SaaStr
JUNE 5, 2020
Debt for SaaS companies done right is a gift. Done wrong, it can weigh you down like an anchor. Few folks have more data than Nathan Latka and he offers up some insights on how to properly leverage up in SaaS. — ed. Good — and Bad — Types of Debt. Carlota Perez argues in her book Technological Revolutions and Financial Capital that in the early days of a “golden age”, financial capital is necessary to fuel new technology innovation. .
OPEXEngine
JUNE 2, 2020
If your startup is a SaaS (or any other business with customers paying on a recurring subscription basis), churn is a critical metric – particularly net revenue churn and gross revenue churn – that will need constant measurement. Without a clear picture of your churn rates, it’s impossible to know how your departing customers are affecting your monthly revenue and growth.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ProfitWell
JUNE 3, 2020
Lead generation is the lifeblood of any company. It’s especially important for subscription-based businesses. Every new lead carries the potential for recurring revenue. As a business owner, one of your perpetual goals is to keep generating new and better leads. What’s the best way to do this? With content. But not just any content—content that is designed for customers in your niche.
Hull
JUNE 1, 2020
On June 1-2, Userpilot hosted Product Drive , a virtual summit dedicated to learnings, best practices, and trends in product management, operations, growth, analytics, and more. Hull CEO, Romain Dardour, spoke on the topic of bridging the gap between product data and sales and marketing conversions in one of the event's most popular and highly-attended sessions.
Advertisement
Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.
Point Nine Land
JUNE 3, 2020
The state of fundraising in the spring of 2020, in 12 simple charts At last week’s virtual SaaStr Summit I did a presentation about “Fundraising During a Pandemic”. If you’ve missed it and you’re interested in the topic, here’s a recording: [link] Given that we have a global pandemic and are likely heading into the deepest recession since World War II, it’s obviously not a great time to fundraise.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
SaaSX
MAY 31, 2020
I think the biggest reason that people, and companies, don’t achieve goals is that they forget to think through HOW the goal will be achieved. . How will the goal be accomplished? Examples best illustrate the limited thinking we do when it comes to planning how we will accomplish our goals. . Objective (a.k.a. goal): lose 10 pounds by July 1st. When a person sets this goal, if you ask them how they will lose 10 pounds by July 1st they will probably tell you they are going to eat less and/or exer
Chargebee
JUNE 2, 2020
SaaS Sales tax in the US can be complicated, to say the least. It’s no coincidence that the word ‘taxing’ means burdensome and exhausting.
ChurnZero
JUNE 5, 2020
Is your customer onboarding turning into a fixer-upper? The proper upkeep and continual improvement of a home (and onboarding process) are essential to maintain its value over time. When done right, it’s a worthwhile investment that substantially increases your return. Of course, you need good bones and strong foundation to build from—no aesthetic enhancements (or amount of shiplap) will remedy a weakening structure.
SaaStr
JUNE 1, 2020
The tough truth is from 0.5–1.5 sales cycles. Sales is tough. It’s a lot of No’s to get to a Yes. And while sales is pretty similar in SaaS at a given price point / ACV, different products are still different to sel l. A rep good at one product can fail at selling another. Training and support matter. Not all reps can work with the limited support, onboarding and training you get at a start-up.
Speaker: Tamara Fingerlin, Developer Advocate
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Andreessen Horowitz
JUNE 3, 2020
“Picket lines and picket signs. Don’t punish me with brutality. Talk to me, so you can see. Oh, what’s going on. What’s going on”. –Marvin Gaye. Last week the country watched the slow and heart-wrenching murder of George Floyd and … The post Introducing the Talent x Opportunity Fund appeared first on Andreessen Horowitz.
Neil Patel
JUNE 2, 2020
Don’t worry… your traffic hasn’t gone down (or up) because of the Page Experience algorithm update hasn’t rolled out yet. But it will in 2021 according to Google. Due to the coronavirus, they decided to give us all a heads up on the future algorithm update and what it entails… that way you can adjust your website so your traffic doesn’t tank. So, what’s the Page Experience update and how can you prepare for it?
Sales Hacker
JUNE 4, 2020
The influence of COVID-19 on the marketplace and our sales operations has completely changed the business landscape, and there may be no turning back. While many things can impact a sales team, most of us have never encountered the kind of confusion created by the arrival of the pandemic. More than ever, team leaders need to ask themselves how they can prepare for the future and use what they’ve learned during these last few months to excel in the days to come.
SaaStr
JUNE 2, 2020
Do startup investors care about how employees are treated where they invest? The reality is VCs for the most part sort of care. What I can tell you 100% for sure is one you have even a small team, VCs: Will all look at your Glassdoor ratings. This is so easy to research / see. Will all do due diligence at least on how CEO is perceived, internally and externally.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Andreessen Horowitz
JUNE 3, 2020
Just listen. A special episode of the a16z Podcast, with Shaka Senghor and Terry Brown , in conversation with a16z co-founder Ben Horowitz — given recent events around George Floyd and far beyond. The conversation goes deep and on the … The post What We Can’t Reveal We Can’t Heal appeared first on Andreessen Horowitz.
