Intercom, Inc.

MARCH 24, 2022

But the technology, market, and customer needs have evolved since then, and for businesses to thrive, they need next-generation tools that are purpose-built to meet these evolving needs. Intercom was born out of a simple idea – to make internet business personal. If you enjoy our discussion, check out more episodes of our podcast.

Engagement 221

Engagement Innovation Technology Strategy 221

Intercom, Inc.

MAY 13, 2022

Workforce engagement management refers to the technology that companies use to increase engagement among their customer service employees. From recruitment and onboarding to training and staffing, workforce engagement management improves the employee experience, leading to more productive, content, and engaged employees.

Engagement 118

Engagement Management Onboarding Technology 118

SaaStr

SEPTEMBER 14, 2020

By 2030, it is predicted to take over all technology and software. Report on employee engagement metrics. The post Cloud is Eating all of Technology and Software… Is it Sustainable? Now, across all industries, 94% of companies today use at least one cloud solution. The astonishing fact is: cloud is eating software.

Technical Review 306

Technical Review Cloud Software Review Technology 306

User Pilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. This level of engagement ensures the podcast remains relevant and tailored to its audience’s interests. TL;DR Podcast.ai Podcast.ai

Artificial Intelligence 87

Artificial Intelligence Technical Review AI Technology 87

Neil Patel

OCTOBER 5, 2020

For better or worse, technology affects communication because it is a part of our everyday lives. You might see the average elementary-aged child with their head buried in a smartphone and tempted to take a gloomy outlook on what technology has done to us. How Has Technology Affected Communication? But is it all bad?

Communication 145

Communication Technology Artificial Intelligence Social Media 145

User Pilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

Engagement 77

Engagement Entertainment AI Customer Lifetime Value 77

Blulogix

FEBRUARY 20, 2024

What is the Technological Backbone? Enabling Agile Monetization Through Advanced Platforms By BluLogix Team Integrating Cutting-Edge Technology for Strategic Monetization Success In the rapidly evolving digital economy, the integration of technology in monetization platforms is not just an enhancement; it’s a fundamental necessity.

Payments 52

Payments Payment Services Artificial Intelligence Technology 52

Intercom, Inc.

MARCH 15, 2022

So how can you create more personalized and engaging marketing campaigns? Start by using things like your customer’s first name and company to make the message feel personal and engaging. Create the ultimate marketing technology stack. Here are four simple ways to get started.

Engagement 129

Engagement Marketing Communication Mobile 129

TechEmpower SaaS

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. This technological integration into software engineering not only enhances the productivity of development teams but also ensures that IT infrastructures are robust and reliable.

Generative AI 443

Generative AI AI CTO Hire Sales Recruiting 443

Trint

JULY 29, 2021

The art of journalism has changed at an exponential rate in the 20th and 21st centuries, thanks to advances in technology and the development of digital tools. With this massive shift, an evolution in journalism techniques, skills, and tools is essential to the profession whilst still maintaining an engaging story-telling voice.

Technical Review 130

Technical Review Technology Social Media Interviewing 130

yoursales

FEBRUARY 26, 2024

Revolutionizing B2B Sales: Impact of AI-Tools on Customer Engagement Amid the rapid evolution of the B2B sales domain, businesses need to integrate cutting-edge technologies to secure a competitive edge. At the forefront of this revolution is AI’s capacity to have a positive impact on customer engagement.

AI 52

AI Scale B2B Engagement 52

User Pilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends.

Trends 95

Trends Engagement Artificial Intelligence Machine Learning 95

Trint

MARCH 3, 2021

During the webinar we looked at the trends within the video industry, the different approaches to storytelling and the technology that brings everyone and everything together in the editing room. The Three Act Structure Examples: Casablanca, Moana and The Dark Knight Successful stories are all about compelling, engaging content.

Engagement 130

Engagement Trends Technology Investment 130

Totango

SEPTEMBER 7, 2021

B2B client engagement strategies can help you retain more customers if you know which best practices to follow. B2B engagement differs from B2C engagement in several important ways which require certain adjustments. Why Are B2B Client Engagement Strategies Different from B2C?

B2B 80

B2B Engagement Strategy B2C 80

Neil Patel

SEPTEMBER 13, 2021

Are you one of those people whose eyes glaze over every time they read about crafting the perfect marketing campaign or embracing technologies? Lo and Behold, Reveries of the Connected World” is a documentary detailing how we became so dependent on technology. iHuman” is a technology documentary covering the impact of AI.

Social Media 136

Social Media Technical Review Technology Blockchain 136

How To Buy Saas

APRIL 12, 2024

Driving Engagement Without Being Creepy The intrusion of targeted ads online is universally unwelcome. For now, all we can say is that if you can provide relevance without alienating your audience, it’s undoubtedly best to use technology that enables you to do so. Contextual advertising can address this issue.

