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Never have a tough conversation over email No matter how tempting it may be — Jason ✨Be Kind✨ Lemkin ?? (@jasonlk) January 3, 2024 So perhaps the best management advice you’ll hear again and again is this: #1. Never Have a Tough Conversation Over Email Yes, you probably know this. As tempting as it may be to avoid conflict, headaches, and hearing things you don’t want to hear — never have a tough “conversation” over email.
If you open any tech job board, you will see dozens of companies looking for full-stack developers. You read that a full-stack engineer is expected to be a master of front-end, back-end, and databases, able to deliver fully-fledged software themselves.
A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. However, selecting a framework or creating one from scratch can be very confusing. In this article, we dive deep into what a product marketing framework is and explore its essential components.
Last Friday’s post about delegation called The Class Missing from Business School, spurred a deluge of great advice from readers. There was a recurring theme when delegating: Identify the time-consuming & repetitive tasks by coloring or labelling your calendar, or calculating at the end of the week or month. Record a video/Loom/Scribe* detailing the process.
Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.
Each day as a BDR in Sequencing is a new chance to connect, make a difference, and be part of something that truly matters. The post An SDRs Guide to the Health Tech Industry appeared first on Predictable Revenue.
Few people love the software they use to get things done. And it’s no surprise why. Whether it’s a slide deck builder, a video editor, or a photo enhancer, today’s work tools were conceived decades ago — and it shows! Even best-in-class products often feel either too inflexible and unsophisticated to do real work, or have steep, inaccessible learning curves (we’re looking at you, Adobe InDesign).
Few people love the software they use to get things done. And it’s no surprise why. Whether it’s a slide deck builder, a video editor, or a photo enhancer, today’s work tools were conceived decades ago — and it shows! Even best-in-class products often feel either too inflexible and unsophisticated to do real work, or have steep, inaccessible learning curves (we’re looking at you, Adobe InDesign).
Link building plays a crucial role in your SEO campaigns and overall business success. Setting OKRs can help you implement the best link-building strategies and achieve your SEO goals.
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In an age where consumer protection is paramount, the Federal Trade Commission’s (FTC)proposed “click to cancel” provision marks a significant shift in the subscription business landscape. Designed to make subscription cancellations as straightforward as signing up, this new regulation brings both challenges and opportunities for businesses. Chargebee Retention emerges as a key player in helping businesses navigate these changes while enhancing customer experience and ensuring compliance.
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Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
ServiceNow, a $150b market cap company, made this statement yesterday in their earnings call : “In Q4, our gen AI products drove the largest net new ACV contribution for our first full quarter of any of our new product family releases ever, including our original Pro SKU.” That’s pretty sensational for a company with 3 massive business lines & enough acronyms to fill a dictionary : “With technology, customer and creator, we now have 3 workflow businesses over $1 billi
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now ServiceNow Kicks Off Q4 Earnings Season ServiceNow kicked off Q4 earnings season on Wednesday (they are almost always the first software company to report), and I thought I’d dig in to see if they left any clues for what we should expect for the broader software market.
With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS be
I thought this year would be better for venture: – Folks internalized markdowns, write-offs – Ready to get back to business – Most top VCs have fresh funds to invest But: – The "AI Chase" burning up tons of energy – Unicorns not fully written down – Top investments still… — Jason ✨Be Kind✨ Lemkin ??
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
When I sat down to write this post, I wrote : Write an introductory paragraph telling a story about when I was in grade school, my 5th grade teacher, Mrs. L, insisted on the class outlining their paper. Write a paragraph about how we all wish we would outline, & there are frameworks like Situation, Complication, Question, & Answer that achieve this goal.
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Nearly every business has an About page, but too often, its content is an afterthought. Turn that around with key real-world examples of local brands getting it right.
Dear SaaStr: What Are Some of the Biggest Changes for SaaS Founders and Startups in 2024? A few I’m watching: #1. The Rise of One-and-Done Fundraising as a Vibe Founders will get back to only planning to raise one round to truly get to product-market fit for real. More startups benefit as the dilution ends up far less, a la Klaviyo, or The Trade Desk, etc.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Advantages of Integrated Payments: Efficiency and Convenience: Integrated payments streamline transactions, reducing manual efforts and providing convenience for both businesses and customers. Enhanced Customer Experience: Customers enjoy a smoother experience as integrated payments eliminate the need for redirection to external gateways. Real-time Reporting and Analytics: Integrated systems offer real-time data on transactions, sales trends, and customer behavior, aiding better decision-making.
“This year is going to be transformative!” As humans, we tend to say (and believe) this statement about every year. And it’s true – we don’t stay stagnant, and neither do the industries in which we work. But something about 2024 makes me think it stands poised to redefine the social media landscape and the creator economy.
The intertwining of PR and SEO is not groundbreaking news; it's an established strategy for success in the digital age. Learn more in this article with Stephanie Wallace.
So at least in my experience and orbit, folks in tech have gotten progressively less satisfied and more unhappy the past 18 months or so. It’s not layoffs. Those folks have a reason to be upset, but there really haven’t been many in my ecosystem. And I’m excluding them. It’s not comp. While many in sales have seen comp declines, overall comp has held up outside of sales, and even in sales many are still paid quite well.
When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
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So sometimes steady and even is the right path. SproutSocial is one of those. Founded back in 2010, it had steady growth to $100m ARR, IPO’d quietly in 2019, then has grown 30%+ annually every year since. That’s compounded to $360m in ARR today, and a market cap of $3.4 Billion, so about 9x ARR. Far better than the average public SaaS company.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
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Collin's top tool picks from 2023 are the essential tools that made a mark: Apollo, Clay, Chat GPT, and Orum. The post Collin Stewart’s Favorite Things From 2023 appeared first on Predictable Revenue.
What do you do when faced with an empty page? Chances are, you go hunting for some inspiration. Depending on your craft, your sources may vary from asking your friends or colleagues to doing a quick Google search. If you’re like me, you might pop into Pinterest and then get distracted for 30 minutes. That process is fine for a one or two-time situation, but when you have to repeat that every single time you need inspiration, it can become very frustrating very quickly.
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