Sat.Feb 04, 2023 - Fri.Feb 10, 2023

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Product Design Testing Process and Methods For Delivering Better Products

User Pilot

What’s the product design testing process? Why is it important in product management ? These are just a couple of questions we answer in this blog. More importantly, we look at the design testing process and various testing methods with their pros and cons. Are you ready to dive in?

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Dear SaaStr: Do CEOs of Successful SaaS Startups Ever Have Any Free/Down Time?

SaaStr

Dear SaaStr: Do CEOs of Successful SaaS Startups Ever Have Any Free/Down Time?

Startup 270
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What’s your customer’s love language? Disruptive questions will tell you.

ChurnZero

As a customer, there’s nothing better than working with a CSM who really “gets you.” ” Someone who understands your needs and knows what your perfect business review looks like. However, the path to achieving that idyllic customer relationship isn’t always straightforward.

Scaling 98
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Generative AI: The Next Consumer Platform

Andreessen Horowitz

We’ve entered the age of generative AI. The use cases are everywhere—from writing essays to creating comics to editing films —and adoption has outpaced every consumer tech trend of the past decade.

AI 124
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Embedded vs. Integrated Payments: The Ultimate Guide

The terms embedded and integrated sound pretty similar. And they are, in some ways. Both have to do with getting payment capabilities closer to the process they're associated with and improving the customer experience. But there are important differences.

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The Compounding Advantage of a Big Chip Stack in a Downturn

Tom Tunguz

During this recession, startups will fall into one of four categories which I wrote about in June. But, I missed something in this post : the advantages are compounding, which is the reason the biggest will continue to win share. It’s also the reason changing strategies can be expensive.

Startup 226

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Why Support Isn't Just a Job for Me – It's a Career

Buffer Resources

It's fair to say that not many people grow up dreaming about working in customer support. It's not the typical aspirational career path! Indeed, some see a customer support role as a stepping stone to something else or a short-term job in a break from college or Uni.

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Microsoft Bing is about to get chatty with OpenAI

IT World

Microsoft today unveiled a new AI-powered Edge browser and Bing search engine with a “chat” functionality. The new search engine allows users to ask questions and receive answers from GPT-4, the latest version of the artifical intelligence (AI) language model built by research lab OpenAI.

AI 121
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Video Prospecting: A Simple Framework to Close More Deals

CloseSaaS

Imagine a day in the life of your most prized prospect. They most likely receive multiple cold calls a day and upwards of a dozen sales emails. Ignore. Delete. Until your prospecting video lands in their inbox. Sales Career

Sales 52
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The Impact of AI on the Digital Landscape

SaaS Metrics

The impact of artificial intelligence in everyday life is immense. From digital marketing to customer relationship management, AI sets the tone. It helps marketers to predict customer behaviors and the motivation behind their purchases. Workplaces may improve efficiency with simple AI features.

Metrics 52
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The Definitive Guide to Dashboard Design

Why does dashboard design matter? Because it can be the difference between users embracing your product or ignoring it altogether. Avoid common pitfalls by mastering these dashboard design best practices.

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Planview Review

The Daily Egg

Planview is a comprehensive project portfolio management (PPM) platform that helps organizations maximize the value of their investments in projects and resources. The post Planview Review appeared first on The Daily Egg. Reviews Workflow

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Salesforce Ventures: Only 150 Private SaaS Companies Have Hit $100,000,000 in ARR

SaaStr

In the latest SaaStr Workshop Wednesday (sign up for FREE here ), Jessica Bartos of Salesforce Ventures did a great deep dive on the state of SaaS and venture in 2013. The full session is below and it’s a great watch.

SaaS 308
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What Great SDR Follow-Up Looks Like

Predictable Revenue

Michael Tuso joins the Predictable Revenue podcast to discuss what great sales development follow-up looks like and tips for better SDR prospecting. The post What Great SDR Follow-Up Looks Like appeared first on Predictable Revenue. Blog Outbound Sales Development Podcast Show Notes

Revenue 242
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Venture Capital, Withering & Dying

Tom Tunguz

Amy Cortese published “Venture Capital, Withering & Dying” in the New York Times on Oct 21, 2001. I came across it during a Google search & reading through the article. It’s a powerful reminder of history’s rhymes. With some market indexes off 50 percent or more and with uncertainty growing after the terrorist attacks on Sept. 11, investors have become much more discriminating.

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Zeroing in on Cloud Technical Risk for Targeted Customer Impact

Need to get business and technical stakeholders aligned on cloud investments? Get practical guidance from the AWS experts at CloudGeometry to stay ahead of risks to cloud security, cost, and reliability – and keep customers loyal and confident.