Groove HQ
JUNE 3, 2020
Nine real customer success strategies we use at Groove, along with templates to set them up yourself. The post 9 Customer Success Strategies That Actually Scale (Plus 4 Metrics We Track) appeared first on Groove Blog.
Sales Hacker
JUNE 1, 2020
Well before the age of coronavirus — it seems like a lifetime ago, doesn’t it? — we were seeing a steady, rapid increase in sales teams who were transitioning to remote work. And for good reason: It can benefit everyone. Employees, especially millennials , appreciate the flexibility to work from anywhere, and sales orgs open themselves up to a much larger pool of talent when they’re not limited to hiring locally.
SaaStr
JUNE 5, 2020
If you missed any of the sessions from SaaStr’s New New in Venture, they were pretty awesome. Catch up here on what’s really going on in venture and fundraising, right now, with everyone from Aileen Lee to Keith Rabois to The Forbes Midas List and more! These sessions were our highest-rated ever for a SaaStr event so dig into them here and let us know what you think.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Andreessen Horowitz
MAY 31, 2020
In this special “3x” episode of our news show — where we cover the headlines and tech trends, offering analysis, frameworks, explainers, and more — we cover the tricky but important topic of Section 230 of the Communications Decency Act. … The post 16 Minutes on the News #32: Section 230, Content Moderation, Free Speech, the Internet appeared first on Andreessen Horowitz.
Groove HQ
JUNE 1, 2020
Want to know how to connect with influencers and VIPs? Here are two word-for-word email scripts you can use in your outreach. “How did you connect with _?” It’s a question that I get all the time. Whether it’s a VIP that we published an interview with, a publisher whose blog we guest posted on, […]. The post How to Connect with Influencers and VIPs: The Exact Email Scripts I Use appeared first on Groove Blog.
Sales Hacker
JUNE 2, 2020
Without the right approach and structure, sales and operations planning (S&OP) can quickly become more of a burden than an asset. We’ve put together seven tips to improve your sales and operations planning process so you can avoid common pitfalls, improve ROIs, and develop responsive solutions in real-time. Identify Your Key Metrics for Individual Segments.
SaaStr
JUNE 3, 2020
Q: “What should your sales team do with marketing qualified leads? Follow-up. There will be a lot of spirited debate between marketing + sales in the lead hand-off process. Do you have MQLs and then … SALs? (Sales Accepted Leads)? Does sales get to reject leads from marketing? How long do they have? Etc. etc. As you scale, and refine this, you’ll have more and more nuances here in your lead qualification process. -> What matters most maybe even all the way to $10m ARR though I’ve found
Advertisement
When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
Nimble - Sales
JUNE 2, 2020
The trend of remote working has been growing over the last couple of years and to date, it continues to gain popularity within companies across the globe. More and more businesses are adopting this working model because most times, it brings about positive outcomes. We are talking about a win-win situation. By allowing your employees […]. The post How Non-Tech Companies Can Benefit From a Remote Workforce appeared first on Nimble Blog.
Agile Payments
JUNE 3, 2020
An ACH API integration enables a business or SaaS platform to automate ACH payment processing and reconciliation.
Sales Hacker
JUNE 3, 2020
The post The Secret Recipe to Show Extreme Value to Your New Buyer: The CFO appeared first on Sales Hacker.
SaaStr
JUNE 3, 2020
It’s 2020 and SaaS buyers are more skeptical and suspicious, more disbelieving, more unconvinced than they were in 2019. Or 2018. Or 2017. The situation is getting worse. The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. Godard Abel | Co-Founder and CEO @ G2. FULL TRANSCRIPT BELOW. Thanks to Jason Lemkin and the SaaStr Team for putting on this event in a very tough time.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
IT World
JUNE 2, 2020
Work environments may look dramatically different when the COVID-19 pandemic abates, and IT teams will have to continue to adjust technology services to meet the shifting needs of organizations. While much is still unknown, network pros can be learning new skills even during the pandemic, so they'll be better prepared for what comes next. "Coming out of this crisis, I think companies will be examining how they do networking," says Mark Leary, research director, network analytics, at research fir
Agile Payments
JUNE 3, 2020
If you work in the professional services industry then you likely have heard the buzzword, Fintech over the years. Fintech, or businesses that combine financial services with technology, have become somewhat of a phenomenon in recent years. These companies, often from Silicon Valley, are sleek, modern businesses that approach the finance industry with sophisticated technology to optimize business financing processes such as payments, banking, and more.
Sales Hacker
JUNE 1, 2020
Many of today’s fastest-growing software companies have something in common — their products can sell themselves. Consider your experience with Zoom, Slack, Dropbox, or others like them. You don’t need to jump through any hoops to get into the product. There’s no need to fill out a detailed form, set up a qualification call, sit through a product demo , or navigate a custom implementation.
Expert insights. Personalized for you.
293 
Let's personalize your content