Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. Beyond the metrics, co-founder and CEO Apoorva Mehta had great founder/product fit. Prior to founding Instacart, Apoorva was a fulfillment optimization software engineer from Amazon. billion to $20.7

Marketplace as a Service 140

Marketplace as a Service Underperforming Technical Team Scale Construction 140

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Neil Patel

JANUARY 25, 2021

million active sellers on Etsy , it can be daunting to figure out how to ensure marketplace visibility. The answer to these questions is simple: You need an Etsy SEO (search engine optimization) strategy. While these metrics may seem impossible to influence, there are strategies to raise your ranking in the Etsy search.

Payment Methods 135

Payment Methods AI Search Artificial Intelligence Social Media 135

Intercom, Inc.

NOVEMBER 14, 2019

Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” Your connection to your users is the gasoline that fuels the engine of your business. We love the marketplace you’ve created.’”. Retention begins to take precedence over acquisition, or vice versa.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Intercom, Inc.

NOVEMBER 7, 2018

With more and more people expecting real-time service, if you’re not communicating real-time with your prospects, your competitors are and they are stealing your leads. A customer-first growth engine. In a crowded marketplace, a relentless commitment to the customer’s experience can be your strongest differentiation.

Technical Review 161

Technical Review Marketplace as a Service Systems Review Customer Success 161

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 97

Marketplace as a Service Social Media AI Search SaaS 97

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. And I think it’s especially true of SaaS companies, when you start to think about the fact that everything is a service. We didn’t ever have an on-prem solution.

Scale 219

Scale Scaling Sales Hiring Underperforming Technical Team 219

How To Buy Saas

FEBRUARY 27, 2021

There are more blessings coming for you in 2021 as Semrush has got some new key updates in 2020 end to amplify your content, social, and search engine marketing executions in 2021. Growth Metrics Semrush Database Growth VS. Keywords Now Has Largest Database 2 Billion VS 20 Billion. They are the best in this segment. 2018 V/S 2020.

Content Marketing 104

Content Marketing Payment Methods Social Media Marketplace as a Service 104

CloudGeometry

MARCH 22, 2022

SaaS business metrics are not hard to find ; we won’t analyze them in-depth here. As it turns out, SaaS operational platform metrics are also abundant. However, it is still too often the case that business metrics and operations metrics live in parallel universes. We’ve written about this before.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

User Pilot

MAY 27, 2025

You play a vital role at the intersection of GTM, Product, Design, Data Science, Marketing, and Engineering – reimagining self-service in the age of AI. Those who are uncomfortable working in ambiguous, evolving environments or lack experience in data analysis and metric-driven product decisions.

Management 52

Management Underperforming Technical Team Scale B2C 52

FastSpring

JANUARY 8, 2019

Amazon Marketplace. Selling on the Amazon Marketplace can significantly boost volume through your store. Amazon charges fees on every sale through the Marketplace. A marketing concept where a business offers several related products or services and sells them as one package solution, often at a reduced price. Cross-sell.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 147

Payments Merchant Services Payment Solutions Payment Services 147

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. You could be missing all of your metrics, but you know, you’re not the Twitter guys. Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before. Want to see more content like this? What am I missing?”

Acquisition 152

Acquisition Software Review Payment Methods Marketplace as a Service 152

Neil Patel

APRIL 5, 2023

Spying on your competitors can strengthen your position in the marketplace, but not without having three crucial factors in play: First, what are you looking for? Google Alerts Google Alerts is a free service offered by Google to keep you up-to-date on the latest news, conversations, and web content.

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

User Pilot

JULY 23, 2024

It helps you think creatively and reimagine existing products and services. For example, you may consider either paid advertising, word-of-mouth , social media, search engine optimization (SEO) techniques, or even a mix of the different channels. You can use different farmworks and methods to streamline this process.

Development 109

Development SaaS Marketplace as a Service Scale 109

How To Buy Saas

FEBRUARY 25, 2025

This Software-as-a-Service (SaaS) approach revolutionized the industry, making powerful CRM tools accessible without on-premise installs. Over the past two decades, Salesforce has evolved from a sales CRM into a comprehensive platform spanning sales, service, marketing, e-commerce, and app development. Open APIs for custom integration.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. Embracing professional services as a distribution channel. So our platform is also built for them to use. Andrey: Exactly.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

OpenView Labs

APRIL 7, 2021

We’ve grown accustomed to the traditional set of SaaS metrics as just part of how to operate a SaaS business. It’s hard to conceive of what to do without metrics like CAC payback, LTV:CAC, average ACV, or the magic number. ROIIC = (Gross Profit – G&A Expense) / (Sales & Marketing + Product & Engineering Expense).