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Confluence Review

The Daily Egg

Confluence is a corporate wiki with a wide range of robust requirements management features and customization options. It’s used by businesses ranging. The post Confluence Review appeared first on The Daily Egg. Reviews Workflow

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Dear SaaStr: How Do Enterprises Decide Which Software Vendor to Sign a Deal With?

SaaStr

Dear SaaStr: How Do Enterprises Decide Which Software Vendor to Sign a Deal With?

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Clouded Judgement 2.10.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Hard Landing? Soft Landing? No Landing? There’s a lot of talk about whether we’re headed to a deeper recession (hard landing) or a soft landing (light or no recession).

Cloud 278
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My SaaS Metrics Syllabus

Kellblog

I recently did a consulting project where I worked with an experienced executive to provide a crash course in SaaS metrics. In order to perform that assignment, I decided not to make an entire course, but simply the syllabus for one, as a way to guide our conversations.

Metrics 134
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Contact vs. Company Intent Signal Data

Intent signal data comes in two types: either companies or individuals signaling interest in products like yours. Which kind of data delivers more advantages to B2B marketers? It depends. Get this infographic to learn about the advantages of intent-based leads and how you can most effectively use both types of data.

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Best Visual Project Management Tools Compared

The Daily Egg

After reviewing 10 brands, we decided Monday.com is our favorite visual project management tool. It is a robust all-around tool for quickly. The post Best Visual Project Management Tools Compared appeared first on The Daily Egg. Reviews Workflow

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5 Interesting Learnings from Cvent at $650,000,000 in ARR

SaaStr

So everyone knows Salesforce, founded in 1999, originally to manage your salesforce. But there’s another SaaS leader that almost everyone in B2B software also uses also founded in 1999 — to manage their events. Cvent. It’s still around, too.

Cloud 260
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Five Predictions for the Future of Learning in the Age of AI 

Andreessen Horowitz

When OpenAI released its chatbot ChatGPT last year, proponents were quick to announce the death of various writing-related fields, such as screenwriting, computer programming, and music composition.

AI 145
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Infinicept Appoints Anne-Jeanette LeBell as CTO

Infinicept

New Role Extends Infinicept’s Leadership in Embedded Payments and Drives Advancements in Embedded Finance DENVER – February 9, 2023 – Infinicept, a leading provider of embedded payments, today announced that it has appointed Anne-Jeanette LeBell as the company’s Chief Technology Officer.

New CTO 98
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The Definitive Guide to Embedded Analytics

Data-driven decisions are no longer reserved for the few. Everyone needs data insights from the applications they use every day. Learn how embedded analytics is boosting user adoption, creating apps people love, and changing the game for software and SaaS providers.

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Jama Connect Review

The Daily Egg

The process of setting, sharing, and managing business requirements sounds like an easy task. However, it involves a lot more than simply. The post Jama Connect Review appeared first on The Daily Egg. Reviews Workflow

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Braindates Are Open for SaaStr APAC 2023!

SaaStr

1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5 days of tactical content, networking, and epic evening events when the Cloud comes to Singapore. If you haven’t already, sign up here for tickets before we sell out.

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ChurnZero earns G2 Best Software awards for 2023

ChurnZero

Washington, D.C., February 8, 2023 — ChurnZero, the platform and partner for Customer Success, has earned the G2 2023 Best Software Awards for Fastest Growing Product and Best Product Management Product, based on customer reviews submitted to G2.

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13 Best Sales Channels in 2023: Guide, Definition & Examples

CloseSaaS

Learn the different types of sales channels, strategies to leverage each of them, and how you can scale your revenue with the right CRM. Sales Operations

Scale 98
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The SaaS Payments Journey: Important Steps to Consider

For many SaaS companies, becoming a Payfac is an opportunity to benefit from a new revenue stream and gain more control over the customer experience, so no hiding what’s behind the curtain here. We’ve outlined the journey from SaaS to full-blown Payfac.

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VivifyScrum Review

The Daily Egg

VivifyScrum is web-based project management software that can accommodate small teams and larger organizations alike. As the name implies, VivifyScrum delivers tools. The post VivifyScrum Review appeared first on The Daily Egg. Reviews Workflow

Software 268
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Dear SaaStr: What Are Some Realistic Ways To Get Rich in 5 Years?

SaaStr

Dear SaaStr: What Are Some Realistic Ways To Get Rich in 5 Years? Work for (x) the very best possible person you can at (y) the very best possible start-up/successful tech co. And stay. You almost always have to stay 4-5 years. At least.

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Product Led Growth Strategy 101: Comprehensive Guide to PLG [Examples Included]

User Pilot

If you’ve been in the product and SaaS space for a bit, there’s no way you haven’t heard the term product-led growth strategy. In our comprehensive guide, we discuss what PLG is and how it’s different from other models.