Tue.Feb 07, 2023

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How to Build a SaaS Tech Stack That Produces Accurate Metrics

Sage Intacct

Knowing your cash and metrics can be the difference between winning your market versus having to do layoffs. CFOs who build the most flexible and robust SaaS tech stacks and adopt new tech sooner are more likely to thrive, even in a market downturn.

Metrics 94
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Jama Connect Review

The Daily Egg

The process of setting, sharing, and managing business requirements sounds like an easy task. However, it involves a lot more than simply. The post Jama Connect Review appeared first on The Daily Egg.

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Braindates Are Open for SaaStr APAC 2023!

SaaStr

1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5 days of tactical content, networking, and epic evening events when the Cloud comes to Singapore. If you haven’t already, sign up here for tickets before we sell out. And we’re excited to share that the SaaStr APAC Braindates platform is now open. Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Europa.

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ActiveCollab Review

The Daily Egg

If you own or manage a small business, you want project management software that doesn’t punish you for wanting all of the. The post ActiveCollab Review appeared first on The Daily Egg.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Founder Intuition vs. Team Expertise vs. Customer Expertise

Casey Accidental

When founders of startups start to hire employees to work on various parts of the business, it tends to be uneasy for both the founder and the employee early on. The founder may have done that job in some capacity before they hired for it, but they are not an expert. The incoming employee may bring more expertise, but they don’t know the business yet.

Startup 141

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Microsoft Bing is about to get chatty with OpenAI

IT World

Microsoft today unveiled a new AI-powered Edge browser and Bing search engine with a “chat” functionality. The new search engine allows users to ask questions and receive answers from GPT-4, the latest version of the artifical intelligence (AI) language model built by research lab OpenAI. The new, AI-powered search engine and Edge browser are available in preview now at Bing.com.

AI Search 117
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Healthtech x Fintech’s Biggest Prize: The Financial Operating System for Healthcare

Andreessen Horowitz

Consider this: most healthcare providers are flying blind when it comes to their finances. Once a medical provider treats patients, they don’t really know how much they’ll get paid, when they’ll get paid, and if that payment is more or … The post Healthtech x Fintech’s Biggest Prize: The Financial Operating System for Healthcare appeared first on Andreessen Horowitz.

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Microsoft Outlook and Teams suffer another global outage

IT World

Microsoft on Tuesday said it was investigating issues with collaboration suite Teams and email service Outlook as users across the globe struggled to access their emails. This marks the second such disruption in less than two weeks for Microsoft online services. “Users primarily located in the North American region attempting to access Outlook.com may be unable to send, receive, or search email,” Microsoft said in a post on its service status page.

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Your Guide to In-App Communication: Types, Tips, and Examples

User Pilot

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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A game-changing Gboard Android discovery

IT World

I'll admit it: I've spent far too much time tapping, swiping, and generally just ogling Gboard on Android. Hey, what can I say? We've gotten really close over the years. It may seem like an unhealthy obsession to some (hi, honey!), but it really isn't not quite as crazy as you'd think. After all, for us Android-adoring animals, Gboard is the gateway to gettin' stuff done on our modern mobile devices — and as anyone who reads Android Intelligence regularly knows, it's practically overflowing with

Mobile 105
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Best Practices Guide to Creating a Successful Onboarding Tutorial for SaaS

User Pilot

Helping your users to experience value should be your primary objective as a SaaS owner or a product manager: creating an onboarding tutorial can be one of the most effective tools to help you get the job done. In this comprehensive walkthrough, we’re going to unpack the best practices for creating an effective onboarding tutorial within your own SaaS.

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13 Best Sales Channels in 2023: Guide, Definition & Examples

CloseSaaS

Learn the different types of sales channels, strategies to leverage each of them, and how you can scale your revenue with the right CRM.

Scale 98
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Qualys now supports macOS in its cloud security tools

IT World

Qualys , sometimes described as one of the pioneering SaaS vendors, has bent with the times to begin offering Mac support within its cloud security offering. A pioneer in SaaS goes Mac Since it launched in 1999, Qualys has traditionally offered its services to PCs, mobile devices, and cloud-native applications. The company’s original 2000 product, QualysGuard, was distinguished as one of the first to market vulnerability management tools.

Cloud 95
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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Why Your Small Business Should Accept Mobile Payments

Agile Payments

Why Your Small Business Should Accept Mobile Payments

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10 Simple Steps to Building a Knowledge Base

Neil Patel

Did you know that 70 percent of customers would rather use a company’s website to find information instead of phone or email? When we search on the internet, we’re looking for answers as fast as we can get them, and we tend to trust those who can deliver answers reliably. To create the least amount of friction for customers, companies create knowledge bases for their online audience.

