SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

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Software Review Scale Technical Review SaaS 255

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

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Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Intercom, Inc.

JANUARY 16, 2020

Andrey Khusid, founder and CEO of Miro , hasn’t done many interviews. We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Andrey: Exactly.

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Consulting Marketplace as a Service Scale Development 249

Intercom, Inc.

MARCH 19, 2020

Many of these have, for a long time, operated remotely in innovative ways. Can you elaborate a little bit for our audience about how exactly you guys work and what exactly are the services that you offer? So that clarity piece and then that capacity piece is how we really focus our services. Give up control.

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Underperforming Technical Team Interviewing Scale Investment 37

Intercom, Inc.

JULY 14, 2022

If you’re short on time, here are a few quick takeaways: Focus on building services and products that meet your customer’s needs – not just today’s, but also tomorrow’s. That’s something that salespeople can communicate to the product team, and it has to be a P zero in the innovation process. Are they humble?

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Scale Sales Hiring Payment Solutions Payment Services 118

User Pilot

AUGUST 29, 2023

Product management is a discipline valued by the world’s most successful and innovative tech companies. Strategy, problem-solving, and innovative thinking are all extremely important. Let’s explore some of the best tools in the marketplace and how they can help. Why is product management important? User empathy.

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Sales Hacker

MARCH 30, 2021

Now, without further ado, let’s listen to this interview with Neil Ringers. We have relationships with the biggest CRM companies: Oracle CX, SAP CRM, Microsoft Dynamics and Salesforce (95% of our marketplace). I did a couple of startups from there, in the CRM ecosystem, then got into TOA, which was field service in the cloud.

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Scale Payments Technical Advisors Sales Recruiting 112

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Riding the hyper-growth wave. “Why do you have playbooks?

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Scale Customer Success Sales Hiring Strategy 177

FastSpring

APRIL 13, 2023

Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. Full Interview: Audio Only Full Interview: Video [placeholder for Wistia] 3 Lessons From Justin’s Experience 1. We wanted partners that were on the cutting edge of innovation,” Justin explained. “If

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Payment Methods Marketing Payments SaaS Payments 147

Sales Hacker

APRIL 21, 2021

I turned to sales for a technical recruiting agency and project management services. Deep understanding of ASC 606 (the newest revenue recognition standard for companies that contract goods and services with customers). The Chief Revenue Officer (CRO) is a leader and an innovator. That didn’t go so well at all!

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Scale Sales Recruiting Technical Review Technical Advisors 116

Neil Patel

APRIL 5, 2023

Spying on your competitors can strengthen your position in the marketplace, but not without having three crucial factors in play: First, what are you looking for? Google Alerts Google Alerts is a free service offered by Google to keep you up-to-date on the latest news, conversations, and web content.

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Payment Methods Social Media Payment Services AI Search 133

User Pilot

JULY 1, 2024

Conducting effective market research guarantees that your products are aligned with the marketplace and fulfill the needs of customers. Interviews. This involves collecting new data directly from your target audience using various methods, such as surveys , focus groups, and interviews. Focus groups. Product trials.

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How To Buy Saas

SEPTEMBER 23, 2024

The Software-as-a-Service business model has gained a lot of popularity in the last few years because of its low entry barrier, flexibility, and scalability. The SaaS business space is constantly evolving, and it is welcome to new ideas and innovations that can change the world and provide effective solutions. Never stop innovating!

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SaaS Marketplace as a Service Market Research Pricing 52

Sales Hacker

SEPTEMBER 20, 2022

The first and only engagement and intelligence platform built by revenue innovators for revenue innovators. That’s differentiated us in the marketplace. My next position was of service or a beverage director. he said, “Come in, have an interview.” How far do you see this going?

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Sales Hacker

NOVEMBER 6, 2019

Ideally the solution is your product or service, but even if it isn’t, your goal should be to solve the customers problem. Surround yourself with the right people, and Immerse yourself into your products and your marketplace. Interview them, sit with them, listen, and learn from as many smart people as you can. Collin Cadmus.

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SaaSHolic

MAY 15, 2023

Differences and similarities between Latin American/Brazilian startups and Silicon Valley startups are discussed, with a focus on challenges related to data ownership, regulatory and intellectual property rights, and fostering innovation.

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Payment Methods Blockchain Artificial Intelligence Payment Services 52

User Pilot

APRIL 25, 2024

This process helps you understand what motivates your customers, enabling you to tailor your products and services to minimize risks from the start. Overall, market research equips SaaS entrepreneurs with the knowledge to meet their target audience’s needs effectively, guiding product adjustments and innovations based on informed decisions.

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Market Research Outsourcing Services Marketing Outsourced Development 52

ProfitWell

JANUARY 27, 2020

And finally, we spotlight Quibi yet again—a company spending more than $1 billion as it crusades into the streaming service battles. You remember Quibi as the streaming service that launched this year at CES. And on a recent episode of Marketplace with Molly Wood , my ears were perked for an interview with Meg Whitman, Quibi’s CEO.

