the back end, front end, point of sale, payroll, ERP, and workforce management. Most sales reps hate it. Full-Stack SaaS for SMBs Toast today is worth $14B at $1.5B

SaaS Payments 257

SaaS Payments Payments Payment Solutions Payment Services 257

SaaStr

FEBRUARY 21, 2025

Other major SaaS events include: SaaStock (Europe-focused) Gartner Tech Growth & Innovation Conference Dreamforce (Salesforces massive event) Would you like recommendations based on your specific SaaS goals? Offers workshops, networking, and investor matchmaking for startups and enterprises.

Software 241

Software Scale Venture Capital SaaS 241

SaaStr

JUNE 6, 2025

Unmatched Density of B2B Talent The Bay Area has the highest concentration of SaaS founders, executives, and veterans who’ve scaled companies to $100M+ ARR, IPOs, and beyond. For better or worse, there’s a perception that Bay Area startups are more ambitious and better positioned to scale globally. This is minor but still a plus. #5.

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Sales Recruiting Scale Sales Hiring B2B 222

SaaStr

DECEMBER 15, 2021

SaaStr Scale 2021 is starting soon. 7:00 AM (40 MINS) – Product-led Growth: How to Execute Across the Full Funnel (and Mistakes We Made) with Reprise’s VP of Marketing and VP of Sales. 8:00 AM (50 MIN) – The Secrets to Building Your Marketing Engine To Drive Scale with Airtable CMO Archana Agrawal. LIVE TODAY!

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Scale VP of Engineering Scaling SMB 273

SaaStr

APRIL 14, 2025

100+ scale-ups and start-ups showing you how they do it! With 1:1 Meet-a-VC matchmaking and curated sessions, youll have unparalleled access to the capital you need to scale. From seasoned founders to rising stars, every session is handpicked to deliver actionable insights and real-world strategies to help you scale faster.

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VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 195

SaaStr

DECEMBER 1, 2021

With two weeks left to go until SaaStr Scale 2021, we’re looking at an incredible speaker line-up this year. Tickets to Scale are free, so be sure to sign up to join us live on December 15th! SaaStr Scale is dedicated to bringing you the playbooks for scaling to $100M and beyond. Mark Wayland, CRO @ Box.

Scale 278

Scale Scaling SMB compliance 278

SaaStr

DECEMBER 25, 2021

Here’s the advice they had to offer on scaling your SaaS company. It’s hard to re-engineer your business at scale. Instead, understand the strong foundation and then scale from there. Fast growth leads to inevitable change, so create an organization willing to embrace change and focus on the customer’s needs. .

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Scale Scaling Innovation Investment 332

SaaStr

NOVEMBER 25, 2022

Scale-ups are exciting. Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. On top of considerable dedication, creating a scale-up requires a functional edge—a unique and unreplicable capability compared to the players in the industry.

Scale 261

Scale Scaling Marketplace as a Service Entrepreneurship 261

SaaStr

JANUARY 23, 2025

Look for an innovative enterprise customer who: Is willing to be a development partner Has clear needs you can solve today Will give you access to testing environments Can help shape your roadmap The goal isn’t to build custom features – it’s to deeply understand enterprise requirements and bake them into your core product.

Enterprise 244

Enterprise Sales Hiring Scale Outsourced Development 244

SaaStr

JANUARY 28, 2025

Bella Liu of Orbee leads a company focused on generative process automation, creating AI solutions that understand and automate complex enterprise workflows. Their conversation offers a rare, insider view of the strategies, challenges, and opportunities driving the next wave of technological innovation.

AI Search 244

AI Search AI Artificial Intelligence Technical Review 244

SaaStr

AUGUST 2, 2021

This early phase is where you’re still looking for that perfect product-market fit and scaling the product to market. Also, they had a direct sales team mainly selling to enterprises in a top-down sales motion. “[The And remember to scale. You scale the hell out of it. And that is $100 million to $1 billion.”.

Outsourcing Services 284

Outsourcing Services Scale Scaling Outsourced Development 284

SaaStr

DECEMBER 6, 2022

When scaling a SaaS company, striking a balance between hypergrowth and risk is essential. Both Brex and Alloy have been mutual customers of one another since 2017 and in this session, they shared their lessons learned on balancing production innovation with regulation while mitigating risks. Risk Management Evolves As You Grow.

Scale 274

Scale Scaling compliance Forecasting 274

SaaStr

JUNE 13, 2021

It’s been great to have the CEOs of Qualtrics join us multiple times over the years, as it scaled from a late-stage startup to IPO to $8B+ acquisition. Fast forward to today, and Qualtrics is now worth $20B and CEO Zig Serafin joined us to share his lessons in scaling with Julia Laroche, Correspondent at Yahoo Finance.

Scale 249

Scale Scaling Business Model Company Culture 249

SaaStr

JANUARY 10, 2025

How Cloudflare Added AI to It’s Already Leading $30B Company Dane Knecht, SVP of Emerging Technologies at Cloudflare approaches AI infrastructure by focusing on edge computing and democratizing access. ” Cloudflare divides AI innovation into three horizons. ” Ramp stays flexible with quarterly execution plans.

AI Search 312

AI Search AI Strategy Scale 312

SaaStr

DECEMBER 11, 2024

Founder-Driven AI Innovation Seema Amble, Partner at Andreessen Horowitz shared that something they’re seeing across their portfolio of founders, especially the ones launching an AI product or a standalone product is boost their founder-level engagement on the human side of AI.

