Blulogix

DECEMBER 17, 2024

By BluLogix Team Creating a Flexible Pricing Engine for Future Success Introduction In the subscription economy, customer expectations are evolving, and Managed Service Providers (MSPs) must adapt to meet these dynamic demands.

Engineering 64

Engineering Pricing Payment Features Subscription 64

SaaStr

MAY 9, 2025

If you’re bleeding customers and fighting for retention, here’s how you can engineer your own resurrection. And if you’re a customer ready to cancel that long-standing subscription, maybe pause the process. The SaaS Resurrection Playbook What can B2B companies learn from this dramatic turnaround?

Social Media 175

Social Media Outsourced Development Interviewing Retention 175

FastSpring

FEBRUARY 7, 2024

As always, our support and sales engineering specialists are available to help if you need assistance along the way. Add a Subscription to Cart PHP & Javascript <? Add a Subscription to Cart PHP & Javascript <? > Expand Subscription Creation via FastSpring Webhook PHP & Javascript <?

Subscription 158

Subscription Payment Features Merchant Services Payment Methods 158

Blulogix

FEBRUARY 12, 2025

By Inga Broerman How High-Performing Subscription Businesses Maximize NRR For subscription-based businesses, Net Revenue Retention (NRR) is the ultimate measure of growth and sustainability. High-performing subscription businesses use NRR as a growth engine , ensuring that renewals and expansions outpace any losses from churn.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

Blulogix

DECEMBER 23, 2024

By Inga Broerman How Usage-Based Pricing is Transforming Subscription Billing The subscription economy is undergoing a transformation, driven by the rising popularity of usage-based pricing. The days of flat-rate subscriptions being the default option are gone. Your ERP cannot bill usage subscriptions.

Payment Features 52

Payment Features Subscription Pricing Artificial Intelligence 52

SaaStr

APRIL 12, 2022

And yet … and yet … its engine is all software and really SaaS. Square waited to go upmarket, but now like many Cloud leaders it’s a core engine of growth. Subscriptions and services are growing 72% at a $3B run-rate. It’s not even Square anymore as a company … it’s now Block. businesses.

Payments 301

Payments SaaS Payments Payment Services Revenue 301

SaaStr

APRIL 14, 2025

Head of AI Dialpad: How to Build AI at Scale GTM/ B2B Speakers: CEO HubSpot Yamini Rangan: Going More Multiproduct, Going More AI, and Going More SMB and More Enterprise CEO Dropbox Drew Houston: DropBoxs Third Act: AI & Content Intelligence CEO Calendly, Tope Awotona Open AMA and AI in 2026 CEO Clio, Jack Newton: Reaccelerating Vertical SaaS to (..)

VP of Engineering 204

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 204

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. 4: High-end sales teams Increasingly, SaaS organizations leverage inside sales teams, since selling subscriptions is easier and less of a commitment than selling enterprise software. 3: Make onboarding seamless.

SaaS Payments 52

SaaS Payments Subscription Payment Features B2B 52

SaaStr

APRIL 8, 2020

Click here for ChartMogul’s free-forever launch plan that will give SaaS businesses access to the world’s first subscription data platform so they can analyze and improve key metrics like MRR, churn and LTV. What are they all about? What are they all about? Hiver’s Free Shared Inboxes for SMB. Where can I find the deal?

Artificial Intelligence 304

Artificial Intelligence Machine Learning SaaS Consulting 304

SaaStr

NOVEMBER 26, 2024

Who is Eric Yuan | CEO of Zoom Eric Yuan joined WebEx as one of the first several software engineers. He was instrumental in developing the WebEx videoconferencing technology and eventually became Vice President of Engineering. billion, and Yuan continued with the company as their Corporate Vice President of Engineering.

VP of Engineering 261

VP of Engineering Software Engineering Company Culture Engineering 261

SaaStr

NOVEMBER 2, 2022

The core product is very B2C, but the upgrade to paid has very SMB B2B metrics, and 80% of the revenue is subscription based. So it’s doing what Wall Street wants today. But is Duolingo SaaS? Well, it’s SaaS-ish. So at a minimum, it’s a good one to learn from, especially in this PLG and freemium world.

Scale 318

Scale B2C SMB B2B 318

Blulogix

DECEMBER 19, 2024

By BluLogix Team Thriving in the Subscription Economy of 2025 and Beyond Introduction The subscription economy is not just a trendits a transformative shift in how businesses operate and generate value. Leveraging Artificial Intelligence (AI) AI is set to play a significant role in the future of the subscription economy.

