SaaStr
SEPTEMBER 14, 2023
But with that out of the way, let’s talk just enough about financial accounting to explain why Big Tech Companies both acquire smaller ones — and do corporate VC investment. Because in the short-term, it often costs basically close to nothing to acquire a smaller startup with cash on hand, or do a corporate VC investment.
SaaStr
SEPTEMBER 14, 2023
But with that out of the way, let’s talk just enough about financial accounting to explain why Big Tech Companies both acquire smaller ones — and do corporate VC investment. Because in the short-term, it often costs basically close to nothing to acquire a smaller startup with cash on hand, or do a corporate VC investment.
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ChurnZero
MARCH 23, 2023
Customer Success benchmark: headcount How many people should be on a Customer Success team? of revenue or less…and overall 64% of respondents reported non-headcount budgets of $200,000 or less: a severe under-investment in this critical business function.” When asked about non-headcount budgets; 8.3%
ChurnZero
MARCH 23, 2023
Customer Success benchmark: headcount How many people should be on a Customer Success team? of revenue or less…and overall 64% of respondents reported non-headcount budgets of $200,000 or less: a severe under-investment in this critical business function.” When asked about non-headcount budgets; 8.3%
SaaStr
SEPTEMBER 19, 2023
Some of the changes we’ve seen in the last year or two include: CAC reduction Headcount optimization Price complexity Quality of revenue A different environment means a different strategy, and Notion Capital lays out four business model changes that could be helpful based on what peers are doing. You don’t want to be there.
SaaStr
AUGUST 18, 2023
Yes many public SaaS companies have done some sort of layoffs the past 12 months, they were often more really reorgs, though, without any net decrease in headcount. Monday has always been a break-out leader but has invested heavily in sales and marketing to SMBs. The key was “simply” keeping headcount flat. #3.
ChurnZero
NOVEMBER 11, 2022
of Customer Success teams have fewer than 50 team members, and most teams surveyed fall well below industry benchmarks on CS team headcount. That number gets higher in larger companies, companies with larger Customer Success teams, and companies who have invested in a Customer Success platform. However, 76.5% of companies.
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