AI Search 284

AI Search AI Artificial Intelligence B2B 284

SaaStr

JULY 29, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. And I’ve watched them fairly quickly scale, to soon they’ll be at 10 million in revenue. As they scaled, they radically changed how they did sales. Jason Lemkin: Okay. Let’s get it going. Times are good.

Scale 273

Scale Scaling Sales Hiring Enterprise 273

SaaStr

JUNE 14, 2023

At SaaStr Europa, UiPath’s Dines shared five insights from growing a company from nothing, so other founders can learn what it takes to scale a SaaS startup to $1B+ ARR. Finally, he understood what was needed to scale a business. When you have the courage to be bold, people will take you seriously.”

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

Scale 293

Scale Outsourcing Services Sales Hiring VP of Engineering 293

SaaStr

AUGUST 10, 2023

Whether you’re going from nothing to something or already scaling and thriving beyond $10-100M, healthy, sustainable growth in SaaS is on every founder’s mind. Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. Ideas Are Cheap.

Scale 243

Scale Scaling Sales Hiring Cloud 243

SaaStr

MARCH 22, 2023

Scaling Early-Stage to Hyper-Growth Companies With Ed Lenta, SVP and GM of Databricks Back in the early 2000s, people didn’t entirely accept that a virtual machine could be as good as a physical one. Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks.

Scale 259

Scale Scaling AWS Sales Hiring 259

Tom Tunguz

MARCH 4, 2025

As startups scale, effective management becomes the difference between chaotic growth and sustainable success. Lead authentically : The best managers don’t rely on mimicry but develop their own authentic style based on their values and strengths. Iterate with feedback : Continuously improve delegation through two-way feedback.

Startup 270

Startup Management Scale Construction 270

SaaStr

MAY 2, 2025

Contact Center Transformation Is Leading the Way in AI The contact center at the bleeding edge of AI transformation. However, he cautions that large-scale workforce changes take time at many older enterprises and at true enterprise scale. And this is just the beginning of Lennar’s agent-first transformation.

AI 236

AI Enterprise Scale Airlines 236

TechEmpower SaaS

JULY 31, 2023

When talking to startup founders or other innovators, we always ask questions to better understand their business as a core. One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Don’t worry about scaling just yet. What does the business do?

Metrics 390

Metrics Startup Scale New CTO 390

SaaStr

JUNE 5, 2025

The market is moving so fast that yesterday’s innovative feature becomes tomorrow’s table stakes, and only teams that can iterate at AI speed will survive. This shift explains why healthcare, traditionally a laggard in SaaS adoption, is now leading AI implementation. AI is flipping this script entirely. ” Why?

Software Review 242

Software Review Technical Review AI Development Team Review 242

Sales Hacker

DECEMBER 17, 2024

Building ‘opinionated products’ and the importance of customer intimacy Lessons learned from scaling Twitter’s ad business from zero to $650 million in three years. 15:41) Scaling Twitter’s ad business and managing hyper-growth. (26:54) Plus, an analysis of the top 75 trending sales AI tools.

Scale 97

Scale Engineering Acquisition Scaling 97

SaaStr

DECEMBER 14, 2022

Yamini Rangan, CEO at HubSpot, has many insights on how to serve SMB customers at scale. But because SMBs are rarely digital-first, their recent challenges allowed HubSpot to leverage their years of experience in marketing automation, as it became a core feature of how these companies worked to scale. In the end, all customers benefit.

Scale 261

Scale SMB Scaling Innovation 261

SaaStr

FEBRUARY 5, 2025

Key areas to watch: Model Efficiency Innovations Enterprise Data Integration Tools Vertical-Specific AI Platforms Industry-Specific AI Applications Governance and Compliance Solutions As always in SaaS, the winners will be those who can move quickly while building sustainable, differentiated solutions.

AI 179

AI Scale SaaS Government 179

SaaStr

APRIL 14, 2020

Or at least by splitting up sales-driven and self-service revenue. And setting different goals for sales and retention for each segment: Growing. Most of you that I talk to haven’t fully finished segmented their prospects and existing customer base this way. But ideally, sales still at least covers it costs for now.

Scale 317

Scale Sales Healthcare Retention 317

SaaStr

JANUARY 18, 2023

Unicorn companies often need to scale quickly to meet the demands of their rapidly growing customer base. To achieve this level of success, startups need a combination of strong financial performance, innovative products or services, and a favorable market environment. Yet, scaling a company isn’t always about hiring more people.

Scale 246

Scale Underperforming Technical Team Scaling Interviewing 246

SaaStr

JUNE 13, 2024

Earlier this month, Gong’s CEO and Co-Founder Amit Bendov sat down with SaaStr Founder and CEO Jason Lemkin at SaaStr Europa 2024 to talk about all things AI and the lessons learned while scaling to billions. What Does AI-Enhanced Sales Look Like In Two Years Everyone’s thinking about it. First, no drudgery. Yes,” Amit says.

Scale 306

Scale AI Sales Underperforming Technical Team 306

Intercom, Inc.

JUNE 15, 2021

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. At WeTravel, we’ve implemented custom bots to capture leads and triage conversations for 24/7 support ”.

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Scale Payment Methods Payment Services Scaling 235