Subscription 52

Subscription Payment Features AI Search Artificial Intelligence 52

SaaStr

MARCH 31, 2021

That means both halves of the revenue engine are humming. “We define ARR as annualized invoiced amounts per solution sku from subscription licenses and maintenance obligations assuming no increases or reductions in their subscriptions.” Technology partners and SIs are key to growth. ” #5.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

Tom Tunguz

APRIL 28, 2022

I would pay each product provider in their own token: one for storage, compute, caching/CDN, email subscription management, etc. Can you imagine a site reliability engineer managing 15 to 20 tokens, coordinating with finance teams to ensure proper treasury management, while ensuring high uptime?

Payment Solutions 268

Payment Solutions GCP(Google Cloud Platform) Startup Payment Features 268

SaaStr

JUNE 19, 2024

The three core areas to focus on are: Evolving your growth engine Building and solving for when to become a multi-product platform Investing in your people and team #1: Evolving Your Growth Engine Let’s start with some context for Bitly’s journey. Bitly had a huge inbound funnel created early on, and it continues today.

Scale 300

Scale Scaling Underperforming Technical Team User Experience 300

SaaStr

NOVEMBER 24, 2022

After experiencing the pain of managing software subscriptions first-hand, Cristina, Cledara ‘s Founder and CEO, decided to build a platform that was 100% focused on the customer and solved that very issue. Zeni is the only startup bookkeeping solution engineered to power high velocity decision making.

Merchant Services 258

Merchant Services Cybersecurity compliance Finance 258

SaaStr

MARCH 8, 2024

Should it be subscriptions, usage, solutions, or something entirely different? The cost of engineering and shipping products is a moving target for startups. The most common pricing models are: Subscription — per seat or user, freemium, per product with add-ons Consumption — how much you’re using. Everyone owns it.

AI 268

AI Artificial Intelligence Pricing SaaS 268

SaaStr

OCTOBER 14, 2021

And the engine really never stopped running, evolving into a dominant DevOps Platform for software development. 90% of GitLab’s customers pay by subscription — but most still self-manage the deployment. So GitLab is one of those ones that sort of … always was doing well. It was exciting at YC 2015 Demo Day.

Outsourced Development 67

Outsourced Development Software Development Innovation Cloud 67

Intercom, Inc.

AUGUST 31, 2021

With these new transactional messaging capabilities, you can reach your customers where they already are, using timely, relevant, personalized messages that are simple to set up and easy to measure – no engineering team required. Own the messaging from beginning to end – no engineer needed. Subscription renewal reminders.

Payments 218

Payments Payment Solutions Payment Methods Subscription 218

SaaStr

AUGUST 21, 2024

Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. Only Grew Sales & Marketing Expense 12%, and Cut R&D (Product + Engineering) and G&A Expenses Toast has gotten to profitability by truly holding the line on headcount and revenue expenses.

Scale 301

Scale Payment Methods SaaS Payments Payment Solutions 301

Blulogix

FEBRUARY 13, 2025

By Inga Broerman The Renewal Blind Spot: Where Subscription Businesses Lose the Most Revenue Renewals should be a source of predictable, recurring revenue yet for many subscription businesses, they are a pain point filled with inefficiencies, missed opportunities, and revenue leakage. The result? Lets optimize your renewals.

Payment Features 59

Payment Features Payments Subscription Revenue 59

SaaStr

JULY 6, 2022

Workday has become a cash engine at scale, as all top SaaS companies should. 24 Month Subscription Backlog of 21%. But in any event, it shows you should aim for 95%+ GRR in your enterprise accounts as well. #3. Generating epic free cash flow at 30% of revenues, and $1.6B+ Billion a year in operating cash flow.

B2C 306

B2C Scaling Finance Enterprise 306

SaaStr

MAY 1, 2021

And as a result, even more chose monthly subscriptions. So offer them a discount to do so (often 20%, a la the WP Engine above). So there is a natural continuum of how customers like to pay, and how they are comfortable paying. A great example is Zoom. As Zoom use exploded during Covid, even more SMBs needed Zoom. More on that here.

Payment Features 293

Payment Features Scale SMB Churn 293

SaaStr

MAY 12, 2022

Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model. Five years in, CircleCI implemented a usage-based subscription model. In a SaaS subscription model, the platform gets the revenue immediately upon purchase.