ChatGPT 84
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Zoom lays off 15% of its workforce after growth spurt during pandemic

IT World

After expanding its staff by three times in the span of 24 months during the pandemic, cloud-based videoconferencing service provider Zoom on Wednesday said that it was laying off 15% of its workforce, fearing uncertain macroeconomic conditions. “We have made the tough but necessary decision to reduce our team by approximately 15% and say goodbye to around 1,300 hardworking, talented colleagues,” CEO Eric Yuan wrote in a blog post.

Cloud 74
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HubSpot CRM optimization for SaaS companies

Kalungi

CRM optimization should be essential for any company, especially for B2B SaaS companies. Understanding what optimization is and how to use it allows you to select optimal strategies for maximizing profit.

SaaS 59
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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4 ways DEI tools can drive change across the workplace

IT World

Over the past few decades, human resources and business leaders have come to understand that greater diversity, equity, and inclusion (DEI) positively affects their corporate culture, their brand perception, their ability to attract and retain talent, and the performance of the business. In fact, the justification for diversity and inclusion in terms of business performance is stronger than ever, according to the 2020 McKinsey & Co. report “ Diversity wins: How inclusion matters.

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How to Build a SaaS Tech Stack That Produces Accurate Metrics

Sage Intacct

Knowing your cash and metrics can be the difference between winning your market versus having to do layoffs. CFOs who build the most flexible and robust SaaS tech stacks and adopt new tech sooner are more likely to thrive, even in a market downturn.

Metrics 52
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How Leaders Can Create New Opportunities for Others with Sam Gurdus

30 Day Leadership

A leader’s job is to do everything possible to make sure the people that work for them are successful. Success means different things to different people… And success might come in their current role, another role in the same company, or another role in a completely different company. Taking this approach builds a lot of trust. But, not every leader thinks or operates this way.

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The Tech Startup’s Guide to Knowledge Management Systems

How To Buy Saas

Tech startups differ from other types of startups in their need for an all-hands-on-deck approach, constant communication, and the company’s overarching goal to create a disruptive app or software. To make sure everyone stays on the same page and has access to the latest information, a knowledge management system (KMS) is an indispensable part of a tech startup’s tools.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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How Leaders Can Create New Opportunities for Others with Sam Gurdus

30 Day Leadership

A leader’s job is to do everything possible to make sure the people that work for them are successful. Success means different things to different people… And success might come in their current role, another role in the same company, or another role in a completely different company. Taking this approach builds a lot of trust. But, not every leader thinks or operates this way.

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How to implement user management into your product

Frontegg

Let’s talk about user management. In simple terms, generic user management is a method to create, delete and manage users in your application. It contains the handling of accounts, permissions, and access within an organization or system as well as all the processes around it. It also includes the creating, modifying, deleting, and controlling access to user accounts, assigning user roles and managing user data and security.

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Introducing Crafty CTO

Crafty CTO

I joined TechCXO Back in 2019, and it’s been a great experience surrounded by an awesome group of people. I’ve learned so much … most importantly, I think, that I love being a fractional CTO, a role that allows me to make use of everything I’ve learned and experienced over a long technology-focused career. Today I’m turning the page – but not on what I do: my focus is still all-in on helping businesses as their fractional CTO.

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The ultimate guide to saas pricing models, strategies & psychological hack

SaaS Metrics

Few things have as much of an impact on income as your costs. Trying to find the proper balance of valuation and income is critical for your SaaS business. To make SaaS pricing simpler to comprehend, we will describe and investigate the three most crucial elements of a successful SaaS pricing approach: Read more The post The ultimate guide to saas pricing models, strategies & psychological hack first appeared on SaaS Metrics.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Blog/Website Relaunch: Under the Hood of craftycto.com

Crafty CTO

Back in 2019, I launched ThinkFractional.blog and took advantage of the opportunity to learn a new platform – Ghost. That was fun, and I found Ghost a nice improvement over Squarespace. I decided on the same approach this time around – take the opportunity to learn something new, state of the art, and very different. Besides Ghost, I’d been using Cloudflare for a while.

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How To Land Enterprise Clients As An Early-Stage Company With Hugo CEO & Co-founder Simone Bartlett (Video)

SaaStr

Nabbing enterprise clients could mean fewer deals to reach revenue goals. Just one enterprise client could lead to more thanks to the power of word-of-mouth and familiarity — “If this enterprise company likes their solution, then I’ll probably like it too.” In this week’s Workshop Wednesday , Simone Bartlett, the CEO & Co-founder of Hugo, talks about tactical tips for landing enterprise clients as an early-stage company.

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Accelerating Crafty's Launch Using AI Models

Crafty CTO

(Midjourney) Mosaic from a minimal prompt "a very intricate mosaic, bright colors" I’m not a patient person – in fact, I consider my sense of urgency to be a superpower. So once I made the decision to move ahead on the launch of Crafty CTO , I wanted to get on with it. Even for the impatient, though, there’s a minimum quality bar to hit if you want a credible business footprint.