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ProfitWell

FEBRUARY 5, 2020

You remember Quibi as the streaming service that launched this year at CES. And on a recent episode of Marketplace with Molly Wood , my ears were perked for an interview with Meg Whitman, Quibi’s CEO. We’re getting stale, but there are ways to stay fresh. Think about it. Quibi drops a billion. No big deal.).

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Sales Recruiting Sales Hiring Marketplace as a Service Mobile 40

SmartKarrot

MAY 9, 2022

Without a culture of innovation, it will be hard to beat the competition. Read on to learn how to create a culture of innovation at your company. How to Create an Innovative Culture? And while it is certainly helpful to have a solid financial foundation , innovation is an equally important part of a thriving business.

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Sales Hacker

MAY 13, 2025

he was responsible for the operation of the global advertising marketplaces organization. Why software innovation must start with intelligence, not workflow. Learn more at [link] The GTM Podcast The GTM Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. in July 2007. At Yahoo!,

AI Search 73

AI Search AI ChatGPT Software Review 73

SaaStr

JULY 9, 2019

The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. ” At this point we were offering the service for free. Here in the US and again other developed markets, people are interested in novelty and innovation.

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Scale Sales Recruiting Scaling SaaS Payments 223

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. You’re going to have to either innovate or the other option.

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Payment Methods Merchant Services Scale Payments 273

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Alicia Murphy. Anne Slough.

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Scale Sales Recruiting Sales Hiring VP of Engineering 137

Sales Hacker

MARCH 2, 2020

Innovating for People. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. In Hacking Sales , you’ll learn how to build a fully streamlined sales process using technology built specifically for salespeople, along with innovative new techniques. Illuminate.

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Scale Sales Hiring Sales Recruiting Payment Methods 143

SaaStr

JANUARY 28, 2020

I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret. Our monthly self-service churn went from like 3% to like 9%, right? We’re seeing that the marketplace is becoming like more and more noisy, right?

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User Pilot

OCTOBER 26, 2023

These initiatives can take many forms, like introducing new products, expanding into new markets, or increasing investment in innovation to gain a technological edge over the competition or expand the product range. It involves selling more of a business’s existing products or services to its current market. It gets even better.

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Acquisition Scale Marketplace as a Service Onboarding 105

Subscription Flow

APRIL 18, 2024

How do you keep increasing your revenue in a marketplace that has reached its point of saturation? Simply put, subscriber engagement is a way of defining the degree of interaction, interest, and outright participation that the subscribers of a business have with the product and/or service that the business is offering.

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SaaStr

MAY 15, 2020

Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. Transcript of Harry’s interview with Bridget: Harry Stebbings: Hello, and welcome back to the official SaaStr podcast with me, Harry Stebbings. Harry Stebbings. Bridget Gleason. Michelle Zatlyn.

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SaaStr

FEBRUARY 7, 2020

Below, we’ve shared the transcript of Harry’s interview with Karen. We know that innovation can come from anywhere. Or how the customer service team is going to deal with companies that aren’t renewing as planned? Harry Stebbings. Karen Page. Alex Ferrara. Does this idea have legs? But we really want to know the people.

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Scale Underperforming Technical Team Investment Sales Hiring 216

SaaStr

MAY 3, 2019

Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. CEOs everywhere are seeking to innovate, but 81% say their teams are not equipped to meet the challenges needed to compete in today’s marketplace.

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VP of Engineering Sales Hiring Technical Review Development Team Review 160

SaaStr

JULY 26, 2019

In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. Below, we’ve shared the full transcript of Harry’s interview with Eric Christopher. It’s a relatively innovative and new model. Hear about her takeaways from a product reboot with TaskRabbit. Eric Christopher. Leah Busque.

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Sales Hiring Scale SaaS Payments Sales Recruiting 165

Intercom, Inc.

FEBRUARY 21, 2019

I caught up with Ryan for a conversation that ranged from how to articulate your value to educated customers to why he tries to schedule one job interview per day. Ryan is constantly interviewing candidates , because if there’s someone out there who’s better than the current team he’s assembled, he wants them on that team. Ryan: Sure.

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Education Sales Hiring Software Review Sales Recruiting 123

How To Buy Saas

JANUARY 21, 2025

Warrior Forum A digital marketing forum and marketplace known as the world’s largest community for internet marketing. You can also experiment and try new ways of marketing your brand, hold interviews with experts, host workshops, and a lot more.

Social Media 52

Social Media Business Marketplace as a Service Advertising 52

Sales Hacker

APRIL 29, 2025

The GTM Podcast The GTM Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. Some search [00:06:00] innovation. There’s a huge amount of innovation going on there. How do you lead innovation in general? I’ve been building products for a decade. Search, right?

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AI Search AI Sales Hiring Underperforming Technical Team 88