Scale 261

Scale Payments SaaS Payments Payment Services 261

FastSpring

JANUARY 9, 2025

Justin Sacks (02:08) Taking me back, I think I got a summer job in high school so that I could pay for my own WoW subscription. Back in the day, games, well, at least large online multiplayer games, required a subscription rather than just a one-time fee. How many years you recall did you pay for the subscription?

Payments 164

Payments Mobile Payment Methods Revenue 164

SaaStr

APRIL 28, 2019

” The Slack Fund is tiny. “As of January 31, 2019, Slack Fund has invested $10.1 million in 46 companies, with $5.2 million funded by Slack and the balance funded by the venture capital funds who partner with Slack Fund.” ” Slack was late to patents, but now is filing a lot.

Scale 279

Scale Venture Capital SMB Enterprise 279

Clouded Judgement

JULY 16, 2024

Our Finance-specific AI and machine learning engines are built directly on our unified data model, ensuring seamless integration with our Finance solutions. We recognize revenue from our SaaS contracts ratably over the term of the subscription period, which is typically three years but can range from less than one year up to ten years.

Benchmarks 295

Benchmarks Data Machine Learning Artificial Intelligence 295

SaaStr

AUGUST 26, 2024

They explore the unique challenges and opportunities presented by different approaches, from subscription-based models to enterprise solutions. They’ll explore strategies for using customer success not just as a support function but as a powerful engine for revenue growth.

Benchmarks 293

Benchmarks Finance Business Model Forecasting 293

SaaStr

AUGUST 3, 2022

Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS. And it enables Shopify to spend more on engineering and product than sales and marketing — very rare for a public SaaS company.

Payment Methods 283

Payment Methods Merchant Services SaaS Payments Payment Solutions 283

SaaStr

JANUARY 15, 2021

Qualtrics as a stand-alone company was spending about 16% of revenue on engineering (i.e., While I’m super excited Qualtrics is spinning out into its own public company, the company grew subscriptions an impressive 46% last year under SAP. Blended margins are 73%, which is plenty high enough. #2.

Enterprise 312

Enterprise Scaling Investment Revenue 312

SaaStr

JUNE 5, 2020

It’s hard to imagine a world where analysis didn’t understand recurring, subscription based revenue for technology products. The company is the poster child for subscription-based software, a model that’s gaining popularity among corporate buyers. This CNET article captures the uncertainty well: .

Venture Capital 297

Venture Capital Technical Review SaaS Scale 297

Tom Tunguz

AUGUST 4, 2024

When a user executes a search query within a generative AI search engine, the query, for example, “best carbonated beverage for health-conscious individuals,” is combined with relevant documents typically web pages. In a future where generative AI dominates search, the ten blue links & five sponsored ads disappear.

AI Search 219

AI Search Artificial Intelligence Generative AI Advertising 219

SaaStr

MARCH 30, 2024

It’s very much built for product and engineering teams, but because we interact with both regularly (both internally as well as as an audience), it makes sense for us. It’s still ‘source of truth’ for processes, meeting notes, and such, but we’ve since moved our task and project management to Linear.

Marketing 278

Marketing ChatGPT Mobile Onboarding 278

SaaStr

OCTOBER 5, 2022

When engineered right, combining PLG motions with enterprise sales accelerates growth by engaging with different customers in precisely the way they want. Moving away from a subscription to a consumption-led model can bring several benefits to your business. Combine product-led and enterprise-led growth. Share the logic behind changes.

VP of Engineering 245

VP of Engineering Scale Scaling Sales Hiring 245

Intercom, Inc.

AUGUST 27, 2020

?. The subscription model has revolutionized virtually every industry. Success in the subscription economy isn’t about having the best product; it’s about having the strongest customer relationships. From legacy business to subscription service. To navigate the current minefield of growth, businesses need to shift their focus.

Scale 211

Scale Payments Subscription Payment Features 211

SaaStr

JULY 30, 2023

Low CAC, scalable growth strategies Growth engineers (this is super important!) Typically, you want a three-person team — a growth pm/analyst with a banking or consultancy background, a front-end engineer, and a marketer to do all the copywriting. Do not skip the engineer,” Cabane impresses. That’s important.

Scale 246

Scale Sales Hiring Banking AI 246

Clouded Judgement

JULY 12, 2024

Imagine if a lack of cargo, passengers, rails, etc stopped companies from investing in steam engine technology in the 1760s. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). I believe this is a similar analogy to today.

Cloud 288

Cloud AI Investment User Experience 288