Advertising 52

Advertising Engagement Travel Social Media 52

Sales Enablement, SaaS and Growth

JANUARY 8, 2019

As a result most departments now have budget earmarked for software, so that they can build their own technology stack. Traditionally, a “ technology stack ”, was the technology used to build and run one single application, but in recent years it has expanded to encompass the technology used by a team, department or company.

Sales Enablement 112

Sales Enablement Technical Review Technology Scale 112

Valerian Tech

JULY 5, 2023

Introduction Technology implementation is a transformative force in the ever-evolving hospitality industry. From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

Totango

MAY 10, 2022

A customer engagement strategy is critical for retaining and growing SaaS clients. It’s especially important to engage executives and stakeholders to ensure retention. In this blog, we’ll look at the essentials of a customer engagement strategy, particularly how to use it to engage enterprise clients.

Engagement 76

Engagement Technical Review Software Review Enterprise 76

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. Next, we’ll share six keys to effective SaaS customer engagement.

Engagement 96

Engagement Strategy SaaS Scale 96

Blulogix

FEBRUARY 19, 2024

Creating a Monetization Framework For Your Business View the Whitepaper Understanding the Core of Customer Engagement and Retention At its heart, customer engagement is about creating meaningful interactions with your subscribers, ensuring they find continuous value in your service.

Retention 52

Retention Engagement Strategy AI Search 52

Teamgate

DECEMBER 13, 2023

The key lies in leveraging the right technology to streamline sales processes and improve customer engagement. Sales teams, managers, and operations staff are constantly seeking ways to enhance efficiency in managing leads, prospects, and potential customers.

Technology 40

Technology Trends Sales Engagement 40

Totango

JUNE 4, 2021

Use These Great Customer Engagement Ideas to Increase Retention. Engagement is key to retention and referrals. Here are seven great customer engagement ideas you can easily put into practice. We’ll also show you how technology can help you automate your engagement strategy. Cater Promotions to Client Needs.

Engagement 62

Engagement B2C Technical Review Retention 62

Neil Patel

DECEMBER 1, 2020

If you’re not using live streaming to engage with your followers, then you might be. Here’s how you can leverage live streaming to create crazy levels of engagement with your audience. Tips and Tools to Optimize Engagement with Your Live Streams. Are you missing out on a huge section of your target audience?

Engagement 145

Engagement Social Media Branding Strategy 145

Totango

JULY 31, 2020

As virtual teams and remote engagement become the norm for Customer Success teams, staying on top of customer needs and expectations is becoming more challenging. In particular, correctly identifying, engaging, and managing your key stakeholders is critical to driving adoption, minimizing risk, and ensuring long term relationship success.

Engagement 104

Engagement Strategy Scale Customer Success 104

Totango

AUGUST 5, 2020

Customer engagement, while always a vital piece of the puzzle of success, has never been more important than it has become since the pandemic. This alone should be reason enough to take a second look at your digital engagement efforts. This alone should be reason enough to take a second look at your digital engagement efforts.

Engagement 103

Engagement Payment Solutions Telecommunications Payments 103

Totango

MAY 11, 2021

Stakeholder engagement and management is critical for customer retention. How Do You Optimize Stakeholder Engagement? A well-designed stakeholder engagement and management strategy includes two key components: An action plan for promoting stakeholder engagement. Create a Stakeholder Engagement and Management Plan.

Engagement 84

Engagement Strategy Management CTO 84

The Marketing & Growth Hacking Publication

APRIL 11, 2019

Such real-time communication is facilitated through the power of beacon technology. When Google entered this race , use of beacon technology in marketing was expected to transform the shopping experience and drive more than $44 billion in retail sales. How are Leading Brands Leveraging Beacon Technology?

Technology 40

Technology Engagement Branding Marketing 40

Totango

MAY 17, 2021

Product engagement tells you how actively customers are using your product or platform. You can measure product engagement by selecting key performance indicators. Systematically tracking these KPIs positions you to proactively manage and improve engagement. What Is Product Engagement? Why Manage Product Engagement?

Engagement 62

Engagement Management Churn Metrics 62

Intercom, Inc.

OCTOBER 31, 2018

We believe that conversational bot technology will be transformative for the businesses that embrace it today. Our customers are already seeing value from implementing Custom Bots on their website by personally engaging new visitors with video, automatically qualifying leads and nurturing new trial users to paid plans.

Scale 128

Scale Engagement Marketing Onboarding 128

User Pilot

JULY 19, 2021

You have to engage with them at various stages in their user journey for a great customer experience. The study showed that companies that get customer success right prioritize technologies that improved customer experience. In this article, we look at how Customer Engagement Platforms benefit SaaS companies.

Engagement 98

Engagement Scale Onboarding Customer Support 98

Sales Hacker

SEPTEMBER 17, 2020

The answer is simple — technology. Today, we’re going to show you how to use technology to set up a process for personalization at scale. Technology is the key to achieving personalization at scale. Technology gives you the power to collect huge amounts of data and convert that data into meaningful insights for your team.

Scale 82

Scale Technology Scaling Sales 82