Metrics 52

Metrics Scale SaaS Marketplace as a Service 52

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Neil Patel

DECEMBER 4, 2020

How do you stand out in such a highly-competitive marketplace? Amazon has become a search engine for products. Measuring the ROI of Amazon Marketing Consulting Services. The ultimate measure for any marketing service is how much demand and sales it drives. Let’s go deeper on each metric. Conversion Rate.

Consulting 112

Consulting Outsourcing Services Marketing Underperforming Technical Team 112

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. NP Digital Marketing Services.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Users will pay a recurring monthly or annual fee to access a specific set of services.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Intercom, Inc.

DECEMBER 16, 2021

Essentially, network effects describe how the value of a product or service depends on how many users engage with it – the more users engage, the more appealing it becomes. The marketplace flavor of that is, I think, anchored so heavily on network effects and what you state as, in the title of your book, The Cold Start Problem.

Marketplace as a Service 138

Marketplace as a Service Scale Blockchain Startup 138

Neil Patel

APRIL 20, 2021

Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features. Let’s look at an example in the world of marketing consulting services and products. service, program, online course, etc.) That’s not the case.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

How To Buy Saas

MAY 21, 2025

The platform also includes self-service interview scheduling , allowing candidates to book interviews from available slots synced to your teams calendars. Other features include customizable hiring workflows , integrated video interviews , assessment tools , and deep analytics for hiring metrics.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Neil Patel

JANUARY 21, 2021

While there’s no magic, there are steps you can take to soar to the top of a search engine results page (SERP). Check out the video below to learn more about my strategies for link building, on-page SEO, and user metrics when trying to rank on Google. Step #3: Track and Measure the Right SEO Metrics. I learned this the hard way.

Outsourcing Services 145

Outsourcing Services Social Media Mobile Software Review 145

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

OpenView Labs

APRIL 13, 2020

There are new job titles—growth marketing, growth product manager, growth engineer, head of growth—and new opportunities that have changed the way companies think about how to grow their revenue or users. Are there marketplace dynamics? Over the last 10 years, “growth” has become a thing in tech. But what the hell is “growth” really?

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

Baremetrics

SEPTEMBER 3, 2021

If you do this, search engines will begin to view your pages favorably. Here’s how to do it: Step 1 - Analyze niche search queries Google records all requests users make to the search engines. It's part of the Google Ads service. This will help search engines better identify the subject of the content. start free trial.

Strategy 113

Strategy Technical Review Software Review Sales Hiring 113

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 63

Scale VP of Engineering Outsourcing Services Enterprise 63

ProfitWell

MARCH 11, 2020

But as cost containment becomes a priority for businesses looking to thrive in the modern digitally-transformed marketplace, keeping existing customers happy and loyal is now a primary concern. We're about to go diving for metrics. Why you need to understand your customer retention metrics. That's what metrics give you.

Retention 52

Retention Metrics SaaS Payments Underperforming Technical Team 52

Buffer Resources

MAY 8, 2024

As a creator or influencer, I’m willing to bet a good chunk of your content involves sharing products, tools, and services you love. In influencer affiliate programs, a creator or influencer earns commission from products or services sold via a unique tracking link or discount code. 

Merchant Services 112

Merchant Services Payments Payment Services Payment Methods 112

FastSpring

JUNE 6, 2024

That said, Xsolla isn’t a great fit for every video game company who may have specific needs around features, geographic support, or service levels that Xsolla doesn’t offer. “We have been delighted with everything about FastSpring — from the robust platform to the helpful customer service that supports our company growth goals.”

Payment Services 78

Payment Services Merchant Services Payments Payment Methods 78

User Pilot

AUGUST 14, 2024

Metrics-Driven : Product-led growth uses performance metrics , like user engagement and conversion rates , to measure success and guide design changes. Traditional approaches evaluate success based on adherence to design principles , with less emphasis on metrics.

Scale 105

Scale User Experience Acquisition Technical Review 105

User Pilot

AUGUST 29, 2023

While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers. Engineering teams write the code and build the product from the bottom up. Communication skills.

Management 105

Management Marketplace as a Service Interviewing Product Marketing 105

Sales Hacker

APRIL 21, 2021

Conversely, Sales Operations roles focus solely on the direction of the sales team, their metrics and success, and things pertaining to only the sales team – not how their success or failure impacts other related teams across the organization. Google search engine using the terms “RevOps jobs” and “Revenue Operations jobs”.

Scale 115

Scale Sales Recruiting Technical Review Technical Advisors 115